Honda Odyssey Complaints (2022)

142 consumer complaints on file.

#11515628April 5, 2023
VISIBILITY
The contact owns a 2022 Honda Odyssey. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514138March 28, 2023
VISIBILITY/WIPER
The drivers side door mirror glass initially vibrated so it was impossible to see behind the vehicle. The glass fell out several times. After being repaired under warranty, the replacement glass that they put in now falls out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512109March 16, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was heading east at about 60mph on the highway near sundown with the setting sun in my rearview mirror. There were no other cars close to me. I suddenly lost power very abruptly, going from 60mph to about 35mph in seconds. I always thought this had something to do with the setting sun angle making a reflection on the highway that the car interpreted as an obstruction, but I still don't know what happened. Something similar happened one other time, but at much slower city streets at about 35mph. It was raining, and again I think a reflection on the street tricked the anti-collision system. It's only happened two times in a year, but both times it was surprising and could have been dangerous if there were cars behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506912February 13, 2023
ELECTRICAL SYSTEM
The vehicle has lost its power during the drive. As I was pulling the vehicle out of the driveway, the vehicle was completely shut off and immediately turned on. A few month later, similar thing happen. This time I tried cold start and it never cranked just on for a second and then lost the power compeletly. It happened one more time and I took it to the dealership. They said there is no issue with the battery, the assume the batter power is not enough for the vehicle. Even it has a geniue battery that was never replaced from the very first purchase it is not supporting the vehicle. It has not happen to me, but I lost the power in the middle of an highway it is a disaster. On the way out of the dealership, ridiculously it did not start again, and they jump started the car. Attached is the service invoice and a photo of jump start at the lot. It was Honda Curry, 5525 Peachtree Blvd #100, Chamblee, GA 30366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501995January 16, 2023
UNKNOWN OR OTHER
The glass of the sunroof spontaneously shattered while driving down the highway. It made an explosion sound and dropped shards of glass all over myself and my child. I am in the process of finding replacement glass for the vehicle. It is less than a year old, and the dealer does not have replacement parts nor does it know when they can get one. There were no warnings before this happened. The vehicle has never had any damage and is stored in an interior garage. The damage happened at 55 degrees on a dry overcast day in Nashville, TN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11500427January 6, 2023
ELECTRICAL SYSTEM
We purchased a 2022 Honda Odyssey EXL and shortly after purchasing it the driver's rear door sliding door stopped unlocking and it won't lock if it's unlocked. This prevents the ability to lock the door using the remote locking feature it also prevents fueling the vehicle if the lock is unlocked because the fuel door will not open if the door is unlocked. We took the vehicle in August 26th 2022 to Honda dealership and the dealership tested the lock switch and it still didn't work so they said that it could be the BCM and that has been on back order since August it is currently January 6th 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497872December 17, 2022
SEAT BELTS, SEATS
While breaking, rear driver’s side passenger seat disengaged. Our 8 year old son was in seat with seat belt on. Upon breaking the seat propelled him forward. His face hit drivers seat and he was lacerated and concussed. Not only did the seat locking mechanism fail, but seat belt lock did not engage or prevent him from being flung. Brought vehicle to dealership same day as incident. They claim to have attempted to recreate incident, but used an adult male (instead of a 50lb “dummy”). Because they couldn’t recreate the unlocking of seat or explain failure of seatbelt to restrain, was told nothing is wrong and they attempted to “close the case” with nothing fixed, replaced or explained.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11494998November 26, 2022
SERVICE BRAKES
Warped rotors causing violent shaking of the steering wheel in fast braking. Had dealership turn rotors and fixed the problem for a couple days but the rotors started acting up again after a couple days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493591November 15, 2022
AIR BAGS
The contact owns a 2022 Honda Odyssey that was modified by the BraunAbility company. The contact stated that after the vehicle was modified with a new floor, suspension, seats, and wiring for a ramp, the airbag warning light illuminated. The contact stated the vehicle was taken to an independent mechanic for BraunAbility where the failure was diagnosed as an airbag and seat belt sensor failure. The contact stated that he was informed that the BraunAbility company was unable to fix the failure. The manufacturer BraunAbility was contacted but offered no assistance. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492778November 8, 2022
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2022 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled. The contact stated upon depressing the brake pedal, the brake pedal was stiff and would not go down. The contact was unable to pull to the side of the road and allowed the vehicle to roll until it came to a complete stop. The contact and his son exit the vehicle. The contact stated that while they were standing on the sidewalk, his son noticed that the message "Push the Start Button and Hold for Two Seconds" was displayed on the instrument panel. The contact's son pressed the START button as instructed and was able to restart the vehicle. The contact was able to drive at 20 MPH to the nearby dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492774November 8, 2022
UNKNOWN OR OTHER
My power sunroof busted randomly while driving. Thank goodness I had it closed underneath me or else the glass would have fallen on me. It was sudden & I was not under a bridge or anything else to make me believe a rock or debris hit it. Additionally could not find a trace of a rock or anything afterwards. Not only did this pose a threat to me, but the glass flew behind me & caused an issue for the cars behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490970October 26, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Intermittently, my 2022 Honda Odyssey with less than 16,000 miles will “stall” after the idle stop/start system is enacted. The first time it happened, I was waiting to turn left out of a parking lot onto a busy road. The idle stop kicked in, and when I went to go, my car lurched about 5 feet and the engine cut out completely requiring me to turn off the car with the push button start, restart the car, and put the car into drive. Luckily, people going both directions on the crossroad were able to go around me. This has happened probably 10 times before I was able to get it into the car dealership for service. It has no rhyme or reason for when it happens. The car dealership replaced the battery and said that it should fix the issue. When I went to leave the dealership after the “fix” the car again “stalled” as I was leaving the driveway of the dealership. I turned right back around, and returned the car to be serviced. Now, when talking to the service department at the dealership, I am being told that because “there is no code, and they cannot reproduce the issue, there is no fix.” I am not willing to drive an unsafe car, and additionally, the idle stop/start was one of the reasons this van gets good gas milage. So, I should not have to turn off that feature every time I get in the vehicle. My vehicle is currently sitting at the dealership because I have no other recourse to get it fixed. Husband has traded many phone calls with dealership and service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488831October 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The contact owns a 2022 Honda Odyssey. The contact stated while driving at 50-65 MPH, the collision mitigation braking system was applied and the vehicle stopped abruptly, causing her children to sustain whiplash. The message "brake" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure had reoccurred several times while there were no other vehicles or objects around the vehicle. Additionally, the contact stated while her son was attempting to exit the vehicle through the driver's side rear sliding door, he pressed the door lock button; however, the door did not fully open fully and closed abruptly on his left hand. The contact's son was taken to the hospital where it was diagnosed that he sustained severe pain, laceration, and swollenness on his left hand. The dealer was notified of the failure. The manufacturer was notified of the failures and advised the contact that they would arrange for a field technician to inspect the vehicle; however, the vehicle was not inspected. The contact followed up with the manufacturer. A case was opened. The manufacturer advised the contact to acquire a vehicle rental while the inspection was being completed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 950.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11488647October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway with no cars or obstacles in front of me. The car auto brakes for me. If not because there were no car behind me, I would have been smashed by the car in the back. This have happen twice now!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486264September 25, 2022
VISIBILITY/WIPER
Both the drive side view mirror and passenger side view mirror vibrate/shake while driving over a even small bumps and uneven pavement/road. I have noticed this since the vehicle was over 1000 miles. Took it in multiple times to dealership to replace the mirrors. They don’t take any action and state vibration is normal, unlike any other vehicles which doesn’t vibrate on such surfaces. This is a safety issue as the driver has to spend more time to check the mirrors for vehicles in blind spots. Now, vehicle has about 4500 miles. I have made 4 visits to dealership already including 3 visits to Richfield Bloomington Honda in Richfield, Minnesota: still no resolution. I have opened case with Honda America three weeks ago. They have been unsuccessful in getting responses from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482873September 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car randomly auto brakes for no reason. Sometimes when other car is parked in lane to the immediate left or across median. This has happened in multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482386September 1, 2022
WHEELS
Driver side rear tire blowout about a mile from home at approximately 30 mph while slowing to make a right hand turn. The Bridgestone Turanza 235/60R18 103H is the exact model and size as a manufacturing lot that had already been recalled for a slow leak hazard. My failed tire's lot number is DOT 7X45 JB2 0521. A high speed failure could have easily resulted in an accident or a damaged vehicle. The failure point on my tire was at the exact failure point as described in the their recall. I took the tire to the Bridgestone local store where the on duty manager described the failure as simply a cut tire. I then again contacted Bridgestone cutomer service who did not have any interest in bringing it to their factory for inspection by qualified engineers. The failed tire is available for inspection. Seconds before the blowout I got a warning light alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480623August 22, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver's side outdoor mirror is defective - a) On irregular payment ("not smooth") at any speed, this mirror vibrates and loses its vertical and horizontal position. Needs constant re-adjustment with power controls while driving or after vehicle is parked. Or both. b) At freeway speeds 45mph+ on smooth roads, it vibrates excessively and rapidly loses its viewing angle. c) At night on the freeway, mirror is unusable because of severe vibration with headlights in view. According to local Honda dealer's service department (Honda of Thousand Oaks, CA) this is a "known problem" and no repair or replacement is available since even replacement mirrors distributed by Honda have the same problem. Also, going back at least 2-3 years, all Honda vehicles with 6-cylinder engines have the same issue - Odysseys, Passports, Pilots, Ridgelines, etc. Only the driver side mirror - the outside passenger mirror does not have these issues. I contacted American Honda Corporate at the CEO level (see attached docs) and they eventually referred me to their Customer Car representative, "Jocelyn" - she informed me that Honda Engineering has no knowledge of this issue and therefore there's no service bulletin or "fix" under consideration. She said my only course of action is to have my local Honda dealer resolve the issue. Per the enclosed doc, I am in contact with the Service Manager at Honda Thousand Oaks, Mr. Max Picado, to arrange a visit so I can document their official response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477139August 2, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
i own a honda odyssey elite 2022. for no reason the GPS and Radio screen in the vehicle went out while i am driving. i spoke to MS. Priecilla on 8/1/2022 working in America Honda Motor in Torran, California addrising her the setuation of the vehicle after i Googled it, and fuond that this problem is in all the pilote and odyssey vehicles since 2019. i asked her if she is aware of this problem she said no, and this is the first time she here something like that. I told her to google it because this problem is there since 2019 and the honda dealer is not taking of this issue since 2019. i opened a case with honda dealer in california and the case # 131-784-33. saturday the 8/6/2022 i am gonna take to woodhaven dealer in new york to check the problem and check why the screen go out. it is a very important to check that safty of the cars made by honda. send all owner of this models a note or advice what to do if they have same issues. also this days all cars are computerized and any thing wrong in the computer might put the drivers and passangers in danger if they didnot take care of it from the manifacture to help the owner and driver of the honda. thanks, M. Dalia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468526June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With nothing in front of me in my lane, the vehicle slammed on the brakes and I was almost rear-ended. I heard the squeal of brakes as the person behind me avoided hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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