Honda Odyssey Complaints (2010)

255 consumer complaints on file.

#11003456July 6, 2017
ENGINE
OUR ENGINE IS ALWAYS SO LOW ON OIL IT DOES NOT REGISTER ON THE DIP STICK. IN THIS STATE I ADD 1.5 QUARTS OF OIL. I READ ONLINE THAT A MASSIVE AMOUNT OF HONDA VEHICLES HAVE THIS ISSUE WHEN OUR VEHICLE TRIGGERED A CHECK ENGINE CODE AND LOOKED UP THE CODE. I BROUGHT THE VEHICLE TO THE DEALER IN WESTMINSTER CA AND THEY DID A CHECK FOR OIL CONSUMPTION AND HAD US RETURN IN 1000 MILES. WHEN WE HIT THAT MILEAGE 3 WEEKS LATER I CHECKED THE OIL IN THE MORNING BEFORE RETURNING TO THE DEALER AND AGAIN THE OIL DID NOT REGISTER ON THE DIP STICK. THE DEALER HAD THE VAN FOR 4 HOURS AND THEN TOLD US IT WAS CHECKED AND FOUND TO BE 0.60 QUARTS LOW AND THAT THEY CONSIDERED IT WITH NORMAL RANGE OF OIL CONSUMPTION. I PERSONALLY BELIEVE THEY LIED AND THAT THE VAN WAS AT LEAST 1.25 QUARTS LOW. HAVE NO IDEA WHAT OUR OPTIONS ARE NOW SINCE I FEEL THE DEALER WAS DISHONEST, JUST KEEP ADDING 1-2 QUARTS EVERY FEW WEEKS AND HOPE THE ENGINE DOES NOT FAIL I GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002046June 28, 2017
FUEL/PROPULSION SYSTEM
REPLACED THE RECALL PARTS 40 MILES FROM A DEALER AND HONDA WANTS TO REDO AND NOT REIMBURSE ME FOR THE PARTS AND LABOR. GAS WAS LEAAKING AND COULD NOT DRIVE FOR 40 MILES BECAUSE OF FIRE FEAR. AUTO REPAIR SHOP PUT IN FUEL MODULE. THE STRAINER FAILED AND CAUSED CRACKS THAT WERE LEAKING IN THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994593June 13, 2017
STRUCTURE:BODY
MY ODYSSEY WAS PARKED AND OFF I PUT MY PACKAGES AND ATTEMPTED TO CLOSE THE SLIDING DOOR. IT WOULD NOT CLOSE. AFTER I LOOKED IN THE MANUAL FOR HELP I FOLLOWED THEIR INSTRUCTIONS AND THE DOOR CAME OFF THE TRACK AND HUNG BY JUST A VERY THIN CABLE I COULD NOT DRIVE IT FOR FEAR OF IT FALLING COMPLETELY OFF AND DAMAGING SOMEONE ELSE'S CAR OR CAUSING AN ACCIDENT. IT ALSO DID A LOT OF BODY DAMAGE. HONDA DEALER IN KENOSHA DID THE REPAIRS. THEY ONLY PAID FOR HALF AND WE HAD TO COVER THE OTHER $1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994569June 12, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
NOT LONG AFTER WE BOUGHT THE CAR FROM A HONDA DEALERSHIP (ONE PREVIOUS OWNER) THE PASSENGER SIDE DOOR STARTED FREEZING UP. WE COULD NEITHER OPEN NOR CLOSE IT PROPERLY. WHEN WE BROUGHT IT IN, WE WERE SHOCKED WHEN THE MECHANIC TOLD US HE SAW THE PROBLEM ALL THE TIME ON THAT MODEL, AND THAT WE WERE LUCKY THE DOOR HAD NOT FALLEN OFF ON US, BECAUSE HE HAD SEEN IT HAPPEN TO OTHERS. WE HAVE THREE LITTLE KIDS...MOST MINIVAN OWNERS HAVE YOUNG KIDS! THEY REPLACED THE CHEAP PLASTIC ROLLERS WITH MORE CHEAP PLASTIC ROLLERS (WHY OF WHY IS THIS HONDA'S ONLY OPTION TO SUPPORT A HUGE, HEAVY STEEL DOOR?!) AND REMOVED THE AUTOMATIC MECHANISM ON THE PASSENGER SIDE. NOW WE ARE HAVING THE SAME PROBLEM WITH THE DRIVER'S SIDE AUTOMATIC DOOR. IT IS COMPLETELY FROZEN (AT THIS POINT IT'S FROZEN WHETHER IT'S IN AUTOMATIC MODE OR MANUAL), AND I HAVE LEFT IT SHUT THAT WAY BECAUSE I WOULD RATHER HAVE MY KIDS CLIMB IN THE OTHER SIDE, AND BUCKLE MY 4 YEAR OLD IN THROUGH THE WINDOW, THAN TRY TO OPEN IT AND RISK HAVING IT FALL ON SOMEONE. I HAVE SPOKEN TO OTHER MOTHERS IN MY TOWN WHO OWN THIS SAME CAR AND HAVE HAD THE SAME PROBLEM WITH THE DOORS. THIS IS NOT JUST AN INCONVENIENCE, IT IS A HUGE SAFETY ISSUE! WHAT IF BOTH DOORS FROZE ON SOMEONE DURING AN ACCIDENT AND THEY COULDN'T GET THEIR KIDS OUT? WHAT IF THE DOOR FELL OFF ON A CHILD?! AN ADULT MIGHT SUFFER ONLY MINOR INJURIES FROM SUCH A THING, BUT A CHILD WOULD BE CRUSHED. THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE INTERNET, WITH HONDA USUALLY TELLING THE OWNERS THE PROBLEM IS SOMEHOW THEIR FAULT. TOYOTA HAD THE SAME PROBLEM ON THE SIENNA AND THEY DID A RECALL. WHY HAS HONDA NOT YET BEEN REQUIRED TO DO THE SAME?! HERE YOU CAN READ JUST SOME OF THE STORIES FROM OTHER ODYSSEY OWNERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C3864_DS475308.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992063May 29, 2017
SEATS
HEAD REST IS CAUSING BACK AND NECK PAINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984382May 8, 2017
ELECTRICAL SYSTEM
WHILE DRIVING TO TEXAS FROM ST. LOUIS OUR VAN SUDDENLY DIED ON INTERSTATE 44. IT HAPPENED AT 1AM. WE CALLED USAA FOR HELP. THEY GOT US TO A REPAIR SHOP. WE LEARNED THE POWER STEERING FLUID LEAKED CAUSING THE ALTERNATOR TO DIE. WE HAD ZERO POWER ON THE INTERSTATE AND MY FAMILY OF 5 WAS IN DANGER. WE LEARNED AT THE SHOP THE POWER STEERING WAS UNDER EXTENDED WARRANTY INSTEAD OF RECALL. THIS CAUSED OUR VAN TO DIE ON THE INTERSTATE AND PUT MY FAMILY IN IMMEDIATE RISK OF DEATH. WE WERE NOT TOLD OF THE EXTENDED WARRANTY BECAUSE HONDA INFORMED US THEY DIDN'T HAVE TO. THE REPAIR SHOP IN OKLAHOMA CITY THAT FIXED OUR ALTERNATOR TOLD US THIS SHOULD HAVE BEEN A RECALL AND WE WERE PUT AT RISK. PLEASE REVIEW AND MAKE THE CALL FOR A RECALL INSTEAD OF AN EXTENDED WARRANTY. MY CHILDREN WERE CRYING AND CLEARLY SHAKEN BY THE ENTIRE EVENT. HAD AN 18 WHEELER PASSED US AT THE TIME, THEY WOULD NOT HAVE SEEN US AND SURELY WOULD HAVE KILLED US ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980523April 25, 2017
POWER TRAIN
MY 2010 HONDA ODYSSEY WITH 85,000 MILES VIBRATED EXCESSIVELY BETWEEN 40 AND 60 MPH ESPECIALLY WHEN DRIVING UPHILL. THE HONDA DEALERSHIP CONTACTED AMERICAN HONDA TO GET THE TORQUE CONVERTER REPLACED. I LEARNED OF THE CLASS ACTION LAWSUIT FOR THIS EXACT ISSUE WHICH COVERED UP TO MODEL YEAR 2009 BUT NOT 2010 EVEN THOUGH IT USES THE SAME PART. HONDA AMERICA WOULD ONLY OFFER ME A 40% DISCOUNT ON THE SERVICE. I CALLED AMERICAN HONDA MYSELF BUT THEY WOULD NOT COVER THE ENTIRE COST OF THE REPAIR. THIS IS A PREMATURE FAILURE OF THE THE TORQUE CONVERTER AND SHOULD BE COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978918April 17, 2017
STRUCTURE:BODY
PASSENGER SIDE DOOR CLOSES AND THEN OPENS SLIGHTLY. THE LOCK WILL NOT ENGAGE. DASHBOARD LIGHT ALWAYS SHOW THAT DOOR IS AJAR. WHEN MAKING A TURN YESTERDAY THE DOOR ACTUALLY OPENED ALL THE WAY. MY BABY WAS SITTING ON THAT SIDE. THIS IS EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978866April 17, 2017
UNKNOWN OR OTHER
I BOUGHT THIS HONDA FOR 4,300 AND THE GUY SOLD IT TO ME WITH 90,000 MILES BUT I FOUND OUT THAT THE SPEED ODOMETER WAS CHANGED AND IT ACTUALLY HAS 228K MILES. WHEN I RECIEVED THE TITLE IT SAID THE ODOMETER WAS CHANGED BUT THEY NEVER TOLD ME ANYTHING WHEN I BOUGHT IT AND THEY DON'T WANT TO DO ANYTHING ABOUT IT. I BOUGHT THE VAN IN DALLAS TEXAS IN A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972111April 12, 2017
ENGINE
DUE TO EXCESSIVE OIL CONSUMPTION MY CAR ENGINE FAILED AND WAS NOT ABLE TO BE REPAIRED. MY WIFE WAS ABOUT TO GO ON A TRIP AND FORTUNATELY WE HAD IT LOOKED AT OR ELSE SHE WOULD HAVE BEEN IN SERIOUS DANGER OF DRIVING THIS VEHICLE WITH MY CHILDREN INSIDE. I WROTE 2 LETTERS TO HONDA ASKING FOR A NEW CAR OR A CREDIT TOWARDS A NEW CAR. THE SECOND LETTER I RECEIVED A CALL STATING SINCE I DID NOT OWN THE CAR THEY COULD NOT ASSIST ME. THE GIRL, STEVIE, TOLD ME IF I WROTE MORE LETTERS THAT WOULD BE CONSIDERED HARASSMENT????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971103April 7, 2017
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
THIS VEHICLE SPEED FROM 50 TO 70 MILES IF TAKE BRAKE THE CAR VIBRATE, THAT START FROM AROUND 30,000 MILES. AFTER FIXED IT, ABOUT 5,000 MILES, VIBRATE AGAIN. NOW THE TOTAL MILEAGE IS 79,300, ALREADY FIXED 3 TIMES. I FOUND HONDA ALL CAR MODEL HAS THE SAME ISSUE (ALL MY FRIENDS' DIFFERENT HONDA CAR MODELS) . ANOTHER PROBLEM IS WHEN DRIVE FEELING A STRONG VIBRATION IN STEERING WHEEL WHEN ACCELERATION FEELING FROM THIS APRIL 2017. LAST WEEK JUST FIXED IT, DEALER CHANGED BOTH SIDE OF DRIVESHAFT ASSY-. CAR DEALER TALKED TO ME MANUFACTURE USED THE BAD PARTS MAY FROM 2008 TO 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969600March 30, 2017
STRUCTURE:BODY
SPONTANOUSLY THE SUNROOF SHATTERED. DRIVING ON HIGHWAY AT 70MPH, THE SUNROOF SHATTERED. IT WAS CLOSED AT TIME, ALL GLASS BEHIND CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967698March 22, 2017
ENGINE
VEHICLE BURNS OIL. OIL LIGHT ON DASH WILL ILLUMINATE AND DIPSTICK WILL BE DRY WHEN CHECKED. REQUIRES OPERATOR TO ADD NEW OIL BETWEEN ROUTINE OIL CHANGES. ON BOARD COMPUTER WILL INDICATE SIGNIFICANT OIL LIFE REMAINING THROUGH THE PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967652March 21, 2017
STRUCTURE:BODY
NOW WE'VE ALL HAD MANY CARS AND SOME DO BETTER THAN OTHERS. THE HONDA PAINT HAS TO RANK LAST ON A LONG LIST OF PAST PAINT JOBS. IT HAS LITERALLY PEELED OFF THE TOP OF THE CAR BY THE WINDOW AND SUNROOF AND HAS LOST ITS CLEAR COAT SO THE PAINT JUST DOESN'T LOOK GOOD. WHEN YOU ASK THEM ABOUT IT THEY RESPONDED WE DON'T COVER THAT . HONDA, YOU MAKE SUCH A GOOD CAR BUT CANT GET THE PAINT RIGHT? C'MON. I SEE MORE WHITE HONDA VANS DRIVING DOWN THE ROAD WITH THE SAME PROBLEM AS MINE. THIS IS AWFUL WE HAVE NOW MADE A GAME OUT OF IT CALLED I SPY, WHO CAN FIND THE WHITE HONDA ODYSSEY WITH THE SAME PAINT PEELING SPOTS LIKE OURS. WE DO A LOT OF DRIVING LOCAL AND ROAD TRIPS.YOU WOULD BE AMAZED HOW MANY THERE ARE OUT THERE. HONDA THERE IS SOMETHING YOU COULD DO. ITS EMBARRASSING TO DIVE THIS CAR AROUND. BUT ITS A GREAT RUNNING CAR WITH NOTHING WRONG PUT THE PAINT PEELING. NOT COOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955738February 21, 2017
UNKNOWN OR OTHER
PAINT/CLEAR-COAT ON THE ROOF PREMATURELY DETERIORATED CAUSING SIGNIFICANT BLEMISHES ABOVE FRONT WINDSHIELD, SIDE, AND REAR WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919849October 28, 2016
STRUCTURE:BODY
THE FRONT DOOR DETENTS ARE NOT STRONG ENOUGH, AND THEY WILL ALLOW THE DOOR TO CLOSE BY ITSELF. IF YOU ARE ON AN INCLINE, OR IT IS A WINDY DAY, THIS IS ESPECIALLY DANGEROUS FOR YOUNGER CHILDREN, AND MYSELF, WHEN GETTING IN OR OUT OF THE VEHILCE. OF NOTE, HONDA USES THE SAME DETENT, WITH THE SAME PART NUMBER, ON A CIVIC, WHICH HAS A MUCH SMALLER AND LIGHTER DOOR, AS IT DOES ON THE ODYSSEY, WHICH HAS A MUCH LARGER DOOR. I CURRENTLY OWN A 2003 CHRYSLER VAN, AND A 1998 BMW, AND NEITHER OF WHICH HAVE THIS PROBLEM. AND FOR THAT MATTER, NONE OF THE OTHER CARS I HAVE OWNED HAVE HAD THIS PROBLEM. THE SOLUTION IS A SIMPLE REDESIGN OF THE DOOR DETENT TO ACCOUNT FOR THE HEAVIER ODYSSEY DOOR. ONE SIZE DOES NOT FIT ALL. ALSO OF NOTE, I DID REPLACE THE DOOR DETENT, AND THE NEW DETENT IS AS BAD AS THE OLD DETENT. A REDESIGN IS REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916865October 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE WHEN SHE TRIED TO AVOID HITTING A DEER. THE VEHICLE VEERED OFF THE ROAD, HIT A DRAINAGE CULVERT, A TWO FOOT BOULDER, A MAILBOX, SKID ACROSS THE DRIVEWAY, HIT ANOTHER DRAINAGE CULVERT, AND CAME TO A REST IN A DITCH THAT RAN PARALLEL WITH THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL AND TIRE WERE INSIDE THE DOOR HINGES, THE ENTIRE PASSENGER SIDE CORNER BUMPER, FENDER, AND DOOR WERE DESTROYED. THE REAR PASSENGER SIDE WHEEL, SUSPENSION, SUBFRAME, FLOOR, AND INNER STRUCTURE WERE ALSO DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 77,244.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10915447October 12, 2016
AIR BAGS
AIRBAG LIGHT ON DASH IS LIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898118August 24, 2016
ENGINE
PURCHASED THIS VAN 03/24/16.. WHILE DRIVING ON HIGHWAY,THE CHECK ENGINE LIGHT CAME ON, I PULLED OVER CHECK THE DIP STICK AND THERE WAS BUT A DROP OF OIL IN IT ...I TOOK A TAXI TO THE NEAREST GAS STATION BOUGHT 3 BOTTLES OF OIL AND I ADDED 2 QUARTS OF OIL THAT DAY, I HAD CALLED 2 DAYS PRIOR TO MAKE AN APPOINTMENT FOR AN OIL CHANGE AND THEY TOLD ME I SHOULD WAIT TILL ITS AT 15%(IT WAS AT 30% WHEN I CALLED) THEN 2 DAYS IN THE LIGHT CAME ON... I DIDN'T DRIVE THE VAN AFTER I GOT HOME TILL THE DATE OF THE APPOINTMENT 08/18/16, THE DEALER SERVICE DEPT. TELLING ME THAT THEY ARE GOING TO PLACE THE VAN ON A OIL CONSUMPTION TEST AND I MUST CHECK THE OIL LEVELS EACH TIME I FILL UP AT THE GAS STATION.. AND RETURN AFTER 1000 MILES ( BASICALLY I HEAR DRIVE UNTIL THE ENGINE BRAKES AN THEN IT WILL COST YOU TO FIX OR REPLACE CAUSE YOUR AT FAULT) AN ENGINE SHOULD BE USING OIL AND THE DEALER SHOULD KNOW WHERE THE OIL IS GOING, DON'T TELL ME ITS NORMAL TO BURN AT LEAST A QUART OF OIL ITS NOT**** I KNOW ABOUT VEHICLES ... THEN TO CLEAR THE CHECK ENGINE LIGHT THEY SAY I HAVE TO PAY FOR AN SOFTWARE UPDATE (4 MTHS AFTER BUYING THIS VAN) AND I HAVE A 2 YEAR WARRANTY FOR THIS VAN... TO MUCH DECEIT WITH THESE DEALERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894595August 9, 2016
POWER TRAIN
2010 HONDA ODYSSEY WAS BROUGHT TO DEALER FOR RECALL SERVICE, 14-032 FUEL PUMP MODULE LEAK, AFTER NOTIFICATION IN AUGUST 2015. UPON COMPLETION, THE SERVICE REPORT INDICATED THAT A PCM SOFTWARE UPDATE WAS ALSO APPLIED FOR LOCK-UP CLUTCH FUNCTION PER RECALL 09-053 ODYSSEY LC JUDDER. WHILE WE HAD EXPERIENCED TRANSMISSION JUDDER AND VIBRATION WHEN THE VEHICLE WAS ACCELERATING BETWEEN 25 TO 35 MPH, WE WERE NOT AWARE OF ANY NOTIFICATION OR RECALL AT ALL. AROUND JULY 2016, THE TRANSMISSION JUDDER AND HESITATION, COMBINED WITH SOME SUDDEN ACCELERATION CAME BACK AND WE SCHEDULED TO BRING THE VEHICLE TO THE SAME DEALER FOR INSPECTION IN EARLY AUGUST 2016. THE SERVICE ADVISOR SAID THAT THE VEHICLE WAS NOW OUT OF WARRANTY AND A MINIMUM HOURLY LABOR CHARGE OF $115 WOULD APPLY FOR DIAGNOSING THE PROBLEM. AT THE END, THE SERVICE REPORT INDICATED THAT FLUID LEVEL WAS GOOD, TRANSMISSION JUDDER WAS CONFIRMED TO OCCUR BETWEEN 20 - 40 MPH ON ROAD TEST, AND THE TORQUE CONVERTOR SHOULD BE REPLACED AT AN ESTIMATED COST OF $1,900 TO FIX THE PROBLEM. WE CALLED HONDA CUSTOMER SERVICE ABOUT IT AND RECEIVED NO ASSISTANCE. THE TORQUE CONVERTOR ON THIS VEHICLE IS APPARENTLY A DEFECT AND HONDA OFFERED ONLY A TEMPORARY QUICK FIX WHILE THE TRANSMISSION WAS STILL UNDER WARRANTY. OUR ODYSSEY HAS ONLY 46,500 MILES ON IT, BUT THE WARRANTY PERIOD HAS PASSED. PLEASE HELP AND INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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