Honda CR-V Complaints (2021)

444 consumer complaints on file.

#11657307April 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on the highway going 55 mph when the car in front of me in the left lane more than 5 car lengths began to break, recognizing this I put my blinker on and tried to switch to the right lane when suddenly the automatic breaking kicked in and slowed the car down to a near stop. I was unable to deactivate with the break or the gas for a few seconds and by that time I was stuck between the lanes nearly getting t-boned in the right lane before the car swerved to avoid my vehicle. Had there been someone behind me in the left lane I would have surely been in a terrible and fatal accident. I was in complete control of the car and received no more than a one second warning (in the form of a short beep) that the automatic breaks would kick in suddenly. This put myself and my passenger in serious danger. This is not the first time this has happened and has happened as I have approached an exit on the highway as well. Again, fortunately no one was driving behind me that time as well. There is something seriously wrong and I no longer trust the safety of my vehicle. There is also no way for me to turn this feature off until there is a formal recall issued. The dealership says there is no active recall therefore I will need to pay $175 to get the issue checked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656863April 25, 2025
STEERING
When turning (any direction and any speed) the steering wheel will get stuck requiring more effort to turn the vehicle. It was initially intermittent but has recently become more frequent. After searching online this appears to be a common issue with newer Hondas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656221April 23, 2025
STEERING
Sometime at about 47 miles I began noticing a “stickiness” in the steering. It feels hard to turn either direction and requires effort. Then suddenly it turns almost to the point of overcorrection. It also makes a creaking and popping sound. It seems to be getting worse and I’m now at 53k miles. The amount of time the steering feels stuck is longer and more frequent. I see this is a common complaint and a recall for other year models but not the 2021 in spite of there being plenty of complaints about the exact same issue. Clearly something is wrong with the whole lot of CRVs manufactured with whatever this defective part is. I have no choice but to repair but shouldn’t I expect to have a car made with functioning parts?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655828April 21, 2025
STEERING
Excess friction between the worm wheel and worm gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655706April 20, 2025
UNKNOWN OR OTHER
UNKNOWN. On 4/13/25 morning, I was with my wife driving towards a park and our car decelerated suddenly from 37 miles to 20 miles and then slowed down. Luckily no driver behind us was close otherwise the car would have crashed. We pulled over to the side of the road and shut off the engine. Restarted and the car seemed to run normal. The dealer who sold this car checked on 4/16/25 and they could not find any problem and asked to bring back if it happens again. We are totally speechless and don't know what to do next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655641April 19, 2025
ENGINE, ELECTRICAL SYSTEM
1st incident all failure lights went on while driving on HWy 137 which os a 2 lane hoghway. 2nd i cidenr -All engine failure lights went on and lost power on the fast lane while driving on 15 freeway. Had to be towed hime both times and sat in an unsafe zone while tow truck arrived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654676April 15, 2025
STEERING
Sticky steering wheel. Happens when temperatures get above 75 degrees. Feels like the steering wheel might not turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654608April 14, 2025
STEERING
The steering is sticky at highway speeds like something is wrong with the steering input. The steering doesn't react then all of a sudden the steering wheel releases and over compensates requiring a quick opposite steering input. Difficult to drive on the highway. A real safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653746April 9, 2025
VEHICLE SPEED CONTROL
My 2021 Honda CRV has been at freeway speeds, all of a sudden starts flashing my engine light, acceleration quits working... and I have to try to navigate off the highway as my car is slowing down to turn the car off. This has happened SIX times. Once I turn the car off and then turn it back on, it resets. It's not logging an error code so the dealership can't figure out what is wrong. I have recorded it happening on my phone several times, as requested, and shared with the dealership. I also made Honda Corporate aware and was given a case number a year ago and have contacted them SEVERAL times and they continue to say they are reviewing it, but no action has been taken. It's terrifying. I have so much anxiety driving my car and can't believe I haven't been hit or killed at this point. I also found several other people with the exact same make, model and year doing the exact same thing and Honda has done nothing. No recalls, nothing. They have been aware of this for over a year and are not reacting. I'm at a loss what to do. The dealership admitted this is a serious safety issue, but said they can't fix something they can't figure out. Unbelievable! Also, I do have video recordings on my phone of this happening and shared them with the dealership and with Honda Corporate Customer Service. I don't know how to upload them here, but happy to share them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653108April 7, 2025
STEERING
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the steering wheel became sticky while turning. There was no warning light illuminated. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The contact was informed that the repair of the vehicle would be an out-of-pocket expense. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 24V744000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652919April 5, 2025
STEERING
The steering sticks really bad when going around a curve or turning. It has been doing it for months, but it keeps getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651797March 31, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions since I’ve owned the vehicle, it has come to a complete stop while driving at highway speeds without any apparent reason, accompanied by a warning of a possible collision. On one such occasion, the vehicle stopped so abruptly that I initially thought I had been rear-ended, though thankfully no cars were near me at the time. If other vehicles had been nearby during any of these incidents, I believe it could have resulted in a serious accident. While I am grateful for the technology, as it has also helped me avoid an accident on two separate occasions (different from the above referenced instances), I believe the system needs improvement to prevent these unexpected stops from occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651795March 31, 2025
STEERING
I have noticed an issue with the steering wheel in my vehicle. It feels sticky and does not turn as smoothly as it once did. Specifically, it sticks at certain intervals when steering at highway speeds, such as when making long right or left turns. Additionally, when making sharper/ slower turns, like when turning into a parking space, I hear cracking or popping sounds coming from the steering wheel as I turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651171March 27, 2025
ENGINE
On the FREEWAY. The engine-icon lit up on the dash screen. Shortly after, I realized that the car was slowing down. Pushed on gas pedal and nothing happened. Started going slower and slower. Put on the emergency flashers, changed lanes to the far right and managed to coast it to a spot with a shoulder large enough to get me 100% on the shoulder. Turned off the power button and sat there for about 3-5 minutes. Turned the car back on and it was fine the rest of the way to my destination. Has not happened since. It was VERY scary! Called the dealership the next morning. Took it in at their request. There were no "codes" that came up and they had no idea why it happened. No resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650879March 26, 2025
UNKNOWN OR OTHER
On Friday, March 21, 2025, there was a very loud explosion (bomb-like) while driving. Parts started flying off the car, including shattered glass. The next day I took the car to the Honda Dealership and was told the sunroof had exploded. I was very fortunate that I or anyone in the cars behind me were not injured. Unfortunately, Honda is not covering this as part of my warranty. I currently have a little over 27,000 miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650650March 25, 2025
SERVICE BRAKES
Today was the fourth time that the automatic breaking system engaged when there was no other car present to trigger it. I was going under 5 miles an hour. The car next to me was making a left-hand turn, and there was no car in front of me to cause the breaking system to engage with such a force that I thought I was rear-ended by a truck
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11648189March 13, 2025
STEERING
I am writing to formally report a serious safety concern with my 2021 Honda CR-V EX. For approximately a year and a half, I have experienced a persistent issue with the steering system that has progressively worsened. Specifically, my vehicle exhibits a “sticky” steering sensation, making it difficult to smoothly turn or change lanes. This issue occurs most prominently when I first start driving and persists whenever I make turns to either the left or right. I am aware that Honda has issued a recall for steering problems in certain models, but my vehicle has not been included in the recall. Given the severity of the issue and the potential safety risks involved, I am extremely concerned. This problem affects my ability to control the vehicle properly, and I fear it could lead to an accident if it continues to deteriorate. I urge the NHTSA to investigate this issue further, as multiple owners of the 2021 Honda CR-V have reported similar complaints. If necessary, I am willing to provide additional details or documentation regarding my vehicle’s condition. Please advise on the next steps I should take to ensure this issue is properly addressed. Thank you for your time and attention to this matter. I look forward to your response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648170March 13, 2025
STEERING, SEAT BELTS
The contact owns a 2021 Honda CR-V. The contact stated while the vehicle was parked, the seat belt and the steering wheel were deteriorated. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was determined that it was normal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646109March 3, 2025
STEERING
Steering is sticky at highway speeds. Momentary inability to turn steering wheel while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645543February 28, 2025
UNKNOWN OR OTHER
This car has a recall on it since Jan. 2024 for a battery harness cable. I have tried numerous times to get the recall done and each time, the dealer has not had the part. The dealer is also saying that I need to bring the car in first to inspect it before they will order the part from Honda of North America. I called Honda of North America and they say that is not true. That they just need to replace the part and I do not need to bring the car in for inspection. I am not sure what to do at this point. Honda just sent me another notice saying I need to do the recall. But my local dealer says they don't have the part and won't order it for me. Is anyone paying attention to this problem? Other people are saying that Honda is making them pay for service in order to do the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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