Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10129046July 18, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SINCE THE VEHICLE WAS NEW, THERE WAS A SLOSHING SOUND FROM THE GAS TANK WHEN THE CAR STARTS OR STOPS (AS IF I'M CARRYING AN AQUARIUM). HONDA SAID (7/15/05) IT'S THE TANK'S ALLOY COMPOSITION, AND IS A NORMAL CONDITION. SINCE SAFETY IS NOT AN ISSUE, HONDA WILL NOT REPLACE THE GAS TANK, AND I WILL JUST HAVE TO LIVE WITH THE ANNOYANCE. HONDA IS SORRY; MOST PILOTS DON'T BEHAVE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127717July 7, 2005
SUSPENSION:FRONT, WHEELS, SERVICE BRAKES, AIR:DISC:ROTOR
THIS VEHICLE FROM ORIGINAL PURCHASE HAS HAD A WHEEL VIBRATION THAT SEEMS TO BE INCORRECTABLE BY DEALER. I BELIEVE IT IS A DEFECT FROM THE MANUFACTURE HONDA. THE VEHICLE HAS ALSO NEEDED BRAKE ROTORS RESURFACED AT LESS THAN 20,000 MILES AND IS CURRENTLY WAITING FOR PARTS TO HAVE TWO TIE RODS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125973June 20, 2005
AIR BAGS
THE AIR BAGS FAILED TO WORK WHEN THE CAR IMPACTED A VEHICLE HEAD-ON. THE AIR BAG FAILED A 2ND TIME WHEN THE VEHICLE WAS IMPACTED IN THE REAR BUMPER. THE SPEED OF THE VEHICLE IN THE REAR WAS GOING APROXIMATELY 50MPH. THE CHILDREN IN THE REA SEATING HAD VERY SOAR NECKS FOR A WEEK. I BOUGHT THE CAR WITH THE UNDERSTANDING THE VEHICLE WAS A SAFE VEHICLE. I HAD FOUR CHILDREN IN THE VEHICLE. WHEN I TALKED TO THE HONDA MECHANIC, HE EXPLAINED TO ME THAT BECAUSE I WAS IN THE MIDDLE OF TWO CARS THE AIR BAG COMPUTER SYSTEM WAS CONFUSED ON WHERE TO SEND THE AIR... I THINK THAT IS WRONG! THERE SHOULD BE A SIGNAL THAT WHEN CONFUSED ON WHERE TO GO, SET ALL OF THE AIRBAGS OFF. BY NOT SENDING ANY OFF, IT INDANGERED MY FAMILY... PLEASE RECONSIDER THE FIVE STAR RATING YOU GIVE A FALSE IMPRESSION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118021April 17, 2005
AIR BAGS
AFTER NOTICING THE SEATBELT/AIRBAG WARNING LIGHT WAS ON, I ARRANGED TO HAVE IT CHECKED BY THE DEALER, KEN DIXON HONDA OF WALDORF, MD. I ALSO REQUESTED AN OIL CHANGE. WHEN I DROPED THE CAR OFF, THE GENTLEMAN ASKED IF I WAS THERE FOR AN OIL CHANGE. I SAID YES BUT I WAS REALLY THERE TO HAVE THE SEATBELT/AIRBAG SYSTEM CHECKED AND THE LIGHT RESET. HE ASKED IF I WANTED MY CAR WASHED; IT WAS FREE. HALF WAY HOME, (I LIVE ONE HOUR AWAY) I REALIZED THE WARNING LIGHT WAS STILL ON. THE NEXT DAY, FRIDAY, WE DROVE TO GEORGIA. ON OUR WAY HOME, WE ROLLED THREE TIMES IN OUR HONDA PILOT. NONE OF THE AIRBAGS OPENED. ALTHOUGH WE WALKED AWAY, WE SUFFERED HEAD AND NECK INJURIES, NONE OF WHICH WERE LIFE THREATENING. I WOULD LIKE TO KNOW IF THEY SHOULD HAVE DEPLOYED. COULD YOU PLEASE LET ME KNOW WHERE TO GO AND HOW I SHOULD RESPOND. THANK YOU.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10118888April 15, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE CONSUMER'S VEHICLE ACCELERATED AND MADE IT IMPOSSIBLE TO STOP. THE CONSUMER PULLED INTO A PARKING LOT STRUCK A CONCRETE BARRIER, AND KNOCKED A POLE DOWN. THE CONSUMER HAD TO TURN THE KEY OFF IN ORDER TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117818April 13, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE GOES INTO A ROLLING STOP AND SLIDES WHEN THE BRAKES ARE APPLIED. THIS COULD RESULT IN AN ACCIDENT. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110616February 16, 2005
SUSPENSION
WHEN EVER I HIT THE BRAKES ON MY 2004 HONDA PILOT EXL THERE IS A THUMPPING NOISE. I HAVE COMPLAINED TO THE DEALER ABOUT IT AND HE SAYS THAT IS NORMAL. I HAVE RESEARCHED ON THE WEB AND THERE ARE SEVERRAL PEOPLE COMPLAINING ABOUT THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107627January 20, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
I PURCHASED A 2004 HONDA PILOT ON OCTOBER 23, 2003 AND HAVE SINCE HAD THE BATTERY REPLACED TWICE ALONG WITH FOUR TOWING OCCURRENCES AND ON-GOING SAFETY CONCERN FOR MY FAMILY ESPECIALLY MY TWO TODDLERS EACH TIME I TURN THE IGNITION ON. I HAVE NOT BEEN UNSUCCESSFUL WITH A RESOLVE FROM THE MANUFACTURER. AFTER MY FOURTH ATTEMPT OF MAIL THE MANUFACTURER AND DEALER ONLY OFFER TO REIMBURSE MY $400 TOWING EXPENSES. THE DEALER I PURCHASED THE VEHICLE FROM TO DATE CANNOT GIVE ME AN ACCURATE DIAGNOSIS. ACADEMY HONDA CLAIMS MY ISSUES COULD RANGE FROM RE-PROGRAMMING KEYS, IGNITION, FUEL PUMPS ETC. I HAVE LOST DAYS FROM WORK, PRE-PAID CHILD CARE AND TUITION EXPENSES AND SUFFERS HORRIFYING EMOTIONAL STRESS FROM THESE INCIDENCES. TO DATED NOT ONE REPRESENTATIVE FROM THE HONDA DEALER HAS CALLED TO SEE HOW VEHICLE IS RUNNING. IT IS APPARENT THAT THIS VEHICLE HAS AN ON-GOING SAFETY ISSUES THAT REQUIRES IMMEDIATE DETAILED SCRUTINY. I WOULD LIKE TO HAVE THIS MATTER INVESTIGATED. THIS IS MY ONLY MODE OF TRANSPORTATION FOR WORK, ERRANDS AND FAMILY AFFAIRS. I FEAR THE DEATH OF MY 3 AND 4 YRS OLD TODDLERS, IN ADDITION TO MYSELF AND MY SPOUSE. AT THIS POINT ANY GIVEN MORNING, AFTERNOON OR EVENING I CAN BE STRANDED AT ANY VENUE. ANY EXPEDITED ATTENTION YOU CAN PLACE ON THIS MATTER WILL BE GREATLY APPRECIATED. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106251January 13, 2005
STRUCTURE:BODY:DOOR
RUST FOUND ON ALL DOORS OF A YEAR OLD HONDA PILOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104525December 26, 2004
POWER TRAIN:DRIVELINE
VIBRATION AT 70 MPH . REBALANCING TIRES DOESN'T RESOLVE ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101057December 8, 2004
AIR BAGS:SIDE/WINDOW
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION AT 35 MPH WHEN IT STRUCK THE VEHICLE IN FRONT. THE SEAT BELTS DID NOT LOCK UPON IMPACT.*AK THE CONSUMER STATED THAT THE AIRBAG DEPLOYED BUT DID NOT INFLATE. *TC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100901December 1, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL BUTTONS ON STEERING WHEEL ARE NOT LIGHTED AND ARE THE ONLY WAY TO ENGAGE THE CRUISE CONTROL. I WAS DRIVING AND TRYING TO FIND THE RIGHT BUTTON TO ENGAGE WHEN I RAN ONTO THE SHOULDER OF THE ROAD, LUCKLY THERE WAS NO WRECK. I THINK THIS IS A SAFETY HAZARD TRYING TO FIND THE RIGHT BUTTON IN THE DARK IS DISTRACTING FROM THE DRIVING PROCESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100478November 24, 2004
SEAT BELTS:REAR/OTHER, SEATS:MID/REAR ASSEMBLY
MY QUESTION IS " WHY WOULD A CAR MANUFACTURE INSTALL SEAT BEATS ANCHORS IN A OVER LAPPING FASHION?" I HAVE A 2004 HONDA PILOT AND I NOTICE THAT THE SEAT BELTS ANCHORS FOR THE THIRD ROW SEAT ( MIDDLE & DRIVER SEAT PASSENGER) OVER LAP EACH OTHER, BUT IN THE SECOND ROW SEATS THEY DON'T OVER LAP. I TOOK MY PILOT TO A HONDA SERVICE CENTER AND I WAS TOLD THAT IT WAS DONE TO CREATE MORE SPACE FOR THE THIRD ROW PASSENGERS AND IT WAS NOT A FLAW DESIGN. THIS APPEARS TO BE OUT OF THE NORMAL INSTALLATION FOR SEAT BELT ANCHORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097816November 23, 2004
TIRES:SIDEWALL
CONSUMER'S VEHICLE HAD TWO FLAT TIRES, BOTH HAD PUNCTURES ON THE SIDEWALLS. CONSUMER HAD THIS VEHICLE LESS THEN 2 MONTHS. SHE WAS NOT AWARE OF THE TIRES RUBBING AGAINST ANYTHING OR RUNNING OVER ANYTHING. CONSUMER READ ON LINE THAT THE TIRES ON VEHICLE WERE NOT MADE FOR A SUV, BUT FOR REGULAR PASSENGER VEHICLES. PLEASE INVESTIGATE. GOODYEAR, INTEGRITY, SIZE P235/70 R16.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095293October 6, 2004
CHILD SEAT:HARNESS/CROTCH BUCKLE, CHILD SEAT
COSCO MODEL # 22269CRK, DOM 02/11/2004. THE STRAP BETWEEN THE LEGS HOLD THE BUCKLE STRAP FROM UNRAVELING. CONSUMER CONTACTED THE MANUFACTURER FOR A REPLACEMENT PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094225September 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED A RECALL NOTICE(04V176000) FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS AVAILABLE!!!!!!!!!!!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089398September 21, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED THE CONSUMER HEARD A THUMP OR KNOCKING NOISE IN THE REAR OF THE VEHICLE. AS OF 9/10/04 THE VEHICLE HAS NOT BEEN REPAIRED. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092248September 15, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE CONSUMER PURCHASED A NEW VEHICLE WITH AN AFTERMARKET SUNROOF WHICH WAS INSTALLED BY AN AFTERMARKET SHOP. THE DEALERSHIP TOLD THE CONSUMER THAT THE SUN ROOF WAS A LEGITIMATE OPTION. HE HAD BEEN LIED TO AND NOW THE OWNER FEELS THIS THE VEHICLE IS UNSAFE BECAUSE IT LEAKS WHEN IT RAINS AND WHEN GOING THROUGH THE CAR WASH. THE DEALERSHIP WILL NOT TAKE THE VEHICLE OFF THE ROAD AND THE OWNER FEELS THAT HE IS NOT GETTING ANYWHERE EVEN AFTER TALKING TO THE MANUFACTURER. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081886September 13, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING OR WHEN APPLYING THE BRAKES, A THUMP NOISE WOULD BE PRESENT IN THE REAR. THE CONSUMER WAS INFORMED THAT THE NOISE WAS COMING FROM THE FUEL TANK. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089988August 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
RECALL 04V176000 CONCERNING AUTOMATIC TRANSMISSION. NO PARTS WERE AVAILABLE. JEFF WYLER HONDA 859-283-2727. DEALERSHIP HAD NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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