Honda Odyssey Complaints (2018)

1,011 consumer complaints on file.

#11585371April 26, 2024
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2018 Honda Odyssey. The contact stated that upon start of the vehicle, the Adaptive Cruise Control, Lane Keep Assist, Collision Mitigation System, Road Departure Mitigation system, and Auto High Beam system warning lights were illuminated. The contact stated that multiple failures occurred soon after the windshield was replaced by an independent mechanic. The dealer was notified of the failure and informed the contact that the front camera needed to be recalibrated to repair the vehicle. The vehicle was taken back to the independent mechanic where the front camera was recalibrated five times; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584404April 22, 2024
FUEL/PROPULSION SYSTEM
Emission system error messages popping up and disappearing until the fuel injector completely malfunctions and check engine light flashes along with several other safety lights. Car’s engine will be destroyed with further use or possible spontaneous stall while driving. This VIN is not included in current Honda fuel injector recall but clearly should be. Honda Please help get the recall extended to include other 2018-2020 Honda vehicles whose VIN isn’t included but still is dangerous to drive due to failing fuel injector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584274April 21, 2024
VEHICLE SPEED CONTROL
When starting from a stop - either dead stop or coasting stop, but after applying the brake, when you start gently pressing the accelerator, nothing happens for an excessive amount of time. Likely only a second, but feels much longer when you're trying to make a left hand turn in front of oncoming traffic. The van may be barely rolling, because the brake isn't engaged, but you're only coasting with no response from the gas pedal. Then, after the short delay the engine feels like it is trying to catch up to where it should be based on the amount you've already depressed the pedal, and the van starts so fast the tires are peeling out. Our Odyssey has done this for several years. Its 100% a transmission software problem occuring when the car starts rolling from a stop and is "between" 1st and 2nd gear in an almost "neutral" state to prevent engine braking when throttle is not being applied, which would make for a not so smooth driving experience. However, this transmission obviously has really poor response times moving between these "in gear" and "neutral" states, and thus, we get the hesitation everyone has described when throttle is reapplied. The 1st gear in this transmission is EXTREMELY short. Fun fact, if you switch from automatic to standard shift mode(S) and use the shift paddles to force it to start in either 1st or 2nd gear, it's literally impossible to replicate the hesitation issue whether you're in ECON mode or not. By putting it standard shift mode, you take the TCU programming that was implemented to make the overall operation of the transmission feel more smooth, completely out of the equation so that you're fully in a particular gear, no matter what your throttle position is. The 9-speed transmission in these vehicles was KNOWN to shift extremely rough between gears; this is dangerous. From Honda - "If we can't find an error code, the problem doesn't exist and hence, we can't fix it." Pls review, hopefully this will make Honda address it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583998April 19, 2024
POWER TRAIN
When I drive the van just stops working. So I have pulled out into the street to cross traffic and on many occasions the car just won't drive like the transmission isn't in gear. It will eventually get into gear and go again but I have almost been hit before. I think my car should've been included in the transmission recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584161April 19, 2024
ELECTRICAL SYSTEM
There is water leaking through the seams of my Van from where it wasn't welded and sealed properly, My tailgate opened on the highway today while I had my 7 kids in the vehicle while it was pouring down rain. I could not get my tailgate to stay closed and keep getting a power tailgate problem on my dashboard. My tailgate will no longer stay latched it automatically opens on its own and refuses to stay shut. I looked at the control module and it was completely soaked in water and can see the water leaking from the top of my vehicle in between the exterior frame and the interior frame. There are holes in the welding. They're quoting me almost $1000 to fix the mistake they made while manufacturing the vehicle. I currently have a bungie chord keeping my tailgate shut but it continously beeps from where it's trying to open automatically. Definitely the scariest day of my life today. This needs to be dealt with ASAP. Today could have been much worse than it was. Honda needs to be held accountable before someone dies over this. There is no reason why my tailgate should have automatically opened on the highway doing 65mph with my 7 children in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583776April 18, 2024
ENGINE
when stopped in traffic or a light, the engine idle engages. on several occassions (5-6) the stop is too short but the Auto Engine idle is engaged and rather than restart the engine, it turns the engine off. THe car will not restart or turn off unless i open the driver door then hit the on/off button and let the whole car completely shut down before turning it back on. It can take almost full minute or more to go through the process. The danger to myself and those in my car, when we are stopped on the highway, busy road and traffic begins to move again, and i have to open my driver door to get the car to turn back on. I have informed the Honda Dealership (Pohanka Fredericksburg) about the incidents almost every time they have occurred to have them look at the vehicle, but informed they cannot reproduce the problem. I have had video of the incident occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583809April 18, 2024
ENGINE, POWER TRAIN
The contact owns a 2018 Honda Odyssey. The contact stated while the vehicle was stopped at a traffic signal, the signal changed, the accelerator pedal was depressed; however, the vehicle hesitated before responding. The contact stated that the engine almost stalled while driving at various speeds. The contact stated no warning light was illuminated. Additionally, the contact stated that the vehicle also lurched forward while responding. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583687April 17, 2024
ENGINE
Car stalls out and completely shuts off when auto start/stop is engaged. In the 2018 model there is no way to turn off auto start/stop. The car has been unable to turn on for 3 minutes causing major safety and traffic issues. On average it takes 10-20 seconds to manually restart the vehicle with the engine start/stop button. We have taken the vehicle back to the Honda dealership multiple (3-4) times with no resolution and in they can’t find the problem, but has happened to them during test drive. They did a system update hoping it will solve the problem, but it hasn’t. I’m going to have to take it back to Honda again. Please issue a recall, this has been a known problem/issue and is on Reddit. The issue first started about a year and a half ago with the most recent occurrence being today, April 17th 2024. The vehicle has failed to turn back on after the auto start/stop engaged over 20 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582804April 13, 2024
ELECTRICAL SYSTEM
power tailgate control module fail due to water a leak in rear driver side area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582273April 11, 2024
ELECTRICAL SYSTEM
Water leaks into tailgate control module causing tailgate not to work. Replaced module, problem came back after 3 weeks. This is a common issue for the current generation Odyssey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582291April 11, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
It is available for inspection on request. Lost blindspot info, lost use of turn indicators, rear door hatch malfunction, several warnings flash up while driving. I was in a busy area and didn't have a way to signal my movements, screen flashing warnings was terrifying, the van felt like it might turn off at any moment. Before the most recent incident, we had brought the van to Honda dealer for repair, for similar issues that occured at start-up, they found water in the power control unit in rear left area of van that caused corrosion and short-circuit. No body damage or alterations to vehicle. Replaced unit and after rainy weather problems recurred at start up and power down, then while driving, they tested the battery and it was almost dead (the battery was only 1 month old) replaced battery. Problems recurred and water found again. significant leak suspected but not found yet as the service department won't evaluate the seals, and told us it's a body-shop task. summary: intermittent left-side passenger door and rear hatch door malfunction, blind spot system warnings/loss, loss of turn indication, brake system warnings, other system warnings, difficulty starting the car and turning the car off, brand new battery drained while the car was parked and turned off. This manufacturing defect should be addressed by Honda, seals should not fail when exposed to regular conditions. Water should not enter the vehicle and short out an important component leading to several malfunctions that could cause loss of important systems and rear-door latch while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582388April 11, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
NHTSA RECALL NUMBER: [XXX] for fuel pump but they tell me NOT my VIN number. I had to replace this item last January 2023 for $1500.00 I would like my money back. I have filed with Honda to escalate my issue. [XXX] AC has been working off and on for the past year. Runs warm. They are recommending replacing the compressor assembly with o rings, evac and recharge with dye. $2600.00 Never had to replace a compressor with the 05 06 08 09 10's in our family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582080April 10, 2024
ENGINE
* An engine failure occurred due a connecting rod bearing seizure. The engine was replaced at Bryan Honda in Fayetteville NC. Unless the dealer is required to save the parts I don't have them for inspection. * The engine failure occurred on the travel portion of [XXX] stalling the vehicle on the highway. Luckily we were able to move the vehicle off the traveled portion of the highway but it was not safe to be slightly of the road until a tow arrived. * The problem with this type engine is known and subject to recall number [XXX] although Honda says my specific VIN isn't covered when I submitted a claim, possible the recall could be expanded. *The engine and components were inspected at the Honda dealer. *The check engine light started flashing just as the engine lost power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582129April 10, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started the vehicle and it displayed a message on the infotainment system screen that the system had lost power. I believed that this would only affect the radio functionality which I was not concerned about immediately. I placed the vehicle in reverse and I accidentally backed up into a parked car. At no point before the accident did I realize the rear camera did not work and the collision assistance sensors did not function. I believe if the collision avoidance system was working correctly my accident would have been prevented. I have come to depend on the safety features of this vehicle. I know that this is not an issue with my car battery as I recently had a Honda dealer install a new battery prior to this accident and the vehicle started normally.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11581763April 8, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Water getting into rear liftgate control module. Had to replace seal and module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581014April 3, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The forward warning system will say brake without anyone or anything in front of you. It will then slam on the brakes. This is very dangerous and has almost resulted in multiple collisions. We have took it to the dealership numerous times and it has not been fixed. I have called American Honda and they will not fix the issue. I get the run around that it is outside of warranty. It was took to them under warranty but was never fixed. The local Honda dealer wants to just try swapping out cameras at a price of $2,500. They do not know if it will even fix it. Now the system has numerous warning lights related to the adaptive cruise, lane keep assistance, forward warning system and lane departure warning. Again I have called America Honda and local dealership. They do not know how to fix it. This is a major safety hazard and they should be forced to repair it under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580633April 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM
At 60 mph, the fuel injectors failed on cylinder 1/2/3 (known issue based on TSB [XXX]). The vehicle produced various error codes but did not go into limp mode. We proceeded to the nearest exit on the highway to safely pull off. The engine shortly after turned on limp mode as we neared the exit. We heard an audible ping noise and the engine power changed (could still keep the vehicle moving but shaking in the steering wheel). We were on a straight path of road so the steering wheel shaking was manageable. We had the vehicle towed to nearest Honda Dealership and they completed the TSB putting in new injectors. The fault codes cleared on cylinder 1 & 2 but not 3. They performed compression test and assessed dead cylinder requiring new engine replacement. Technician also noted that #3 injector had locked open and spark plug was soaked with fuel from flooding the engine cylinder. I escalated to Honda Corporate (case # [XXX]) and they looked into the matter believing it wasn't that severe. After 1 month, they closed the claim at the regional manager level, with no earnest money, and said we were on our own for an engine with 74k miles since it was out of 60k warranty. I towed the car to my private certified mechanic (who had done all the oil changes since purchase at 34k miles). He checked with borescope and cylinder wasn't moving while crank turning. He has diagnosed broken piston rod and looking for used engine to try and replace. Honda Asheboro quoted $6,400 for repair. We believe that #3 cylinder hydro-locked when ECU turned off injector and spark plug but couldn't closed the injector properly (known debris in fuel system) causing the piston rod to break and luckily not drop the piston into the crankcase. Car is sitting idle waiting for repair or further review. Will be taking Honda Corporate to small claims court in Stanly County, NC. Other known issues for this model/year is fuel pump and piston bearings (both also TSB's and not recalls). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580032March 29, 2024
STRUCTURE:BODY
Power Tailgate is not functioning and the trunk opens on its own. Yes, available for inspection. The trunk opening on its own puts the safety of everyone in the car at risk. I had the same issue 9 months ago, the dealer charged me $1200 to fix it. The dealer inspected it and stated it was due to a water leak that damaged the control module for the Power Tailgate. Nothing prior, a "Power Tailgate Problem" warning appeared on the dashboard, and the Power Tailgate stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579653March 27, 2024
FUEL/PROPULSION SYSTEM
My van has been stalling out constantly and not allowing me to power/move the car forward on several occasions. Most recently, my car has stalled out in two intersections, causing other cars to swerve/slam on the breaks and almost hit my car with my three young children in the car. I especially have trouble getting up any sort of hill. It is also a big problem when I have to stop my car for any amount of time (i.e. stop signs, turning lanes, stop lights) and then try to power my car when it is my turn. The car almost always stalls and has almost caused several accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579605March 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Right Power door will not open or close with buttons or key fob. Must open/close manually. The doors are too hard to open manually for smaller children and even some adults making it a safety concern in case of emergency. This started intermittently a year ago and is now a constant. Tailgate has been opening and closing on its own, even when locked while parked as well as when the idle stop is activated while in drive. This is a concern that someone can get in the vehicle when unattended. It also shuts (and didn't stop) when someone was standing in the opening while removing something when it occurred. This started about a month ago. I was told to take it to a dealer and pay them to diagnose it. The dealers have a wait list and it's also not in my budget. These are real concerns and I feel Honda isn't taking ownership of the dangers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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