Honda Pilot Complaints (2004)

544 consumer complaints on file.

#11384391December 21, 2020
ELECTRICAL SYSTEM
MY CAR WAS RUNNING JUST FINE I'VE HAD NO ISSUES THE WHOLE ENTIRE TIME I HAVE OWNED IT TILL NOW AND I CANNOT PUT THE KEY IN THE IGNITION IT TAKES ME LIKE 10 MINUTES OR MORE TO PUT THE KEY IN AND IF I TAKE THE KEY OUT WHEN I GET TO MY DESTINATION IT TAKES ME 10 MINUTES OR MORE TO PUT THE KEY IN AGAIN JUST TO DRIVE SOMEWHERE ELSE OR BACK HOME. I'M PRETTY SURE THAT IT SHOULD BE ON A RECALL BUT I DON'T KNOW WHAT IT WOULD BE. AND IT DOESN'T MATTER WHICH WAY I PUT THE KEY IN IT WILL NOT GO IN AND I HAVE THREE KEYS AND EACH KEY DOES THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384257December 20, 2020
SUSPENSION
DRIVERS REAR STRUT METAL FATIGUE FAILURE AT KNUCKLE CAUSED SHOCK ABSORBER TO DROP AND SLICE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339939July 17, 2020
UNKNOWN OR OTHER
WENT TO GO TRADE MY CAR IN AND I WAS TOLD THAT THE CAR-FAX IS SHOWING A POTENTIAL ODOMETER ROLLBACK INDICATED, I HAVE MADE A FEW CALLS AND I AM NOT GETTING ANY HELP. I AM VERY CONCERNED AND WOULD LIKE SOME HELP WITH THIS PLEASE THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330863June 25, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN GETTING WORK DONE BY LICENSED MECHANIC, I WAS TOLD THAT THERE WAS A PROBLEM WITH THE REAR FRAME BEING SOO RUSTED THAT THE SHOCK ABSORBER WAS NOT ATTACHED BECAUSE THERE WAS NOTHING LEFT TO ATTACH IT TO. I WAS TOLD THEY COULDN'T FIX IT AND I SHOULD CONSIDER GETTING RID OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327235June 4, 2020
ELECTRICAL SYSTEM
IGNITION LOCK-CYLINDER/ASSEMBLY WAS DEFECTIVE AND A RECALL WAS ISSUED WHICH THE DEALER DID NOT HONOR. IGNITION KEY COULD NOT BE EXTRACTED. THE VEHICLE WAS PARK IN DRIVEWAY AND TURNED OFF TO OPEN GATE. THE KEY COULD NOT TURN NOR BE EXTRACTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324575May 14, 2020
AIR BAGS
PASSENGER SIDE AIRBAG DEPLOYED WHILE VEHICLE IN OPERATION. MY HUSBAND WAS DRIVING ON THE FREEWAY, 65 MPH, NO IMPACT, NOTHING HIT OUR CAR, NO REASON. I WAS SITTING IN PASSENGER SEAT. THE AIRBAG BLEW, SOME BURNING AND BRUISING TO MY ARM, EAR IS RINGING. NO REASON FOR THE AIRBAG TO DEPLOY! VERY DANGEROUS. CALLED HONDA, CAR [XXX]. WE'VE HAD OUR FRONT AIRBAGS RECALLED. DO THE SIDES HAVE PROBLEMS TOO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11307042February 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE CENTER MEDIAN. THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT BLACK SMOKE WAS EMERGING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING OIL PRESENT. THE VEHICLE WAS RE-STARTED BUT LACKED FORWARD MOMENTUM. THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED BY AN INDEPENDENT MECHANIC PREVIOUSLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302352January 27, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 45MPH THE VEHICLE MADE A GRINDING SOUND AND THE RPM'S FELL WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION THE CONTACT HAD ASSOCIATED RECALL NHTSA CAMPAIGN NUMBER: 04V176000(POWER TRAIN) WITH THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 203,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301869January 25, 2020
STRUCTURE:BODY, SUSPENSION
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289373December 16, 2019
STRUCTURE:BODY
WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287897December 9, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11286727December 3, 2019
SEATS
UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280268November 15, 2019
SEATS
WHEN ACCELERATING AWAY FROM A STOP LIGHT, I HEARD A "POP" SOUND AND MY DRIVER SEAT SUDDENLY HAD A "ROCKING" ISSUE. THE DRIVER SEAT NOW ROCKS BACKWARD WHEN ACCELERATING, AFTER RESEARCHING ONLINE AND DOING A VISUAL INSPECTION I FOUND THAT A METAL "L" SHAPED BRACKET THAT MOUNTS THE SEAT BOTTOM TO THE SEAT FRAME HAS SHEARED OFF AT THE RIVET POINTS. THIS CREATES A HAZARD WHEN DRIVING AND I FEAR IN A CRASH, THE SEAT COULD BECOME UNATTACHED FROM VEHICLE INTERIOR COMPLETELY PUTTING OCCUPANT AT INCREASED RISK OF INJURY OR DEATH FROM AIRBAG DEPLOYMENT OR EJECTION FROM VEHICLE! DURING AN ONLINE SEARCH, I FOUND SEVERAL OTHER REPORTS OF THE SAME ISSUE TO NHTSA...THOSE REPORT NUMBERS ARE 1058303; 10578612; 10567737; 10541789; 10505250; 10489089; 10488805; 10466947; 10455702. I CONTACTED HONDA AND WAS TOLD SINCE THE WARRANTY WAS EXPIRED, THERE WAS NOTHING THEY WOULD DO. THIS IS A SAFETY HAZARD!!! WHY DOES SOMEONE HAVE TO BE KILLED BEFORE THE ISSUE IS FIXED?!? WITH SO MANY REPORTS ALREADY BEING LOGGED STATING THIS SAME PROBLEM, I WOULD THINK SOMETHING WOULD BE DONE ABOUT IT. THIS IS JUST AS DANGEROUS AT THE AIRBAG ISSUE THAT RESULTED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278579November 6, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
IN MAY 2013 I RECEIVED A LETTER STATING THAT THE SUNROOF HAD A DEFECT. CLAIM #[XXX] WAS OPENED AND I WAS DIRECTED TO S & C IN HIAWATHA (319-393-2591) AND ON MAY 31, 2013, I TOOK MY VEHICLE IN FOR THE RECALL. THE SUNROOF STARTED TO LEAK WHEN IT RAINED SO I HAD IT CHECKED BY SAFELITE AUTO GLASS WHO INSPECTED THE DRAIN TUBES AND CONFIRMED THEY WERE NOT CLOGGED. I TRIED TO CONTACT S & C TO CORRECT THE ISSUE WITH THE WEBASTO SUNROOF AND THE BUSINESS WAS CLOSED. I CONTACTED WEBASTO TO SEE IF THEY COULD CONFIRM THAT THE SERVICE CENTER (S & C) HAD ACTUALLY REPLACED THE SUNROOF. WEBASTO DIRECTED ME TO THE NEXT NEAREST SERVICE CENTER, MID IOWA TRUCK & UPHOLSTERY, 1628 S. DUFF AVENUE, AMES, IA 50010 (515-232-4343) WHICH IS 2-HOURS AWAY AND WEBASTO COULD NOT GUARANTEE THAT THE SERVICE CALL WOULD BE COVERED UNDER THE WARRANTY. WHEN DRIVING THE VEHICLE YOU CAN HEAR AN INCREASE IN THE AIR COMING THROUGH THE SUNROOF. I FREQUENTLY TRANSPORT MY GRANDDAUGHTER AND I'M CONCERNED THAT THE GLASS MAY COME OUT OF ITS FRAME AS STATED IN THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270640October 24, 2019
SEATS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE ACCELERATING AND BRAKING, THE DRIVER'S SEAT UNINTENTIONALLY MOVED FORWARD AND BACKWARDS. SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354, (909) 799-7070) WAS CONTACTED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOUNTING BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269932October 21, 2019
POWER TRAIN
CAR WOULD NOT. MOVE IN ANY GEAR, LET SIT OVER NITE STARTED CAR AND MADE IT HOME WITH NO PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266786October 7, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SCHOMP HONDA (303-798-1500, LOCATED AT 1003 PLUM VALLEY LN, HIGHLANDS RANCH, CO 80129) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246136August 23, 2019
UNKNOWN OR OTHER
CONVERTOR SPITTING METAL WHICH LEAD TO MY TRANSMISSION GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245348August 20, 2019
POWER TRAIN
SEEMS TO SHUDDER .. LIGHT ACCELERATION SHUDDERS, LEAVES THEN COMES BACK AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229650July 5, 2019
POWER TRAIN
I WAS DRIVING WIT MY FAMILY IN THE CAR POOL LANE WHEN WITHOUT WARNING MY VEHICLE STARTED BRAKING HARD AND ACCELERATING, BACK AND FORTH, LUCKILY THERE WASN'T TOO MUCH TRAFFIC OR MOST LIKELY THIS SITUATION COULD HAVE CREATED A SERIOUS ACCIDENT . I GOT OFF THE FREEWAY AND NOTICE THE TRANSMISSION MUST BE STUCK IN 2ND OR 3RD GEAR. I DOUBT MY HONDA PILOT IS AN ANOMALY, SINCE THERE'RE LOT OF VIDEOS ONLINE ABOUT THIS VEHICLES TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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