Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11583717April 17, 2024
ENGINE
Dealership involved is Lamacchia Honda at 932 Genesee St, Syracuse, NY 13204. They have the failed engine and vehicle currently. The engine failed rapidly, and could have caused a unexpected stall and made the vehicle hard to control, had it not happened while the vehicle was parked. The issue was noticed in early March, approximately 116,200 miles on the odometer, with a small knocking noise not noticeable under all conditions. Once the knock noise was discovered, the vehicle was driven approximately 100 miles to return home. The next morning the car was started, in order to identify the noise. The engine was running for 4-5 seconds before the knock became rapidly worse, and a low oil level warning was displayed. I immediately shut down the car, and confirmed that the engine oil level was full. After this, I drained 1 liter of engine oil for analysis (from Blackstone Laboratories), and parked the vehicle until it could be towed to Lamacchia Honda. After the engine was disassembled, the dealership stated that the #1 rod bearing and crankshaft journal were damaged. No repairs have been completed yet. Dealership has suggested a long block or engine replacement will be required. I believe this incident is related to NHTSA recall No. [XXX} Attached is the invoice from the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583722April 17, 2024
POWER TRAIN
Transmission slip/jerk/clunk when going above 2 RPMs. This has happened before 3 times with the first time happening in 2019, then 2022 and then again on [XXX], 2024. I've taking it to the dealer all 3 times and they performed a transmission fluid flush since apparently the transmission fluid gets too hot and needs to be flushed every so often. This last time they told me I needed a new torque converter ($5,500) to fix the issue. This a huge safety issue especially when driving in the highway as the cars loses speed and begins to jerk. I see similar issues with the 2017-2019 models [XXX] ) which sound the same as to what's happening to the 2016 models. There are a ton of complaints on the web for 2016 Pilot which the NHTSA should take into consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582307April 11, 2024
ELECTRICAL SYSTEM
Vehicle dash flickers and does a partial starting then stops. The interior lights come on and stay on for hours. The alarm will activate randomly and not stop until you lock then unlock vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582106April 10, 2024
ENGINE
Meticulously maintained 2026 Honda Pilot with less than 90,000 miles experienced a catastrophic engine failure while driving on highway. Dealership diagnostic found code P0305 and commented, "the engine bearing failed resulting in a catastrophic failure. Cut open oil filter and found bearing material inside. Recommending a used or new engine." This same vehicle / year has a NHTSA Recall Number: 23V-751- 2016 & 2018-2019 Pilot Conn Rod Inspect Recall- there is a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize. The issue is my vehicles VIN# is NOT included in the recall, event though the failure code and bearing material found in oil filter indicates a high degree of similar root cause as the recall. There are other public forums and social media platforms with owners of 2016 Honda Pilots that are describing exactly same experience- well maintained, engine failure that are NOT included on recall. I've already had around $600 of towing and diagnostic tests. This needs to be further investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582263April 10, 2024
ELECTRICAL SYSTEM
The vehicle does not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581659April 8, 2024
ENGINE
Our Honda pilot has always had its routine maintenance and been kept in a garage. One day as we started it, the car made a weird noise and before we could get it back home the engine light was flashing red. We immediately shut it off and upon getting it towed to the dealership they took it apart to find the problem, didn’t really give us a conclusive answer and was told it now seized up completely and needs a new motor. I'm wondering if this is a common problem since I've had multiple Hondas in the past and ran them each for over 200,000 miles without anything close to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581698April 8, 2024
POWER TRAIN, ENGINE
Through diagnostic at Honda Dealership, the #5 bearing failed causing engine damage (crank shaft and connecting rod). This pilot year is included in the current Part 573 Safety Recall Report, however this particular VIN is not currently included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581707April 8, 2024
ENGINE
Brought my 2016 Honda Pilot (71k miles) to dealer due to loud knocking noise and dealer confirmed rod bearing failure on cylinder 6 caused the issue and ruined the connecting rod and also the crankshaft. Dealer said the VIN wasn't part of the recall however the car's production date is [XXX] which falls under the Production dates listed in here: [XXX] Have to pay for a replacement engine to be put in. Honda should absolutely cover this due to the defect and recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580744April 2, 2024
ENGINE
Rod bearing and crankshaft failure. Whole engine needs to be replaced. There is a recall on 2016 Honda Pilot engines but apparently this car with this VIN is not covered. Honda is lying. I only have 70000 miles and obviously, my engine developed the same exact problem as the recalled 2016 pilots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580526April 1, 2024
ELECTRICAL SYSTEM
The digital speedometer on the gauge cluster will sporadically stop working. Traveling at highway speeds with no idea of the vehicle speed presents a hazard for driver and passengers when approaching turns in the road and not knowing your speed. Valley Honda Naperville, IL checked the vehicle and could find no issue. A video of the issue was shared with Valley Honda. The speedometer flashes on and off without warning and sometimes remains off for extended periods of time. No warning lights or messages and the service center stated that no error codes were stored in the on board computer. Vehicle is available for inspection and a video documented the issue is also available upon request. The date listed below is just one of several dates when the problem occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579765March 27, 2024
ENGINE
Connecting rod bearing Failure. stalled in traffic. Waring lights included. emissions system problem VSA Problem Hill Start Assist Problem Trailer Stability Assist Problem Road Departure System Problem Emissions System Problem Power Steering System Problem All Wheel Drive (AWD) System Problem. also getting DTC Coded P0303_Cylinder 3 Misfire U0401-68_ECM Failure F-Can Time Out_ EAT_40F (NG) Loud Knocking coming from engine while running. removed the oil pan and rod bearing. Found Metal Shavings in the oil pan. located the loose connecting rod and removed the bearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579562March 26, 2024
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into LIMP Mode. The contact was able to get the vehicle to the side of the road. The vehicle was towed to the dealer for a diagnostic test, and it was discovered that the crank bearing lock had failed, and the engine needed to be replaced. The dealer was unable to repair the vehicle due to a staffing shortage. The vehicle was repaired by a local mechanic. The manufacturer was notified of the failure, however informed the contact the VIN was not included in a recall. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579601March 26, 2024
ENGINE
The Honda stop-start system in this vehicle has a flaw. On this day the engine shut down as normal at a light, but failed to start when the foot was removed from the brake. The engine sputtered and shut back off. This should be a problem if a restart could have been attempted but this failure was so severe that the car had to be put in park and shut off completely. Almost like a reboot of the computer. Once the car was shut off and then powered up again the car could be started and move under it's own power. Even thought I was quick to turn on hazard flashers, cars behind me became angry at the inconvenience, honking and swerving to get around me when the light was green. Honda needs to make a way to attempt to restart after an unsuccessful attempt by the auto start system. The engine has run fine since the event so no issues with the engine can be found. It had to be something minor that prevented the successful firing of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578622March 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle a knocking noise was present coming from the engine compartment. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil and determined that the engine rod bearings had failed causing severe damage to the engine. The vehicle was not repaired. The mechanic informed us of a manufacturer's recall related to the failure. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: [XXX] (Engine, Engine Cooling). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 95,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577878March 17, 2024
ENGINE
2016 Honda Pilot EX-L Connecting Rod Bearing Failure. I am the original owner of this vehicle, which has around 98,000 miles on it and now has a serious rod knock. My vin is not covered by the current recall, but I believe it should be. It is unacceptable that a manufacturer fault should not be addressed. Since my car is out of warranty I am on the hook for many thousands of dollars, not to mention the diminished value of a poorly built vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577761March 16, 2024
ENGINE
Connecting rod bearing failed and caused engine failure. Car began inoperable on the highway. Honda has issued recalls on this exact failure but has failed to recall my vehicle. Honda needs to be held liable to investigate my vehicle. This is a rare failure that is ONLY caused my manufacturer defects. This is the third inquiry I am sending and no one has done anything to demand that Honda issues recalls for ALL affected vehicle for the manufacturing defect. Please do your part so I don't have to hire an attorney. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577711March 15, 2024
ENGINE
Message is showing in instrumental panel KEYLESS START SYSTEM PROBLEM. I checked on line found Honda have found this problem with 2016 Honda Pilots. When I called Honda Woodbridge, VA dealer about it she (Customer Service agent) took my Vin and said no there is no recall. On line I found Honda Service Bulletin they do have recall. I am including Pic of vehicle and also Service Bulletin about it. Honda Dealers Should have this information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576474March 10, 2024
ELECTRICAL SYSTEM
After the most recent recall fix was applied, the keyless start system started acting up. It would start, but died after 1 second I have video of this happening. In this video, it fails twice and starts on the third attempt. 03/01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576404March 9, 2024
ENGINE
Car engine started knocking a few days ago and yesterday the engine light came on and the car started loosing power even stalling at one point driving. Looks like a connecting rod bearing on bank 2 can be heard clearly. I understand a service bulletin just came out yesterday for this same issue on my year vehicle but I don't see the vin on the list and it should be added to list having the same exact problem. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576303March 8, 2024
ENGINE
Sudden engine knocking noise. Mechanic said the rod bearing is going out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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