Honda Crosstour Complaints (2014)

31 consumer complaints on file.

#11124230September 4, 2018
VEHICLE SPEED CONTROL
ON SEPTEMBER 3,2018 WHILE TRAVELING ON INTERSTATE 81 S AT EXIT 39 IN SMYTHCOUNTY VIRGINIA, AS THIS DRIVER ACCELERATED UP TO SPEED, SAID VEHICLE'S CRUISE CONTROL ACTIVATED WITHOUT BEING PROMPTED BY THE DRIVER. THIS OCCURED AS THE VEHICLE SURPASSED 25MPH. THIS DRIVER NOTICED THE ACCELERATOR HAD BEEN TAKEN OVER BY CRUISE CONTROL AND IMMEDIATLEY ATTEMPTED TO DISENGAGE THE CRUISE CONTROL. AFTER CRUISE CONTROL BUTTONS WERE TURNED OFF THE ACCELERATION WAS NOT ALTERED; THE FIRST AVAILABLE EXIT RAMP WAS TAKEN, THIS DRIVER USED THE BRAKING SYSTEM TO DECELERATE TO THE SPEED IN WHICH THE CRUISE CONTROL WAS AUTOMATICALLY DISENGAGED. THIS DRIVER THEN TURNED THE VEHICLE'S IGNITION OFF, HOPING THE POWERING DOWN OF THE VEHICLE WOULD SERVE TO ALLEVIATE THE ISSUE. THIS DRIVER THEN TURNED TOWARD HOME, ONLY TO ENCOUNTER THE SAME PROBLEM. ONCE THE VEHICLE WAS AGAIN SLOWED TO THE SPEED OF AUTOMATIC DISSENGAGEMENT, THE VEHICLE WAS RETURNED TO THIS DRIVERS RESIDENCE AT A SPEED OF 25MPH OR LOWER TO KEEP THE CRUISE CONTROL FROM ACTIVATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109610July 5, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY START AND VARIOUS WARNING INDICATORS ILLUMINATED. THE DEALER (ANDY MOHR HONDA, 1441 SOUTH LIBERTY DR., BLOOMINGTON, IN 47403, (812) 336-6865) WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT HAD AN EXTENDED WARRANTY, BUT THE DEALER STATED THAT IF A FAILURE COULD NOT BE DIAGNOSED, A PERMANENT REMEDY WAS UNAVAILABLE. THE MANUFACTURER AND DEALER INDICATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083191April 4, 2018
WHEELS
I TOOK MY CAR IN TO THE DEALER ON 3/19/2018 AND GOT AN OIL CHANGE AND GOT MY TIRES ROTATED AND BALANCED( AND THEY WERE FINE) WHILE RUNNING MY CAR THROUGH THE CAR WASH THEY CRACKED A WHEEL VALVE, I HAD TO TAKE IT BACK ON 4/3/18 BECAUSE I WAS HAVING PROBLEMS WITH THE OTHER WHEEL VALVE AND THEY INFORMED ME THAT MY TIRES HAD DRY ROTTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080930March 22, 2018
ELECTRICAL SYSTEM
WE BOUGHT THE VEHICLE NEW IN 2014. THE BATTERY PREMATURELY FAILED FIRST AND NOW WE ARE HAVING ISSUES WITH THE STARTER NOT ENGAGING. IT TAKES SEVERAL ATTEMPTS TO START AND IT HAS DONE THIS ON THREE DIFFERENT OUT OF STATE ROAD TRIPS. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE PROBLEM AT THE MOMENT. THE CAR HAS 55000 MILES ON IT CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053317December 7, 2017
ENGINE
STARTER DOES NOT ENGAGE, WHEN BUTTON IS PUSHED OFTEN THE STARTER SIMPLY SPINS. TRIED BATTERY REPLACEMENT, DID RESEARCH AND FOUND THERE IS A COMMON ISSUE WITH THIS VEHICLE WHERE THE STARTER ISN'T ALIGNED QUITE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995329June 15, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT HEARD A CRANKING AND WINDING NOISE WHEN THE KEY WAS TURNED IN THE IGNITION. THE VEHICLE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANDERSON HONDA 410-632-7068) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935428December 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884580July 13, 2016
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE FORWARD COLLISION WARNING SYSTEM AND VISUAL DISPLAY FEATURE, WHICH DID NOT FUCTION PROPERLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER ADVISED THAT ONLY THE ORGINAL WINDSHIELD GLASS BE USED FOR REPLACEMENT RATHER THAN AN AFTERMARKET WINDSHIELD. THE WINDSHIELD EXHIBITED A CRACK. THE INSURNACE COMPANY AND INDEPENDENT MECHANIC STATED THAT THE SYSTEM DID NOT FUNCTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS RECALIBRATED DUE TO THE AFTERMARKET GLASS. THE MANUFACTURER'S ORIGNAL WINDSHIELD WAS REPLACED AND THE SYSTEM OPERATED AS DESIGNED. THE MANUFACTUER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779483October 3, 2015
SEATS, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN DRIVING ON DARK NARROW ROADS, THERE IS LITTLE OR NO VISIBILITY ON MY RIGHT SIDE UNLESS I TURN ON HIGH BEAMS--WHICH I CAN'T DO IF THERE IS ONCOMING TRAFFIC ON THE OTHER LANE. IF I GO UP AN INCLINE, I SEE WHAT APPEARS TO BE A DARK SHADE THAT LOWERS TO THE POINT THAT I CAN SEE JUST A LITTLE AT THE BOTTOM. AS I PULLED OUT OF THE DEALER'S GARAGE AT NIGHT, WHERE I FACE A ROW OF TALL TREES, THERE IS A DISTINCT SEPARATION OF LIGHT AND DARKNESS ACROSS THE TREES, WHICH THE DEALER SAID IS EXACTLY AS IT SHOULD BE. IT IS VERY FRIGHTENING WHEN I EXPERIENCE THE ABOVE, NOT BEING ABLE TO SEE A CURB, DITCH, ETC. I THOUGHT IT WAS MY EYES THE FIRST TIME WHEN ALONE, BUT SINCE THEN, TWO PASSENGERS WITNESSED THE SAME THING. IF THIS "IS AS IT SHOULD BE", IT IS A VERY DANGEROUS FLAW. AS FOR THE SEAT AND VISIBILITY ISSUES, I AM SHORT AND THE SEAT IS RAISED TO ITS MAXIMUM. THAT AND THE LITTLE LEDGE OUTSIDE THE WINDSHIELD OFTEN HINDERS MY VIEW OF CURBS, ESPECIALLY WHEN PULLING OUT OF PARKING LIT EXITS WITH CURBS ON BOTH SIDES. AS A RESULT, I HAVE JUMPED CURBS A NUMBER OF TIMES. I HAVE BEEN SITTING ON CUSHIONS BUT THAT STILL DOESN'T HELP MUCH--PLUS IT AFFECTS MY ALIGNMENT WITH THE LUMBAR SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664820December 17, 2014
STEERING
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606087June 26, 2014
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTOR VIBRATION SHAKING, HESITATION WHEN THE CAR ACCELERATE, OIL LEVEL GETS LOW, ENGINE TICKING,, SO OVERALL MAJOR SAFETY CONCERNS FOR A CAR THAT IS NOT EVEN A YEAR OF PURCHASE. I BEEN GIVEN THE RUN AROUND WITH DEALERSHIP, AMERICAN HONDA CORPORATE, I BOUGHT A LEMON CAR AND MY MAJOR CONCERN IS MY FAMILY RIDING IN THIS CAR AND THERE PLAYING GAMES FOR CUSTOMER MAJOR CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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