GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11573275February 22, 2024
SERVICE BRAKES
low speed truck brake pedal becomes stiff and truck is hard to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569422February 2, 2024
SUSPENSION, POWER TRAIN
The component or system failed was the transmission 4 different times. A new transmission was put in the car just 6 months after purchasing from a dealer. The transmission lasted close to 3 years being shy only a few days before the transmission warranty expired. So a new transmission was provided by the transmission owner at no additional cost for the transmission but we had to pay $1600 out of pocket for labor. That transmission lasted for 2 months before failing again which caused us to have the truck towed to our home to decide what our next step would be. So we had it towed to Tire max and they put in another transmission by the same manufacturer which we only had 2 days left under the warranty. That transmission failed within 2-3 days so we took it back to a different Tire Max location and they put in another transmission which did not cost anything for us by the manufacturer including labor. This transmission has now been in good standing since 12/20/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569555February 2, 2024
ENGINE
The contact owns a 2015 GMC Sierra 1500. The contact stated while his daughter was driving approximately 25 MPH, the vehicle started vibrating violently. The contact stated that his daughter reported seeing several unknown warning lights illuminated. The vehicle was stopped and towed to a dealer. The dealer diagnosed and determined that the rod bearings were damaged and caused damages to the lifters. The contact was informed that the rod bearings and lifters needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-NA-038 (Engine). The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569219February 1, 2024
ELECTRICAL SYSTEM, SEAT BELTS
The contact owns a 2015 GMC Sierra 1500. The contact stated that while starting the vehicle, there was no audible chime or alert heard. After driving and then restarting the vehicle there was still no audible sound from the electrical system. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the battery needed to be replaced. The vehicle was not diagnosed or repaired. The contact replaced the battery, but the failure persisted. The manufacturer was not notified. The contact stated that the failure was related to NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts) however, the VIN was not included. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567785January 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 GMC Sierra 3500. The contact stated while driving approximately 70 MPH, the vehicle abruptly lost motive power and decelerated to 25 MPH. The contact stated that the message “Engine Power Reduced” was displayed. The contact stated that the failure was intermittent, but always occurred while driving at high speeds. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 48,815,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567893January 25, 2024
ELECTRICAL SYSTEM
Inside of car smelled like burnt electrical and crackled and then back window exploded due to short in the rear defroster [XXX] Rear Window Defroster Thermal Events GMC has indicated that there is no recall associated with this event. GMC has sent no recall or service notices to me regarding this issue and the vehicle had been at a GMC deal Jim Ellis GMC within the year. This incident caused glass to be injected into the passenger compartment causing a hazard INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565112January 12, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving 65 MPH, there was a loud pop in the engine compartment. The vehicle was steered to the side of the road where condensation was observed in the middle of the road. The vehicle was towed to a dealer where it was diagnosed that the radiator and transmission needed to be replaced. The vehicle was not repaired. On another occasion, while driving at approximately 20 MPH, the vehicle lost motive power. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565013January 11, 2024
ENGINE, POWER TRAIN
I would like to bring to your attention an alarming incident that occurred on January 3, 2024, with my truck. While accelerating onto the highway, the engine and drivetrain failed suddenly, posing a significant safety risk. The failure left the engine incapable of functioning properly, which could have resulted in a catastrophic accident. Seeking answers about the cause of this dangerous malfunction, I promptly arranged for an inspection by RNZ Concepts. After evaluation, they suspected a potential problem with the hydraulic lifter or camshaft. It is baffling to note that, other than an initial transmission replacement, there were no further indications of any underlying issues, as the truck is regularly serviced. Additionally, within 60 days of purchasing the vehicle, similar issues arose, requiring additional repairs that were paid out-of-pocket at the time. Now, the vehicle is once again out of commission due to persistent GMC failures. The estimated repair cost is expected to be between $6,000 and $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559861December 13, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
Rainy road, 60mph on the hw with my family. Truck decides to engage stabilitrak or something to that feel and locked up the brakes. Talk about a scary moment with an 18 wheeler coming in hot behind you. Obviously, in the moment, I had no clue what was happening other than something with the truck was malfunctioning. This scenario could have gone wrong in so many ways. I'm honestly in shock someone has not been killed because of this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559883December 13, 2023
UNKNOWN OR OTHER
The truck has only 122, 230 miles and shuddering in the transmission is horrible. I just purchased the truck 3 weeks ago and the owner stated nothing was wrong with it. However I took it to mechanic for inspection after purchase and he stated transmission has shuddering. I noticed at 40 miles plus the truck vibrates at steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556351November 21, 2023
FUEL/PROPULSION SYSTEM
Truck has a CP4 injection pump and they go bad and cost $15,000-$20,000 to repair and if that happens I owe money on the truck and would have to get a loan or figure something out and still have to make a payment on something I can’t even drive! They need to recall it and swap them out to a CP3 and be done with it. Why wait until it cost 10s of thousands of dollars when they can get it done for $3,500 at the most?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556046November 20, 2023
ELECTRICAL SYSTEM
The truck completely shut off while making a turn in town. I didn't have any control of the truck, steering or braking ability. In a attempted to restart the truck or regain steering and braking, I cycled the key to no avail. I then urgently tried putting it into neutral, and cycling the key again. The truck started and I regained control. In the 5-10 seconds that passed while the vehicle was out of control, the vehicle traveled over the curb and then onto the sidewalk. It is miraculous that I didn't cause an accident or cause injury to pedestrians. I was shaking. This event was the scariest thing that has ever happened to me in a vehicle. A blessing for sure. In not the clearest frame of mind, I drove the vehicle back to my home. It is parked and I won't drive it until it is repaired. Upon getting home and calming down, I googled this event. The Google search indicated that this scenario is very common in gmc trucks between 2014-17. The cause is apparently faulty battery cables and/or corroded grounding points. I do not understand why there isn't a recall or safety bulletin to inform vehicle owners of this issue. I could have easily killed someone. I passionately feel that action needs to be taken on this series of gmc trucks to prevent a deadly accident!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554530November 10, 2023
POWER TRAIN
Vehicle has jerking and feels like you are being hit. scared for my safety. Have taken my my Vehicle to a transmission shop for investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552911October 31, 2023
POWER TRAIN
The contact owns a 2015 GMC Sierra 1500. The contact stated that there was an abnormal clunking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to Quality Buick GMC, INC. (7901 Lomas Blvd NE, Albuquerque, NM 87110) and Pitre Buick GMC- (9737 Eagle Ranch Rd NW, Albuquerque, NM 87114) and the contact was informed that the failure was related to the transmission and the contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550319October 17, 2023
EXTERIOR LIGHTING
Headlights are so dim because of the plastic cover that is made into the OEM headlight assembly. The plastic apparently had no UV protectant and the plastic has turned dingey yellow and clouded where it's affected the light output from the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549429October 11, 2023
STEERING, ELECTRICAL SYSTEM
All power shuts off while driving. The transmission dis-engages, the power steering stops working and the infotainment system turns off. The power steering powers off even when sitting in a parking spot while everything else is on. I've owned this truck since 2019 and this has always been an issue, especially when taking a left through an intersection. I keep checking for recalls, but nothing shows up and I find that extremely hard to believe. I'm contacting you now because the issue has gotten worse, everyday worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546810September 27, 2023
SERVICE BRAKES
The brake vacuum pump is failing. When in a parking lot the brakes get very hard al.ist causing an accident. There is no vacuum when trying to park in parking lot. The 2015 GMC Sierra had a recall for this but my VIN did not. Not sure why as it's failing too. I need my truck so will have it fixed today, but want a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546705September 26, 2023
POWER TRAIN
Shifting started to make a loud clunking sound. Then the vehicle wouldn't shift out of 3rd gear. The engine check light came on and the code determined it to be a faulty transmission control module (TCM). When looking at the TCM, I also noted that the TCM was very hot and the nearby cable cover had melted. When researching the issue, it was discovered that GMC Sierra 2500 and 3500, years 2009 - 2015 were having this same issue all over the continent. Resulting in a massive back order and leaving drivers stranded. There was no warning lights or sounds before my power train froze up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545236September 18, 2023
TIRES
I reached out to manufacture via text, email and no response they just not responding on either Chanel..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540301August 23, 2023
AIR BAGS
The contact owned a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, another vehicle spontaneously switched lanes onto her lane, causing the contact to swerve out of the way and crash into the median; however, no airbags were deployed. The vehicle was towed to a tow yard. The insurance company deemed the vehicle totaled. The contact injured her neck, back, and several other places, and she received medical attention. A police report was made. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that her vehicle had previously been repaired under an unknown airbag recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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