Honda Odyssey Complaints (2002)

960 consumer complaints on file.

#10256560January 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE'S 2002 HONDA ODYSSEY VAN SLIPS DURING SECOND OR THIRD GEAR, DURING NOVEMBER 2008, MY DAUGHTER INFORMED ME OF A PROBLEM, SHE DESCRIBED THE PROBLEM AS THE TCS LIGHT AND ENGINE LIGHT CAME ON PLUS THE VAN WAS DRIVING SLOWLY. WHEN I TOOK IT TO THE HONDA SERVICE DEPARTMENT (BRANDO HONDA IN FLORIDA), THEY SAID IT WAS REQUIRING A MAINTENANCE PERFORMANCE (OIL CHANGE) AND TURNED THE ENGINE LIGHT OFF. AT THE END OF DECEMBER BOTH LIGHTS LIGHTED AGAIN, I TOOK THE VAN BACK TO THE DEALER THINKING THAT IT WAS POSSIBLE SOMETHING RELATED TO TRANSMISSION MAINTENANCE (FLUID CHANGE), AFTER SETTING UP THE TRANSMISSION FLUID CHANGE, I MENTIONED THAT THE TRANSMISSION WAS SKIPPING POSSIBLY SECOND OR THIRD GEAR, THE SERVICE REP OFFER TO DO A DIAGNOSTIC FOR $40.00 AND TO CALL ME BACK TO LET ME KNOW IF ANYTHING WAS WRONG. THE SERVICE REP CALLED THE NEXT DAY AND TOLD ME THAT THE TRANSMISSION WAS BEYOND MAINTENANCE AND REQUIRED REPAIR WHICH WAS GOING TO COST AROUND $5,000. I DECLINED BECAUSE I WAS NOT GOING TO SPEND THAT KIND OF MONEY ON A VAN 2002 VAN. HE REPLIED BY OFFERING TO GET THE VAN APPRISED BY ONE OF THEIR APPRAISER TO WHICH I AGREED. BUT I GOT A CALL BACK FROM A SALESMAN WHO OFFERED ME $3,000 AS TRADE IN. MUCH WORSE WAS THAT EVEN AFTER THE SERVICE REP CLAIMED THAT THE TRANSMISSION WAS BEYOND MAINTENANCE THEY PROCEEDED TO COMPLETE THE $59.00 DOLLARS MAINTENANCE BECAUSE IT WAS AGREED WHEN I DROPPED THE VAN. I LOOK EVERYWHERE (EVERYONE KNOWS WHAT THE HONDA CHARGES FOR THIS KIND OF WORK) BUT THE LOWER I FOUND WAS $2,200, NOW I HAVE TO SPEND A GREAT AMOUNT OF CASH IN THE PRESENT ECONOMY TO REPLACE OR REPAIR THE TRANSMISSION, GET IN A NEW CAR, OR PARK THE VAN UNTIL I FIND THE MONEY. I KNOW THAT MOST HONDA'S BETWEEN 2000 AND 2004 ARE HAVING TRANSMISSION PROBLEMS BUT I HAVE NOT SEEN ANY SOLUTIONS. I READ IN THE INTERNET THAT HONDA WAS EXTENDING THE WARRANTY ON THESE TRANSMISSIONS BUT I FOUND NOTHING ON THEIR OFFICIAL WEBPAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256540January 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2002 HONDA ODYSSEY HAD TERRIBLE JERKING WHEN SHIFTING LAST FRIDAY. I WAS ON THE HIGHWAY, AND WHEN I WOULD PRES SON THE GAS TO ACCELERATE, THE CAR WOULD JERK AND SLOW DOWN. AT 70MPH, THIS WAS VERY DANGEROUS. APPARENTLY, THIS IS A VERY VERY COMMON PROBLEM WITH THESE CARS AND HONDA IS REFUSING TO ACKNOWLEDGE THAT THE TRANSMISSIONS ARE FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256052January 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
THE TRANSMISSION OF OUR 2002 HONDA ODYSSEY STARTED SLIPPING WHEN SHIFTING FROM 2ND INTO 3RD GEAR AROUND 40,000-50,000 MILES. THE FAILURE OCCURRED ABOUT ONCE A MOTH. THE HONDA DEALERSHIP HAD INSTALLED AN A/T OIL JET KIT AROUND THAT TIME BECAUSE OF A SAFETY RECALL, BUT THE TRANSMISSION SLIPPING WAS UNAFFECTED BY THAT REMEDY. THE FREQUENCY AND SEVERITY OF SLIPPING HAS INCREASED AND IS CURRENTLY AT 3-4 TIMES PER WEEK. AT 96,500 MILES THE CHECK ENGINE LIGHT HAS COME AND THE HONDA DEALER TOLD US THAT THE TRANSMISSION AND TRANSMISSION CONTROL UNIT HAVE FAILED AND NEED TO BE REPLACED. SINCE THE SLIPPING HAS BEEN OCCURRING MORE FREQUENTLY, SAFETY HAS BECOME A MAJOR CONCERN TO US. THE VEHICLE CANNOT BE TRUSTED TO ACCELERATE OUT OF DANGEROUS TRAFFIC SITUATIONS (I.E., MERGING INTO HIGHWAY TRAFFIC, PASSING, DRIVING IN HILLY AREAS), SINCE ONE CANNOT PREDICT WHEN THE VEHICLE LOSES POWER/SLIPS OUT OF GEAR. IT HAS TAKEN 3 MINUTES ONCE TO SHIFT FROM 2ND INTO 3RD. WE HAVE BEEN LUCKY SO FAR THAT NOTHING MORE SERIOUSLY HAS HAPPENED, BUT BASED ON OUR EXPERIENCES AND READING ABOUT THE EXPERIENCES OF OTHERS, IT IS ONLY A MATTER OF TIME UNTIL THIS TRANSMISSION DESIGN ISSUE WILL LEAD TO SERIOUS ACCIDENTS (HOPEFULLY NOT FATAL). HONDA HAS OFFERED TO REPLACE THE TRANSMISSION AND CONTROL UNIT AT A REDUCED RATE, BUT SINCE THIS ISSUE SHOULD BE COVERED BY AN EXTENDED WARRANTY (AS WAS THE CASE FOR THE 99-01 ODYSSEY MODELS) OR A RECALL, ANY REPAIR COST THAT THE CUSTOMER HAS TO BEAR IS ADDING INSULT TO INJURY. I HOPE, THE NHTSA WILL LOOK INTO THIS ISSUE THOROUGHLY AND ADVOCATE ON BEHALF OF THE CONSUMER. PLEASE DON'T WAIT UNTIL SOMEONE GETS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255790January 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA 2002 ODYSSEY EX-L WAGON 4D HAS ONLY 72,000 MILES. IT STOPPED IN THE MIDDLE OF THE ROAD AND AFTER TAKING IT TO THE DEALER, IT WAS DIAGNOSED THAT THE TRANSMISSION NEED TO BE REPLACED. THE COST QUOTED WAS ABOUT $3000. I CHECKED THE WEBSITE AND THERE ARE COMPLAINTS ABOUT THIS MODEL AND YEAR AND APPARENTLY IS A FACTORY DEFECT. I AM ASKING FOR HONDA TO BEAR ALL COSTS OF REPAIR/REPLACEMENT OF THIS TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255517January 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR TRANSMISSION IS NOT WORKING PROPERLY. THE CAR ODOMETER IS 59,600 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254220January 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SUDDENLY AND UNEXPECTEDLY STARTED SLIPPING GEARS AT 105K MILES. REGULAR ROUTINE MAINTENANCE HAS ALWAYS BEEN PERFORMED THOUGH FEW RECORDS WERE KEPT. VEHICLE HAS ALWAYS BEEN DRIVEN GENTLY IN VARIED CITY AND HIGHWAY CONDITIONS. GOVERNMENT ORDERED RECALL WORK WAS DONE IN 2004 AND HONDA RECORDS SAY PROBLEM WAS "FIXED". REPAIR RECORDS INDICATE THAT AN A/T OIL JET WAS INSTALLED AFTER TECHNICIAN MADE SUBJECTIVE DECISION THAT THERE WAS NO VISUAL DAMAGE. RECALL WAS ORDERED DUE TO FAULTY TRANSMISSION DESIGN ISSUE INVOLVING SECOND GEAR THAT MAY CAUSE CATASTROPHIC FAILURE UNDER CERTAIN CONDITIONS. NOW TRANSMISSION IS HAVING PROBLEMS WITH SECOND GEAR ENGAGEMENT UNDER ALL CONDITIONS. LOCAL HONDA DEALER REFUSES TO ACCEPT ANY RESPONSIBILITY SINCE THE VEHICLE IS OUT OF WARRANTY THOUGH THEY ADMIT THAT THERE WAS A SERIOUS DESIGN PROBLEM WITH '02 TRANSMISSIONS, JUST AS THERE WAS WITH 99-01 MODELS THAT RECEIVED AN EXTENDED WARRANTY DUE TO CLASS ACTION LAWSUIT. FEAR IS THAT THE "FIX" THAT WAS INSTALLED BACK IN '04 WAS NOT SUFFICIENT TO PREVENT FAILURE OF SECOND GEAR MECHANISM. THERE APPEARS TO BE THOUSANDS OF SIMILAR COMPLAINTS LISTED ON THE INTERNET, SOME INVOLVING SERIOUS ACCIDENTS OR NEAR MISSES. THIS DESIGN DEFECT SHOULD RECEIVE PROMPT ATTENTION BY HONDA OR NHTSA. OWNERS SHOULD HAVE CONFIDENCE THAT REPAIR OF THEIR VEHICLES IS SAFE FOR THE LONG TERM, NOT JUST A FEW THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254048January 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM WITH 2002 HONDA ODYSSEY. I'VE BEEN GOING TO THE HONDA DEALERSHIP HERE IN KILLEEN TEXAS EVERY MONTH FOR MORE THAN 6 MONTHS NOW REPORTING THE TRANSMISSION PROBLEM THAT I'M HAVING WITH MY VAN AND EVERYTIME I GO THERE THE DEALERSHIP TOLD ME THAT THE COMPUTER DIAGNOSTICS DOESN'T FIND IT OR THE MECHANIC DID NOT FIND ANY TRANSMISSION PROBLEM. AND NOW THE DEALERSHIP IS TELLING ME THAT I MIGHT HAVE TO PAY $3000 FOR REPAIRS AND THAT MY WARRANTY HAD EXPIRED SEPTEMBER 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253263December 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING BETWEEN 35-40 MPH ON NORMAL ROAD CONDITIONS, THE TRANSMISSION BEGAN TO SLIP EXCESSIVELY WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY RECOMMENDED THAT THE TRANSMISSION BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION); HOWEVER, THE REMEDY DID NOT SUFFICIENTLY CORRECT THE FAILURE. CURRENTLY, THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 107,500 AND CURRENT MILEAGE IS 109,540. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253061December 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 HONDA ODYSSEY MINI-VAN: TRANSMISSION DOES NOT BETWEEN 2ND AND 3RD GEAR. THIS CAUSES THE VEHICLE TO EFFECTIVELY DROP OUT OF GEAR WHILE IN TRAFFIC WHICH CAN CAUSE AN ACCIDENT. THIS OCCURRED TWICE ON DECEMBER 29, 2008. I HAVE SCHEDULED AN APPOINTMENT WITH LOCAL HONDA DEALER TO EVALUATE FAILURE. HOWEVER, THIS APPEARS TO BE A COMMON FAILURE FOR HONDA ODYSSEY TRANSMISSIONS BASED ON DISCUSSION FORUMS ON INTERNET. A CLASS ACTION LAW SUIT HAS BEGUN AGAINST HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253111December 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 60,000 MILES, OUR 2002 ODYSSEY'S TRANSMISSION FAILED AND WE HAD IT SERVICED AT AUTOWEST HONDA IN FREMONT. IT IS NOW 125,000 MILES LATER AND THE TRANSMISSION HAS FAILED AGAIN. THE WAY IN WHICH IT FAILED WAS IDENTICAL TO THE FAILURE AT 60,000 MILES. DUE TO WAY IN WHICH IT FAILED, I AM DEEPLY CONCERNED THAT THE REPAIRS BEING DONE TO FIX THE RECALL ISSUE FOR THE TRANSMISSION FAILURE ARE NOT ADEQUATE OR THE TRANSMISSIONS USED TO REPLACE THE RECALL HAVE AN IDENTICAL DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252874December 26, 2008
TIRES, TIRES:TREAD/BELT
COOPER LIFELINER TIRES 225/60R-16 INSTALLED ON A 2002 HONDA ODYSSEY. MIXED FRONT/REAR USAGE BUT FAILURES HAPPENED WHILE INSTALLED ON REAR. TIRES PURCHASED 6/04 AND FAILED WITH APPROX 60K MILES, BUT CONSIDERABLE TREAD REMAINING. FIRST OCCURRENCE 8/08 WITH VEHICLE AT 70 MPH ON STRAIGHT ROAD. WITH NO WARNING OTHER THAN A SLIGHT RHYTHMIC NOISE AND WITH NO PRIOR VISUAL INDICATION OF DISTRESS, THE TIRE SUFFERED A NEAR COMPLETE TREAD SEPARATION AND SUDDEN BLOWOUT. RESULTED IN DAMAGE TO WHEEL WELL AND DOOR PANEL, BUT NO ACCIDENT. FOUR MONTHS LATER, THE OTHER REAR TIRE HAD A SIMILAR EVENT, THIS ONE PRECEDED BY SOME VIBRATION, BUT NO VISUAL DISTRESS (STOPPED VEHICLE TO CHECK). AGAIN, EVENT WAS A BLOWOUT, THIS TIME WITH PARTIAL TREAD SEPARATION. VEHICLE WAS ON A STRAIGHT ROAD AT 65 MPH AT TIME OF EVENT. TIRE PRESSURES WERE CORRECT PRIOR TO FAILURES. PHOTOS OF TIRE FROM 2ND EVENT AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252791December 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 HONDA ODYSSEY WITH 79,000 MILES AND THE TRANSMISSION IS FAILING.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252758December 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED. THIS IS THE 2ND TIME. FIRST ONE WAS REPLACED AT 68,000. THIS ONE HAS ABOUT THE SAME MILEAGE ON IT 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252670December 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE REVVED TO OVER 3,000 RPM'S. AS THE CONTACT SLOWED DOWN THE VEHICLE, THE GEAR SHIFTER JUMPED INTO GEAR. THE TRANSMISSION JUMPS INTO GEAR AND THE ENGINE REVS AT BOTH LOW AND HIGH SPEEDS. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THEY ALSO FOUND FAILURES WITH THE ECM. THE REPAIR WOULD COST OVER $4,000. THE CONTACT WILL CALL THE MANUFACTURER FOR FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252020December 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING HIGHWAY WITH CRUISE CONTROL ON AT 75MPH, SUDDENLY LOCK TO LOW GEAR WHICH CAUSED TO HIGH RPM AND I WAS NOT ABLE TO CHANGE THE GEAR FOR MORE THAN 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251714December 14, 2008
LATCHES/LOCKS/LINKAGES
HONDA ODYSSEY 2002 PASSENGER DOOR JAM. DOOR DOES NOT CLOSE PROPERLY; THIS IS A SAFETY HAZARD AS I TAKE 3 SMALL CHILDREN IN A CAR WHERE DOOR IS NOT FULLY SECURED. HAVE TO DRIVE CAR WITH ALARM SOUND. TAKEN CAR TO DEALER MANY TIMES & THEY ARE UNABLE TO FIX PROBLEM AND REFUSE TO ACKNOWLEDGE THAT THIS IS A MAJOR PROBLEM WITH MANY OF THE ODYSSEY MINI-VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251538December 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION IS HESITATING (ONE OF THE GEARS IS MALFUNCTIONING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251348December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
LTR FROM SENATOR FEINSTEIN ON BEHALF OF CONSTITUENT, REGARDING HIS COMPLAINT FILED WITH NHTSA RE 2002 HONDA ODYSSEY TRANSMISSION PROBLEM. *NJ THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THERE WAS A KNOWN TRANSMISSION PROBLEM WITH THAT MODEL YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250815December 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS FOR A 2002 HONDA ODYSSEY. AROUND 95,000 MILES, THE VAN BEGAN TO HAVE ISSUES WHEN SHIFTING BETWEEN GEARS. IT WOULD STICK OR HESITATE. MY WIFE DID NOT TAKE IT INTO HONDA UNTIL AROUND 114,000 MILES B/C SHE DID NOT REALIZE HOW SERIOUS THE ISSUE WAS. AT 114,000 MILES, THE CHECK ENGINE LIGHT CAME ON. WHEN WE TOOK IT TO HONDA, THEY SAID THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED AND WOULD COST ABOUT $4000. I THEN FOUND OUT THIS WAS A KNOWN PROBLEM AND THERE WAS A CLASS ACTION SUIT THAT REQUIRED THEM TO EXTENT THE WARRANTY TO 109,000 FOR UP TO 2001 MODELS. SINCE WE ARE OUT OF THAT RANGE, THEY REFUSED TO REPAIR IT. CONSUMER REPORTS SITES ISSUES WITH TRANSMISSIONS IN ALL THE 2ND GEN(1999-2003) ODYSSEYS, BUT SINCE THE LAWSUIT ONLY MENTIONED 2001S, WE ARE OUT OF LUCK AND HONDA DOES NOT STAND BEHIND THE VANS EVEN WHEN THERE IS A KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249792November 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE VEHICLE WAS REPAIRED TWO YEARS AGO ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). CURRENTLY, THE TRANSMISSION IS FAILING AND THE CONTACT WOULD HAVE TO PAY TO HAVE IT REPAIRED. WHENEVER THE CONTACT SHIFTED GEARS, THE ACCELERATION INCREASES. HE MUST DEPRESS THE BRAKE PEDAL SO THAT THE VEHICLE WILL NOT ACCELERATE QUICKLY. THE ACCELERATION INCREASES ONCE THE VEHICLE HAS STARTED; THEREFORE, THE CONTACT MUST BE EXTRA CAUTIOUS. THE DEALER CONFIRMED THE TRANSMISSION FAILURE. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey