Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11501384January 12, 2023
ELECTRICAL SYSTEM
2016 Pilot Touring electrical issue, issue with keyless control unit, panel / relays flicker, alarm goes off unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500727January 8, 2023
TIRES:SIDEWALL
Pirelli scorpion verde plus 2 honda pilot 2016 awd while driving at safety speed about 40mph the rear tire suddenly explode right on the sidewall,no report or inspection by the store or any other. No damage to the vehicle,nobody injured.,weather temp at that time 67 F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500608January 7, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The automatic start/stop function works intermittently when I come to a complete stop or turn off the car for a short amount of time. Most of the time, when I make a complete stop, the Honda Pilot won't automatically restart. I have to put the Honda Pilot in park and restart the engine, which still doesn't work. I have to wait a significant amount of time before reattempting the ignition. If I disable the automatic shut-off feature when I turn on the Honda Pilot, the SUV drives like normal. However, there is no permanent vehicle setting to disable the automatic shut-off. Lastly, the SUV usually won't restart even if I make a short duration stop, such as pump gas or running inside a store. At first this was a rare occurrence. Over tha past year, the Honda Pilot has gotten worse. Now, it's an everyday occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500612January 7, 2023
ENGINE
With Auto Engine Idle Shut Off on, the engine shuts off when idling at a stop, but does not restart when taking foot off the brake. It takes up to a minute to shut everything off and restart the engine. Only happens occasionally, but it's dangerous when it does because the cars behind are try to go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500613January 7, 2023
UNKNOWN OR OTHER
When driving my 2016 Honda Pilot Touring and forgetting to turn off the auto idle my car will completely shut off and not turn on. This has happened a total of 3 times since owning my car. All three have occurred at a red light intersection. I’m grateful nobody has rear ended me in these occurrences. It seems when the car tries to start the engine, all the dashboard lights light up and we get the messages lane departure mitigation or brake problem and the car stalls. The first occurrence happened in October of 2020 and we had to jumpstart the battery. This happened on a short 15 mile trip. We replaced the battery at that time. The 2nd and 3rd time was this past week of January 2, 2023 when driving a long distance trip 500-1000 miles. Luckily the car started back up since we were on a trip and did not have family or friends in the area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500419January 6, 2023
ELECTRICAL SYSTEM, ENGINE
Beginning in the summer of 2020, intermittently when the auto idle was engaged the engine will not restart but will stall out and requires multiple efforts to restart the engine. It does not happen every time auto idle engages. It seems to happen more in the summer months. It has happened while at traffic lights, stop signs and while idling in heavy traffic. The safety of myself and my family is at risk due to having to put the car in park and go through several rounds of attempting to restart the engine. Just before the engine turns off, there is a flash of a warning light for the collision mitigation system. I took it to my local repair shop. They thought it might be the ignition switch and replaced it. That did not help. My local repair shop based upon their knowledge from other pilot owners said it was an ongoing problem and suggested I take it to the local dealership. The local dealership told me there was nothing wrong and acted like I was crazy. The issue has happened when my husband and brand new teen driver have driven the car. Now upon entering the car we turn the auto idle off to ensure our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500339January 5, 2023
UNKNOWN OR OTHER
The auto start on vehicle is defective. When sitting at red light the vehicle shuts off and the when you go to excelerate the car stalls. I have taken to 2 Honda dealers and have been told that your agency is investigating problem. This has happened repeatedly and the dealer doesn’t have fix. Does it take someone getting hurt for Honda to address issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500056January 4, 2023
ELECTRICAL SYSTEM
Keyless remote control unit does not shut off therefore draining the battery, therefore car doesn’t start. I have been through two new batteries within 60 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499900January 3, 2023
POWER TRAIN
The transmission has problems accelerating at all speeds. It jumps and jerks anytime when accelerating at all times. This causes safety concerns for everyone in the vehicle and on the road next to the vehicle as the transmission could fail at anytime putting all passengers' lives at risk. The problems started while the vehicle was under warranty, and we took the vehicle to a certified Honda dealer to get it looked out. They stated there were no problems when they inspected it. We took it back a few months later for the same issues while the vehicle had exceeded the time frame but not mileage of the warranty and they told us we would have to cover the cost of the transmission repair/replacement. We took the 2016 Honda Pilot to a local AAMCO repair shop. They stated the transmission would have to be replaced for $7500. Multiple warning lights came on, but the dealer stated those were just an electrical issue, they repaired those issues but failed to repair the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499736January 2, 2023
ENGINE
Engine failure in the middle of the intersection while my 16 year old drove home from work. Car has always seemed like it had a transmission issue and seemed like something was not right but Honda did not seem concerned. Now engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499840January 2, 2023
ELECTRICAL SYSTEM
When stopped at a stop sign, the engine cut off but the interior electronics stayed on. We were unable to restart the car engine , and we couldn’t turn the car off either. Every time we pushed the stop/start ignition button, it would try to start the car, but fail. However, it would leave the car on in the “on” or “accessory” type mode with all the dash lamps on. We were stuck there for over five minutes trying to get it to restart or turn off. We were afraid to leave the car to get help because we couldn’t turn the car completely off. In the meantime we were obstructing traffic. We were finally able to get it started and went straight home. The next morning I took the car in to my Honda dealership and they said the battery tested as good and there were no error codes recorded, so there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499358December 29, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
There is a problem with the collision mitigation braking system. The dash warning light for this system came on while driving and there was no foreseeable problem about to happen. The Honda dealer reset the system. Within a month or two while driving in the carpool lane of a freeway the warning lights for the system came on again. Once again there was no hazard at the time. This time the dealer was unable to reset it and quoted us $1,800 to repair/replace the system. We have not had the repair done as of today. The warning light on the dashboard is on whenever we drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499191December 28, 2022
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2015 Honda Pilot. The contact stated that while driving at various speeds, the vehicle was stalling and losing motive power. The vehicle was taken to a local dealer, where it was diagnosed that the starter needed to be replaced. The vehicle was repaired under an extended warranty; however, the contact stated that the failure recurred, and that the vehicle was stalling. The contact also stated that while driving through an intersection, the vehicle stalled, and the gear independently shifted into neutral(N) and the vehicle lost motive power. The contact stated that she shifted into park(P) and was then able to restart the vehicle. Additionally, the contact stated that while attempting to start the vehicle, the vehicle failed to start with the power steering, oil, and battery warning lights illuminated. The vehicle was towed to Steve Hopkins Honda (2499 Auto Mall Pkwy, Fairfield, CA 94533), where it was diagnosed that the starter needed to be replaced again. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498918December 26, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
2016 HONDA PILOT AWD TOURING. 78,706 miles. Multiple incidents of car breaking without warning. Today, while driving on interstate at 70 mph the vehicle suddenly/without warning braked causing neck stain and nearly rear-ended by a semi truck. Similar reports on the internet point to the CMBS on this make and model. Also, the monitor screen goes dark intermittently and the vehicle stalls at stop light. The sudden braking is dangerous and I do not feel safe driving this vehicle. I have reported this incident to the Am. Honda Corporation through their website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497024December 12, 2022
ENGINE, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
When car stops due to Auto Idle it then stalls and gos into neutral shutting of engine completely With collision warning coming up. Then have to shut car off , put into park before it struggles to restart. I have documented on 2 other occasions with NHTSA and to be honest if I was to document this every time you would have 100’s of reports from me. This vehicle is dangerous due to Auto Idle. I try to over ride it if I remember but that’s not always the case. I have taken it to Hoehn Honda in Carlsbad CA multiple times but to no avail can they fix it. As a consumer I’m trying my best to take safety seriously as this car will kill someone. When will Honda or the goverment take this seriously. The defect in this car the auto idle needs to be looked at or recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496736December 9, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Vehicle must be placed in park and attempt to restart. Sometimes restart does not happen for several tries. Has happened 10-15 times over the last 3 years, since around 30,000 miles, and dealership has tried investigating and have failed to remedy after 3 separate visits. Date indicated in this report is the latest occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496609December 8, 2022
ENGINE, ELECTRICAL SYSTEM
When coming to a stop the vehicle engine’s automatic stop/start system stops the engine then multiple warning lights are on and the vehicle fails to restart automatically. Driver must work through a series of steps while sitting at an intersection or stoplight resulting in a vulnerable position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496555December 8, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
1) Engine failure - Several times our 2016 Touring has stalled at a stoplight. It takes time to start back up. I have to turn on hazard light, and it is getting worse every occurrence. This has happened since I bought new, and when it happens, all of the lights come up on the dash. There is a investigation in the state of California, but nothing in Ohio yet. 2) I just had to replace my drive shaft that goes from from to back on center bottom of the car. They said the rear is failing, and that may be part of the problem with sluggish acceleration. 3) Transmission: Sluggish acceleration is this ZF 9 speed (outsourced) by Honda issue. I will be accelerating on the freeway, and all of the sudden, it would down shift to like second gear, causing me to slow down suddenly. Dangerous if cars are behind in rush hour. I also had 4 incidents where I could have lost my life because I could not accelerate (the gear would not engage). Dealer informed me that all of the updates are uploaded, and it should be okay. But it's not okay when you are carrying your children, spouse, or co-workers. I have informed the dealer many times that this car is not safe. I personally ran a business as Tier 1 supplier to Honda and visited many Honda factories. Nothing ever got done. It will be too late before they can help us. All of the data and information is at Honda Marysville (Ohio) dealership. All of my services (including oil change) are done there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496435December 7, 2022
POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle at lower RPM’s between 1,500 – 1,800 RPM, the vehicle intermittently surged and hesitated to accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who reprogrammed the PCM and replaced the transmission fluid however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496249December 6, 2022
ENGINE, ELECTRICAL SYSTEM
I have had multiple time of my vehicle's auto stop start feature failing to START after being engaged. When you come to a stop, the car turns off. When you lift off the brake to go the engine cranks for a second, but does not start. The screen says "shift car to P". I am often stuck at an intersection and traffic gets upset we are not moving. There is no warning light or lamp. I have had the vehicle repeatedly serviced by the dealer. They said they cannot replicate the issue. The battery has been replaced several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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