Honda HR-V Complaints (2023)

688 consumer complaints on file.

#11551694October 24, 2023
VISIBILITY/WIPER
I was driving to work when the rear window spontaneously shattered. It was about 33 degrees and I had the rear defroster on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551634October 24, 2023
UNKNOWN OR OTHER
Rear windshield shattered after using the rear defroster for less than 5 minutes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551615October 24, 2023
UNKNOWN OR OTHER
My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s office did come out and take a report. We didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. I have turned it into my insurance and I am waiting for my back window to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551558October 24, 2023
VISIBILITY/WIPER
- Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [XXX] - My rear vision was impaired while driving to a safe location. Had it shattered while I was driving, it could have caused a serious accident, or if I had a passenger in my backseat, they could have been hit with broken glass. Car is also exposed to elements until it can be fix, which will be at least a week. - Dealership claimed there was no recall and that any repair would be billable and recommended I go through my insurance. -Vehicle has not been inspected. I will be having it repaired by Safelite Auto Glass. - No warnings of any kind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551527October 24, 2023
VISIBILITY/WIPER
The rear glass exploded on its own while driving after using the defogger. There were no objects that hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551487October 23, 2023
VISIBILITY/WIPER
Walked outside from leaving work to see back windshield had spontaneously shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551472October 23, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 7,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551469October 23, 2023
UNKNOWN OR OTHER
- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - Honda did NOT provide me with a loaner vehicle and they are refusing to reimburse me for my travel/Uber expenses during the time my car was damages/inoperable. My expenses amount to around $263.00. Can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by Honda?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551293October 23, 2023
UNKNOWN OR OTHER
Rear window exploded when using defective rear defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551288October 23, 2023
VISIBILITY/WIPER
The car's rear window blew out on its own while parking. Nothing hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551213October 22, 2023
VISIBILITY/WIPER
Rear windshield shattered shortly after parking car in apartment complex lot. I had just exited the vehicle when I heard a loud smashing sound. Nothing had any impact with the windshield. I was running the rear defrosting previously while driving on the freeway about 10 mins prior to parking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551183October 21, 2023
VISIBILITY/WIPER
Similar to many people with their submissions, my rear windshield exploded this morning. It was about 60 degrees Fahrenheit and I turned on the defroster. After turning it off, I drove out of my neighborhood at 25 mph and then went up to 35 mph when I suddenly heard an explosion. Thankfully, there’s a gas station I could pull over to to assess the damage because I thought it might’ve been a blown out tire. When I did look in my rear view mirror, the glass was completely shattered from the inside. The pieces started falling off into my trunk. From what it seems like the consensus is possibly due to the defroster. However, I wasn’t aware this was a problem that’s been going on. It’s not like I could’ve predicted that the glass would shatter. Luckily no one was sitting in the back of my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551158October 21, 2023
UNKNOWN OR OTHER
I have a 2023 honda hrv sport and last night October 20th my rear window just shattered while I was driving. The temp outside was 50 and it was rainy. I was using my rear defroster and I heard a pop sound and the next I knew the glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551135October 21, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Outside temperature in the 70s had recently just rained and rear window was foggy. I turned on the rear defogger after about two minutes or so started smelling something burning thought it was car exhaust. I parked the car and the rear window shattered.There was a hole the size of a baseball, and when I went out to look, everything fell into the trunk area, Honda claims this is not a warranty issue and it’s not covered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551114October 20, 2023
VISIBILITY/WIPER
I was sitting in my car after just driving from a destination. I had used the rear defroster previously to the back windshield exploded. I had just turned the car on was about to put it in drive when I hard a loud pop then the spidering sound of glass. After that the glass proceeded to start falling into the back hatch. There was nothing around me I was in a parking lot at 6:45ish am. I looked for an object in and around my car there was nothing. I discovered burn marks on the glass. I searched for a recall for this issue but there is not one. After research I am not the only one with this problem. If I was driving when this happen or someone was in the back seat someone could have been seriously hurt. I visited the local Honda dealership to see what they could do.They told me they couldn’t help me because there is not a recall for this issue and that I couldn’t prove it was the rear defroster was the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550923October 19, 2023
UNKNOWN OR OTHER
My back windshield shattered spontaneously. When I got into my car and closed the driver door I heard a huge crash and saw a huge hole in my back window as well as the whole window shattered. The only thing I did differently that morning was I used my rear defrost. I have used that multiple times last winter with no issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550760October 19, 2023
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 30 MPH with the defroster activated, the rear window shattered. The contact veered over to the side of the roadway and notified the manufacturer of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550700October 18, 2023
VISIBILITY/WIPER
Rear windshield exploded randomly while driving. Nothing hit the windshield, no sign of impact, completely shattered. The noise it made was loud and distracted me while driving while also impaired part of my vision which is necessary for safety driving. It's an inconvenience where I have no responsibility in the cause and has now affected my commute to work, I will have to wait until a shop is able to fix this and can't drive anywhere since it's illegal to not have a windshield in CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550545October 18, 2023
UNKNOWN OR OTHER
I was at job I’m parking garage waiting for shift to begin when my back windshield exploded for no reason at all. Scared me!!! Just completely shattered! I am very upset I have to miss a day of work to see who is going to fix this problem. I will not pay for something that shouldn’t have happened. I will pursue legal action if I have to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550432October 17, 2023
STEERING
The steering is sticky and jerky at highway speeds. I can overpower it but it is annoying and makes it unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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