Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11547566October 1, 2023
VISIBILITY/WIPER
My car had been parked, and when I shut one of the passenger doors, the back window shattered. My car is only about a year old and has never had any previous issues. My safety was obviously put at risk due to shattered glass and having to drive a car without a back window. Online forums state the same issue with other 2023 Honda HR-Vs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547480September 30, 2023
UNKNOWN OR OTHER
I was driving on my way home and I heard a large pop. It turned out to be my rear windshield that was spider cracked and a huge hole on the passenger side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547452September 30, 2023
VISIBILITY/WIPER
On 09/29/2023 evening at Trenton NJ it was drizzling. I see water droplets on side mirrors and back glass, so turned on rear defogger and drove just 2 minutes, with no reason by back glass shattered with blow sound. I immediately stopped car and saw glass particals fallen inside and few on road. Luckily no one injured. We are traveling with infant and elders. Honda is responsible for this cheap quality glass . Please help us to cover the cost and recall this defect in the car for future people safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547433September 29, 2023
VISIBILITY/WIPER
My rear window shattered on September 29th, 2023 on my 2023 Honda HRV Sport. My car had some frost on the windows early that morning, so I used the remote start to start my vehicle and let it run for about 5 minutes before leaving for work. I left the defrost on during my short 10 minute drive to work. When I came out to my car at lunch, the entire back window was completely shattered and had a large hole approximately 3 inches in diameter on the left side. The glass completely fell into my car once the driver door was shut gently. The company ran back the cameras to see if there was an incident that caused my rear window to shatter. The camera footage catches the rear window shattering about 4 minutes after I turned the car off. Nobody was near the car when it happened and it appeared that the window just shattered on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547271September 29, 2023
UNKNOWN OR OTHER
Rear window shattered while in the garage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547167September 28, 2023
VISIBILITY/WIPER
At 4:30 pm on 9/25/2023, I was driving my car on a paved road leading out of Jacksonville,Or. to a nearby town. The weather was mild, no wind and slight mist. I was not using the wipers. Without any warning, the rear window exploded, shattering all of the window and leaving a very small open rectangle on the bottom of the window. There was no sign of a projectile either in the car or in the shards of glass.Had a passenger or my dogs been in the back seat, they would have been subject to flying glass particles. I was shocked and thought someone had fired gun at my car. I was able to do a u- turn and return home where I called my insurance. They immediately called Safelite and made an appointment for window replacement. The job was done 9/28/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547097September 28, 2023
VISIBILITY/WIPER
A few days ago I was driving to when my rear windshield suddenly blew up and shattered after using my defroster. If my dog was in the back he would have been injured by the glass. I am still waiting to hear back from Honda and the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547034September 28, 2023
VISIBILITY/WIPER
I was driving down road and back windshield shattered with no impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547007September 27, 2023
UNKNOWN OR OTHER
I left work at about 430 p.m. and at just that time, it started to rain and then some torrential rain. Because of the heavy rain, I did use my rear defroster, the rear wiper, front wiper and front defroster. My drive as far as distance is about 18 miles, but because of the weather, traffic was slow. Then the rain stopped so I did not need to use the rear wiper. About 1-1/2 miles from my exit I heard a pop, pulled over to the shoulder of the road and saw that the back window on the left side had a hole and the rest of the glass was shattered. As time went by, as I was slowly driving home (the rest of the drive is about 5 miles), more and more of the glass was falling in. Now most of the glass is missing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546984September 27, 2023
VISIBILITY/WIPER
I came back to my car from class and my entire back windshield was shattered. There were cameras and nothing made impact with my car, it just happened by itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546905September 27, 2023
VISIBILITY/WIPER
Rear windshield shattered without impact from rock or other foreign object. Car was parked in a lot for 1 hour in the shade after driving for 20 minutes. Rear defroster was used 3.5 hours before incident for approximately 10 minutes. Glass shattered inside trunk and onto pavement of parking lot, which is used by a daycare [XXXXXXXXXX]; daycare providers were extremely concerned for children's safety following incident. No warning messages or symptoms were seen prior to incident. Vehicle to be brought to dealer for inspection; initial call to dealer was unsuccessful in acquiring answers regarding the problem. Problem has been reported multiple times on [XXX] over the last few months, with varying responses from dealers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546829September 27, 2023
VISIBILITY/WIPER
I'm one of the many individuals who experienced the rear windshield imploding or shattering. Its been a few days, so far Honda and Los Angeles(downtown) Honda have not been helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546708September 26, 2023
UNKNOWN OR OTHER
About 10 minutes after turning on the rear defroster the back window spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546704September 26, 2023
STEERING
My car is under 10,000 miles and I've had it since November 2023, and in August 2023, the steering wheel began to feel "sticky" and has ever since then. The steering wheel feels jerky when driving at no particular speed and acts up randomly, but I have noticed it is becoming more pronounced. I notice it when I'm driving straight in my lane, and have not felt it when making a lane change or turning. At some point it's like the steering wheel is met with such resistance when steering, I have to use an abnormal amount of effort to move the steering wheel just to stay in my lane. Sometimes, when having the car parked, if you slightly move the wheel back and forth, you can feel the stickiness, and even here the wheel getting stuck. The steering wheel does not feel smooth when driving. I did bring it to a Honda dealership a couple of times this past month and the technician was unable to detect an issue when running a diagnostics test. My car did not show any warning indicators.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546701September 26, 2023
VISIBILITY/WIPER
Car was parked in a parking lot. Nothing hit it, it wasn’t on and the rear window shattered completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546593September 26, 2023
UNKNOWN OR OTHER
On September 6, 2023 at approximately 7:00AM was standing beside my vehicle pumping gas when I heard a loud noise. My daughter, who was in the car, turned around to look at me and asked me if my car was OK. Then she told me to look at my rear window. When I looked at the window it had "exploded". There was a large hole in the left, center area of the window with the rest of the window shattered, but intact. The car was off, it was on the cooler side with temperatures in the upper 50s' to low 60's. The rear defroster had been on previously on the drive, but the car was off at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546551September 26, 2023
VISIBILITY/WIPER
I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV SPORT shattering and exploding today while I stopped at a stop sign. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I had a newborn in the back seat in her car seat as soon as this happened. Doesn't make me feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546456September 25, 2023
UNKNOWN OR OTHER
I used the rear defroster while driving, and the rear windshield glass just completely shattered when I parked. Nothing hit it. There was light rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546421September 25, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546260September 24, 2023
VISIBILITY/WIPER
Rear windshield exploded and shattered into pieces mostly on the middle part of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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