Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11614042September 11, 2024
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the back over prevent camera failed to function as needed. The contact stated that the images on the screen was distorted and not of the correct colors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613648September 9, 2024
ENGINE, ELECTRICAL SYSTEM
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613082September 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing significant engine hesitation while driving. There was no warning light illuminated. The local dealer and a second dealer, Honda Libertyville (1111 South Milwaukee Ave, Libertyville, IL 60048, (847-362-4300), were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612773September 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612141September 2, 2024
FUEL/PROPULSION SYSTEM
I am concerned about the 2019 Honda Pilot fuel pump recall. My vehicle is dispaying symptoms described in the recall letter. We called a national number inquiring about parts availability. We were told the dealership just needs to request the part. We've gone to 2 Honda dealerships that required $180 to diagnose the recall. The letter from Honda says the recall will be completed for free. There was no mention of the $180 fee to diagnose the recall. My vehicle hesitation has become worse in recent months and feels unsafe to drive. Honda is raking in money from recalls. I finally paid the $180....I will be surprised if they admit that my car issues have anything to do with the recall. This whole process seems unethical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611998September 1, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren’t speeding. Just driving down road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611546August 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611379August 28, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611180August 27, 2024
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera displayed different colors and the contact was unable to view the image behind the vehicle. The contact stated that the vehicle was not diagnosed or repaired. The dealer was contacted and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611240August 27, 2024
EXTERIOR LIGHTING
Headlight seal failure resulting in condensation buildup resulting in obstructing light while driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610866August 26, 2024
FUEL/PROPULSION SYSTEM
Recall notice received May 2024 for a faulty fuel pump. As of Aug 26, dealer continues to claim they can not get the parts necessary to fix. They tell me the failure risk is low and I should not worry about it. Those words ring hollow when you are telling me their is a risk of a crash and injury. Why is this acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610873August 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611047August 26, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot Elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [XXX] Please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609958August 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610092August 21, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
2019 Honda Pilot began throwing error messages every time the car is started around 8/1/24. Error messages include ACC (Adaptive Cruise Control Problem), LKAS (Lane Keeping Assist Problem), Collision Mitigation System Problem, Road Departure Mitigation System Problem and Auto High-Beam Problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609650August 20, 2024
VEHICLE SPEED CONTROL
The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 15 MPH, the vehicle independently accelerated with the RPM elevated beyond 5,000 RPM. The contact had taken his foot of the accelerator pedal; however, the unintended acceleration persisted, and the vehicle reached 40 MPH without the accelerator pedal being depressed. The contact stated no warning light was illuminated. The contact was able to stop the vehicle and had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608986August 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle hesitated while driving from a complete stop. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607449August 9, 2024
ELECTRICAL SYSTEM
My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607259August 8, 2024
FUEL SYSTEM, GASOLINE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607328August 8, 2024
ELECTRICAL SYSTEM, ENGINE
Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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