Honda Pilot Complaints (2004)
544 consumer complaints on file.
- #10479494October 9, 2012POWER TRAIN, FUEL/PROPULSION SYSTEM, STEERING
THE SHIFT INTERLOCK ALLOWED THE KEY TO BE REMOVED WITHOUT THE PILOT BEING IN PARK. THIS CAUSED THE PILOT TO ROLL BACKWARDS IN A PARKING LOT. LUCKILY THE LOT WAS FAIRLY FLAT, SO IT DIDN'T ROLL FAR OR HIT ANYTHING (OR ANYBODY!). A HONDA DEALER CONFIRMED THE ISSUE, AND CONTACTED HONDA ABOUT IT. HONDA SAID THEY WOULDN'T FIX THE ISSUE DUE TO THE MILEAGE, AND THE FACT THAT I PURCHASED THE VEHICLE USED (FROM CARMAX). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478916October 7, 2012ELECTRICAL SYSTEM
KEY COULD BE REMOVED WITHOUT VEHICLE BEING IN PARK. NO DAMAGE OCCURRED, BUT CAR DID ROLL AT TIMES. VEHICLE WAS REPAIRED BY DEALER AT A COST OF $446.03, (10/05/11, 163538 MILES). DATES AND MILEAGE OF FIRST OCCURRENCE ARE APPROXIMATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478776October 5, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476994September 25, 2012AIR BAGS, SEAT BELTS
SRS LIGHT CAME ON. HONDA DEALER SAID OPDS UNIT NEED REPLACING. WAS REPLACED 5/6/09. DROVE ABOUT A MONTH AND SRS LIGHT COMES BACK ON. HONDA DEALER SAID UNIT MAY BE DEFECTIVE. UNIT REPLACED. DROVE ABOUT 2 WEEKS AND SRS LIGHT COMES BACK ON. HONDA DEALER STUMPED. THEY JUST KEEP RESETTING THE UNIT BUT SRS LIGHT JUST COMES BACK ON. IT STAYS ON ALL THE TIME NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474402September 9, 2012POWER TRAIN
COMPLETE TRANSMISSION FAILURE AT 60 MPH. NO WARNING, NO BLINKING LIGHTS, SOUNDS, SHUDDERING ETC. I WAS ABLE TO COAST OFF THE FREEWAY WITHOUT COLLISION! I HAD MY CAR TOWED TO THE DEALERSHIP AND WAS TOLD $5000-$5500 FOR A TRANSMISSION REPLACEMENT. MY VIN WAS NOT INCLUDED IN THE TRANSMISSION RECALL OF 2004. THIS IS DANGEROUS! I AM SO GRATEFUL THAT MY CHILDREN WERE NOT WITH ME AND THAT THERE WAS NO COLLISION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10474178September 7, 2012VEHICLE SPEED CONTROL
WHILE DRIVING ON THE GERMAN AUTOBAHN I ACCELERATED FROM 65 MPH TO PASS AT WHICH POINT THE ENGINE REVVED BEYOND ANTICIPATED RESPONSE FOR ACCELERATOR PRESSURE. I REMOVED MY FOOT FROM THE ACCELERATOR, BUT SPEED AND ENGINE RPM CONTINUED TO INCREASE. CRUISE CONTROL WAS NOT ENGAGED, BUT I RE-VERIFIED BY TOGGLING THE SWITCH TO OFF (UNLIGHTED), WHILE APPLYING BRAKES. BRAKES 'FOUGHT' AGAINST CONTINUED ACCELERATION FOR APPROXIMATELY 10 SECONDS BEFORE I RECOVERED AUTHORITY OVER BRAKES AND ACCELERATOR. ESTIMATED MAXIMUM SPEED FOR THE DURATION OF THE INCIDENT WAS 85-90 MPH. I DROVE THE REMAINDER OF THE TRIP (APPROX 100 MILES) WITHOUT FURTHER INCIDENT, AND WITHOUT ATTEMPTING TO USE CRUISE CONTROL. VEHICLE IS CURRENTLY AT A CERTIFIED HONDA MECHANIC'S SHOP FOR EVALUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473167August 31, 2012ELECTRICAL SYSTEM:IGNITION:SWITCH
STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473173August 31, 2012ENGINE
TOOK VEHICLE IN FOR 90,000 MILE SERVICE AT LOCAL HONDA DEALER AND RECEIVED CALL STATING THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED AS THEY WERE BROKEN/CRACKED. MOTOR MOUNTS (FRONT/SIDE) WERE REPAIRED AS IT CLEARLY REQUIRED REPAIR FOR SAFE OPERATION. COST TO REPAIR $475.00, NO LABOR WAS CHARGED FOR THE SIDE MOUNT AS IT WAS ALREADY ACCESSIBLE FOR THE TIMING BELT REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471300August 17, 2012SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS PARKED IN THE DRIVEWAY ON A COMPLETELY FLAT SURFACE. I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVEWAY. I TOUCHED THE ACCELERATOR PEDAL LIGHTLY TO GET THE CAR MOVING, THE CAR ACCELERATED WILDLY. I STOMPED ON THE BRAKE, WHICH WENT TO THE FLOOR. I HAD TIME TO LOOK DOWN AND SEE THAT MY FOOT WAS ON THE BRAKE PEDAL AND TO STOMP ON THE EMERGENCY BRAKE. THE CAR DID NOT SLOW DOWN AT ALL. THE VEHICLE CONTINUED ACCELERATING UNTIL IT SMASHED INTO A TREE GOING APPROXIMATELY 30 MPH (ESTIMATED). A COUPLE HOURS BEFORE THE WRECK A PREVIOUSLY UNSEEN BRAKE ERROR LIGHT CAME ON THE DASH. THE SHOP IT WAS TAKEN TO REFUSED TO LOOK INTO THE BRAKES, ACCELERATOR, MASTER CYLINDER OR THE TRANSMISSION. THEY STATED THERE WERE NO CODES TRIGGERED, THOUGH THEY COULD PROVIDE NO PROOF THAT THEY EVEN HAD THE NECESSARY EQUIPMENT TO READ THE CODES. STATE FARM INSURANCE REFUSES TO INVESTIGATE BECAUSE THE VEHICLE WAS A TOTAL LOSS. THIS FROM A STAND STILL ON A FLAT SURFACE. IT WAS HORRIFIC. I WOULD LIKE THE VEHICLE INSPECTED TO DETERMINE IF THERE WAS A MECHANICAL FAILURE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10469717August 8, 2012POWER TRAIN
MY 2004 HONDA PILOT HAS A SHUDDERING SOUND WHEN I GO ABOVE AROUND 35 MILES AN HOUR. IT IS VERY INTERMITTENT BUT CAN BE LOUD. MY LOCAL DEALER SAID THEY HAD TO GET A HONDA ENGINEER OUT TO LOOK AT IT AND IT IS VERIFIED TO BE THE TORQUE CONVERTER. THIS SEEMS TO BE A VERY COMMON ISSUE RESEARCHING IT HERE AND ON THE INTERNET. I AM FRUSTRATED THAT HONDA HAS NOT RECALLED THESE KNOWING THAT IT IS SUCH A WIDE SWEEPING ISSUE WITH PILOTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10468465July 31, 2012POWER TRAIN
I AM AN OWNER OF A 2004 HONDA PILOT WITH 123000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 30-50 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 98,000 MILES. AT SPEEDS OF 30-50MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. I RESEARCHED THE ISSUE ON THE INTERNET AND HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ON HONDA VEHICLE OWNER FORUMS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. EVEN THOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION/RESOLUTION PROGRAM TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADRESSED BY HONDA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466947July 22, 2012SEATS
FRONT SEAT CAME LOOSE FROM CAR ON DRIVERS LEFT SIDE OF SEAT. I CAN PARTIALLY LIFT IT OUT OF PLACE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465636July 14, 2012POWER TRAIN
WHILE DRIVING AT A STEADY SPEED OF 35-45 MPH THE CAR EXPERIENCES SHUDDERING FOR ABOUT 5 SECONDS AT IRREGULAR INTERVALS. IT SOUNDS AND FEELS LIKE IT IS COMING FROM THE FRONT OF THE VEHICLE, PERHAPS ON THE DRIVER SIDE AND AT FIRST I THOUGHT IT MAY BE BAD WHEEL BEARINGS. THOSE TURNED OUT TO BE FINE. I TOOK IT TO A REPAIR SHOP WHO SAID IT NEEDED THE REAR DIFFERENTIAL SERVICED. THAT DID NOT STOP THE SHUDDERING. SUBSEQUENT RESEARCH HAS SHOWN THAT THE HONDA PILOT / ACURA MDX WITH THE 3.5L V6 IN THE 2003 - 2008(?) RANGE EXPERIENCE THIS PROBLEM ON A LARGE SCALE, RESULTING FROM A FAULTY TORQUE CONVERTER. NHTSA ITEM NUMBER 10022468 ADDRESSES THIS PROBLEM SPECIFIC TO THE 2003-2004 ACURA MDX BUT MY EXPERIENCE AND THAT OF HUNDREDS OF HONDA PILOT / ACURA MDX OWNERS SHOWS THAT THE ISSUE IS MUCH BROADER IN SCOPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465430July 12, 2012POWER TRAIN, ENGINE
I'VE HAD VIBRATION/NOISE ISSUES AROUND 40 MPH WHILE IN TOP GEAR, I'VE NOTED ACCELERATING FORCES A DOWNSHIFT, OR I CAN MANUALLY SHIFT TO D3. EITHER ACTION GETS RID OF THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461860June 15, 2012POWER TRAIN
VEHICLE SHUDDERS WHEN TRANSMISSION IS SHIFTING AT SLOW SPEED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461875June 15, 2012POWER TRAIN
THERE IS A GROWL/GRIND/SHUDDER BETWEEN 30-40 MPH SPECIFICALLY AT 1,500 RPMS. THE NOISE APPEARS TO BE COMING FROM THE TRANSMISSION OR VERY CLOSE TO THE TRANSMISSION. THIS ISSUE IS VERY HARD TO DIAGNOSE, HOWEVER I ALREADY REPLACED THE TRANSMISSION ONCE AND THE ISSUE CAME BACK. COULD I HAVE PURCHASED TWO FAULTY HONDA TRANSMISSIONS? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461339June 12, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING 70 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WAS A PREVIOUS RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS REPAIRED UNDER THE RECALL PREVIOUSLY BU THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY WOULD FILE A COMPLAINT ON THE CONTACT'S BEHALF AND HAVE A REPRESENTATIVE GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,104.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459831May 28, 2012AIR BAGS, STRUCTURE:BODY
VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459144May 21, 2012POWER TRAIN
TORQUE CONVERTER STUTTERS AT 25-30MPH. VERY DISTURBING AND CAN RESULT IN TRANSMISSION DAMAGE WHILE DRIVING. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458704May 16, 2012ENGINE
VIBRATION IN STEERING WHEEL, CLUNKING SOUND FROM ENGINE COMPARTMENT, I TOOK THE CAR TO THE DEALER WHO FOUND THE FRONT ENGINE MOUNT WAS BROKE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0