Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11594681June 16, 2024
STEERING
2021 CRV EX experiences sticking when steering. Vehicle was purchased used as Honda Certified and problem noted at 13,800 miles of usage. When driving at approximately 40-45 mph, the steering wheel requires additional effort to return to center position, especially noticable when turning left. There is also a noticable clicking sensation and sound coincidental to this anomaly. There are no apparent error codes and LKAS is enabled. I have not yet taken the vehicle to Honda Service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594017June 12, 2024
STEERING
When I am driving sometimes I feel the steering wheel “sticks” and I have to apply more pressure to “break” the lock in order to steer it. I have noticed it at highway speeds and even on some curves which I believe makes it easier to accidentally over correct. It has the potential of creating an accident if on a curved road where one has to apply more pressure to break the steering wheel and accidentally over correct which could cause the vehicle to stray into an adjacent lane or barrier. The problem has not yet been confirmed by a dealer or independent service center. I believe the vehicle needs to be driven for a while and at highway speeds in order to recreate it. No other entity has inspected the vehicle in relation to this issue. No warning lamps, or messages were shown prior to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593846June 12, 2024
STEERING
The steering wheel began sticking some time ago. It seemed to come and go, so I didn't pay a lot of attention to it. It mostly would stick when I steered to the left and then back to the right. It would stick coming out of a curve or after it had been driven straight for a while. Mostly it's left to right. I took it to the dealer yesterday and was told that the steering rack at a cost of $3600.00. Unfortunately, the car is no longer under warranty. Additionally, the part is on national back order and may not even be received until November. This feels like a dangerous issue and in my opinion, there should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593491June 10, 2024
STEERING
Steering feels sticky and temporary requires extra force to get the wheel to turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593176June 7, 2024
STEERING
The steering is sticking. It takes effort to correct the steering. There is also a clicking sound when the wheel sticks. This can make steering the car more difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592457June 4, 2024
STEERING
The steering sticks and there is an increase in the steering effort. Part No. 53620-TLA-A30 was diagnosed by the dealer to need replacement. The dealer informed me that this part is out of inventory in the entire Honda organization and there is no date as to when this part will become available. Since this is my only vehicle I am currently driving a car with a known safety issue and no expectation as to when it can be repaired. I also have a copy your ODI Resume Investigation EA23003 which describes the exact same problem on other Honda CRVs and indicates that there are reported crashes and injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591174May 28, 2024
ELECTRICAL SYSTEM
With keyless transmitter in my possession…Intermittent Attempts to start the vehicle can be almost impossible due an extremely firm brake pedal with high resistance. First attempt.. extremely firm brake pedal with high resistance…pressing the start button… no results. Second attempt brake pedal will have a slight “give” .. pressing the start button only results in all dash warning/ inspection lights illuminating. Third attempt usually results in the vehicle starting normally. In an attempt to remedy the problem… I have replaced the start/stop button… problem still persists. Have read numerous articles and posts in forums and on the internet that other owners of various Honda models with the push button start switches experiencing the same issue. I have contacted my local Honda dealer… they state to date they have not had any customer reports of this problem … However… …. contacting an independent Honda repair shop reveals they in fact have had customers report this issue. When this happens… there is no warning… no illumination of DTC lamps on the dash… intermittent… but very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590331May 23, 2024
UNKNOWN OR OTHER
I was parking in the garage in the condominium complex where I live. Because the spaces are narrow with a concrete post on the left of my space and a parked car on my right, rather than pull directly into my space I typically stop the car a few feet beyond my space, reverse to align my car with the spot, and then pause to center the steering before I shift to drive. At this point the parking spot is about one car length in front of me. On this particular afternoon, as soon as I put the car into drive, it abruptly accelerated and in the split second before I hit the concrete wall directly in front of me I knew that I had no control over the car's speed. Upon impact, the airbag deployed giving me a sternal fracture and other bruising. I do not know why this sudden acceleration occurred, since I had stopped and carefully positioned the car to slowly move forward into my parking space. After the accident, I checked the floor mat (having heard that sometimes can interfere with the gas pedal) but the floor mat was securely in place. The car was towed to the repair shop and a week later the insurance company declared my car a total loss. When I asked the repair shop if they could tell what caused this sudden acceleration they suggested trying to secure the car's black box, and I mentioned this to the insurance representative. The insurance company have since moved the car to be used for salvage. I do not know what caused sudden acceleration. I can only assume the problem was electrical or computer, as opposed to human error. I am submitting this report in the hopes that others will be protected from being hurt in accidents like this.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11589899May 21, 2024
STEERING
Steering sticks momentarily when turning the steering wheel. This could be a potentially fatal problem. I just called the dealership, and there are no recalls although the problem has been widely reported online. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589457May 18, 2024
STEERING
The steering is sticking when turning left and not returning to center. It makes an audible clicking when it happens. It does not happen with right turns, is not speed related, and is intermittent. Seems to happen more frequently after the car has been driven for awhile or when the weather is warmer as it’s been happening for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588567May 13, 2024
POWER TRAIN, ELECTRICAL SYSTEM
EPS gearbox. When entering into a turn the steering wheel gets stuck and requires additional force to pull wheel out of the turn for both left turns and right turns. The risk of overcorrecting or being unable to return the wheel to a forward direction is a major risk to the driver and to others. The vehicle is uncomfortable to drive due to the unpredictability of the sticking steering. The more severe the turn the more sticky the steering. The issue seems to be progressing over time since it was first noticed (May 2024; vehicle purchased Aug 2021). The vehicle was taken to the Honda service center for diagnosis; however, there were no warning lamps or messages triggered by the vehicle. The vehicle was inspected by the service technician with the recommendation to replace the EPS gearbox assembly. The observations by the technician were "The EPS steering assist is not performing correctly on left turns. Checked suspension for binding. No damage found. Gearbox assembly will need to be replaced". The vehicle is a 2021 Honda CR-V with 42,000 miles (Honda warranty 3 YR/36,000 miles). The Honda service center initially placed responsibility on customer to repair at a cost of approx $4,000. This case has still not been settled and no authorization for repair has been agreed upon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588483May 13, 2024
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
Steering is very noisy Hard to drive Lane departure comes on And makes car drive out of lane of traffic Then brake assist kicks in And stands me on my head I have taken to dealership They can’t get the car to do it They tell me turn off all the features and drive it I feel very unsafe in it I want the problems fixed Or I will call my attorney
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588032May 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588102May 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware of a failure with the inclement weather sensor which should engaged with the vehicle in inclement weather. The contact stated that the sensor would not function properly. Additionally, the system failure warning light was illuminated. The contact was concerned of a safety hazard while driving in inclement weather. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587608May 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587665May 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587437May 7, 2024
STEERING
Sticky steering while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586837May 3, 2024
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2021 Honda CR-V. The contact stated that while driving 5 MPH into the garage, the vehicle inadvertently started to reverse. The instrument cluster lights went blank. The brake pedal was depressed but the vehicle failed to respond, and the vehicle drove over some rocks in the yard. The contact continuously depressed the brake pedal however, the vehicle failed to respond. The contact pulled the parking brake, and the vehicle stopped. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and encouraged the contact to call again if the failure recurred, but no assistance was provided. The failure mileage was approximately 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586732May 3, 2024
STEERING
The steering wheel will "lock up" and need to be pushed in order to gain full control of the vehicle. This happens most often in turns where the steering wheel will not respond to normal pressure and require excessive force to be used to straighten move the wheel back and forth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584516April 22, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On or about Sep 25th 2023, automatic brake system invertedly activated while driving 40mph with no traffic. Dealership could not find any codes or errors. On or about Apr 01st 2024, automatic brake system invertedly activated while driving 40mph with no traffic. Dealership could not find any codes or errors. On or about Apr 03rd 2024, vehicle turned on all by its shelf with no key fob around. Open door and sat in driver's seat and about 15 second later, the vehicle turned off by its shelf. Step on brake, pushed start button and vehicle displayed "need key fob". Dealership could not find any codes or errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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