Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11505417February 3, 2023
UNKNOWN OR OTHER
As I was driving down the interstate in my 2018 Honda Odyssey, clear of other vehicles or debris, I heard a loud bang and saw glass slide off the back of my car. I could instantly hear the air in the moonroof as if it was open. Fortunately, I had the cloth/hard cover closed so no glass got in my car or on me. For obvious reasons this is extremely dangerous and puts many people in the car and outside the car at risk. The shock of the exploding sunroof while driving on the interstate is not safe but if the cover wasn't closed, it would have covered me and my children in glass shards. One week ago, January 27, 2023, I had my a few recalls repaired on my van. One being, "Safety Recall Campaign: Replace Harness Clips and Moon Roof S/B 20-012".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504986February 1, 2023
SERVICE BRAKES, STEERING, LANE DEPARTURE: WARNING
ALL the warning lights came on, including brakes, power steering, lane keeping assistance, lane departure warning, and others, indicating the car should be stopped immediately regardless of traffic or conditions. I do not know if the functions were also impaired or if was simply false alarms. I understand this is typical of this auromobile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504508January 30, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the driver’s side sliding door, the cable inside the door snapped which rendered the door inoperable. The contact took the vehicle to the dealer to be inspected. Upon investigation, the contact discovered NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkage) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was repaired. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504221January 28, 2023
POWER TRAIN
I was on a road trip with my family and stopped at a gas station. When we were ready to leave I attempted to place the vehicle in drive but it was stuck in park (vehicle has a push button shifter) and multiple warnings started to show up including transmission disabled, blind spot monitoring disabled and one other warning that I can't recall. There were no prior warning signs and we did all of the recommended services. There were prior issues with the transmission not seeming to engage. You would press on the gas and nothing would happen (It almost seemed as if you were just cruising) and then, after a lengthy delay the transmission would suddenly engage. There was also some issues with the transmission slipping. We brought this up several times with different dealers and were always told that they couldn't replicate the issue and that there were no recalls on our vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502959January 21, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The auto idle on my van has cause problems for over three years. I have reported this to our Honda dealership numerous times. The car dies when I am stopped and I try to take off. Everything in car shuts off - dashboard, A/C, radio, etc. When it does not all the way die when I try to go from a stop, all my collision mitigation warnings start flashing and a few times my car has braked itself. They have blamed it on my battery twice - once they replaced and the next time they made me pay for the battery. Then, they tried to blame it on the master computer switch because my door locks would just lock and unlock as I would drive down the road. They ordered the chip in February 2022 and finally replaced it in August 2022. The van has started locking and unlocking again, collision mitigation warnings go off for no reason, and auto idle is starting to kill the van again when I try to take off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502277January 17, 2023
POWER TRAIN
The PowerTrain in my car has been giving me nothing but headaches since I purchased it in January 2022. Multiple times at intersections, the car stalls and starts going backwards, causing me to put the car in park and restart it to go forward. The problem is so severe that it happens almost every time I come to a stop. It's not just inconvenient, it's downright dangerous. I can't even begin to describe the feeling of helplessness when my car starts reversing in the middle of a busy intersection with oncoming traffic heading my way. I have taken my car to the dealer multiple times and they have attempted to fix the issue by replacing the transmission and a camera, but these repairs have not resolved the problem. I even had to have my car towed back to my hometown after it stalled in Dallas. The dealer assures me that the problem has been fixed, but it continues to happen, and it's getting worse. Yesterday, on January 18, 2023, the issue occurred again while driving in slow traffic, nearly causing a collision with the car behind us. My family and I were put in a very dangerous situation, all because of this faulty PowerTrain. I have been to the dealer over 5 times and they have yet to fix the issue. I am beyond frustrated and disappointed with this car and the dealer's inability to resolve the problem. I am a loyal customer, and I expect better from a brand that I trust. This car needs to be recalled, and I demand that the dealer and the manufacturer take responsibility for their faulty product and take immediate action to rectify the situation. I should not have to continue living in fear every time I get behind the wheel of my car, and I should not have to continue to waste my time and money taking it to the dealer for repairs that don't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501226January 11, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
GOODMORNING, I bought my car honda Odyssey 2018 model, on August 20th, 2018, from Honda of Clearlake, in League City, TX, the day they opened new location, this car has been giving us trouble since then. when under warranty the sunroof motor became faulty. I agree that they repaired it but took more than a week to get repaired. The car has less than 30000 miles now, last year November when I was driving car started showing up multiple warning lights, and tail gate not closing and locking and took the car dealer service center and without proper multi point inspection they ruled out its poor battery and changed it. Within a week again the same problem started appearing, took the car to dealer service center and took almost more than week to do inspection and stated that, there is a faulty weld and leak on back tail gate hinges in car and water is seeping into electrical system which is on driver side rear in between plastic trim and main body. this caused a short circuit and multiple warning lights turning on. electrical system and carpets were damaged, and they recommended to change whole harness and electrical components which will be more than $6000.00 After a week they stated that it has a faulty caulk on roof were water seeping through, Honda of clear lake service advisor [XXX] agreed that he have come across multiple cars (3 or 4) in same dealer ship with same problems. nobody knows how many dealers service centers had same problem. This is clearly manufacturing defect and Honda corporate don't want to make this issue a recall. they agreed to replace components, but we have to pay the labor which we agreed, but it's been more than a month which they can't repair and give back our car. now I think this leak issue and the issue, I mentioned earlier (faulty sunroof motor) is somehow related. I would request you to probe an enquiry into this issue which, can be an electrical and fire hazard and rule out to be a recall from Honda side. Thanking you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500146January 4, 2023
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
Own a 2018 Honda Odyssey Touring w/10 Speed Transmission just outside the powertrain warranty. The current Mileage is 115,863 miles. On 1/2/2023, while my wife was driving, she experienced severe jerking and gears slipping in Drive. The car continued to drive, but there was hesitation in gearing. The following day (1/3/2023), hesitation rapidly turned into the complete failure of the van to go into reverse. The car would not engage reverse, started blinking R, and was freewheeling like it was in neutral. Suddenly, the dash indicated transmission system failure + blind spot warning failure. All modes, Drive, Sport, Neutral, and Reverse, were flashing. Wife was able to get the van home, and I immediately took it to the dealership. The following morning, 1/4/2023 (today as of this writing), the dealership notified me the tech observed what he called “a death code,” indicating the transmission must be replaced. $11,000 repair is underway as of this writing. The problem is exactly similar to this reported and others in Odyssey Consumer Forums. It appears to be a Transmission Manufacturing Defect by Honda Car. Answers to questions: 1) Component Malfunction is Transmission System - and ADAS/Blind Spot. 2) Car was slipping and jerking on the motorway in the middle of high-speed traffic and trucks, endangering our safety. 3) Problem was reproduced 100% of the time personally and by the dealership personnel. 4) The dealer indicated a “death code” and that the transmission must be replaced. 5) Transmission system failure + blind spot warning failure, all modes, Drive, Sport, Neutral, and Reverse, were flashing the letter associated with the gear/mode selected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498548December 22, 2022
POWER TRAIN, ENGINE
The vehicle has a very significant delay in accelerating from a stop or slow roll. Often the delay is up to 2 or 3 seconds and has caused several near misses when attempting to cross traffic. It's inconvenient and more important, a safety problem. Upon research I have discovered it is a wide spread issue among Odysseys in this generation. It seems to be an issue with cars equipped with either the 9 speed or the 10 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497376December 14, 2022
VEHICLE SPEED CONTROL
Our van regularly hesitates when to accelerate from a stop. Example, when turning left across traffic, depressing the accelerator will provide some speed to get into the intersection, then it becomes unresponsive. Letting up and pushing the accelerator will cause the van to move again after about .5 to 1 seconds. Often the accelerator has to be pushed all the way to the floor, which causes the van to move aggressively once it does start to respond causing the tires to spin out. This has been happening since the vehicle was under warranty, however, the dealer wasn’t able to find an issue. While the performance issue is annoying, this becomes a safety issue when stranded out in traffic. There are no service lights on before, during or after the incidents. It seems to happen more in winter, but we have experienced it throughout the seasons. It also occurs whether eco mode is on or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491396October 28, 2022
STRUCTURE:BODY
Power rear sliding door will not close properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491130October 27, 2022
POWER TRAIN
The transmission does not accelerate properly from a rolling stop. When at a stop and slightly depressing of the accelerator to get the vehicle moving prior to making a turn (for example), if you take slight pressure off the accelerator pedal the vehicle will not accelerate until the engine RPM's fall below 1,000RPM. This causes a slight delay in acceleration as the vehicle is rolling but unable to accelerate. This poses a collision risk from oncoming traffic. I reported this issue multiple times with my local Honda dealership and was told each time that there was no issue, this is normal for a Honda and "this is a known issue with no fix". Three times with three different excuses. This has been occurring from around 30K miles and continues today with 72K miles. There are no warnings or lights. The dealer has reprogrammed the transmission computer and I have paid for a transmission fluid change hoping for improvement but nothing has worked. I have sent a message to Honda Motors about 4-6 months ago and has not heard a response from corporate or the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490945October 26, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at various speeds, a collision mitigation system message would flash on the instrument panel without incident. Recently, the contact stated that while his wife was driving the vehicle, the warning message repeatedly flashed on the screen before the entire instrument panel went blank. The contact called multiple dealers about the failure but had not yet schedule an appointment for the vehicle to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490380October 22, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle suddenly shifts to Nuetral when driving forward at approximately 30mph to 55mph. The Collision warning system and the Emergency Braking system then shows falt/inoperative on the information display. This is an extremely dangerous situation that causes the vehicle to suddenly lose forward power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489573October 17, 2022
POWER TRAIN
The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on with DTC P0716. Abnormal TCM adaptation values or a miscalculation in the TCM software causes the MIL to come on with DTC P0716. The harsh upshifts cause a momentary driver distraction which may cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489628October 17, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Both the dashboard and the computer shut down randomly, different warning signs pop up intermittently and the wheel locks up for a short time. It happens while driving at unpredictable times. It happened on the highway at the speed of 65 mph. and the vehicle is temporarily is not under driver’s control. Yes, I took the vehicle for repair 3 times. Yes, the certified car dealership had identified different issues but none of them had fixed the problem. No, not by insurance or the manufacturer. No, no warning signs prior. First it happened in July, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489151October 13, 2022
POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE, SERVICE BRAKES
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the transmission failed to operate as needed and was shifting hard. Additionally, the vehicle would hesitate to respond and there was an abnormal loud mechanical sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer who performed a Transmission Control Module (TCM) software update. However, the failures persisted. The contact also stated that the vehicle would jerk and would shudder when depressing the brake pedal. The contact stated that the rear driver's side and passenger's side sliding doors would reopen independently after being closed. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488526October 9, 2022
POWER TRAIN, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While attempting to cross a road the vehicle suddenly stopped accelerating. This happened after entering the roadway with heavy traffic and my family in the vehicle, I pressed the accelerator pedal all the way down nothing. Then after a brief 5sec of fear the vehicle jerks into gear making everyone slam back into their seats. This has been reported by many owners on various forums, some of which were in accidents. This will not end well for a few drivers and their families. Honda technicians try and diagnosing this with no luck, said” I’ve never seen this issue, 64K miles great condition no damages to the transmission core unfortunately we are 4K miles over warranty!? At here is a recall for very similar issues same VF 9 speed transmission but my vin didn’t fall under the recall, American Honda said they weren’t going to help because I didn’t have “customer loyalty” I’m asking the technician to dissemble the transmission and take a bunch of pictures to try and help explain how this happened and how to avoid this from happening again because next time we may not be so luck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488308October 7, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera on this car is defective. Honda and the dealership appear to be playing games with customers stating that they will get this dealt with but no ETA has been forthcoming the whole of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487567October 3, 2022
STRUCTURE:BODY
After having the odyssey repaired for the recall rear passenger door latches, the rear passenger door still continues to open randomly, it has happened on multiple occasions while the vehicle is parked (at a park) with no one near the vehicle, at least twice since the repair while the vehicle is going between the speeds of 35-45 mph the rear passenger door on the driver side slides open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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