Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11641529February 8, 2025
UNKNOWN OR OTHER
The Auto Idle Stop System sometimes stalls car instead of re-starting it. It is still in gear when it stalls and can roll on its on. You expect it to start up the way it should and for you to accelerate but it stalls and rolls on its on. You need to put it in park, shut it off and restart it. Not very safe if you were stopped in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640870February 5, 2025
FUEL/PROPULSION SYSTEM
Car started surging while driving in rush hour traffic was very scary and almost caused me to be rear ended at a high speed. It cost 3200.to repair and when I spoke to the dealer they said they were under recall for all models 2017-2024 and it has been an ongoing issue since 2014 I think they should pay to fix it not just let us eat it on the repair because the vehicle is older not that old and it’s a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640963February 5, 2025
ENGINE
Connecting rod bearing failure. Took the car to an independent mechanic to investigate a knocking sound in the engine and mechanic pinpointed which cylinder contained the issue and advised that the car was not safe to drive. He also stated that he has seen this issue in other Hondas and that the estimated necessary repair would be $8000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640186February 2, 2025
ENGINE, ELECTRICAL SYSTEM
The engine shuts off while driving and attempting to accelerate, happens frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639189January 28, 2025
ENGINE
the engine has Rod knocking sound engine failure can cause an accident Had dealership verify and recommended a new motor No warning lights or messages about anything wrong
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639195January 28, 2025
ELECTRICAL SYSTEM
REAR PASSENGER DOOR IS MARKING OPEN WHEN DOOR IS LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638757January 27, 2025
ENGINE
The engine failed and has to be replaced. Mechanic said rod bearing caused engine failure. Daughter was stranded on side of the road due to sudden failure. There was no warning and the vehicle only has 120,000 miles on it with all oil changes done as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638817January 27, 2025
ENGINE
I took my car to my mechanic because I heard a noise in the engine area. My mechanic told me that it was the rear engine bearings. I maintain my car regularly with Firestone Auto Care Center and I only 102,000 on my 2016 Honda Pilot. I feel that a engine with regular maintenance should fail like this. I see there is a recall for 2016 Honda Pilot but my VIN is part of this recall. It seems to me that my engine has the same problem as this other recall and my VIN should be covered. Also I feel this is safety issue because the engine could fail and the driver could lose control of vehicle causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638672January 26, 2025
ENGINE, UNKNOWN OR OTHER
Our 2016 Honda Pilot Elite sputtered as we tried to accelerate and then the engine died. It is available for inspection upon request. The engine stop unexpectedly while driving limiting control of the vehicle. The problem has been reproduced for an independent service center. The Honda service center, and two independent service centers are unable to determine the cause from the vehicle codes. There were no warning lamps, messages or symptoms prior to the engine dying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638677January 26, 2025
ENGINE, POWER TRAIN
Connecting rod to piston broken of damaged. Loud rattle on engine startup and acceleration. Not shifting well. Engine cutting off at stops and not restarting without shifting to park and restarting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638381January 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Honda Pilot. The contact stated that while driving at various speeds on several occasions, the vehicle started sputtering and lost motive power. On another occasion, while driving 65 MPH, the contact stated that the stability assist, power steering, Hill Start assist, fuel emission,s and a few other unknown warning lights illuminated. The vehicle then stalled. The vehicle was towed to the residence and then to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638009January 23, 2025
ENGINE, POWER TRAIN
To whom it may concern, My name is [XXX] . I hope this message finds you well. I am writing this message with a heavy heart, to advise of our story that is ending with a tragic experience. On [XXX] my wife, [XXX] , and I, walked in a Honda dealership. We drove away confident about our new vehicle, a 2016 Honda Pilot. It was highly recommended by the salesman. Since then, we have maintained the vehicles services. Sadly, on Saturday, [XXX], the vehicle malfunctioned and engine stalled on the highway. The steering wheel locked, the vehicle would not accelerate, and the brakes failed. I managed to pull over, but we were terrified and stranded for over forty minutes. The vehicle was towed home, and we contacted the dealership, who agreed to inspect it. It was taken to the service center in early December and has remained there since. The certified Honda mechanics' diagnostic report confirms issues consistent with online Honda recalls. As this is our only vehicle, this situation has created significant hardship for our family. Our dream of owning a Honda has unfortunately turned into a nightmare. Honda corporate has denied our request for any and all assistance. We would be most grateful for any assistance you can provide. CAMPAIGN DESCRIPTION:2016 & 2018-2019 Pilot Conn Rod Inspect Recall RECALL DATE:11/08/2023 SUMMARY: American Honda Motor Co., Inc. (Honda) is recalling certain 2016 and 2018-2019 model year Pilot vehicles. Due to a manufacturing defect of the engine crankshaft, the connecting rod bearing can prematurely wear and seize. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637243January 21, 2025
ENGINE
Engine knocking at 70,000 miles with loss of power. Knocking gets worst on attempted acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637483January 21, 2025
ENGINE
2016 Honda Pilot engine failed due to connector rod failure, consistent with limited VIN recall for same model and year. Vehicle was inspected by Capital Honda in Okemos, MI and engine failure diagnosis via connector rod failure Incident was sudden without prior indication of issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636736January 18, 2025
SERVICE BRAKES
While driving and starting to brake the whole dashboard lights up stating there is brake failure. And low brake fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636384January 16, 2025
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? "Keyless Start System" message has been haunting me for close to a year now. Yes, available for inspection and has been by a local Honda service center. How was your safety or the safety of others put at risk? I was left stranded when my vehicle would not start. Battery jumped and I was able to get on but the issue is not my battery, it is the start/stop electrical malfunction that so many others have cited experiencing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and I've scheduled an appt. with local service center (again). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, Keyless Start System problem which originated in 2023. The warnings fluctuated for a while intially but have been on since my car would not start as reported above. This incident took place a few weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635949January 14, 2025
ENGINE
We were just told that the engine rod bearing on our 2016 Honda Pilot is going out. I see that the 2018 and other years have had recalls on this issue. I have read on different forums that owners of the 2016 are also having this problem. Can the 2016 please be included in the recall? Thank you, [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635997January 14, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
We have always taken great care of our Pilot, regular oil changes, tire rotations, checking the fluid levels. Just before we went on vacation, our Pilot's check engine light came on and started blinking under normal driving conditions. When we hooked up the code reader, it was for a misfire in the second cylinder. Having changed the spark plugs about 30-40k before this incident, we tested the plugs and assumed it was the coil. We changed the coil. After returning from vacation, we drove the car minimally yet after about 40-50 miles, the code returned with knocking sound. We had the car towed to our residence...to find the same code. We inspected the plug and coil, no issues were present and the code was cleared. The next day, the code came back on and the engine was knocking very loud and had definite performance issues. I checked the Honda recall page and our car had no open recalls. I noticed that other Pilots with the V6 engine in our model year range were included an investigation by the NHTSA. Our mechanic drove our pilot for 30 feet and immediately called me to tell me that he would not suggest even spending money on diagnosing the problem....as he believes the engine is a total loss. It seems unfair that Honda would not address this issue as it seems a wide spread problem after a simple google search.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635481January 12, 2025
ENGINE
Wife was driving kids to school on the highway when the vehicle bucked repeatedly and started making a loud ticking noise. When checked using a scan tool, it showed that a backfire had occurred on cylinder 5. Vehicle only has 120,850 miles on it and has always been serviced as required at a Honda dealership. There were no previous warnings or indicator lamps to foreshadow the engine problems with the vehicle. Vehicle was taken to the Honda dealership and they stated that it needed a new engine. When asked as to why, they stated they just knew it did. After researching the problem online, the connecting rod bearing recall for 2016 Honda Pilots was found. The symptoms were exactly the same as what others had when having that same failure. Vehicle taken to another repair shop who came to the same conclusion that the vehicle needed a new engine. Honda of America was contacted about the issue and they stated that the vehicle was not covered under the recall as it is outside the stated manufacturing window even though the engine is having exactly the same connecting rod failure as is stated in the recall. Honda refused to provide any assistance or help in resolving the problem. The dealership wants over $10,000 to install a USED replacement engine. Honda is obviously misrepresenting the problem to limit their liability even though they are fully aware there is a bigger problem with these engines. Quite a few other people online in groups/boards are stating they have the same engine failure and Honda is refusing to take accountability for it. Fortunately, it did not fully throw a rod at highway speeds with my wife and children in the vehicle as a much more life threatening situation may have occurred. We have little confidence if they replace the engine with a used, lower mileage engine that this situation that this issue will not reoccur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635397January 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I was driving down the highway when I started to hear a knocking sound at certain RPM. No check engine light and I was unable to safely pull over. As I continued driving looking for a safe place to park the vehicle, within a few minutes the noise in the engine got worse and then suddenly the vehicle completely lost power and would only drive in limp mode. Luckily I was able to pull off to an offramp and get the vehicle into a gas station parking lot. I called for a tow truck and had the vehicle towed to the nearest dealership. At the dealership they inspected the vehicle and found that it was damaged similar to the Safety recall related to NHTSA Action Number: RQ24013 and advised me to have it towed Calgary Honda. I called the Honda Dealership and they informed me that it did not qualify for the recall at the time but the issue sounded familiar. I had them and the current dealership quote me the pricing and decided that I would proceed with the repair from Honda directly. It took awhile to get a replacement engine in and I had to wait several weeks but I was finally able to have it replaced at Calgary Honda in November of 2024. It cost me $10,000 to replace the engine as well as have the work done to repair the alignment after the power failure and replace the battery due to the vehicle sitting for weeks in the cold. I believe my vehicle is part of the same issues as: NHTSA Action Number: RQ24013 and wanted to submit my report to hopefully get reimbursed by Honda for the engine and all other costs associated with the Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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