Honda Odyssey Complaints (2020)

491 consumer complaints on file.

#11711294January 15, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I am submitting this complaint to report a serious safety defect involving my Honda Odyssey equipped with Honda Sensing technology. During normal operation and without any accident, impact, windshield damage, repair, or environmental event, all Honda Sensing safety systems suddenly and simultaneously stopped working. The disabled systems include Collision Mitigation Braking System, Adaptive Cruise Control, Lane Keeping Assist, Road Departure Mitigation, Forward Collision Warning, and related camera- and radar-based features. Multiple warning messages appeared, and the vehicle effectively lost all advanced driver-assistance and collision-avoidance capabilities at once. This occurred without warning and without any action on my part. This failure is extremely concerning because Honda Sensing features are marketed and relied upon as critical active safety systems intended to help prevent or mitigate crashes. A sudden, total loss of these systems materially reduces vehicle safety and places occupants and other road users at increased risk. A safety system that can fail entirely and unexpectedly—absent any triggering event—indicates a potential systemic defect, not routine maintenance or wear. I am concerned this issue may affect other Honda vehicles equipped with Honda Sensing and may be related to a common failure in cameras, radar units, software, or vehicle electronics. I respectfully request that NHTSA review and log this complaint, investigate this failure pattern, and determine whether a defect investigation, service bulletin, or recall is warranted in the interest of public safety. Vehicle details: Make: Honda Model: Odyssey Model Year: 2020 Mileage: 87000 VIN: [XXX] Thank you for your attention to this serious safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710684January 13, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. The dealer inspected the car and confirmed the issue was a bad camera. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710727January 13, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple warning lights, all for the safety system: ACC, automatic emergency braking, etc. I am told by the dealer that this is due to a faulty forward camera. Looking at the NHTSA site and other forums, this is a VERY common issue and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710321January 12, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
Upon start up my 2020 Honda Odyssey EX-L throws a slew of pop-up’s on the dash (collision mitigation problem, auto high beam problem, adaptive cruise control problem, lane keep assist problem, road departure mitigation problem). It's been doing this for months, but when it started, I had just gotten an oil change 2 weeks prior and knew my mechanic would've caught this if it was something major. Last week I took it back in for another oil change and asked them to check these errors. They checked the battery and it’s fine (under 2 years old), but they confirmed it's the adaptive cruise control camera. They said not many places work on those cameras and I'll have to have the dealer do the repair. Well upon searching, it seems pretty consistent that this repair is costing owners $1700 because the camera has to be recalibrated with the software after it's replaced. I'm also seeing this problem appears to be widespread for Honda owners. Honda needs to do something to make this right for their customers. A $1700 repair for a camera that randomly dies by no fault of the owner is insane, and considering how many driver assistance systems to improve safety are affected, Honda should be held accountable. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709459January 7, 2026
STRUCTURE
The contact owns a 2020 Honda Odyssey. The contact stated that the passenger’s and driver's side sliding doors were frequently not opening or closing as designed or intended. The contact had noticed the failure approximately 2 years prior; however, the failure was intermittent but had since gradually become more frequent. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that the pinch sensor needed to be replaced. The vehicle was not repaired. The contact was no longer using the sliding doors out of concerns that the doors would remain open. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709127January 6, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Upon starting the vehicle, it failed to engage in reverse. Although the backup camera activated, the vehicle remained stationary. After multiple ignition cycles, the vehicle eventually engaged in reverse and then moved forward in Drive. However, shortly after, the vehicle experienced a sudden loss of power and entered "limp mode," restricting speed to approximately 15–20 mph regardless of throttle input. The engine revved excessively high without corresponding acceleration, and a severe burning/heat smell emanated from the transmission/engine compartment. This failure occurred without any prior warning; notably, no dashboard warning lights or "Check Engine" indicators illuminated to alert the driver of a mechanical or electronic fault. The sudden, un-signaled drop in speed on a public roadway created a significant safety hazard for following traffic and risked a rear-end collision. The vehicle was towed to a certified Honda dealership where the Transmission Control Module (TCM) was diagnosed as failed. The TCM is currently being replaced under the Honda Certified Pre-Owned (CPO) warranty. We do not know what else requires replacement and repairs. The dealership will not cover the replacement of the transmission fluid, or engine fluid, despite the fluid being subjected to extreme heat and potential damage during the failure and subsequent limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708966January 5, 2026
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Car would randomly die while I was driving, causing my children and I to be in severe danger in the middle of a busy road multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707982December 31, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
This is now the second time that we are having a rear hatch failure. with about 37,000 miles on this van, the control module shorted out due to water getting into it due to a bad seam (according to other Odyssey owners who are suing Honda for this). We could not get the hatch to open or close, so I paid the dealer to fix it. Honda did give us a check after the fact to cover some of the bill. Now, with less than 51,000 miles, it has happened again. The hatch will not open or close. In the event of an emergency, this is a major safety issue, to be potentially stuck inside the cabin. The hatch started going up and down randomly, and we could not control it. Now, it won't go up or down. This van is is a mess. Not only does it have this issues, but the rear back up camera still does not work, even though it was recalled...they would not honor their recall, and the brakes occasionally come on without cause, when going around a corner and there is oncoming traffic. It thinks that we are headed for a collision, and it's another safety problem here in the northeast. Honda needs to own up to their quality problems relative to these three safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707630December 29, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
FEDERAL SAFETY RECALL 23V-431 FAILED AFTER FOUR REPAIR ATTEMPTS - MULTIPLE SAFETY SYSTEMS NOW NON-FUNCTIONAL My Honda was subject to Federal Safety Recall 23V-431 (MOST Communication Cable causing backup camera failure). After FOUR repair attempts, the original defect persists AND multiple additional safety-critical systems are now failing. REPAIR HISTORY: August 7, 2023 (30,749 miles) - Honda San Carlos performed recall repair 23V-431. Dealer claimed issue resolved. October 5, 2024 - Original backup camera/infotainment failure returned. I documented with photo evidence but problem was intermittent. September 29, 2025 (48,038 miles) - Returned to Honda San Carlos. Same backup camera failure. Dealer attempted repair. November 18, 2025 (48,928 miles) - Returned to Honda San Carlos. Problem persists. Dealer claimed repair complete. December 20, 2025 - Returned to Honda San Carlos. Original problem PLUS multiple NEW safety system failures now appearing: Backup camera (original recall issue) - STILL FAILING Adaptive Cruise Control - ERROR Collision Mitigation System - ERROR Lane Keep Assist System - ERROR Auto High Beam System - ERROR Front camera - ERROR DEALER RESPONSE: Honda San Carlos now claims new failures are "unrelated" to recall 23V-431 and proposes $2,900 for front camera replacement. I declined as all failing systems communicate via the MOST network that was subject to the original recall. SAFETY CONCERN: I now have a vehicle with MULTIPLE non-functional federally-mandated and safety-critical systems due to what appears to be the same MOST communication defect that recall 23V-431 was supposed to fix. The recall remedy has demonstrably failed and the problem is worsening. Honda's recall remedy is inadequate and has resulted in cascading safety system failures. Vehicle is unsafe to operate with non-functional collision mitigation, lane keep assist, and camera systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707326December 28, 2025
AIR BAGS
The airbag deployed unexpectedly while driving without a collision. The vehicle became unsafe to operate, and I sustained an injury. This happened last night so nothing has been inspected yet.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11707335December 28, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
The auto slide door latch will not disengage. The rear passenger door cannot be opened electronically OR manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706710December 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multi-Purpose camera has failed according to Honda dealership. No safety features work in the car. You pay for the car to have these features and then they fail after only 3 years? Have been dealing with this issue for almost 2 years now. Honda wants $1,800 for the new camera. This is a safety issue that Honda should be responsible for fixing. No adaptive cruise control, no lane keeping assist, no auto headlights, no collision mitigation, no blind spot alarms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705872December 18, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
2020 Honda Odyssey EX LKAS, Collision Avoidance, Auto High Beam etc. warning lights to cycle continuously. Had my Honda mechanic check problem and Camera Monocular, forward facing camera causing issues and requires replacement. This is only a 5 year old vehicle with 60,000 miles on it! Honda and many used auto parts want upwards of $850 for camera and then as much as $1500 to replace. This is a serious safety issue. None of this vehicles Safety assist items work without this camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705171December 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
In December, out of the blue suddenly had rotating list of warning on dash panel (Lane Keeping Assist problem, Collision mitigation system, departure mitigation system problem, auto high-beam problem, Adaptive cruise control problem) plus Brake Warning system light is on constantly and brake hold not working. At first this was intermittent but now on constantly when starting and driving car. Only 55k miles on my Odyssey. Dealer said he had 3 of these in the last three months. Said it was Multi Purpose front camera failure. Cost over $1500. Since huge safety issue putting not only my family but other cars/people at risk, we are paying to repair, however we just found hundreds of people complaining about this same issue. This should be a Honda Recall. We did nothing wrong to cause this safety issue and this part should NOT fail in 5 years. I don't have the final invoice yet but I can upload later if required
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704665December 12, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The tailgate control module has been water damaged and needed to be replaced twice. My local Honda dealership was unable to correct the issue and stated that it is due to a water leak in the frame of the vehicle/tailgate. The dealership has identified the tailgate control module as the cause of the electrical issues causing the battery to die, and advanced safety features to malfunction. Warning lights came on for break system problem, lane departure mitigation system problem, and many other systems all caused by the tailgate control module being water damaged from a leak in the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704335December 10, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The front camera that regulates the adaptive cruise control failed. Now it does not allow for any of the safety features to work. I’ve gone on multiple Honda forums and a lot of people have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703928December 9, 2025
UNKNOWN OR OTHER
Summary of the Problem: The power tailgate motor on my 2020 Honda Odyssey has failed multiple times, causing the liftgate to stop midway, refuse to open, or abruptly close on its own. This failure creates a safety risk because the tailgate can unexpectedly drop or close on adults or children standing underneath it. Detailed Description: The tailgate motor on my 2020 Honda Odyssey has stopped working correctly on three different occasions. I have taken the vehicle to the Honda dealership repeatedly and have paid hundreds of dollars for repairs, yet the problem keeps returning. The tailgate will randomly stop while opening, won't fully lift, or will close unexpectedly and forcefully. This is especially dangerous when loading children or cargo, as the tailgate can fall without warning. After researching online, I found many other 2020 Odyssey owners reporting the same tailgate motor failure, indicating that this is a widespread issue rather than normal wear. The repeated failure suggests a potential design or safety defect. I am requesting that NHTSA investigate this recurring malfunction as a potential safety issue and determine whether a recall or corrective action is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703269December 5, 2025
ELECTRICAL SYSTEM
Dash has warning light showing "Power Tailgate Problem", and power tailgate will not function. The next day there was heavy rain, and the dash had a flickering warning showing the tailgate was open. This also caused the interior lights to flicker on and off as the tailgate open warning was flickering on and off. I returned the van to my home for fear that the tailgate would open automatically while driving down the road. I had the tailgate control module replaced on February 27, 2025 for this same issue, which was due to a tailgate seal leaking water onto the tailgate control module that shorted the module. This is now the second time within less than one year this same module has shorted out. This is a known issue with a class action lawsuit already filed against Honda that should result in a recall. The potential danger of the tailgate opening while driving makes this minivan not usable to transport my kids for fear of their safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702854December 3, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
After researching I find it to be a sensor in the windshield is a common problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701931November 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The forward facing camera failed on my 2020 Odyssey with only 90,000 miles. Because of this failure, I am loosing all my forward facing safety features. This seems to be a common issue across many Honda vehicles and most users report being told the issue is being caused by overheating. Since users are being told this is a cause and effect issue, the manufacturer should address this at their expense. I first noticed this issue in mid September 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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