Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11476785July 31, 2022
ELECTRICAL SYSTEM
When the car is locked, the alarm will randomly keep going off and the cluster randomly flickers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476565July 29, 2022
ELECTRICAL SYSTEM
Auto stop/start function shut down all electrical components when vehicle was stopped and the function activated. This occurred on 2 separate occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476577July 29, 2022
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while at a stop light and attempting to accelerate, the vehicle lost motive power and stalled. The contact attempted several times to restart the vehicle however, the vehicle failed to start up immediately. After several more attempts, the vehicle restarted and operated normally. The vehicle was taken to the dealer for diagnostic testing however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476360July 28, 2022
ELECTRICAL SYSTEM, ENGINE
During several stops now, the auto engine idle kicks in, but vehicle does not restart. The vehicle is at a complete stop with the engine off. This has happened on 2 occasions on freeway off/on ramps, which has been extremely dangerous, with the speed that vehicles are traveling. It has also happened over 4 times at intersections and stop signs. 2 separate dealerships have inspected the vehicle, where 1 was able to reproduce the issue and both times, my battery was replaced, well before the life of the battery. Maybe 1 year into having the new battery the issue presents itself again. I have owned the vehicle for just over 3 years now and I have purchased 2 batteries, that is not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476067July 27, 2022
POWER TRAIN, ELECTRICAL SYSTEM
Multiple times the idle-stop feature has caused my car to stall out at an intersection. The idle-stop will engage, but when I take my foot off the break (or move the steering wheel), the car does not start again, instead it will try to start but then turns off completely. At that point I have to re-engage the break, put the car in park, turn off the car and then try to turn it back on as normal. When this happens at a green light it's very stressful and dangerous as cars are behind me. This has happened probably 10 times in my ownership period, it is always worse when it's hot outside since so many parts are running (including the AC). I have brought the car in to fix this a bunch of times, they never find anything wrong at the dealer. The last time they replaced the starter button at no charge saying that this piece was known to be faulty. It has happened once or twice since replacing that part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475651July 25, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
Ocassionally when stopped at intersections my 2016 Honda Pilot touring edition will go into idle stop mode and not restart. Upon trying to proceed the engine will try to start and stall out. The engine goes dead and I am unable to accelerate out of the intersection. The info dash system indicates the vehicle was in Neutral and that I needed to shift to Park to Proceed. After putting the vehicle in Park the info dash system instructs me to start the engine by pressing the Brake and pushing the Start button. This action is not possible when the vehicle has stalled out as described above and continues to prevent the driver from accelerating out of the intersection. The only solution I found that works is to remove my foot from the brake and power down the vehicle completely. Only when the vehicle is completely powered down is it possible to restart the vehicle by pressing the Brake and Pushing the power button. This event has happened 4 times in the past 3 months on my Pilot. The mileage on my Pilot is ~125,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475678July 25, 2022
ELECTRICAL SYSTEM
At low idle, car will lock up, unable to drive, cannot put in neutral, will not go. I can't even shut the car off to restart. The dash tells be to push brake and start button, but that still does not work. I continue to push buttons until it finally kicks in. I was in the middle of the road. 1 car almost rear ended me. This also happened while I was traveling and stopped at the end of highway. I needed assistance, but since I couldn't put car in neutral, we could not push. I put hazards on and again, pushed random buttons until kicked back in. This is very dangerous! I will not let my kids take my car for fear that they will get stuck as well. I'm scared to drive it. Honda's response was bad gas or alternator, which it is NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475822July 25, 2022
UNKNOWN OR OTHER
I have a Honda Pilot 2016 with a keyless start system issue. I see a recall document Service Bulletin 20-117 dated December 9, 2020; however, when I type my VIN number for my vehicle, I do not see a recall. I have been having the Keyless start system issue for the past 3 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475506July 24, 2022
ENGINE, UNKNOWN OR OTHER
I’m having problem with the start/stop feature if my honda pilot 2016. For a couple of incidents already, when the car idle on a stop, it will not start back. It happened today 7/23/22 in Fletcher ave in Fort Lee, NJ. I had to jump start the car and it caused traffic for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475545July 24, 2022
ELECTRICAL SYSTEM, ENGINE
While at a stop the engine stopped as it should but did not restart. It then took multiple tries of pressing the brake and hitting the start button to get it to restart. This meant the car was blocking the flow of traffic creating a safety issue. This has occurred on multiple occasions with no issues found at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475610July 24, 2022
ENGINE
Purchased the car back in 2/2016. Had the battery replaced this year after noticing the auto stop-start function showed some signs of hesitation. In the past month, I've had the vehicle stall twice. The first time, I was at a parking lot, waiting for the other car to move out. While the car was stopped - the auto stop/start feature activated. Upon letting go of the brake, the car failed to restart. I had to place it in Park. Hit the ignition button. It restarted after 2-3 tries. The second time happened today while at a stop light. The car was off when the auto stop/start activated. When light turned green, brake was released and car failed to start. Had to go through the same routine as above. The car finally start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475448July 23, 2022
ENGINE
The Auto Engine Idle Stop malfunctions. This has happened multiple times. When this feature is NOT de-activated, the engine will turn off (at say a traffic light) and will not restart properly. While this has happened multiple times, today I took note of the specifics. When I realized the engine was turning off, I attempted to disable the auto engine idle stop. The car switched itself to neutral, the battery light came on and I had to push the button to start it again. During this time the A/C also turned off. On previous occasions, instructions have appeared on the digital screen (i.e. press brake, press start twice, etc,), but I do not recall the specifics as this causes anxiety and panic when it happens. I've had to turn on my hazard lights in the past while I attempt to restart the vehicle, while traffic is building behind my disabled vehicle. This issue does not always happen, but when it does, it's terrifying. It's dangerous as someone would expect you to be driving, but cannot because your vehicle has randomly shut off (say in traffic). I told the dealer about it a while ago, but they could not recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475240July 22, 2022
UNKNOWN OR OTHER
The idle stop on the car is defective, if not turned off which had to be turned off everytime we start the car, The car will randomly idle stop at intersections and won't come back on, will have to forcefully turn off the car and turn it back on. Couple this happened on dangerous intersection and traffic lights. Honda has not resolution, they just say turn off idle stop everytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475337July 22, 2022
UNKNOWN OR OTHER
Auto Engine Idle Stop has failed to restart the vehicle in multiple situations, including at traffic lights and in stop and go traffic. Inspection is available upon request. When a trafic light turns green and I have tried to proceed the vehicle stalls and will not restart quickly, the cars behind me are surprised and not happy when I have to go through a procedure to get the car to restart. I have almost been hit by cars behind me several times as they expected me to go when the light turns green. Sometimes my vehicle will not restart for a minute or more. This could be a major issue if you were in traffic and ended up stuck in a place where you should not stop or stall. One time I had to call AAA to get my vehicle to start. They had to disconnect my battery and reattach so the system would reset itself. Only then would the vehicle start. The dealer said they have heard from other owners of Honda Pilots that they want this auto engine idle stop permanently turned off. But they told me they can’t turn it off. This should auto engine idle stop should be something you opt into not have to opt out every time you start your vehicle. There weren’t any lights or warnings that this system would fail ahead of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475152July 21, 2022
ELECTRICAL SYSTEM
The auto idle start stop does not restart automatically while in traffic or stopped. Issue has occurred several times, I must turn off vehicle completely to restart vehicle. Huge safety factor when traffic is following again and I am unable to restart vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475178July 21, 2022
STRUCTURE:BODY
A roof moulding flew off my vehicle on the expressway. Apparently there is a Honda Service Bulletin that came out to the dealership that indicates these mouldings need to be secured better. However, they listed only some of the VINs and mine wasn't one of them, but the moulding ended up flying off anyway. It sounds like is a problem for other VINs that Honda didn't indicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474837July 20, 2022
ENGINE
While waiting for green light,the gear transfer from D to P automatically and stuck there, the only thing I can do is turn off the engine and restart it, that happened four times in recent three months , the car became unreliable, I don’t know when it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474937July 20, 2022
ENGINE
At lights when the vehicle stops for a short period, the engine goes off and is supposed to restart. Many times the engine is kicking off, this is not normal, it has almost caused us to get rear-ended a couple of times because the car goes off completely. You have to put the car in park and turn it off and on again to restart. As you can imagine this also frustrates drivers behind us. Please look into this, it is a HUGE safety issue. I don't see it as a recall as of yet, but read people have been reporting the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474505July 18, 2022
ENGINE, STEERING
While driving on the highway on cruise mode, the car was driving fine. Then suddenly, cruise mode turns off, and the following four lights appeared on the dash: emissions system problem, vehicle stability assist problem, hill stability assist problem, and steering problem. When the car attempted to accelerate, it would not go above 50 mph on a 70mph highway. When it did go above 50mph, the car would bounce as if it was on a bumpy road even though the road was smooth. Additionally, when the problem would appear again, the car would suddenly slow down, increasing risk for an accident with the other cars driving so fast. We have bought many cars in the past but this was the first time we have ever experienced a problem like this with a Honda vehicle. I came on here to send this message to make other drivers aware that this is a common problem that 2016 Honda pilots have been experiencing, according to some mechanics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474525July 18, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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