Honda Odyssey Complaints (2014)

310 consumer complaints on file.

#10985753May 15, 2017
SERVICE BRAKES
THE BRAKE ROTORS ARE FAULTY AND BECOME EASILY WARPED, CAUSING SEVERE SHAKING WHEN BRAKING, ESPECIALLY AT HIGHER SPEEDS BUT GENERALLY OVERALL. THE HONDA DEALER ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT COVER THE ISSUE UNDER WARRANTY. OUR VAN HAS LESS THAN 50,000 MILES, AND THE ISSUE WAS FIRST NOTICED AROUND 20,000 MILES. WE'VE TAKEN IT TO THE DEALER TWICE, AND THEY OFFERED TO "RESURFACE" THE ROTORS FOR $170 OR REPLACE WITH "UPDATED ROTORS" FOR $562 BUT DECLINED TO COVER UNDER WARRANTY (WE EVEN PURCHASED AN EXTENDED WARRANTY). I EMAILED THE DEALER WITH MY CONCERNS, AND I WAS TOLD THEY WOULD BE FORWARDED TO MANAGEMENT. I CALLED HONDA AS WELL TO REGISTER A COMPLAINT, AND THE HONDA REPRESENTATIVE SAID SHE WOULD FORWARD OUR CONCERNS TO ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985000May 11, 2017
VEHICLE SPEED CONTROL
WHEN I TRY AND ACCELERATE FROM A SLOW OR STOPPED POSITION MY VEHICLE STUTTERS OR HESITATES BEFORE SPEEDING UP. IT'S BEEN DOING THIS NOW FOR SEVERAL MONTHS. I NOTICED IT AFTER MY FILTER WAS CHANGED ON OCT 26,, 2016 AT THE DEALERSHIP. WHEN MY SONS RAISED THE HOOD THEY FOUND THE TOP WAS NOT CLOSED DOWN AND LOCKED ON THE FILTER. A LOT OF TRASH HAD GOTTEN IN THERE. THE PROBLEM SEEMS TO BE GETTING WORSE. I'VE MENTIONED IT TO DEXTER ALEXANDER AND HE HAD THE SERVICE GUYS BLOW IT OUT BUT IT HASN'T HELPED. THIS IS A $38,000 VEHICLE THAT I'M PAYING ON EVERY MONTH. THIS SHOULD' BE HAPPENING. THIS IS MY SECOND ODYSSEY. NEVER HAD A PROBLEM WITH MY FIRST ONE. PLEASE PLEASE PLEASE FIGURE OUT WHAT'S CAUSING THIS AND FIX IT. I'D HATE FOR YOU TO LOSE ME AS A CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983791May 5, 2017
POWER TRAIN
CLANKING AND JERKING WILL NOT ACCELERATE ALSO WAS HIT IN DC TRAFFIC AND IT COULD NOT KEEP UP. TOOK IT IN A WITH VIDEO AND HONDA ACTED AS IF THEY DIDN'T KNOW WHAT WAS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983033May 2, 2017
SERVICE BRAKES
WHILE TRAVELING HOME FROM A FAMILY TRIP TO OUR LOCAL MOUNTAINS, THE STEERING WHEEL BEGAN TO VIOLENTLY SHUTTER WHILE APPLYING THE BRAKES. THE ELEVATION CHANGE FROM BIG BEAR, CALIFORNIA TO THE BOTTOM OF THE HILL IN HIGHLAND, CALIFORNIA IS APPROXIMATELY 5400 FEET. I WAS NOT "RIDING" THE BRAKES NOR WAS I SPEEDING. I ONLY APPLIED THEM TO APPROPRIATELY SLOW THE VEHICLE IN CURVES. I WAS CONCERNED ENOUGH THAT I WAS NOT GOING TO BE ABLE TO AFFECTIVELY SLOW THE VEHICLE, OR CONTROL THE VEHICLE, THAT I PULLED OVER AND INSPECTED ALL FOUR BRAKE ROTORS AND SAW NOTHING VISUALLY. WHEN RESUMING DOWN THE HILL, THE SHUTTERING WAS MUCH BETTER FOR A COUPLE OF CURVES AND THEN CONTINUED AGAIN. I WAS ABLE TO NURSE THE VEHICLE DOWN THE HILL, UNTIL THEY WERE MORE STRAIGHTAWAYS AND I NEEDED THE BRAKES LESS. THE SHUTTERING DIMINISHED UPON LESS USE/COOLING. UPON RESEARCHING THIS ISSUE WITH MY VEHICLE, I FOUND THAT OVERHEATING OF THE BRAKE ROTORS IS EXTREMELY COMMON ON MY HONDA VEHICLE. I ALSO LEARNED THAT HONDA IS AWARE OF THE ISSUE, SO MUCH SO THAT THEY HAVE REDESIGNED THE REPLACEMENT ROTORS FOR MY VEHICLE. THE REDESIGN INCLUDES ROTOR VENTS TO HELP KEEP THE ROTORS COOL. I FEEL THE DESIGN FLAW OF THE ORIGINAL EQUIPMENT ROTORS IS A SIGNIFICANT SAFETY ISSUE THAT SHOULD BE ADDRESSED BY HONDA THROUGH A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980793April 26, 2017
SERVICE BRAKES
CAR HAS 53,000 MILES ON AND WHILE DRIVING IN SPEEDS ABOVE 30 MPH THE STEERING WHEEL VIOLENTLY SHAKES AND IS WORSENS WITH INCREASED SPEEDS. THIS SHAKES MY ENTIRE BODY, STEERING COLUMN AND MAKES IT DIFFICULT TO CONTROL THE WHEEL. I HAD ALREADY REPLACED BOTH FRONT AND BACK PADS AND HAD ROTORS TURNED AROUND 23K. ALL WORK DONE AT HONDA DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980873April 26, 2017
SERVICE BRAKES
LIKE SO MANY OTHER ODYSSEYS, THE BRAKES VIBRATE AND SHAKE THE STEERING WHEEL UNDER HEAVY BRAKING SUCH AS STOPPING AT THE BOTTOM OF A HILL. HONDA HAS COME UP WITH NEW PART #, BUT THEY SAY NOT COVERED ON OUR VEHICLE. SHOULD NOT HAVE TO REPLACE ROTORS & PADS AT 22000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978790April 17, 2017
SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE SECOND ROW DRIVER AND PASSENGER SEATS FAILED TO LOCK IN PLACE AND INDEPENDENTLY SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER RELATED TO THE SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970587April 4, 2017
UNKNOWN OR OTHER
HARD TRANSMISSION SHIFTS MOSTLY OCCUR AT LOW SPEEDS WHILE I AM IN HEAVY TRAFFIC. IF I SLOW DOWN ALMOST TO A STOP, AND TRAFFIC SPEEDS UP AND I ACCELERATE, THE TRANSMISSION JERKS VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967585March 21, 2017
ELECTRICAL SYSTEM
I OWN A 2014 HONDA ODYSEY, AND THE DRIVER DOOR SOMETIMES COME OPEN BY ITSELF WHEN I AM DRIVING. OTHER TIMES I CANNOT GET IN TO THE VEHICLE, BECAUSE I CANNOT UNLOCK THE DOORS TO GET INTO THE VEHICLE, NOT EVEN USING THE REGULAR KEY. WHEN I PARKED MY VEHICLE, AND IF BY ANY CHANCE I AM ABLE TO LOCK THE VEHICLE DOORS, THEN A FEW MINUTES LATER THE DRIVER DOOR COME OPEN (NOT UNLOCK) BY ITSELF. I CANNOT LEAVE ANYTHING INSIDE THE VEHICLE, BECAUSE ANYONE CAN JUST GET IN. YESTERDAY, 20 MARCH 2017, AFTER I PARKED MY VEHICLE I WAS TRYING TO GET OUT AND I COULD NOT, BECAUSE I COULD NOT UNLOCK THE DRIVER DOOR. A VERY SCARY FEELING. I HAD TO JUMP TO THE BACK OF THE VEHICLE AND GOT OUT OPENING THE BACK DOOR. THE REMOTE/SWITCH SOMETIMES WILL LOCK AND UNLOCK ALL THE DOORS, AND THE HATCH, BUT WILL NOT THE DRIVER SIDE DOOR. THE OTHER DOORS AFTER I START THE CAR AND START DRIVING WOULD NOT LOCK AUTOMATIC LIKE IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967238March 20, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I OWN A 2014 HONDA ODYSSEY, AND HE DRIVER DOOR SOMETIMES COME OPEN BY ITSELF WHEN I AM DRIVING. OTHER TIMES I CANNOT GET IN TO THE VEHICLE, BECAUSE I CANNOT UNLOCK THE DOORS TO GET INTO THE VEHICLE, NOT EVEN USING THE REGULAR KEY. WHEN I PARK MY VEHICLE, AND IF BY ANY CHANCE I AM ABLE TO LOCK THE VEHICLE DOORS, THEN A FEW MINUTES LATER THE DRIVER'S DOOR COME OPEN (NOT UNLOCK) BY ITSELF. I CANNOT LEAVE ANYTHING INSIDE THE VEHICLE, BECAUSE ANYONE CAN JUST GET IN. YESTERDAY, 20 MARCH 2017, AFTER I PARK MY VEHICLE I WAS TRYING TO GET OUT AND I COULD NOT, BECAUSE I COULD NOT UNLOCK THE DRIVER'S DOOR. A VERY SCARY FEELING. I HAD TO JUMP TO THE BACK OF THE VEHICLE AND GOT OUT OPENING THE BACK DOOR. THE REMOTE/SWITCH SOMETIMES WILL LOCK AND UNLOCK ALL THE DOORS, AND THE HATCH, BUT WILL NOT THE DRIVER SIDE DOOR. THE OTHER DOORS AFTER I START THE CAR AND START DRIVING WOULD NOT LOCK AUTOMATIC LIKE IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966271March 16, 2017
SERVICE BRAKES
HONDA ODYSSEY 2014 AT LESS THEN 20,000 MILES I GOT GOT A VIOLENT SHAKE WHEN BREAKING TOOK IT TO THE DEALER AND ALL THEY DID WAS RESURFACE THE ROTORS. NOW AT 33,000 THEY ARE DOING THE SAME THING. CALLED HONDA AND THEY SAID THAT IS NORMAL BRAKE WEAR. AFTER DRIVING FOR 40 YRS HOW OR WHAT TYPE OF MATERIAL IS HONDA USING FOR THEIR ROTORS NEVER HAPPENED ON ANY PAST CAR WITH SUCH LOW MILEAGE. THIS IS A MAJOR ACCIDENT GOING TO HAPPEN. COMING DOWN A MOUNTAIN ROAD IS DANGEROUS LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959779March 9, 2017
STRUCTURE:BODY, SEATS
NHTSA RECALL 16V-933 AND POSSIBLY DANGEROUS WINDSHIELD FRAME. I CALLED AMERICAN HONDA MOTOR CO. REGARDING NHRSA RECALL 16V-933 AND WINDSHIELD APPARENTLY COMING APART FROM ITS FRAME. AMERICAN HONDA MOTOR CO. REFUSED TO DISCUSS THESE ISSUES WITH ME; REFERRED ME, INSTEAD TO A LOCAL DEALER. I CALLED THE LOCAL HONDA EAST DEALERSHIP, 702-369-3099, ONLY TO BE TOLD THE ALL TECHNICIANS WERE TOO BUSY WITH MORE IMPORTANT MATTERS, BUT THAT I COULD LEAVE MY PHONE NUMBER AND ONE WILL CALL ME WHEN ONE BECOMES FREE. THAT WAS YESTERDAY MORNING, MARCH 8, 2017. AS OF THIS MORNING, MARCH 9, 2017, I10:33 AM, I HAVE RECEIVED NO PHONE CALL FROM HONDA EAST. HONDA CASE NO. 5766404.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959014March 6, 2017
STRUCTURE:BODY, SEATS
CONTACTED "DAVE" AT HONDA TO INQUIRE WHETHER HONDA IS PREPARED TO DEAL WITH THE 2ND SEAT RECALL. THIS "CHAT" SESSION WITH "DAVE" IS A TOTAL FRAUD. TRY IT. DAVE DOES NOT EXIST. THE ONLY NOTICE I HAVE RECEIVED FROM HONDA REGARDING THIS RECALL STATED THAT HONDA DID NOT HAVE THE NECESSARY PARTS. HONDA WEBSITE STATES THAT I MUST BRING MY VEHICLE IN IMMEDIATELY BECAUSE MY LIFE IS AT STAKE. YET HONDA CANNOT TELL ME THAT IT CAN FIX THE PROBLEM. ALSO, I NOTICED TODAY THAT THE BOTTOM WINDSHIELD SEAL OR SUPPORT THAT HOLDS THE WINDSHIELD IN PLACE HAS BUCKLED IN NUMEROUS PLACES AND IS ABOUT TO COME OFF ENTIRELY. THIS WOULD PERMIT WATER TO ENTER THE ENGINE COMPARTMENT AND CREATE A DRIVING HAZARD. IT MIGHT ALSO PERMIT THE WINDSHIELD TO COME LOOSE. I SUSPECT THAT THIS IS NOT JUST MY VEHICLE, BUT IS LIKELY A PROBLEM WITH ALL OF THE HONDA LINEUP. I DON'T KNOW WHEN THIS HAPPENED, SO I CANNOT ANSWER THAT QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956076February 21, 2017
POWER TRAIN
TRANSMISSION EXHIBITS JERKY SHIFTING UNDER LOW SPEED, LIGHT ACCELERATION CONDITIONS. GENERALLY WHEN GOING FROM FIRST TO SECOND GEAR. TOLD DEALERSHIP IMMEDIATELY BEFORE CAR LEFT THE LOT AND WAS TOLD THEY WOULD FIX IT. CALLED ME TWO DAYS LATER SAYING IT WAS DONE, BUT CAR CONTINUES TO DO SO. SERVICE DEPARTMENTS ARE A WASTE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949773February 6, 2017
POWER TRAIN
TRANSMISSION EXHIBITS JERKY SHIFTING UNDER LOW SPEED, LIGHT ACCELERATION CONDITIONS. GENERALLY WHEN GOING FROM FIRST TO SECOND GEAR. NOT PERFORMING. AT ALL WHAT A CAR OF THIS PRICE SHOULD NO RECALL BUT PLENTY OF PEOPLE ARE COMPLAINING ABOUT THIS LOUSY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948754January 31, 2017
STRUCTURE:BODY
PASSENGER SIDE REAR DOOR WILL NOT OPEN UNDER ANY CONDITION. THE DOOR WILL NOT OPEN MANUALLY OR VIA THE POWER DOOR FEATURE. THIS LIMITS THE EGRESS FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936159December 19, 2016
SERVICE BRAKES, STEERING
THE STEERING WHEEL SHAKES WHEN BRAKING AT HIGHWAY SPEEDS. THIS STARTED AT ABOUT 30,000 MILES. I TOOK THE CAR TO THE DEALER, AND THEY IMMEDIATELY SAID I NEEDED THE BRAKES RESURFACED BEFORE THEY EVEN DROVE THE CAR. THIS TELLS ME THEY ARE AWARE OF A RECURRING ISSUE. AT THIS POINT IT WAS OUT OF WARRANTY AT 38,000 MILES BECAUSE I HAD ALREADY PURCHASED BRAND NEW TIRES THINKING THAT WAS THE PROBLEM. I HAD THEM ALIGN THE TIRES THAT DAY, AND THE SHAKING DID NOT GO AWAY. HONDA NEEDS TO TAKE RESPONSIBILITY AND RECALL FAULTY BRAKES. THEY SHOULD NOT NEED COSTLY REPAIRS AT THIS LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929713December 3, 2016
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I STOPPED THE VEHICLE ON AN INCLINED STREET TO TALK WITH A NEIGHBOR. HE ASKED ME TO LOOK AT SOMETHING SO, I TURNED THE IGNITION OFF NOT THINKING THE GEARSHIFT WAS STILL IN THE DRIVE POSITION. AFTER THE ENGINE STOPPED I STARTED TO EXIT THE CAR WHEN IT BEGAN TO ROLL. I APPLIED THE BRAKES THEN RESTARTED THE CAR AND SHIFTED INTO PARK. THIS IS A SAFETY ISSUE REQUIRING A RECALL BEFORE SOMEBODY GETS INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927203November 21, 2016
SERVICE BRAKES
FRONT ROTORS WARPED AFTER 12000 MILES. COMPLAINTS TO HONDA DEALER. TOLD THIS IS NORMAL. NO REPLACEMENT OFFERED. THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE INITIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910169September 28, 2016
SEATS
THE SECOND ROW SEATS BOTH DRIVER AND PASSENGER SIDE DOES NOT LATCH PROPERLY. THIS USUALLY OCCURS WHEN ACCESSING THE 3RD ROW SEATS USING THE SLIDE HANDLE. UNDER NORMAL OPERATION, RETURNING THE 2ND ROW SEATS TO THE UPRIGHT POSITION SECURES THE SLIDER MECHANISM OF THE SEATS AND PREVENTS THE 2ND ROW SEAT FROM MOVING. HOWEVER, THE LOCKING MECHANISM DOES NOT WORK AND YOU WILL NOT KNOW THAT THE SEAT IS NOT SECURE. POSSIBLE INJURY MAY OCCUR TO THE 3RD ROW OCCUPANTS IF THE 2ND ROW SEAT MOVES WHEN THE VEHICLE IS IN MOTION. 2ND ROW SEAT OCCUPANTS ALSO MAY BE INJURED IN THIS SITUATION WHEN THE VEHICLE IS IN MOTION. DEALER REPLACED LOCKING MECHANISM OF THE PASSENGER-SIDE 2ND ROW SEATS BUT DRIVER SIDE SEAT NOW DISPLAYS THIS SYMPTOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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