GMC Yukon Complaints (2009)

176 consumer complaints on file.

#10785694October 23, 2015
AIR BAGS
THE UPPER DASH HAS TWO CRACKS NEXT TO THE PASSENGERS AIRBAG OPENING. I CANNOT GET THESE CRACKS REPAIRED BECAUSE THAT MAY INTERFERE WITH THE OPERATION OF THE AIRBAG. I AM REPORTING THIS BECAUSE I CANNOT FIND OUT IF THE BROKEN, CRACKED UPPER DASH COULD ALSO INTERFERE WITH THE OPERATION OF THE AIRBAG. I HAVE CONTACTED GMC CUSTOMER SERVICE AND THEY OPEN CASE # 8-1633101708 BUT HAVE NOT OFFERED TO FIX OR REPLACE THE UPPER DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767305September 22, 2015
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES WITHOUT ANY KNOWN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764532September 17, 2015
UNKNOWN OR OTHER
DASHBOARD CRACKED 2 YEARS AGO WAS REPLACED WHILE UNDER WARRANTY AFTER INSTALLATION THE DASH CRACKED AGAIN ONE YEAR LATER. THE DEALER WILL NOT HONOR A WARANTY WHEN THIS IS ACTUALLY A MANUFACTURER DEFECT. THIS IS A SAFETY CONCERN SINCE IT IS CRACKED NEAR THE AIRBAG. IF IT WEE TO EVER DEPLY PIECES OF BROKEN PLASTIC WOULD BECOME PROJECTILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763077September 11, 2015
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED IN SEVERAL PLACES. THE WORST CRACKS ARE OVER THE INSTRUMENT PANEL BUT THERE ARE CRACKS TOUCHING THE AIR BAG COVER. IT SEEMS I FIND A NEW CRACK ABOUT EVERY FEW MONTHS. BESIDES BEING A FAULTY PIECE OF EQUIPMENT I FEEL THIS COULD BE A SAFETY ISSUE IF PIECES OF THE PLASTIC DASH SHOULD START FALLING INTO THE ELECTRONIC COMPONENTS UNDER THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762667September 9, 2015
UNKNOWN OR OTHER
THE VEHICLES DASH HAS CRACKED IN MULTIPLE LOCATIONS. THE FIRST CRACK HAS OCCURRED IN THE CORNER OF THE PASSENGER SIDE AIRBAG INTRODUCING A POTENTIAL STRUCTURAL AND DEBRIS CONCERN UPON AN AIRBAG DEFLATION. THE SECOND CRACK HAS OCCURRED DIRECTLY ABOVE THE STEERING WHEEL FROM THE DEFROST AIR VENTS ALL THE WAY TO THE TOP OF THE DASH PANEL. A THIRD HAS AROSE JUST TO THE LEFT OF THE SECOND, AGAIN TRAVELING FROM THE VENT TO THE TOP OF THE CONTOURS ABOVE THE INSTRUMENT PANEL. THIS IS NOT ONLY A MATTER OF CONCERN FOR SAFETY, BUT NOT THE LEVEL OF QUALITY ONE WOULD EXPECT FROM A VEHICLE WITH A STICKER PRICE NORTH OF $50K. THERE IS NO LONGER STRUCTURE INTEGRITY WITHIN THE DASH AND IT NOW BOUNCES EMBARRASSINGLY WITH EVERY BUMP IN THE ROAD. VERY UNHAPPY WITH THE QUALITY OF THIS DEFECTIVE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762428September 9, 2015
AIR BAGS
DASHBOARD IS CRACKED IN UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. THE CRACKED PART IS VERY SHARP AND WILL LIKELY YEAR THE AIRBAG IF IT DEPLOYS DURNING A CRASH, WHICH IS A HUGE SAFETY CONCERN. ALSO, IT SEEMS VERY BRITTLE AND THE FORCE OF THE AIRBAG DEPLOYMENT COULD SEND FLYING SHRAPNEL INTO PASSENGERS FACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761089September 2, 2015
ELECTRICAL SYSTEM
WE HAVE HAD THIS VEHICLE FOR THREE YEARS. ROUGHLY EVERY 3 MONTHS IT WILL HAVE ERRATIC ELECTRICAL SHORTS AND MOST COMMONLY THE CAR WILL NOT START BECAUSE THE BATTERY IS DEAD. SOMETIME THE SHORTS HAPPEN WHILE WE ARE DRIVING. WHEN THIS HAPPENS THE RADIO/NAVIGATION SYSTEM TURNS OFF AND ON, THE DASHBOARD DISPLAY FLASHES OFF AND ON, THE POWER DOOR LOCKS GO UP AND DOWN. ON A FEW OCCASIONS THE AIR CONDITIONING HAS SWITCHED OVER TO HEAT ONLY WHILE THE BLOWER CONTINUED AS BEFORE. ON A FEW OCCASIONS THIS HAS HAPPENED WHILE DRIVING AND THE ELECTRICAL SYSTEM TURNED OFF AND THE ENGINE TURNED OFF,ONLY TO THEN TURN BACK ON. THE LAST TIME THIS HAPPENED WHILE WE WERE DRIVING ON THE INTERSTATE AND THE CAR SHUT DOWN AND THEN TURNED BACK ON. THE VEHICLE RAPIDLY DECELERATED AND THEN TURNED BACK ON AND LUNGED FORWARD. WE CONSIDER THE VEHICLE UNSAFE AT THIS POINT. WE HAVE NOT DRIVEN IT ANY MORE, OTHER THAN TO GET IT TO ANOTHER REPAIR PERSON WHERE IT HAS BEEN FOR THE LAST TWO WEEKS. WE HAVE REPLACED THE BATTERY THREE TIMES AND THE BATTERY TERMINAL CABLES HAVE BEEN REPLACED TWICE. WE HAVE HAD THE VEHICLE CHECKED THREE TIMES AT TWO SEPERATE GM DEALERS. WE HAVE ALSO CONTACTED THEIR PHONE SUPPORT. THEIR ONLY SUGGESTION IS TO BRING IT INTO THE DEALER EVERY TIME IT HAPPENS. THIS HAS NOT BEEN SUCCESSFUL. I FEEL THE VEHICLE IS NOT SAFE AND I HAVE INFORMED GM OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759550August 26, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, A RATTLING NOISE EMITTED FROM THE CENTER OF THE INSTRUMENT PANEL. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A CRACK FROM THE INSTRUMENT PANEL LEADING DOWN TO THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733366July 11, 2015
STRUCTURE:BODY, AIR BAGS, UNKNOWN OR OTHER
CRACK ON DASHBOARD CONNECTED TO WHERE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721089May 22, 2015
FUEL/PROPULSION SYSTEM
YUKON STARTED DYING AT STOP LIGHTS. CHECK ENGINE LIGHT CAME ON. STARTED TO PULL OUT FROM INTERSECTION ALMOST GOT T-BONED WHEN VEHICLE DIED. THERE WAS A RECALL FOR SOME 2009 YUKONS FOR FUEL PUMP CONTROL MODULE BUT GMC SAID THIS VIN WAS NOT INCLUDED. SOUNDS LIKE IT IS A BIGGER PROBLEM THEN THEY ARE ADMITTING. I GUESS SOMEONE ELSE HAS TO DIE BEFORE SOMETHING IS DONE! TOWED VEHICLE TO MECHANIC HAD TO REPLACE THE FUEL PUMP CONTROL MODULE. $690.00. SHOULD BE ABLE TO GET REIMBURSED FOR A DEFECTED PART! RECALL SHOULD BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705741April 14, 2015
SEAT BELTS
PASSENGER SEAT BELT WAS ON, WHEN I STOPPED THE VEHICLE AND THE PASSENGER ATTEMPTED TO UNBUCKLE THE SEAT BELT IT WOULD NOT UNLATCH. AFTER A FEW JIGGLES IT CAME UNLOCKED AND NOW WILL NOT LATCH. WHEN TRYING TO BUCKLE UP, IT SLIDES IN BUT DOESN'T LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701358March 24, 2015
LATCHES/LOCKS/LINKAGES
DOOR LOCK ACTUATORS NOT OPERATING. 2 OF OUR DOORS FAIL TO LOCK OR UNLOCK WITH THE POWER DOOR LOCK BUTTON OR KEY FOB. WE MUST MANUALLY PUSH OR PULL THE DOOR LOCKS TO GET THEM TO FULLY LOCK OR UNLOCK CAUSING A SAFETY ISSUE. OUR YOUNG KIDS COULD OPEN THE REAR DOORS AT ANY TIME IF WE DON'T MANUALLY LOCK THEM. ALSO DOORS WILL NOT LOCK LEAVING THE VEHICLE WITH THE KEY FOB. THIS ISSUE IS ALL OVER THE INTERNET AND THERE'S EVEN A YOUTUBE VIDEO ON HOW TO REPLACE THEM! THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700668March 20, 2015
ENGINE, ELECTRICAL SYSTEM
ELECTRICAL ISSUES.. LIGHTS DIMMING, THEN ENGINE STARTED TO STALL WHILE DRIVING AND ENGINE LIFTERS STARTED TICKING AND IS GETTING LOUDER... NO FAULT CODES WERE FOUND BY DEALER WHEN CHECKED... AND CANNOT REDUPLICATE ELEC. ISSUE AND STALL .. BUT HAS HAPPENED 3 DIFFERENT TIMES OVER A 2 YR PERIOD AND NOW THE LIFTERS ARE CLACKING VERY BADLY...MY VEHICLE GETS REG. OIL CHANGES ETC. AND ACCORDING TO ALL THE FORUMS THIS IS A MAJOR PROBLEM WITH THIS VEHICLE... A TSB BULLETIN HAS BEEN ANNOUNCED BY GMC BUT NO RECALL.. ARE THEY WAITING TIL SOMEONE DIES FOR A LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679430January 28, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE A CODE FOR THE FUEL SYSTEM SHOWED UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V154000 (FUEL SYSTEM GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663189December 9, 2014
STRUCTURE:BODY
THE DOOR HANDLES ON BOTH THE DRIVER AND PASSENGER SIDE HAVE BECOME SO SHARP THAT WHEN TRYING TO OPEN THE DOOR THEY CUT YOUR FINGER. BOTH MY WIFE AND I HAVE HAD OUR FINGERS CUT FROM SLIGHT TO VERY BLOODY. THIS APPEARS THAT IT IS AN ONGOING PROBLEM THAT GM REFUSES TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10661252November 29, 2014
STRUCTURE, AIR BAGS
THE PROBLEM ON MY 2009 YUKON, IN LESS THEN 2 WEEKS MY DASHBOARD CRACKED IN 3 PLACES. 2 BY THE AIR BAGS AND 1 BY THE STEERING COLUMN. I'M THINKING THE ONES BY THE AIR BAGS ARE A SAFETY PROBLEM. IF THE AIR BAGS WOULD HAPPEN TO GO OFF , WITH THE CRACKED DASHBOARD. WILL THE DASH EXPLODE IN TO PIECES, LIKE SHRAPNEL. CAUSE MORE DAMAGE TO HUMAN LIFE? THIS SHOULD BE A SAFETY RECALL. IT STAYS UNDER A BREEZEWAY WHEN NOT IN USE. WE WHERE DRIVING AN HERD A POP IN THE DASH. THEN THE NEXT THING WE KNOW WE HAVE 3 CRACKS. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658536November 17, 2014
AIR BAGS
I PURCHASED A GM CERTIFIED VEHICLE ON SEPTEMBER 5, 2014. ON OCTOBER 31, 2014 I WAS DRIVING AND HEARD A NOISE NEAR THE PASSENGER DASH. I LOOKED AND NOTICED A CRACK APPEARED ON THE DASHBOARD AT THE AIRBAG. THE CRACK IS ABOUT 3 INCHES LONG AND RUNS FROM THE EDGE OF THE DASH TO THE AIRBAG. THE CRACK MEETS THE CUT OUT WHERE THE AIRBAG IS. I HAVE MADE NUMEROUS ATTEMPTS TO CONTACT GM CUSTOMER CARE ABOUT THIS ISSUE AND THE SAFETY CONCERNS I HAVE AS IT RELATES TO THIS CRACK LEADING TO THE AIRBAG. EACH TIME I CONTACT GM THEY DO NOT SEEMS TOO CONCERNED AND TELL ME IT IS MY RESPONSIBILITY TO REPLACE THE ENTIRE DASH. I SEE THIS CRACK AS A SAFETY ISSUE BECAUSE IF THE AIRBAG WERE TO DEPLOY THE CRACK COULD POSSIBLY PUNCTURE THE AIRBAG DUE TO THE LOCATION OR SEND SHARP PLASTIC FLYING POTENTIALLY INTO THE PASSENGER'S EYE. THIS ISSUE IS ALARMING BECAUSE THIS IS A VERY COMMON PROBLEM IN 2007-2009 GM VEHICLES. GM IS NOT WANTING TO ISSUE A RECALL, HOWEVER, THIS PROBLEM OCCURS IN ALMOST ALL VEHICLES OF THIS TYPE. I AM UNHAPPY ABOUT THE RESPONSE I HAVE GOTTEN FROM GM CUSTOMER CARE AND WOULD LIKE FOR YOU TO BE AWARE OF THE SITUATION. I HAVE A PHOTOGRAPH THAT I WOULD BE WILLING TO PROVIDE TO YOU IF YOU WOULD LIKE TO SEE THE CRACK AND LOCATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650034October 26, 2014
AIR BAGS
I STARTED NOTICING A RATTLE WHEN DRIVING MY 2009 GMC YUKON DENALI, BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM. FINALLY DISCOVERED THAT A CRACK HAD OCCURRED IN MY PASSENGER SIDE DASH ABOVE THE AIR BAG IN THE TOP LEFT CORNER, AND THE RATTLE I WAS HEARING WAS FROM THE BROKEN PLASTIC. I HAVE FOUND NUMEROUS INCIDENTS ONLINE ABOUT THIS PROBLEM, SO I KNOW THIS IS NOT UNIQUE TO MY VEHICLE AND THAT GMC IS AWARE OF IT BUT HAS CHOSEN TO IGNORE IT. THIS MANUFACTURING FLAW LEAVES ONE TO QUESTION HOW SAFE THE PASSENGER AIRBAG IS AND WHETHER OR NOT IT WILL WORK PROPERLY. I WAS INVOLVED IN AN ACCIDENT IN 2005 WHERE MY DRIVER AIR BAG MODULE (NOT A GM VEHICLE) WAS KNOCKED OUT OF THE STEERING WHEEL BY A PIECE OF IRON COMING THROUGH THE WINDSHIELD, AND IT NEVER DEPLOYED. IT WOULD STAND TO REASON THAT IF THE SUPPORT AREA AROUND THE MODULE IS WEAKENED BY SOMETHING LIKE A CRACK, THAT THE AIR BAG MAY NOT DEPLOY AS DESIGNED, POSSIBLY SENDING THE MODULE OR FRAGMENTS OF THE MODULE INTO THE VEHICLE. WE HAVE BEEN TOLD THAT AIR BAGS ARE DESIGNED TO PROTECT US IN AN ACCIDENT, BUT THEY CAN'T PROTECT US IF THEY NEVER DEPLOY OR IF WE ARE HIT BY FLYING MODULE METAL BECAUSE OF GENERAL MOTORS DESIGN FLAW THAT THEY HAVE REFUSED TO TAKE ACTION ON. MY FAMILY HAS OWNED 6 DIFFERENT GM VEHICLES OVER THE LAST 10 YEARS, BUT THEIR CHOICE TO IGNORE THIS POTENTIAL FATAL FLAW HAS ME LOOKING ELSEWHERE. I DO NOT WANT MYSELF OR ANY OF MY FAMILY MEMBERS TO BE ONE OF THE STATISTICS THAT IT IS GOING TO TAKE TO GET THIS PROBLEM TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648645October 19, 2014
AIR BAGS, STRUCTURE
DASH CRACKED ON CORNER OF WHERE THE PASSENGER AIRBAG IS LOCATED. THIS IS A HUGE SAFETY CONCERN. I'M AFRAID THAT IT WILL EITHER PREVENT THE AIRBAG FROM DEPLOYING IN A CRASH, OR TEAR THE AIRBAG UPON DEPLOYMENT, OR WORSE, SHOOT PROJECTILES OF DASH TOWARD MY CHILDREN WHO ARE PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641560October 5, 2014
ENGINE, ELECTRICAL SYSTEM
UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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