Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11566258January 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle stalled. The contact stated that there was an abnormal sound coming from the engine compartment before the vehicle lost motive power. The contact's wife continued to drive; however, the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The contact believed that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566010January 17, 2024
ENGINE
The connecting rod bearing has gone bad resulting in slippage and engine rod knocking. The bearing has gone bad because the crankshaft was manufactured/machined out of proper specifications per Honda America. The problem in question is already posted on the NHTSA website. “Engine Damage from Connecting Rod Bearing Wear” The noise occurred while driving to North Georgia with seven people in the 8 passenger car. Once we heard the knocking we immediately pulled over, 115 miles from home. Further driving could have caused the engine to seize, slip, or explode. The problem has been confirmed by both a certified master mechanic at the Honda dealership as well as an independent mechanic who worked for a dealer for a number of years. Yes the 2016 Honda Pilot has been inspected by the certified master mechanic at the dealer. There were no warning lights that came on until the time of the noise. Once the noise was apparent the oil lamp, check engine light, and other warning lights began to flash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565290January 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Since 2021 the vehicle has stalled everywhere we go and has a gas/electrical burn fume. The vehicle had stalled in the middle of the highway and didn't allow us to shift it into any gears while flashing all dashboard lights. The vehicle was towed to Legend driven Honda where they couldn't find any issues and said they just reset the transmission code. For our peace of mind, we thought it would be best to have the full work up on the transmission since the dealership seemed incompetent with our vehicle's malfunction. The vehicle continued to stall and even had trouble starting up at times with the continued gas fumes. Well, it wasn't long before the issue returned and we were back to where we started, along with our A/C unit failing on us. We left the vehicle idle in the driveway for a bit as it was a safety concern for our families' wellbeing. We later received a recall notice on the auto-idle stop mechanism which we figured must have been the issue all along. We took it back to the dealership where they did their full inspection and came up with our transmission needing its regular full work-up which we had proclaimed that we already had done in the earlier months. After the alleged recall fix, the problem continued. We took the vehicle back and were told it was our battery and recommended our timing belt be replaced otherwise it would cause major issues down the road(it was concerning to us as these issues were never brought up the multiple times we had brought it in for the initial issues). Surely, we had it all fixed and replaced for the safety of our families well being having had our vehicle stall numerous times on the road which has now caused our children to be frightened of driving anywhere. Well on return home from the dealership, the vehicle did not stall, 2 hours later went to turn it on, it did not want to start and made a loud knocking noise. Currently towed to a different dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564947January 11, 2024
ENGINE
While driving on the highway, the vehicle suddenly stalled, and many notifications came up on the dash. Some of the warnings include: emissions system warning, power steering system problem, trailer stability assist problem, power steering problem, hill start assist problem, vehicle stability assist problem, all wheel drive system problem. While driving on highway, the vehicle stalled, lost the ability to steer and brake, and had to roll to the side of the road. There was total engine failure. Dealership diagnostics indicate a problem with crank shaft/ connecting rod, and the entire engine needs to be replaced. There is an existing recall for my year, make, and model of vehicle 2016 Honda Pilot for this exact problem, but it has not been applied to my VIN yet. The recall needs to be extended to cover my vehicle. My family's safety was compromised by complete engine failure on a highway during rush hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564612January 10, 2024
UNKNOWN OR OTHER
I am reporting a problem with the 2016 Honda Pilot audio system. It sounds identical to the reported problems that have lead to a recall for the 2018-2022 models. The system works fine initially, but after 30 minutes of driving, the system becomes filled with static noise. The static noise starts out low, but quickly gets to the point where nothing else can be heard. This is across all input channels: AM/FM radio, Bluetooth, XM Satellite, etc.. The system then eventually shuts down and no sound can be heard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563952January 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving my car started doing a jerking motion as if it wanted to stall. Then all the warning lights the car could possibly have started flashing. All wheel drives engine warning came on as well as emissions systems problem warning light. I was able to park it for the night and made an appt to have it checked but by morning the warning lights were gone. A week later the emissions systems problem warning came back on but went away a fee days later before I could get it to the shop. This problem has happened twice already and I have had to have my fuel pump replaced, the sensor and the fuel injector. At this time my car has trouble starting as if not enough fuel is being injected and the transmission sounds not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563073January 2, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On December 21, 2023, at approximately 2:25pm, while driving approximately 63 mph on the freeway, my 2016 Honda Pilot suddenly stopped accelerating and I was unable to accelerate the vehicle. During this time, I received several dashboard warning notifications. These notifications stated the following: -Blind Spot Info System Problem. -Stop Driving When Safe. Transmission Problem. See Manual. -Transmission Problem. Apply Parking Brake When Parked. -All Wheel Drive System Problem. -Emission Systems Problem. I pulled over to the shoulder and parked my vehicle. While parked, I was still unable to rev the engine, and the warning indicators continued to flash on my dashboard. I turned off the vehicle. After a few minutes, I turned on the vehicle. At this this time, I was able to rev the engine by pressing on the gas pedal. All of the indicator warnings disappeared with the exception of the Emission Systems Problem. I drove home and parked the vehicle. For the remainder of the day, the vehicle was not used. On the following day, I turned on the vehicle and noted that there were no dashboard warnings. Additionally, I was able to rev the engine by pressing on the gas pedal. For the next 14 days, the vehicle operated normally with no issues. (PS. I attempted to upload the photos of the warning indicators but your NHTSA application is not working properly.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562563December 29, 2023
ENGINE
My vehicle stalled and had a horrible noise while stalling. Dealership took it back to their shop as we thought if was due to yhe work they just finished and after inspecting they determined a rod bearing had spun. The safety issue is we stalled out on the highway in the middle of traffic, almost got into several wrecks with my child in the vehicle. Only light that came on while stalling was the check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562668December 29, 2023
LATCHES/LOCKS/LINKAGES, STRUCTURE
The contact owns a 2016 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that while driving at high speeds, the hood vibration was visible after the recall repair. No warning lights were illuminated. The vehicle was taken back to the dealer and the contact was informed that the hood needed to be replaced due to a crack. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562678December 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
These 4 warning lights keep coming on such as lane keep assist problem, adaptive cruise control problem, collision mitigation system problem, and road departure mitigation system problem. Many Honda Pilot owners report this ongoing issue with no real solution. This is a serious concern that needs to be looked into further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562018December 27, 2023
FUEL/PROPULSION SYSTEM
All warning lights came on Vehicle stability assist (VSA) Problem, Hill Street Assist Problem, Trailer Stability Assist (TSA) Problem, Power Steering System (EPS) Problem, Emissions System Problem. Car was stalling and sometimes not starting at all. Took it in to the Honda dealer in mid November 2023 and they said it was reporting low fuel pressure but that it was probably low fuel in the tank that caused the issue and not to worry about it since the warning lights were off. After a month, the car stalled while diriving in the middle of the highway and all warning lights came on again. Had trouble starting car again but I was able to drive it my local mechanic which told me I had to replace both fuel pumps since they were the cause of my issues. I ended up getting both pumps replaced at a cost of $2,250.00. After reading about the Honda recall last week for 2017-2020 fuel pumps exhibiting the same symptoms, I dont think it's coincidence that my 2016 Pilot model is also having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561674December 24, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Components that failed: engine blew up on a Freeway; car experienced oil leaks; air conditioner stopped working; electrical problems- windows and sunroof suddenly open on their own. Facts: In Feb. 2019, I bought a certified preowned 2016 Honda Pilot with 40K miles. I drove it for less than a year before COVID-19 began and I started working from home. Shortly after I bought the car, it started leaking engine oil, which Honda later repaired. In summer 2021, the air conditioner system stopped working. On June 4, 2023, I was driving the vehicle on the 57 Freeway, Northbound, when my engine suddenly blew up and failed in the middle of the Freeway. The sudden engine failure put me and others at risk of serious injury. Since purchasing my car, I had my car regularly serviced by a Honda dealership. After inspecting my car, the Honda dealership said they did not know what caused the engine to blow up. There were no warnings, messages, or other symptoms before the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561592December 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM
There was a recall on the fuel injectors system and now this problem is causing the computer system to send false codes to the car and then the warning “fuel emissions problem signs turns on showing false code problems and then they go off and back on” In April I had fuel injections done and now in December I got the emissions system problem signal and was told at a honda service location that it was faulty Catalina converter problem but the emissions system problem signal tuned off on its own a day later, mean while the honda service place told me it would cost me $2287 to correct a problem that didn’t need to get repaired it’s this faulty emissions system computer system that needs to be updated on all these vehicles with this emission system problem. If they up date the program that they use on the emissions system we will not have to pay for false readings codes that are being generated because of this false reading by the emissions system soft ware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561061December 20, 2023
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving and stopped at a traffic light, the light turned green, and the contact's wife depressed the accelerator pedal however, the vehicle failed to respond as intended. The check engine warning light illuminated, and the engine seized. The vehicle became inoperable in traffic on a busy street. Additionally, the other drivers were honking horns. The contact's wife was able to restart the vehicle and drive the vehicle to her residence. The vehicle was taken to the dealer where it was diagnosed with a seized piston and a fractured rod. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560892December 19, 2023
ENGINE
I was sitting at a light. The car started idling funny. Then stalled. Never started again. Dealer is telling me something is loose in the engine. I saw a recall for honda pilots, but the vin numbers were XX1 and GG0. My vin is [XXX] , what is the difference. *The engine failed. Yes available for inspection. *If engine fails while driving on highway. Car completely shut down. * No dealer did not open up engine because I can't afford to pay for them to look and see what happened would cost roughly around 1,000.00. *Dealer looked at it just told me that something is loose in engine. Suggest I put in new or rebuilt engine. * Yes the engine light came on about 30 seconds before car completely shut down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560935December 19, 2023
ENGINE
I have a 2016 Honda Pilot Touring and just recently had to have the engine replaced at 135k miles due to crankshaft failing, causing damage to the engine. This happened before the recall for the crankshaft came out. Honda is trying to say my VIN is not covered. NHTSA recall report states production dates of May 2016-June 2016. Sticker on my Pilot says manufactured 05/16. Can't wait to see how Honda will try to wiggle their way out of reimbursing me for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560987December 19, 2023
WHEELS
all wheels are loosing air pressure because of corroded wheels. this can be a road hazard if the driver didn't notice the pressure all the time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560758December 18, 2023
ELECTRICAL SYSTEM, ENGINE
My 2016 Honda Pilot Touring keeps stalling at traffic lights and randomly on the road. We just took it to the dealer last week and received the "we can't replicate the stalling, please bring it back when it happens again." They checked the battery and found it healthy. A couple times, the car has refused to restart until several minutes after the stall and sometimes it has taken several presses of the "Start" button before it finally engages the starter. The car completely shuts down when this occurs. Nothing works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559949December 13, 2023
ENGINE, POWER TRAIN
The dash began displaying 4 error codes EPS problem, VSA problem, Hill Assist problem, and TSA Problem. It began to jerk and lose power similar to running out of gas necessitating hazard lights and pulling off the road x3 after dark. 3 different shops ran a diagnosis code of P0369. The recommendation from Honda after having the car three days was to replace #2 cylinder head assembly at an estimate of $6400! There would also be no guarantee that this repair would fix the problem. The vehicle only has 83,000ish miles. After speaking with American Honda, they were aware of this problem but said my vin number wasn’t included in the pool of “faulty manufactured parts” but did say that didn’t mean that I didn’t get faulty parts though. The vehicle is no longer under warranty. I just paid this vehicle off in May. This certainly doesn’t support Honda’s reputation as being a manufacturer of reliable vehicles. I have never owned a used vehicle that required this depth and cost of repair. I am waiting on their Goodwill Review to see if they decide to help me with this. The two representatives including a case manager I spoke with didn’t seem as though it was likely going to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559963December 13, 2023
ENGINE, POWER TRAIN
ENGINE MADE NOISE. ENGINE STOPPED SUDDENLY ON HIGHWAY. VEHICLE WITH 3 OCCUPANTS HAD TO BE TOWED FROM HIGHWAY AND TRANSPORTED TO HONDA DEALERSHIP FOR REPAIRS. VEHICLE HAS BEEN INSPECTED AT GUNN HONDA, 14610 I-10 W SAN ANTONIO, TX ADVISED BY THE DEALER THE VEHICLE WILL REQUIRE EXTENSIVE (REPLACE ENGINE) REPAIRS. THERE IS A RECALL FOR 2016 HONDA PILOT (23V751000) FOR CONNECTING ROD BEARING HOWEVER THIS VEHICLE DOES NOT FALL WITHIN THE MFG WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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