Honda Crosstour Complaints (2015)

26 consumer complaints on file.

#11093817May 14, 2018
AIR BAGS
I RECEIVED A LETTER INFORMING MANUFACTURER THAT MY AIRBAG MAY MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083835April 8, 2018
ELECTRICAL SYSTEM
BEFORE 37000 MILES THE AUDIO SYSTEM WILL BLINK OUT GOES THROUGH THE RESTART PROCESS AT THE BEGINNING AND SOMETIMES DURING A CALL. THE SCREEN IS NON FUNCTIONAL FOR AT LEAST A MINUTE NO RIGHT TURN CAMERA VIEW AVAILABLE, AND PHONE CALL INTERRUPTED, INITIALLY CAUSED PANIC AND A DISTRACTION, PROBLEM HAS PROGRESSED AND THE AUDIO POWER OFF NOTICE APPEARS. THIS HAPPENS WHILE DRIVING ON ANY ROAD ANYWHERE.2ND ISSUE, THE TPMS LIGHT CAME ON WITH NO NOTICEABLE TIRE ISSUE WHEN CHECKED. THE LIGHT COMES ON RANDOMLY, THE DEALER ADVISED NO KNOWN FIX.THIS HAPPENS ON ANY ROAD ANYWHERE. 3RD ISSUE THE BLUETOOTH SYSTEM DISAPPEARS AND ONLY RADIO OPTION APPEARS, ALL DEVISES MUST BE DELETED AND ADDED BACK THE BLUETOOTH, THIS HAPPENS RANDOMLY AS WELL. THE PROBLEM IS DETECTED AFTER THE CAR IS PARKED OVERNIGHT AND START UP THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042848November 3, 2017
UNKNOWN OR OTHER
I PURCHASED MY 2015 HONDA CROSS TOUR (NEW) AS HOLD OVER. MY CAR HAS 40,000 MILES ON IT, I HAVE SERVICED MY VEHICLE FAITHFULLY. I BROUGHT MY VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD MY TIRES ARE COMPLETELY WORN DOWN. THIS IS MY SECOND SET OF TIRES. THE FIRST SET WAS COMPLETELY WORN DOWN BY 20,000, I WAS THEN TOLD IT WAS BECAUSE THEY WERE FACTORY TIRES. I PURCHASED VERY GOOD TIRES AND WAS TOLD AGAIN THEY ARE COMPLETELY WORN DOWN. THIS IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031670October 4, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL WHINING SOUND UNDER THE HOOD WHILE ATTEMPTING TO START THE VEHICLE. ASSUMING THAT THE BATTERY WAS PROBABLY DEFECTIVE, THE CONTACT PURCHASED A NEW BATTERY AND REPLACED THE OLD BATTERY; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE VEHICLE STALLING A SECOND TIME, THE STARTER ENGINE WARNING INDICATOR ILLUMINATED. FLOWERS HONDA (1610 E JACKSON ST, THOMASVILLE, GA 31792, (229) 225-1144) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013984August 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND MADE A GRINDING NOISE. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY, BUT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225 (904) 302-8217), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND TSB NUMBER: 16-002 ON THE CARS.COM WEBSITE. THE FAILURE MILEAGE WAS APPROXIMATELY 129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794420November 17, 2015
VEHICLE SPEED CONTROL
WHEN PRESSING THE THROTTLE DURING LOW SPEEDS, THE CAR HESITATES WITH NO CHANGE TO RPM AND NO RESPONSE FROM THE ENGINE TO PRODUCE POWER TO INCREASE VEHICLE SPEED. IN ORDER TO OVERCOME THE HESITATION, I HAVE TO FULLY DISENGAGE MY RIGHT FOOT FROM THE THROTTLE AND PRESS THE THROTTLE AGAIN IN ORDER FOR THE ENGINE TO RESPOND TO MY COMMAND AND PROVIDE POWER. THIS SOLUTION DOES NOT ALWAYS RECTIFY THE PROBLEM TO WHERE SOMETIMES I JUST WAIT FOR THE CAR TO PICK UP ON MY COMMAND TO INCREASE SPEED. THIS OCCURS MULTIPLE TIMES A DAY SINCE I PURCHASED THE CAR NEW IN NOVEMBER OF 2015. THIS FAULT INTRODUCE A SAFETY CONDITION WHILE DRIVING. ONE EXAMPLE: 1) AT STOP LIGHTS WHEN GIVEN THE GREEN LIGHT, THE CAR RESPONDS NORMAL AND PRODUCES POWER, BUT SECONDS LATER THE VEHICLE POWER IS NON-EXIST (AS DESCRIBED ABOVE) AND THE DRIVERS BEHIND ME ALMOST HIT THE REAR OF MY VEHICLE SINCE THEY WOULD NOT EXPECT MY VEHICLE TO HAVE SUCH ABRUPT LOSS IN SPEED. ALSO, KEEP IN MIND THAT I HAVE NO INTENTION OF USING MY BRAKES SINCE THERE IS NO NEED FOR ME TO APPLY MY BRAKES SO THE TAILING DRIVERS WOULD NOT GET THE IDEA TO SLOW DOWN AS THEY DO NOT SEE MY BRAKE LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Crosstour