GMC Yukon Complaints (2024)

106 consumer complaints on file.

#11651681March 31, 2025
VISIBILITY/WIPER
On multiple occasions, more recently 03/28/2025, the windshield wipers would stop working. On 3/28/25 in pouring rain at night the front windshield wipers were working and then stopped. The rear window continued to work. I finally found somewhere to safely pull over and check fuses for front and back wipers. They were both good and I even swapped the fuses for front and back and the back wipers continued to work while the front would not. This continued on our our trip in rain and even the next morning the front wipers would not come on. An hour later driving (with the wiper switch in the OFF position) the front wipers came on. I switched the switch to on and they were functioning. This has happed several time in the 6 months of new ownership with the dealership denying they have ever heard of such a problem. As we arrived to our destination and telling the story to the other families we were meeting another family there said they just had the same exact problem on their 2024 Yukon denali on the trip too. This put 2 families in a very dangerous situation. As I google this problem there are multiple reviews of individuals with this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651056March 27, 2025
ENGINE, POWER TRAIN
The contact owns a 2024 GMC Yukon. The contact stated that while driving 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond, with the vehicle sputtering. The contact stated that unknown warning lights were illuminated, and an unknown message was displayed. The contact pulled over to the side of the road as the transmission shifted into neutral. The vehicle was shifted into park and turned off. The contact then attempted to start the vehicle; however, the vehicle failed to restart. The contact then towed the vehicle to the dealer, and a diagnostic test was pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650890March 26, 2025
ENGINE
Engine lost power and I had no acceleration. It happened out of nowhere at 70+ miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650190March 24, 2025
ENGINE, UNKNOWN OR OTHER
Driving on highway. The vehicle jerked and started to make squeaking, clunky sounds. Gas stopped flowing to the vehicle. Then the vehicle became inoperable. No warning light or alerts or sounds occurred before or after. It was a complete surprise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650158March 24, 2025
ENGINE, POWER TRAIN
The motor is randomly revving at braking so far only under 10 miles an hour. Yesterday it stalled twice on me and cut off braking under 10 miles an hour. I had to come to a complete stop while restarting the vehicle. Definitely has me worried if it happens on the highway or higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650040March 23, 2025
ENGINE
While driving in traffic at 65mph, the engine stopped running, car went into neutral and there was no power for brakes or steering. I luckily made it to the side of the road. Vehicle was towed to my dealer ( Cardinal Buick GMC, Belleville, IL), where after 3 days they informed me that the engine was ruined, 2 main bearings were damaged and 4 of the 8 connecting rods were damaged. GM made the decision to replace the motor, but no time frame was given, I was told 2 to 3 months. The dealership did give a loaner car. My Yukon Denali was 1 year and 4 days old with 15, 882 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649603March 20, 2025
ENGINE
On March 3, 2025, my 2024 GMC Yukon had a rattle/knock. The engine quit running and would not restart. The Yukon had to be towed to the dealership for diagnosis and repair. The dealer indicated that the engine required replacement due to metal shavings and bearing damage. The Yukon had 6450 miles when the failure occurred. The engine was replaced. This vehicle was purchased new in September 2024. This failure occurred while on the road at a traffic light and the Yukon could not be moved out of the traffic lane. Sheriff notified to provide scene safety while waiting for tow vehicle and during loading onto tow vehicle. No traffic accident occurred. There were no warning lamps on the dash or warnings on my phone app immediately prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648956March 18, 2025
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
The contact owns a 2024 GMC Yukon. The contact stated that while a friend was driving at highway speeds, the vehicle suddenly experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer, who diagnosed that the engine had failed and needed to be replaced. No further information was available. Additionally, the vehicle had previously experienced a loss of braking while driving with the cruise control activated. The contact stated that while driving at a slower speed, the vehicle lurched forward, striking a gate, and causing damage to the front bumper of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648120March 13, 2025
ENGINE
The contact's wife owns a 2024 GMC Yukon. The contact stated that while driving at 80 MPH, several warning lights flashed on the instrument panel as the engine shut off. The vehicle's speed abruptly decelerated as the contact was nearly hit by an 18-wheeler traveling close behind the vehicle. The contact managed to coast the vehicle as best as possible off to the shoulder of the highway. The vehicle was towed to a dealer and a diagnostic was performed which showed that the engine had failed. The contact stated that both he and his son suffered emotional trauma as a result of the sudden failure; however, neither has yet to seek medical treatment. The manufacturer was notified of the failure and the contact was offered a new engine despite the contact's request for a vehicle buyback. The contact stated that he did not feel safe driving the vehicle and feared for both his and his family's life as a result of the failure. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 22,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11647402March 10, 2025
ENGINE, STRUCTURE:BODY
The vehicle one week after purchasing has had a tapping noise coming from engine and a rattling noise as well that you hear from the inside of vehicle. I have taken vehicle to two separate GM dealers. The first being where vehicle was purchased and they did not log in visit and basically said nothing could be done until engine breaks. The second dealer was only able to duplicate the rattling noise but had no loaner for me and advise would contact GM for next steps since a complaint has been filed. As of today nothing has been done. The second dealership also confirmed orange peel on paint and nothing either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646954March 7, 2025
SERVICE BRAKES, ENGINE
On February 14, 2025, my brakes went completely out in the school carline while picking up my youngest daughter. After the incident happened, I saw a light that read "Service ESC." This private elementary school is next-door to a private high school. There were students, teachers, and parents walking in this area at this time. I had to maneuver through this carline and away from faculty, students, and parents with no breaks. No individual was injured or killed but it could have been a very serious accident. I called GMC asking for help but was told through a chat line to bring the vehicle in for service. I was finally able to get my Yukon to the service department where after a few days it was determined my brakes failed and they were replaced. One day after I received the vehicle back from service, there was a horrible noise while driving but no lights showed on the dashboard, so it was returned to the same service department. They found metal shavings in my oil and I was told the lifters had collapsed and the engine failed. At this time, I have not heard from GMC and my vehicle is still in the service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645968March 3, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The engine of my 2024 GMC Yukon Denali failed unexpectedly at 45 MPH, shutting off without warning and shifting into neutral. My wife, three passengers, and two dogs were in the vehicle, which coasted to a stop. After several attempts, it restarted, and the check engine light illuminated. Alpine Buick GMC confirmed catastrophic engine failure, requiring replacement of the engine, radiator, hoses, and other parts. The vehicle remains at the dealership, and the failed components are available for inspection. This sudden shutdown posed serious safety concerns. My wife lost control over acceleration and power steering, increasing the risk of an accident. Had this occurred on a highway or in traffic, the consequences could have been severe. This raises concerns about the engine’s reliability and potential risks to other drivers. Alpine Buick GMC confirmed the engine failure and the need for full replacement. I am the sixth customer awaiting this repair, indicating a broader issue. The estimated wait time for an engine is two weeks to three months, creating a significant disruption. Inspection by Manufacturer, Police, or Insurance The vehicle has been inspected by dealership technicians but not by GMC representatives, police, or insurance adjusters. I am open to further inspections to determine the cause and assess whether a recall or corrective action is necessary. No warning lights or symptoms appeared before the engine shut down. The check engine light illuminated only after restarting on the third attempt. The absence of prior alerts suggests a flaw in the vehicle’s diagnostic system. Expedited Engine Replacement – Given the safety risks, I request priority replacement. Investigation into Failure Cause – GMC should assess whether this is a manufacturing defect. Review of Similar Cases – If widespread, a recall or service bulletin may be necessary. Better Communication – Regular updates on repairs and GMC’s actions are needed. I expect prompt action to resolve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644861February 25, 2025
ENGINE
We were driving from another part of town back to our home on a very busy road, when our 2024 Yukon Denali Ultimate stopped working. My wife, who was driving, was able to turn onto a side road and stop the vehicle on the side of the road. The SUV would not start at that point. It was towed via a flatbed trailer to Ray Miller GMC, where it was determined that the engine had seized. I bought it at Howard Bentley GMC. They had it brought to them. GM only is offering an extended warranty even though the engine is being replaced, and the vehicle has inherently lost value. Luckily, Howard Bentley is giving me my money back towards a new 2025 Yukon AT4 Uktimate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644205February 21, 2025
ENGINE
engine shut down while driving... complete engine failure was the cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643353February 18, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I CONSTANTLY GET THE FRONTAL CRASH NOT AVAILABLE WARNING THE NAVIGATION PICKS UP ON CONVERSATIONS STEREO FREEZES NAVIGATION SCREEN HAS BEEN BLANK NO MAP DATA VISIBLE SCREEN WILL NOT CHANGE FROM DAYLIGHT TO NIGHTIME ANYMORE (I HAVE TAKEN THE VEHICLE TWICE TO THE DEALERSHIP AND HAVE IT REPAIRED THEN IT HAPPENS AGAIN) WHEN DRIVING THE VEHICLE WILL RANDOMLY BRAKE AND SAYS SOMETHING IS NEAR WHEN THERE IS NOTHING CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641820February 10, 2025
ENGINE, ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine suffered a catastrophic failure, including a bottom-end bearing failure, causing the camshaft to seize, the flywheel to shear off, and metal to spread throughout the engine, cooling system, and radiator. This also tripped the main fuse, resulting in an electrical short. The failed engine is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? I was driving on a 55 mph highway when the engine completely shut off without warning. Losing all power while traveling at highway speeds was extremely dangerous, and I was barely able to glide the vehicle to the side of the road before it lost momentum. It is terrifying to think of what could have happened had I not been able to get out of the travel lane in time, especially with other vehicles moving at high speeds around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership diagnosed the issue and confirmed the engine failure. They have determined that a full engine replacement is necessary. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an authorized GMC dealership service center. I have not yet had it inspected by any other parties. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared before the engine shut off. The failure was completely sudden and unexpected, with no prior symptoms or indications of an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640765February 4, 2025
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
aside from constant electrical issues with the serial gateway module that gm refuses to replace many safety features fail regularly most importantly this replacement yukon for the 2023 with engine issues also has engine issues and the same 6.2L engine. When leaving my home and or driving on any decent up or downhill road and coasting the vehicle will misfire and trigger the MIL to flash. I’ve taken it into the dealer many times for this and in the end they say it’s a software problem with AFM disabling 5 cylinders. They claim that the geometry of the vehicle along with having 5 cylinders disabled causes the engine to vibrate enough to make it think it’s misfiring. this came from their factory field service tech. they refuse to fix it. they refuse to put this on paper. they told me if I wanted it fixed, I could buy a 2025 instead. this is insanity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639873January 31, 2025
ENGINE
On [XXX], I was driving approximately 70 MPH on [XXX] when the engine stopped without warning. I had the vehicle towed to Causley GMC where it was repaired. I was on the way home from Causley driving on [XXX] when the engine stopped again. I had it towed back to Causley. The next day they called me and said that the engine was destroyed and needed to be replaced. Both times it stalled I was on the expressway and if I were not able to coast to the side of the road, I would have been in a very dangerous position for me and everyone else on the highway. There was not a warning before the engine stopped, so it was very fortunate for me that I had enough momentum to be able to coast far enough to get in a safe position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638393January 24, 2025
ENGINE
The contact owns a 2024 GMC Yukon. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked and the vehicle failed to accelerate above 45 MPH. Additionally, the contact stated that the vehicle lost motive power. The contact pulled off the roadway. The contact stated that the failure occurred while driving uphill. The vehicle was towed to the dealer ,where it was diagnosed with a possible engine failure; however, the contact was informed that the engine needed to be disassembled to confirm the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637677January 22, 2025
ENGINE
2024 Yukon AT4 14,214 miles. I heard a metal dropping sound that morning but otherwise it acted fine. I thought something fell in the vehicle but nothing was there. No lights came on. Then later that day it just died at a light in town. Suddenly received low oil pressure warning and vehicle shutting off. Happened out of no where. Was able to start it and get off out of middle of road. It continued to die over and over and then finally wouldn’t start again. Towed to dealership. Dealership able to start it once there but stated check engine light was on. We called for an update after a week of waiting and were told that it needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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