Honda Pilot Complaints (2015)

109 consumer complaints on file.

#11291289December 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 HONDA PILOT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT'S WIFE ADJUSTED THE SUN VISOR ON THE PASSENGER SIDE AND THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DROVE TO AN UNKNOWN CHEVROLET DEALER TO TRY TO GET THE AIR BAGS TO DEFLATE. THE CONTACT WAS GIVEN A PAIR OF SCISSORS TO PUNCTURE AND COMPLETELY DEFLATE THE AIR BAGS. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD CALL BACK IN A FEW DAYS. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO O'MALLEY HONDA (3405 STEWART AVE, WAUSAU, WI 54401, (715) 842-2131). THE MANUFACTURER CALLED BACK AND ASKED THE CONTACT IF HE STRUCK SOMETHING, TO WHICH THE CONTACT DENIED. THE DEALER STATED THAT THEY FOUND A MARK ON THE UNDERCARRIAGE OF THE VEHICLE NEXT TO THE REAR PASSENGER TIRE. THE CONTACT DID NOT RECALL STRIKING ANYTHING THAT WOULD HAVE CAUSED THE AIR BAGS TO DEPLOY. THE DEALER STATED THAT THEY WOULD SEND PICTURES TO THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220630June 17, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY 2015 HONDA PILOT EX-L HESITATES TO ACCELERATE WHEN TURNING. IT MOSTLY HAPPEN WHEN TURNING RIGHT, WHEN I TURN AND TRY TO ACCELERATE THE GAS PEDAL BECOMES NON RESPONSIVE. THIS IS VERY UNSAFE. THERE'S NO ACCELERATION WHILE MERGING INTO TRAFFIC! I HAVE TAKEN THE CAR TO DEALER IN 3 OCCASION BUT THEY SAID THEY CAN'T DUPLICATE THE ISSUE. I WROTE TO HONDA AMERICA INC. BUT THEY SAID THE SAME THING. THEY CAN'T HELP ME WITH THIS ISSUE. I AM VERY CONCERN ABOUT THESE INTERMITTENT PROBLEM BECAUSE I FEEL VERY UNSAFE DRIVING MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219482June 12, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE ODOMETER. FUEL GAUGE READING STOPED WORKING ABOUT 9 MONTHS AGO. FUEL TANK IS 100% FULL WITH FUEL BUT THE GAUGE IS READING SLIGHTLY ABOVE HALF FULL. THIS IS DANGEROUS AND HAZARDOUS TO ME, MY FAMILY AND TO OTHERS. I DRIVE ON THE HIGHWAYS AND STREETS DAILY AND I'M AFRAID IT MAY RUN OUT OF FUEL WITHOUT NOTICE. AND CAUSE OTHER CARS GOING INTO MY CAR AND SOMEONE WILL GET HURT. CALLED HONDA COMPANY AND UNABLE TO HELP SINCE I DO HAVE HIGH MILLAGE ON THE CAR AND OUT OF THEIR WARRENTY. I EXPLAINED TO THEM AND I EXPRESSED MY CONCERN BUT THEY ASKED ME TO GET IT DONE ON MY OWN EXPENSE. I DO URGE THAT THIS MATTER TO ESCALATE TO HIGHER LEVEL AND HAVE HONDA MANUFACTURES TAKE RESPONSIBILITY AND GET MORE SAFER CARS ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217351June 2, 2019
AIR BAGS
VEHICLE BACKED OUT OF AN ANGLED, ON-STREET PARKING SPOT. CAMERA AND VISUALS INDICATED ALL CLEAR. AN INDIVIDUAL DRIVING WESTBOUND STRUCK MY VEHICLE AS I BACKED OUT. POINT OF IMPACT WAS AT DRIVER'S SIDE BUMPER. ONLY THE RIGHT SIDE (PASSENGER SECOND AND THIRD ROW) CURTAIN AIRBAGS DEPLOYED. AIRBAG DEPLOYMENT DID NOT ALIGN WITH THE DAMAGE. LOW SPEED COLLISION, NO INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204137April 27, 2019
STRUCTURE:BODY
THE PAINT IS PEELING OFF MY WHITE HONDA PILOT ABOVE THE WINDSHIELD BETWEEN THE MOONROOF AND WINDSHIELD. THE CAR WAS SITTING WHEN I NOTICED IT. THE CAR HAS ROUGHLY 60,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193969April 5, 2019
UNKNOWN OR OTHER
BOTH REAR DOOR WINDOWS INTERMITTENTLY ARE FOUND OPEN APPROXIMATELY 2-3 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190003March 19, 2019
AIR BAGS
TAKATA REPLACEMENT AIR BAGS DID NOT DEPLOY. THE PILOT WAS TRAVELING AT 45 MPH ON A SECONDARY 4 LANE HIGHWAY. A TRUCK PULLED OUT ONTO THE HIGHWAY AND THE PILOT T-BONED THE TRUCK. THERE WAS SIGNIFICANT FRONT END DAMAGE BUT NO AIR BAG DEPLOYMENT. THE INSURANCE INSPECTOR STATED THAT TWO OF THE STAGES FOR DEPLOYMENT HAD BEEN ACTIVATED. I HAVE MORE PICTURES AND A DASH CAM VIDEO OF THE WRECK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176380February 11, 2019
SUSPENSION
2015 PILOT BEGAN HEARING OINKING SOUNDS AT 22K MILES (3/18). DEALERSHIP COULDN'T "REPLICATE" SO THEY TIGHTEN SUSP. BOLTS. I CONTINUED TO HEAR NOISE BUT SOUND INCREASED. TOOK TO DEALERSHIP AT 32K MILES (1/2019) MADE THEM ROAD TEST WITH ME. I WAS TOLD I NEEDED TO REPLACE FRONT STABILIZER BAR LINK. DROVE OFF LOT SOUND STILL THERE, RETURNED AGAIN. FINALLY THEY REPLACED BALL JOINTS. THE SOUND IS GONE. I COULD HAVE BEEN DEAD AS THIS IS A VERY SERIOUS ISSUE IF THEY HAD COME OFF. OF COURSE DIAGNOSIS OCCURRED JUST AFTER WARRANTY ENDED. SO SAD FOR HONDA ON PRODUCT THAT IS NO LONGER SAFE AND YOU WANT THE CUSTOMER TO PAY FOR YOUR INCOMPETENCE. REPAIR COST ME $821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176384February 11, 2019
VISIBILITY/WIPER
SEVERAL WATER LEAKS INTO INTERIOR OF VEHICLE AT DIFFERENT TIMES OF YEAR. AFTER THIRD LEAK I TOOK TO DEALERSHIP THEY DISCOVERED SUNROOF DRAIN PLUGS WERE CLOGGED. AFTER CLEANING SO FAR NO MORE INTERIOR LEAKS. VEHICLE MILES 22K - 31K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176382February 11, 2019
ENGINE
VEHICLE SHUDDERS (SHAKES) AT SPEEDS OF 40-45 MPH. HAD CONVERSATION WITH HONDA ADVISOR (3/18) WHO SAID THIS WAS NORMAL. NOT SURE, BUT WANT TO REPORT IT ANYWAY BECAUSE IT SHOULDN'T BE NORMAL. I'M STILL NOTICING THIS (2/2019). HOPEFULLY, VEHICLE WILL NOT STOP DEAD IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166000January 9, 2019
POWER TRAIN
TRANSMISSION AND DRIVETRAIN VEHICLE IN MOTION FROM START UP. ENGINE/TRANSMISSION SOUNDS AS THOUGH IT SHOULD SHIFT BUT DOES NOT MAKE SMOOTH SHIFT FROM 1 GEAR TO NEXT. VEHICLE HAS VIBRATION AS RESULT OF TRANSMISSION NOT MAKING A SHIFT UP TO NEXT GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165861January 8, 2019
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
WITHIN A FEW SECONDS AND WHILE APPLYING THE BRAKES, THE BRAKES SEEM NOT TO ENGAGE, BUT THEN ENGAGE, THE ENGINE REVS UP. THE ENGINE STAYS IDLED UP UNTIL THE BRAKES ARE RELEASED. TWO OCCURENCES HAPPENED IN ONE DAY AND DOESN'T DUPLICATE FOR THE DEALERSHIP. TWO WEEKS PASS AND ANOTHER OCCURRENCE HAPPENED. THE INCIDENTS OCCUR WHILE ALREADY ATTEMPTING TO BRAKE. THE CAR SKIDDED LIKE THE WHEELS WERE LOCKED. THE FIRST OCCURRENCE WAS WHEN I WAS STOPPED TO ENTER A PARKING GARAGE. THE SECOND OCCURRENCE HAPPENED ON THE SAME DAY AND I COULD NOT HAVE BEEN GOING ANY MORE THAN 25 MILES PER HOUR WHEN I APPLIED BRAKE, THE VEHICLE FISHTAILED A LITTLE BIT AND EVENTUALLY STOPPED. THE THIRD OCCURRENCE HAPPENED YESTERDAY JANUARY 7TH WHILE GOING ABOUT 25 MILES PER HOUR AND ATTEMPTING TO SLOW DOWN IN HEAVY TRAFFIC.THE VEHICLE BEHAVED AS THOUGH IT WASN'T GOING TO STOP BUT EVENTUALLY STOPPED( APPLYING BRAKE BUT NO REDUCTION IN SPEED) AND THE ENGINE REVVED UP WHILE MY FOOT WAS ON THE BRAKE. EACH OCCURRENCE OF THE ENGINE REVVING UP HAPPENED WHILE EITHER STOPPED OR ATTEMPTING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164515January 2, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE STOPPED WORKING. ALL OTHER LIGHTS IN THE PILOT ARE OPERATIONAL. THIS IS NOT A HEAD LAMP ISSUE, BUT APPEARS TO BE A WIRING PROBLEM AS ALL OTHER TROUBLESHOOTING HAS BEEN PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152276November 18, 2018
ELECTRICAL SYSTEM
AFTER DRIVING FOR AN HOUR, TURNED CAR OFF FOR TWENTY MINUTES. WHEN STARTING THE CAR WITH THE SAME KEY THE IMMOBILIZING SYSTEM WENT OFF. FOR TWO AND ONE HALF HOURS CAR WOULD NOT START. A TOW TRUCK HAD TO BE CALLED. THEN SIX HOURS LATER AFTER TOWING PUTTING THE SAME KEY INTO IGNITION THE CAR STARTED. THIS IS A FAMILY CAR MY WIFE USES EXTENSIVELY TRANSPORTING OUR FAMILY. I AM EXTREMELY FEARFUL OF THIS DEFECT REOCCURRING WHEN I AM NOT WITH HER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151350November 13, 2018
SERVICE BRAKES
BREAKS SEEM OFF & WEAK A YEAR AFTER OWNERSHIP. TOOK INTO DEALERSHIP LOOK INTO PROBLEM. SAID THEY LOOKED GREAT AND COMPLETED MULTI POINT INSPECTION. GAVE ME PAPERWORK SAYING THEY WERE STILL GOOD. FEW MONTHS LATER VEHICLE WOULD SHAKE AND BREAK POORLY. TOOK IT BACK TO DEALSHIP FOR SERVICE. THEN SAID I NEED TO REPLACE ALL BREAKS AND ROTORS. TWO WEEKS LATER AFTER REPLACING EVERYTHING BREAKS STILL SEEM OFF AND MAKE SCREECHING SOUND. TAKING VEHICLE BACK THIRD TIME FOR BREAKS IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140216October 14, 2018
ENGINE
ALL THE SADEN NO METER READ ANY HIGH TEMPERATURE, WHEN I RETURN FROM AIRPORT TO MY HOUSE (NO MORE THAN 50 KM)>> I HEARED THE STRONG SOUND OF ZZZZZZZZZZZZZZZZZ,, I STOPED THE CAR, AND OPEN THE COVER OF THE ENGINE ,,TO FIND SOMETHING LIKE MILK SPETING IN A FORM OF BURKANING LAVA...I TOW THE CAR TO THE AGENTS ASK THE CO. TO CHECK ,,THEY OPEN THE ENGINE TO SMALL PARTS AND NEVER GAVE ME ANY REPORT TILL TODAY>> INSTEAD HE REFUSE TO APPLY THE WARRENTY ??!! AND SAID THE ENGINE MIX WATER AND OIL,, BECOUSE THE RADIATER DAMEGED.!!??. IN SPITE THERE IS< AS I SAID< NO TEMPERATURE RISE AT THE TIME IN THE CAR METER AT ALL !!>> I COMPLAIN TO OUR MINISTRY OF COMMERESE.. AGAIN THEY DID NOTYHING.??..I TOOK THE CAR OUT SIDE THE AGENCY AND BOUGHT NEW ENGINE ( COSTE ME ALOT) AM USING THE CAR AGAIN WITH THE SAME ORIGINAL RADIATOR <WHICH OUT SIDE THE AGENCY THEY ASURE ME, ITS NOTHING WRONG WITH IT>>??..NOW ALMOST 6 MONTHS, SINCE 18-4-2018>>> WHICH AM USING THE CAR WITH THE SAME RADIATOR >>> TAKE INTO COSIDERATIONS I DID IN THE AGENCY THE 52932 KM, FULL MAINTANANCE THE 50000 KM MAINTANANCE (WITH CHANE OIL AND FILTER) AND AT 58119KM AGAIN CHANGE OIL AND OIL FILTER WITH STANDARD CHEKINGS OTHERS LIKE WATER >>ETC >>>THE ENGIN GIVE UP(MIX WATER +OIL) WITHOUT TEMP. INCRESE???!! AT 59909 KM.. WHERE THE WARRENTY IS 3 YEARS OR 60000 KM..PLEASE CHECK THESE CARS FROM SUCH A DENGEROUS ACT... IF I DID NOT HEAR THE NOISE AND STOP THE ENGINE MIGHT BE ON FIRE>> HONDA AGENCY ABDULLAH HASHIM CO.LTD, RIYADH, KSA.....THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122873August 27, 2018
SUSPENSION
2015 PILOT WITH 67K MILES. WAS TOLD I NEED TO REPLACE COMPLIANCE BUSHINGS BY HONDA DEALER IN DUBLIN, OH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122875August 27, 2018
ENGINE, POWER TRAIN
AT ABOUT 55000 MILES MY PILOT STARTED JERKING/HESITATING AT ALL SPEEDS, ANY ROAD, USUALLY AFTER SHIFTING GEARS BOTH UP AND DOWN. NOW I BOUGHT IT IN FEBRUARY 2017 CERTIFIED PRE-OWNED SO ALL RECOMMENDED SCHEDULED MAINTENANCE SHOULD HAVE BEEN PERFORMED. SO, I TOOK IT IN FOR DIAGNOSIS AND THE DEALER IN DUBLIN OH SAID THE TRANSMISSION FLUID NEEDED TO BE TRIPLE FLUSHED FLUSHED 3 TIMES!!! SINCE I NEEDED A VEHICLE TO DRIVE TO WORK, I COULDN'T ARGUE AND GOT THE SERVICE DONE. AFTER READING OF OTHER LANGUAGES WITH SIMILAR ISSUES WITH THE JERKING/STUTTER/HESITATION I DECIDED TO FILE THIS COMPLAINT. THE RESULTS OF THE TRANNY FLUSH WERE GOOD HOWEVER I CAN STILL FEEL A VERY FAINT ALMOST UNNOTICEABLE HESITATION THAT SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122876August 27, 2018
SERVICE BRAKES
VEHICLE STARTED VIBRATING VIOLENTLY WHEN BRAKING AT ABOUT 65000 MILES. I DECIDED TO TAKE TO HONDA IN DUBLIN OH AND THEY RECOMMENDED TO REPLACE ALL BRAKE PADS AND RESURFACE ALL ROTORS. I ALSO DECIDED TO FLUSH BRAKE FLUID. I SAW ANOTHER COMPLAINT AND THOUGHT I SHOULD DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075979March 2, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE STOPPED AT A RED LIGHT, SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I IMMEDIATELY PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF. A BYSTANDER YELLED AT ME TO GET OUT OF THE CAR. SHE SAW FIRE COMING OUT FROM UNDERNEATH THE ENGINE. SMOKE CONTINUED TO POUR OUT AND THEN THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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