Honda Element Complaints (2003)

424 consumer complaints on file.

#10108067January 27, 2005
VISIBILITY:WINDSHIELD
THE INFAMOUS WINDOW CRACK APPEARED ON MY HONDA ELEMENT. JUST WOKE UP ONE MORNING AND FOUND A 3 INCH CRACK. IT HAS SINCE EXPANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111196January 26, 2005
ELECTRICAL SYSTEM:HORN, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, STRUCTURE:BODY, ENGINE AND ENGINE COOLING
THE CONSUMER HAS HAD CONSISTENT PROBLEMS WITH THE VEHICLE'S FACTORY INSTALLED HORN AND ALARM. *NM THE DEALER WAS UNABLE TO REMEDY THE COMMUNICATION SYSTEM. OTHER PROBLEMS WERE; THE BUMPER COVER WOULD POP OUT INTERMITTENTLY, THE RIGHT SIDE CORNER PIECE WAS LOOSE, THE HORN SOUND WAS ABNORMAL AND ANTI-FREEZE WAS LEAKING. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107818January 24, 2005
VISIBILITY:WINDSHIELD
STRESS FRACTURE IN WINDSHIELD THAT STARTED FROM THE LOWER DRIVER SIDE AND STRETCHES ACROSS ABOUT 24" TO 36". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106250January 13, 2005
VISIBILITY:WINDSHIELD
1) NO EVENT, WENT TO CAR IN MORNING AND CRACKS WERE ALREADY THERE. 2) WINDSHIELD CRACKED IN THREE PLACES STARTING IN LOWER LEFT SIDE OF WINDSHIELD. 3) CONTACTED AMERICAN HONDA, WAITING FOR REPLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106061January 10, 2005
VISIBILITY:WINDSHIELD
MY WINDSHIELD CRACKED IN THE LOWER RIGHT CORNER FOR NO REASON. I REPLACED IT AFTER ONLY 3 MONTHS OF OWNING MY CAR. AFTER ANOTHER 4 MONTHS MY SECOND WINDSHIELD CRACKED IN THE SAME EXACT SPOT. I BROUGHT IT TO HONDA BOTH TIMES AND THEY BASICALLY TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I HAVE OWNED CARS BEFORE AND I NEVER HAD THIS HAPPEN. TWO WINDSHIELDS IN ONE YEAR! HONDA HAS NOT BEEN A HELP AT ALL, AND ACCORDING TO A LOT OF WEB SITES FOR HONDA ELEMENTS, THIS IS A HUGE PROBLEM FOR ALL ELEMENT OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105990January 8, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED AT LOWER LEFT CORNER WHILE PARKED IN THE GARAGE; NO SIGN OF ANY IMPACT; CRACK ORIGINATING FROM OUTSIDE TO INSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106976January 6, 2005
VISIBILITY:WINDSHIELD
WHILE THE VEHICLE WAS PARKED CONSUMER NOTICED THAT THE WINDSHIELD WAS CRACKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WINDSHIELD NEEDED TO BE REPLACED. *AK.....CRACK GREW FROM THE BOTTOM MOULDING WHILE THE VEHICLE WAS PARKED. THERE WAS NO IMPACT POINT. THERE HAVE BEEN NUMEROUS REPORTS OF CRACKS EMINATING FROM THE EXACT SAME SPOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105893January 6, 2005
ELECTRICAL SYSTEM
ADSFKJLAEWIR;ALKGJFA;LSDJFASFDIAJ;LWEFJDS;FLSADFDSAFDSF. NOT READABLE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10105727January 4, 2005
VISIBILITY:WINDSHIELD
I'VE HAD MY 2003 HONDA ELEMENT FOR SLIGHTLY LESS THAN A YEAR. IT WAS SITTING IN MY GARAGE FOR ABOUT 3 DAYS OVER THE 2004 CHRISTMAS WEEKEND. UPON GETTING IN MY CAR TO GO SOMEWHERE I NOTICED A CRACK ABOUT 8 INCHES IN LENGTH GOING DOWN TOWARD THE PASSENGER SIDE CORNER OF THE WINDSHIELD. I KNOW THIS WAS NOT THERE THE LAST TIME I DROVE IT SINCE IT WAS SO BIG AND SO OBVIOUS. IT HAD APPARENTLY JUST CRACKED WHILE SITTING IN THE GARAGE. ANYWAY, OVER THE NEXT DAY THE CRACKED STARTED TO CURVE OFF TO THE SIDE OF THE WINDSHIELD. CONTACTED MY DEALER AND DROPPED IT OFF FOR THEM TO CHECK OUT. I EXPLAINED TO THEM THAT I HAD READ ABOUT MANY OTHER ISSUES WITH THE WINDSHIELDS. THEY CHECKED IT OUT AND SAID THEY WILL REPLACE IT UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105066December 20, 2004
TIRES:SIDEWALL
COMPLAINT RECEIVED VIA E-MAIL. WHILE RIDING ABOUT 60 MPH ON I-10, SLIDELL, LOUISIANA. FRONT PASSENGER'S SIDE TIRE SUDDENLY BLEW. OUT. RIP WAS IN SIDEWALL, ABOUT 2 3/4 INCHES LONG (TEARDROP SHAPE), BOTTOM OF TEARDROP AT LEAST 1/2 INCH FROM TREAD. OTHER END OF RIPPED ENDS IN SIDEWALL BETWEEN M&S AND P215. HAD OIL CHANGED, AND TIRES CHECKED AT ROYAL HONDA, METAIRIE, LA, BEFORE THIS TRIP. PLIES TREAD: 2 POLYESTER + 2 STEEL. SIDEWALL-2 POLYESTER. MADE IN JAPAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102886December 13, 2004
VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD
CAR WAS PARKED IN DRIVEWAY THURSDAY EVENING AT 4PM. AT 6 AM THE FOLLOWING MORNING CRACK HAD APPEARED DURING THE NIGHT IN THE LOWER WINDSHIELD DRIVERS SIDE. CRACK WENT VERTICAL FOR APPOX. 3 INCHES. THEN WENT HORIZONTAL TOWARD PASSANGER SIDE APPOX. 6 INCHES. BY FRIDAY EVENING CRACK HAD LENGHTEND AND DROPPED DOWN TO CENTER OF WINDSHIELD.DEALER SAID TOO BAD MUST HAVE BEEN A ROCK. PLAN TO KEEP WINDSHIELD AS EVEDENCE WHEN IT IS REPLACED. ODOMETER HAS 14K MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095231December 7, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED. THE CAUSE HAD NOT BEEN DETERMINED. *AK THE CONSUMER STATED THAT THE WINDSHEILD CONTINUED TO CRACK. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100217November 19, 2004
VISIBILITY:WINDSHIELD
2003 ELEMENT DEVEOPED A CRACK IN THE WIDSHIELD STARTING AT THE EDGE OF THE GLASS IN THE CENTER OF THE WINDSHIELD AND SPREADING ACROSS THE GLASS. I TOOK IT TO MY DEALER, AND THEY REFUSED TO TAKE ANY RESPONSIBILITY AND KEPT TRYING TO TELL ME THAT IT WAS CAUSED BY A STONE CHIP. THEY POINTED OUT A TINY ONE THE SIZE OF A PIN HEAD MIDWAY DOWN THE CRACK. WHEN I ASKED HOW THE CRACK MANAGED TO START AT THE EDGE OF THE WINSHIELD AND MEET THE CHIP, THEY JUST KEPT SAYING THAT IT WAS CAUSED BY THE CHIP AND THEY DIDN'T WANT TO HAVE ANYTHING ELSE TO DO WITH IT. THEY HAD NO INTEREST AT ALL IN RESOLVING WHAT APPEARS TO BE A SERIOUS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100040November 16, 2004
STEERING:COLUMN, VISIBILITY:WINDSHIELD
2003 HONDA ELEMENT, FRONT WINDOW CRACKED UNDER THE SEAL UP ON THE RIGHT HAND PASSENGER SIDE. POPPING NOISE IN STEERING COLUMN DEVELOPED AFTER APPROX 15K MILES. POWER STEERING ROD REPLACED IN AUG 04. RETURNED TO DEALER IN SEPTEMBER. WAS TOLD THEY WERE UNABLE TO DUPLICATE; HOWEVER, SERVICE TECHNICIAN WAS ABLE TO HEAR IT AND SAID IT SOUNDED AS IF THE AIRBAG SPRING WERE LOOSE. WAS NOT FIXED, REPORT CLAIMED THAT THEY WERE UNABLE TO DUPLICATE. RETURNED TO DEALER THE FOLLOWING WEEK. HAD TWO SERVICE TECHNICIANS RIDE IN THE VEHICLE, THEY BOTH HEARD THE NOISE AND REPLACED A TURN SIGNAL SWITCH. POPPING NOISE IS STILL PRESENT. THERE IS A CLICKING NOISE WHEN THE STEERING WHEEL TURNS IN EITHER DIRECTION AND AT TIMES EVEN WHEN DRIVING IN A STRAIGHT LINE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098764November 12, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY. THIS WAS ON A NEW VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098443November 8, 2004
VISIBILITY:WINDSHIELD
FRONT WINDSHIELD CRACKED, NO COLLISION. CRACK CONTINUED TO GROW. HAD TO REPLACE ON MY OWN EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098285November 4, 2004
VISIBILITY:WINDSHIELD
MY 2003 HONDA ELEMENT SUSTAINED A CRACKED FRONT WINDSHIELD WITHOUT ANYTHING CONTACTING IT. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW FROM THE DEALER IIN JANUARY OF 2004. THE HONDA DEALER REPAIRED THE FIRST CRACKED WINDOW GRATIS IN MARCH OF 2004. I BROUIGHT THE CAR INTO THE DEALER ON MONDAY OCT. 25. THE DISTRICT SERVICE MANAGER PUT A PEN DOWN THE CRACK WHICH STARTED FROM THE BOTTOM OF THE WINDOW AND TOLD ME AGAIN THAT SOMETHING HIT THE WINDOW AND IT WAS MY RESPONSIBILITY TO FIX IT THIS TIME BECAUSE THEY FIXED THE FIRST ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098292November 4, 2004
VISIBILITY:WINDSHIELD
DEFECTIVE WINDSHIELD. CRACKED FOR NO APPARENT REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096299October 24, 2004
VISIBILITY:WINDSHIELD
WINDSHEILD DEVELOPED CRACK OVERNIGHT. THE VEHICLE WAS NOT EVEN DRIVEN IN 5 DAYS PRIOR TO APPEARANCE OF THE CRACK. THE CRACK APPEARED TO START FROM THE LOWER EDGE OF THE DRIVER'S SIDE CORNER AND SNAKED UP TO ABOUT 10 INCHES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095920October 17, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD:TINY IMPACT CRACK LOCATED RIGHT ABOVE THE WIPER BLADE ON PASSENGER SIDE THAT HAS SPREAD ABOUT 24" TO THE EDGE OF THE WINDSHIELD CAUSED BY THE SLIGHTEST IMPACT OF A TINY PEBBLE TRAVELING ~45 MPH ON 880 NORTH IN FREMONT ,CALIFORNIA DURING RUSH HOUR MORNING TRAFFIC. TINY CHIP WOULD NOT HAVE SPREAD IF THERE WASN'T SO MUCH STRESS PLACED ON THE WINDSHIELD BY THE "UNEVEN WINDSHIELD FLANGE SURFACE" THAT IS STATED IN HONDA SERVICE BULLETIN 03-028 WHICH MY VIN FALLS WITHIN. HONDA DEALERSHIP WILL NOT REPLACE THE WINDSHIELD BECAUSE THE THEY SAID THE IMPACT STARTED THE CRACK. I CONTACTED HONDA CUSTOMER SERVICE DIRECTLY AS STATED IN THE WARRANTY MANUAL AND THEY SAID THEY COULD DO NOTHING BASED ON THE DEALERSHIP FINDINGS. I MENTIONED SEVERAL TIMES TO THE DEALERSHIP AND HONDA CUSTOMER SERVICE THAT THE WINDSHIELD DESIGN IS WEAK AND FLAWED BUT BOTH THE DEALERSHIP AND HONDA CS DID NOT EVEN THINK THAT WAS THE CAUSE OF THE PROBLEM. THERE IS A PRESISTANT PROBLEM WITH 2003 HONDA ELEMENT WINDSHIELDS SUCH AS HTTP://WWW.AUTOSAFETY.ORG/ARTICLE.PHP?DID=956&SCID=103. THERE IS A CLASS ACTION SUIT (BC319600) THAT WAS FILED IN LA, CA: HTTP://WWW.HONDAELEMENTSCRACK.COM/. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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