Honda Pilot Complaints (2004)

544 consumer complaints on file.

#11221811June 21, 2019
SEATS
ON 06/21/2014, I WAS ENTERING MY VEHICLE WHEN A BRACKET CONNECTED TO THE ADJUSTER ASSEMBLY (PART# 81630-S3V-A30) BROKE. THIS OCCURRED ON THE DRIVERS SEAT. DUE TO THIS, THE SEAT WAS NO LONGER SECURE TO THE FLOORBOARD AND STARTED ROCKING BACK AND FORTH. I SEARCHED HONDA PART RECORDS AND I WAS UNABLE TO FIND A SPECIFIC PART NUMBER ASSIGNED TO THIS BRACKET. THE VEHICLE WAS PARKED AT THE TIME OF THE BREAK. BUT, WHILE DRIVING THE VEHICLE THE SEAT WAS UNSTABLE AND HARD TO KEEP IT STILL. A SEARCH OF NHTSA RECORDS FOUND THE FOLLOWING COMPLAINTS REGARDING THE SAME ISSUE - 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702. I TOOK PICTURES OF THE BROKEN BRACKET. IT APPEARS METAL FATIGUE MAY BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209543May 23, 2019
SEATS
THIS AFTERNOON AS I ENTERED MY CITY STREET PARKED, 2004 HONDA PILOT, FROM THE DRIVER'S SIDE, I HEARD A LOUD SNAPPING SOUND AS I SAT DOWN. THE DRIVER'S SEAT, SIMULTANEOUSLY WITH THE SOUND, ROCKED BACK, OBVIOUSLY NO LONGER SECURELY MOUNTED. UPON INSPECTION I FOUND THE FRONT LEFT 'L' SHAPED SEAT MOUNTING BRACKET HAD SHEARED IN TWO, IN LINE WITH THE TWO HOLES THAT THE SECURING RIVETS PASS THROUGH. THE BRACKET FAILED AND TORE, APPARENTLY THE METAL IS NOT THICK ENOUGH TO RESIST THE FORCES PLACED ON THE SEAT. PERHAPS RELATED TO THE SIZE OF THE RIVET HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209424May 23, 2019
POWER TRAIN
INTENSE SHUDDER EMANATING FROM UNDERNEATH THE CAR CAUSING THE WHOLE CAR TO SHAKE. TYPICALLY OCCURS BETWEEN 20-30 MPH DURING SLIGHT ACCELERATION. ABATES SOMEWHAT IF TAKE FOOT OFF OF ACCELERATOR. FROM MY READING, THIS APPEARS TO BE A VERY COMMON ISSUE INVOLVING THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206308May 8, 2019
POWER TRAIN
TORQUE CONVERTERS GET STUCK AND CAUSES VEHICLE TO "SHUDDER" OR VIBRATE QUITE BADLY IN THE 40-50 MPH RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194262April 5, 2019
POWER TRAIN
OK THE VEHICLE STALLS ON HILLS, BECOMING NEARLY IMPOSSIBLE TO PROCEED, AND SIMULTANEOUSLY EMITS A GRINDING-SCRAPING SOUND SEEMING TO COME FROM THE FRONT-END PORTION OF THE UNDERCARRIAGE. SO, FAR IT HAS ALWAYS MANAGED TO CONTINUE RUNNING/MOVING FORWARD DURING AND AFTER. IT JUST FEELS LIKE THE AUTOMATIC TRANSMISSION IS BADLY, AND NEAR THE END OF SLIPPING/FAILING. I LOOKED UP IT'S VALUE ON A WEBSITE, AND A WARNING BOX POPPED UP NOTIFYING ME THAT MY PILOT'S YEAR MAKE & MODEL HAS 6 SEPARATE MANUFACTURER'S RECALLS. UPON LOOKING FURTHER, I SEE THAT-INDEED-ONE RECALL IS FOR THE AUTOMATIC TRANSMISSIONS! THEN, WHEN I DID ANOTHER SEARCH, SPECIFIC TO MY VIN #, I SAW THAT MY PARTICULAR PILOT DOES NOT HAVE ANY RECALL ON IT. YET, NOW, THE TRANSMISSION IS FAILING, AND I ONLY JUST PURCHASED MY CAR AT THE END OF JANUARY, 2019....I WANT TO AT LEAST MAKE MY BEST EFFORT TO COMPLETE THE PROCESS OF ATTEMPTING TO GET A TRANSMISSION RECALL ON MY CAR-SINCE I NOW THAT OTHER 2004 HONDA PILOTS HAVE GOTTEN ONE. I AM FILING MY COMPLAINT TODAY BASED UPON THAT KNOWLEDGE, DESPITE THE HIGH MILAGE ACCUMULATED ON MY SPECIFIC PILOT. THERE'VE BEEN ABOUT 10 SEPARATE OCCURANCES OF THE STALLING-GRINDING TRANSMISSION "DEATH THROES" SINCE I ACQUIRED IT, ALL TOOK PLACE AT LOW SPEEDS ON URBAN STREETS, AND HALF *5 OR 6 TIMES) HAPPENED WHILE DRIVING UP A LARGE HILL, THE REST ON FLAT CITY STREETS. I HOPE THIS IS SUFFICIENT INFO FOR THIS COMPLAINT TO BE PROCESSED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185859March 11, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK WILL NOT ACCEPT FUEL IN A TIMELY MATTER, ACTS AS THOUGH THERE IS A PLUG IN THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182430February 25, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK-- THE FUEL TANK WILL NOT FILL AT A NORMAL RATE, IT CONTINUES TO SHUT OFF AS IF THE TANK IS FULL. VERY ANNOYING AS IT TAKES LOTS OF TIME TO FILL THE TANK PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180840February 18, 2019
SUSPENSION
RINSING WITH WATER OF THE UNDERCARRIAGE AFTER EXPOSURE TO SALTED ROADS AFTER SNOWFALL (ROUTINE PRACTICE) I NOTICED FLAKES OF RUST BENEATH THE REAR OF THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO OBSERVE EXTENSIVE CORROSION OF THE CROSS MEMBER THAT THE REAR SUSPENSION STRUTS ARE ATTACHED TO. THE REAR DRIVER SIDE AREA WHERE THE STRUT IS CONNECTED IS CORRODED TO THE EXTENT WHERE THE MOUNT IS PARTIALLY EATEN AWAY AND A LARGE HOLE HAS FORMED. THE OTHER STRUT MOUNTING AREA IS CHARTING THE SAME COURSE AND IS SUBSTANTIALLY CORRODED. SHOULD A STRUT DISCONNECT FROM THE VEHICLE A LOSS OF CONTROL WOULD OCCUR. THE APPROXIMATE MILEAGE OF THE VEHICLE IS 107000. NO OTHER PARTS OF VEHICLE APPEAR TO BE CORRODED TO A LEVEL APPROACHING THE REAR. I WILL LOOK AT THE FRONT END TO INSPECT MORE CLOSELY FOR CORROSION DAMAGE AND TO TAKE PICTURES. VEHICLE WAS PARKED (STATIONARY) WHEN THE CORROSION WAS OBSERVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174984February 7, 2019
POWER TRAIN
PURCHASED A 2004 HONDA PILOT USED AT 136K MILES. WITHIN A WEEK OF DRIVING THE CHECK ENGINE LIGHT CAME ON. ENGINE CODES P0700, P0705, P0740 WERE ALL PRESENT, WHICH ARE ALL IN RELATION TO THE AUTOMATIC TRANSMISSION. THE TRANSMISSION SHOP CONFIRMED THAT THIS IS A COMMON ISSUE ACROSS HONDA & ACURA VEHICLES IN THE '03-'04 RANGE (SEE 2003-2004 ACURA MDX SERVICE BULLETIN 06-003). A DESIGN FLAW IN THE TORQUE CONVERTER CAUSES IT TO BREAK DOWN & SHED METAL FRAGMENTS, WHICH COMPROMISES THE REST OF THE TRANSMISSION. THE ONLY REAL FIX IS TO REBUILD OR REPLACE THE TRANSMISSION. HONDA AMERICAS CUSTOMER SERVICE REFUSED TO REVIEW MY CASE ANY FURTHER, EVEN UNDER GOODWILL CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164119December 30, 2018
ELECTRICAL SYSTEM, STEERING
KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162277December 18, 2018
SUSPENSION
REAR SUSPENSION CROSS MEMBER SUPPORT RUSTS OUT DUE TO DESIGN. OVER TIME WATER IS THROWN FROM TIRE AND RESTS IN THE SUPPORT NUT AREA. OVER TIME RUST BUILDS UP AND THE SUPPORT BREAKS THROUGH THE REAR CROSS MEMBER. NO WAY FOR THE WATER TO ESCAPE. I AM SUPPLYING ONE PICTURE OF MY CAR SHOWING WHERE RUST HAS STARTED. TWO ADDITIONAL PICTURES ARE FROM THE SHOP FIXING MY CAR FOR ANOTHER ISSUE SHOWING ANOTHER CUSTOMER WITH THE SAME ISSUE, BUT MUCH WORSE. YOU CANNOT BUY THE CROSS MEMBER DUE TO HOW THE CAR IS MADE. SO THE FIX IS TO CUT OUT THE RUST AND WELD IN A NEW SUPPORT. THE CAR SHOP WILL RUST PROOF AND PUT A WATER RESISTANT FOAM OVER THE NEW SUPPORT NUT ENSURING THE RUST WILL NOT RETURN. MY COST OF THIS REPAIR FOR BOTH SIDES IS JUST SHY OF $2000. MY OPINION IS THIS IS A FACTORY DESIGN FLAW THAT SHOULD BE ADDRESSED BY HONDA. NO RECALLS FOR THIS ISSUE EXIST, AND YOU ARE TALKING ABOUT THE BACK END SUPPORT POTENTIALLY COLLAPSING AS YOU ARE DRIVING. THE ISSUE WAS CAUGHT BY THE TRANSMISSION SHOP DOING OTHER WORK ON 12/18/2018. THEY JUST FIXED THE OTHER CUSTOMER'S PILOT (2004) WITH THE SAME ISSUE (PICTURES I ATTACHED) AND HAD THE FORESIGHT TO LOOK AT MY 2004 PILOT. SO FOR SAFETY REASONS I HAVE NO CHOICE BUT TO HAVE THEM APPLY THE SAME FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156993December 8, 2018
SUSPENSION
REAR STRUT MOUNT ON FRAME IS TORN, WHEN DRIVING AND HIT SMALL BUMPS MAKES A CLUNK NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156679December 6, 2018
POWER TRAIN
TRANSMISSION STARTED SLIPPING JERKING IN AND OUT OF GEAR. CAN'T CHANGE INTO ANY OTHER GEAR BUT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155805December 3, 2018
STRUCTURE:BODY
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151006November 12, 2018
STRUCTURE:BODY
MAJOR REAR END CORROSION. FRAME & WHERE REAR END CONNECTS TO BODY. TOLD BY 2 BODY SHOPS & AN AUTO MECHANIC TO STOP DRIVING. THE BACK END COULD DROP OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143423October 27, 2018
SEATS
LEANED BACK AND TURNED AROUND TO BACK OUT OF PARKING SPACE AND LEFT FRONT SEAT BRACKET ON THE DRIVER'S SIDE FRONT BROKE. HAVE TO BRACE MYSELF WHILE ACCELERATING FORWARD SOMETHING NEEDS TO BE DONE HAVE READ MULTIPLE OCCASIONS OF THIS HAPPENING TO OTHER PEOPLE. AFRAID THE OTHER BRACKETS WILL BREAK SHORTLY AFTER. I HAVE NOT BEEN ABLE TO FIND ANYTHING TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140830October 17, 2018
ELECTRICAL SYSTEM, POWER TRAIN
OKAY I'VE ONLY OWNED THIS VEHICLE ABOUT 5 OR 6 MONTHS WHEN I FIRST GOT IT DIDN'T HAVE ANY TROUBLE AFTER ABOUT 2 WEEKS I NOTICED WHEN I WOULD BACK UP AND MADE LIKE A GROWLING SOUND BUT NO TROUBLE WITH THE TRANSMISSION DROVE IT NO TROUBLE EXCEPT FOR SOME ELECTRICAL TROUBLE FOR SOME REASON MY BATTERY KEPT GOING DEAD AT NIGHT IT HAD A GARAGE CHECK IT OUT AND THEY SAID THERE'S A SHORT SOMEWHERE AND WE STARTED PULLING BULBS AND FUSES DIDN'T FIND ANYTHING SO I HAD TO UNHOOK THE BATTERY EACH NIGHT SO I DON'T HAVE TO GET A JUMP IN THE MORNING OKAY ON TO THE NEXT ISSUE IS NO PROBLEMS UNTIL THIS PAST SUNDAY THE 7TH OF OCTOBER AND I HAD PULLED INTO A COUNTRY EXXON STATION LEFT IT RUNNING RAN INSIDE THE DOOR FOR 2 SECONDS BACK OUT MY CAR WAS GONE HEAR IT HAD JUMPED GEAR ROLL BACKWARDS AND THANK GOD IT DIDN'T HIT ANYBODY OR HIT THE PUMP IS STOP WITHIN INCHES SO I GOT IN IT PUT IT BACK IN PARK IT WAS STILL RUNNING AND TRY TO PUT IT IN DRIVE IT WHEN GO SO I SHUT IT OFF WAITED 325 MINUTES STARTED IT UP AGAIN IT WENT INTO DRIVE DROVE ONLY ABOUT A THOUSAND FEET AND THEN IT WOULD MOVE AND HAD TO BE TOWED HOME NOW I DON'T HAVE ANY DOCUMENTS BUT I CAN BUT I CAN GET THEM FOR MURPHY'S GARAGE BUT I CAN GET THEM FOR MURPHY'S GARAGE AND MY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138790October 6, 2018
POWER TRAIN
AT APPROXIMATELY 146,000 MILES LIGHT IN THE 'D' DRIVE GEAR ON THE DASH BOARD BEGAN FLASHING. TOOK IT IN FOR REPAIRS AND WAS TOLD THE TRANSMISSION WAS SHUDDERING 35 MPH - 40 MPH WHEN IT WAS TEST DRIVEN. LOOKED INTO THE ISSUE AND WAS TOLD THE THE TRANSMISSION WOULD NEED TO BE REPLACED (FAULTY), IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123506August 30, 2018
STEERING
TIE ROD BROKE CAUSING LOSS OF CONTROL WHICH RESULTED IN ROLLOVER ACCIDENT WHEN TRAVELING AT HIGHWAY SPEEDS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11122417August 26, 2018
AIR BAGS
TAKATA RECALL AFTER GETTING THE RECALL IN 2015 I HAD THE AIRBAGS CHECKED AND REPLACED ON 10/15/2015 AT HONDA OF VALLEY STREAM SERVICE STATION. DESPITE THIS I HAVE BEEN GETTING LETTERS INCORRECTLY STATING THAT I DIDN'T GET IT REPAIRED YET. I HAVE UPLOADED THE DOCUMENTATION SHOWING THE AIRBAG REPAIR DONE ON 10/15/2015. PLEASE CORRECT THE RECORD SO I STOP GETTING THE MAILINGS REGARDING THIS. I ALSO WANT TO CORRECT THE RECORD SO THERE IS NO PROBLEM IF I WANT TO SELL THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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