Honda Odyssey Complaints (2015)

207 consumer complaints on file.

#11030160September 27, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. WHILE DRIVING 40 MPH, A DEER APPEARED IN THE ROADWAY. TO AVOID HITTING THE DEER, THE CONTACT SWERVED TO THE RIGHT, DROVE OFF THE ROADWAY, AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11022879September 12, 2017
SERVICE BRAKES, STEERING
STEERING VIBRATES WHEN BRAKING AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015383August 15, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING AT 50 MPH, A DEER ENTERED THE ROAD AND THE CONTACT SUDDENLY APPLIED THE BRAKE PEDAL TO AVOID HITTING THE DEER. THE PASSENGER SIDE SEAT BELT FAILED TO RETRACT AND THE CONTACT'S FACE STRUCK THE DASHBOARD. THE CONTACT SUSTAINED INJURIES TO THE FACE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER (RIVERSIDE HONDA IN MARQUETTE, 2025 US-41, MARQUETTE, MI, 49855) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WOULD HAVE TO BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11014822August 12, 2017
POWER TRAIN
A FEW MONTHS AFTER OUR PURCHASE THE ODYSSEY SEEMED TO JERK AFTER SLOWING DOWN AND THEN TAKING OFF (CITY STOP AND GO TRAFFIC). WE MENTIONED THIS AT OUR SERVICE AND THE DEALERSHIP SAID IT WAS NORMAL WITH THE ECO. LAST WEEK MY FAMILY HEADING OUT ON VACATION. ABOUT 6 HOURS, HIGHWAY DRIVING, INTO OUR DRIVE WE CAME UPON HEAVY TRAFFIC. WE HAD SEVERAL MILES OF STOP AND GO. MY WIFE WAS DRIVING AND THEN ALL OF A SUDDEN, THE TRANSMISSION SEEMED TO SLAM INTO GEAR AND THEN THE VAN WOULD JERK THEN MOVE. THIS CONTINUED FROM A COMPLETE STOP TO A SLOW ROLL WHEN SHE ACCELERATED FOR APPROXIMATELY 5 TO 7 EVENTS THROUGH OUT THE CONGESTED AREA ABOUT 40 MIN. WE FINALLY CLEARED TRAFFIC AND STOPPED FOR REST AND FUEL AND CONTINUED ON. THE SYMPTOM DID NOT RETURN FOR THE REMAINDER OF OUR TRIP HOWEVER, WE DID NOT HAVE THE SAME TYPE OF HEAVY STOP AND GO TRAFFIC AS WE DID WHEN WE STARTED. I BEGAN TO RESEARCHED THIS AND FOUND OUT THAT THIS IS A PROBLEM THAT HASN'T BE SOLVED. IT IS DIFFICULT TO REPRODUCE AND SEEMS TO RESET TO NORMAL WHEN THE VAN IS TURNED OFF. I AM HEADING TO THE DEALER TO GET OUR VAN LOOKED AT AND DOCUMENT IN THEIR SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011276July 28, 2017
ELECTRICAL SYSTEM, BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE VIEW MIRROR CAMERA FAILED TO DISPLAY IMAGES ON THE INTERIOR MONITOR WHEN THE PASSENGER SIDE TURN SIGNAL WAS ACTIVATED. ALSO, THE REARVIEW CAMERA GRID FAILED TO DISPLAY ON THE MONITOR WHEN IN REVERSE. THE VEHICLE WAS TAKEN TO MCCONNELL HONDA (2840 EASTERN BLVD, MONTGOMERY, AL 36116 (334) 271-2500) FOUR TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT WHEN THE EXTERIOR TEMPERATURE WAS HOT, THE CAMERAS WOULD FAIL TO OPERATE CORRECTLY. A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006650July 20, 2017
EXTERIOR LIGHTING
THE ODOMETER DIAL IS VERY DIFFICULT TO SEE IN BRIGHT CONDITIONS. THIS YEAR THEY WENT TO WHITE LETTERS ON GRAY BACKGROUND. AT 70 MILES AN HOUR, STARING AT THE ODOMETER TO CHECK ONE'S SPEED IS SIMILAR TO READING TEXT ON A PHONE. I HAD CONTACTED HONDA A NUMBER OF TIMES TO ASK WHY WE CANNOT ADJUST THE LIGHTING SO THE NUMBERS WHEN LIT CAN BE VIEWED MORE EASILY. THERE IS A LIGHT DETECTOR BUILT IN THAT DOES NOT ALLOW THE DASH LIGHTS TO FUNCTION DURING DAYLIGHT. I HAVE HAD SEVERAL DANGEROUS EVENTS OCCUR DUE TO DRIFTING OF THE VEHICLE WHILE TAKING MY EYES OFF THE ROAD TO TRY AND READ THE DIAL. WHY CAN'T THEY FIX IT TO ALLOW USE OF DASH LIGHTING DURING DAYLIGHT? IT COULD BE AS SIMPLE AS ALLOWING THE DISABLING OF THE DAY/NIGHT DETECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005153July 13, 2017
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD THE SUNROOF EXPLODED INTO PIECES. FORTUNATELY, OUR VISOR WAS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003698July 7, 2017
ENGINE
LESS THAN 2 YEAR OLD HONDA ODYSSEY IN PERFECT CONDITION. FOR NO REASON CHARCOAL CANISTER SENSOR FAILED AND CAUSE THE CHECK ENGINE LIGHT ON. AT THE SAME TIME TAIL LIGHT BULB IS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001946June 28, 2017
UNKNOWN OR OTHER
PUSH START WOULD NOT START THE ENGINE, NOR TURN ON THE ELECTRICAL SYSTEM. AFTER JUGGLING THE WHEEL, AND THE SHIFT LEVER & BRAKE PEDAL THE CAR STARTS. THIS HAS HAPPENED MANY TIMES, ALTHOUGH THE DEALER STATES THE COMPUTER HAS NO IN THE DTCS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995402June 15, 2017
SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994587June 13, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS TRAVELING DOWN AN INTERSTATE AT 70MPH, WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. THERE WAS NOTHING ABOVE ME, EXCEPT FOR THE SKY, AND NO VEHICLES IN FRONT OR BEHIND ME. IT WAS APPROXIMATELY 75 DEGREES ON A CLEAR SUMMER DAY. SOUNDED LIKE AN EXPLOSION WHEN IT OCCURRED. TOOK THE VEHICLE INTO THE DEALER, AND THEY CONTACTED THE REP FOR WARRANTY CLAIMS, AND DENIED MY CLAIM, STATING THAT IT WAS CAUSED BY IMPACT. HAD THE REP CALL ME AND HE WAS ABSOLUTELY UNWILLING TO WORK WITH ME AT ALL. STUDIES HAVE SHOWN THAT IT IS "PRACTICALLY IMPOSSIBLE TO GET AN IMPACT BREAK ON THE TOP OF A CAR". ADDITIONALLY, A ME PROFESSOR AT UC BERKELEY CALCULATED THAT A ROCK LOFTED INTO THE AIR BY A VEHICLE TIRE WOULD REACH A HEIGHT OF 10-15 FEET AND WOULD HAVE TO COME DOWN AT 70-80 MPH TO BREAK THE SUNROOF. "THERE IS NOT A CHANCE IN THE WORLD THAT AN UNINTENTIONAL ROCK THAT IS LOFTED BY A VEHICLE WOULD EVER BREAK A SUNROOF PANEL. THE MAXIMUM VELOCITY OF A ROCK COMING DOWN WOULD BE 25 MPH, WELL SHORT OF THE 70 MPH". JUST LIKE THE OTHER COMPLAINTS ON HERE ABOUT THIS ISSUE, THE GLASS WAS BOWED OUT ON THE SUNROOF, LIKE AN EXPLOSION, AND THERE WAS NO DAMAGE TO THE SUNROOF SLIDING VISOR THAT YOU WOULD EXPECT TO SEE IF SOMETHING REALLY DID IMPACT THE SUNROOF CAUSING IT TO BREAK. HONDA HAS BEEN ABSOLUTELY UNWILLING TO ADMIT THAT THIS IS AN ISSUE, AND THEY CLAIM THEY'VE NEVER HEARD ABOUT THIS HAPPENING BEFORE. A SIMPLE INTERNET SEARCH FINDS NUMEROUS ISSUES OF SUNROOFS EXPLODING ON NEWER MODEL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992884June 2, 2017
SERVICE BRAKES
CAR HAS LOW MILEAGE OF 12,800 MILES AND THERE IS VIBRATION WHEN BRAKING. THIS IS NOT NORMAL AND I HAD THIS ISSUE ON MY LAST ODYSSEY. THERE ARE HUNDREDS IF NOT MORE COMPLAINTS OF VIBRATIONS WHEN BRAKING AT HIGHER SPEEDS. HONDA RECALLED CARS IN THE PAST FOR THIS. IT SEEMS THE DEALERS CANNOT EVEN FIGURE IT OUT BUT SAY TO REPLACE THE ROTORS WHICH MAKES NO SENSE GIVEN HOW LOW MILEAGE THE CAR HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992052May 29, 2017
WHEELS
THIS VEHICLE HAS ABOUT 17000 MILES, LESS THAN 2 YEARS OLD. A FRONT WHEEL STUD WAS BROKEN DUE TO HEAVY RUST. THREADS WERE STRIPED AND WHEEL NUT IS LOST DUE TO THAT. THIS VEHICLE WAS KEPT IN TEXAS MOST OF TIME. REGULAR MAINTAINED. NO SALT CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991419May 24, 2017
FUEL/PROPULSION SYSTEM
ON FRIDAY, MAY 19, 2017 WE BROUGHT OUR VAN INTO MAITA HONDA FOR AN OIL CHANGE, A RECALL NOTICE, AND FOR THE BLEMISHES ON THE VAN TO BE REMOVED. ON MONDAY, MAY 22, 2017 WE NOTICED THAT THE VAN WAS LEAKING GAS; WE COULD SMELL THE GAS AND SEE THE PUDDLE IT LEFT. ON TUESDAY MORNING, MAY 23, 2017 WE BROUGHT THE VAN IN TO THE DEALERSHIP TO ADDRESS THE ISSUE. THE DEALERSHIP STATED THAT THERE IS A CRACK IN THE GAS TANK AND THAT IT HAD BEEN BANGED UP PRETTY GOOD, PROBABLY WITH SOMETHING ON THE ROAD. THEY INDICATED THAT THE DAMAGE WAS NOT CAUSED BY THEIR CAR LIFTS. THEY SAID THAT IT IS NOT COVERED UNDER WARRANTY AND IT WOULD COST APPROXIMATELY $1,400; THAT WE WOULD NEED TO SUBMIT A CLAIM TO OUR INSURANCE COMPANY. THEY SAID THEY WOULD TAKE PICTURES AND WRITE AN ESTIMATE AND PROVIDE US WITH THEM. I BELIEVE THAT THIS DAMAGE OCCURRED WHILE MAITA HONDA HAD OUR VAN FOR SERVICE ON MAY 19, 2017. THEREFORE, I EXPECT MAITA HONDA TO REPLACE THE GAS TANK WITH A NEW ONE AT THEIR EXPENSE. THE DEALERSHIP CLAIMS THAT THIS DAMAGE WAS THE RESULT OF A ROAD HAZARD; ACCORDING TO THEM, SOMETHING MUST HAVE HIT OUR PLASTIC GAS TANK. THIS DAMAGE OCCURRED WHILE IN THE DEALERSHIPS POSSESSION. AT THIS TIME, I DO NOT HAVE ADDITIONAL DOCUMENTS TO PROVIDE AS THE VAN IS STILL AT THE SHOP/DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971713April 10, 2017
SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER INDICATED THAT THE PARTS HAD BEEN ON A NATIONAL BACK ORDER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965869March 14, 2017
SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE CONTACT SLAMMED ON THE BRAKES AND THE SECOND ROW SEAT ON THE DRIVER'S SIDE DETACHED AND HIT THE BACK OF THE FRONT DRIVER'S SEAT. THE CHILD OCCUPYING THE SEAT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS); HOWEVER, THE RECALL WAS NOT REMEDIED DUE TO LACK OF COMMUNICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10958250March 2, 2017
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY SHATTERED WITH NO SIGNS OF ANY EXTERNAL IMPACT. THE CAR WAS PARKED AT THE TIME. CHECKED FOR DEBRIS AND NOTHING FOUND. IN FACT, IT LOOKS AS IF THE FORCE CAME FROM WITHIN THE VEHICLE AS THE HOLE EXTRUDED FROM THE CAR ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956452February 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE FRONT DRIVER SIDE CURTAIN AND DRIVER SEAT AIR BAGS ERRONEOUSLY DEPLOYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954346February 13, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY TO 5 MPH. THE CONTACT REAR ENDED THE PRECEDING VEHICLE WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10950174February 7, 2017
WHEELS
DRIVING ON I64 NEAR LOUISVILLE, KY AT APPROXIMATELY 70 MPH WHEN REAR TIRE ON DRIVER SIDE BLEW OUT. THE TIRES HAD 23,000 MILES ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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