Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11549002October 9, 2023
VISIBILITY/WIPER
I was parked at a restaurant and come out to notice my whole back windshield is completely shattered. There was no cracks in it and nothing ever hit it. Completely annoyed about the situation and then have to be paying out of pocket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548948October 9, 2023
VISIBILITY/WIPER
I was driving normally and my back windshield shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548803October 7, 2023
VISIBILITY/WIPER
I was just driving down the road at approx 45mph when the rear window suddenly shattered with very loud BANG. Pieces of glass inside and out. Nothing hit the window, it just shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548700October 6, 2023
VISIBILITY/WIPER
My 2023 Honda HRV rear winshield imploded all by itself. I reached out immediately to my Honda dealership and they said there is no recall and they have not heard of any issue from other owners. There was nothing they could do for me. I filed a police report and took a lot of pictures. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548690October 6, 2023
VISIBILITY/WIPER
I was driving within the speed limit on a street and noticed lack of visibility in my rear window so I turned on the defroster. Within a matter of minutes I heard a loud shatter sound and looked back and saw my rear window shattered. I thought someone threw something at it at first, but after pulling over to the side I noticed the rear window just randomly shattered. At first it was a big hole, and then the rear window just kept falling down by fragments. I have turned on that rear defroster many times and nothing like this ever happened. There were no cracks in the rear window either because I inspect the car every time before I get into it. The window fragments were scattered over my trunk and it looked as it the window popped off my car, signaling a defect. The vehicle is available for inspection. My family member was in the back seat and I instantly was terrified they were injured by the glass. This random shattering of the window is seen by many people with the 2023 Honda HR-V, not just me. The vehicle should be inspected by the dealership, but they are claiming it might have been a rock that cracked it, which I do not believe as I am very careful when I drive and inspect the car. No warning signs were present when this happened, so it was very frightening for all of us in the car when our rear window randomly shattered with a loud noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548566October 6, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER, VISIBILITY/WIPER
I was driving my Honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548432October 5, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while driving 50 MPH, she heard an abnormal gunshot-like sound and immediately pulled over to the side of the road. Upon inspecting the vehicle, the contact noticed that the rear windshield had imploded. The contact stated that she contacted the police department, and a police officer arrived and inspected the vehicle. The police officer determined that there was no external cause to the failure. The contact covered the rear windshield with plastic and duct tape, and then drove to her destination. The vehicle was taken to the dealer, who informed the contact that it was known failure. The dealer informed the contact that the rear windshield needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548338October 4, 2023
VISIBILITY/WIPER
I drove my vehicle last night and had no issue. When I came down this afternoon my window was completely shattered but intact. The edging was falling to pieces but the tint film seemingly kept the glads together even though it wad webbed with cracks. There was NO sign of any impact, no hole, no chip, no nothing. Just a randomly cracked back windshield. I reverse park my vehicle and it would have been hard for anyone to access since it’s parked close to my garage door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548327October 4, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548295October 4, 2023
VISIBILITY/WIPER
Car was parked. Upon arrival back to the car, I noticed the back windshield had shattered into a spiderweb. Car has never been in an accident and back windshield is all stock. No modifications to the car have been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548138October 4, 2023
STRUCTURE:BODY
Rear window exploded with no impact after using rear defrost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548119October 4, 2023
VISIBILITY/WIPER
Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. Windshield started cracking around the edges and then progressed more inwards towards the middle. Huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten severely injured. I do not see any open recalls about this issue on Honda’s website, but it seems like this issue is happening to other individuals too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547986October 3, 2023
VISIBILITY/WIPER
On 10/03/2023, I was in stop-and-go traffic on the highway when I heard a loud pop towards the rear of my vehicle. When I looked in my rearview mirror, I saw that my rear windshield was completely shattered. There was a hole on the driver's side that gradually grew bigger as I drove off the highway. When I pulled over to assess the damage, it looked like the glass was protruding outwards. I did not find any objects inside my car that would suggest something was thrown at my car. The rear of my vehicle was untouched, so no signs of collision. My rear windshield just shattered without an identifiable cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547942October 3, 2023
VISIBILITY/WIPER
The rear windshield shattered and broke. I was at a complete stop in a line when I heard a loud pop and saw the rear windshield had broken. I pulled into a parking space to inspect what had happened. There was a large hole on the left side of the rear windshield, the rest of the windshield was shattered and the side and bottom edges looked blown out. Thankfully my children were not in the back seat at the time of incident. Immediately drove home, where more of the windshield fell in, and called the dealership where I purchased the vehicle 10 months ago and explained what had happened. The lady I spoke with told me it was not an uncommon problem. She put me on hold and then told me I would need to file with my insurance company or bring it in and they could quote me a price to replace it. I explained it was a brand new car and I purchased the 8 year warranty and she stated they would not cover it. I requested to speak to the service manager but I was told he was in a meeting and would call me back. I have not heard back from the service manager at this point. We did file a claim with our insurance since it needs to be repaired. The soonest they can come out is next week. This occurred roughly at 7:50 am, it was 76 degrees outside, partially cloudy, and I had used the rear defrost earlier to see out my back windshield. There was no warnings of any kind of impending failure, it was a sudden malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547870October 2, 2023
VISIBILITY/WIPER
I got in my car turned on my rear defroster and I heard a popping sound as if someone had thrown something at my car. I looked up and saw that my rear window was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547869October 2, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
Rear window shattered randomly on a cool day with the rear defrost on. I was parked and bearded a boom and looked back and my rear window was shattered. No damage to the vehicle, no accident with vehicle, and object thrown at window. The window just shattered randomly. I’ve read this is a common issue with this year and model, I’ve heard the rear defrost overheats and shatters the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547799October 2, 2023
UNKNOWN OR OTHER
The unsettling incident took place on on Sep 30, 2023 when I returned home and was about to park my prized possession, a sleek HRV Sport, within the safe confines of my garage. As the hum of the engine lulled to a gentle stop, I was ready to ease the car into its resting place when an unexpected and startling sound pierced the air, resembling a gunshot. My eyes darted to the rearview mirror, revealing a distressing sight: the back window on the driver's side had shattered into a constellation of glass fragments, cascading like crystalline rain. The eerie sight left us three occupants of the car in a state of shock and disbelief. We searched our surroundings, but neither the roadway nor any object within the car appeared to be the source of this sudden catastrophe. Strangely, the glass had shattered from the inside out, defying all conventional expectations of impact. Convinced that no external force was to blame (rubber seal of the windshield was lying on the floor), we attributed the shattered window to a manufacturing flaw within the vehicle. A deeper investigation corroborated our suspicions, as we stumbled upon a disconcerting truth: this particular make and model had a history of such defects. Scores of individuals had shared similar harrowing experiences online, cementing the notion that we were victims of a pervasive manufacturing issue. In the wake of this disheartening discovery, a wave of determination surged within us. We resolved to take collective action, raising our voices against the lack of quality control that had put countless lives at risk. Our ordeal had not only unveiled a flaw in our beloved HRV Sport but had also ignited a sense of responsibility to ensure that others were spared from the potential dangers lurking within these seemingly innocent vehicles. Thus began our journey to seek justice, shedding light on the hidden truths behind the glimmering facade of the automobile industry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547723October 2, 2023
UNKNOWN OR OTHER
While the car was parked in a parking lot, the rear windshield shattered. Luckily, no one was in the car or near it. We are trying to schedule an appointment with our local Honda dealership, but no one has inspected the damage. There were no warning indicators or other problems prior. The glass just popped. We have a video of the incident but cannot upload it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547665October 2, 2023
STRUCTURE:BODY
Rear windshield shattered when I started the parked car this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547594October 1, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Today is October 1, 2023 I was driving home from church going about 35mph and we heard a loud bang. I thought someone hit the car, but they didn’t. I looked in the rear view mirror and the windshield shattered. My [XXX] mother and [XXX] Aunt (sitting in the back) were terrified and shocked. I was scared and shocked too. When I puked the car over to see what happened there was a hold on the glass and the entire windshield shattered. This is insane and extremely dangerous for anyone to experience. I am still shaking in shock now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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