GMC Sierra Complaints (2014)

895 consumer complaints on file.

#10677147January 21, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT LIGHT THE ROAD. NO LIGHT ON THE SIDE OF ROAD. I HAVE MISSED MY DRIVEWAY AND CAME VERY CLOSE TO DRIVING INTO A DITCH. WHEN DRIVING DOWN OR UP GRADES THE ROAD IS IN COMPLETE DARKNESS. I HAVE GAVE GM A YEAR TO FIX THE SAFETY ISSUE BUT THEY DO NOTHING IS CORRECT THE PROBLEM. WHEN RAINING THE PROBLEM IS TEN TIMES GREATER. THIS TRUCK SHOULD NOT BE DRIVEN AT NIGHT, PEOPLE WILL GET INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676729January 20, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR DOORS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676277January 18, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
THE TRUCK WAS AVERAGING ABOUT 20 MPG BUT SHIFTING ERRATICALLY LIKE IT COULDN'T DECIDE WHAT GEAR TO BE IN. AFTER USING THE 4WD THE FIRST TIME THE MPG DROPPED OFF TO ABOUT 17 AND HAS BEEN DECLINING STEADILY CURRENTLY I GET 14 TO 15 MPG AND DRIVE 150 MILES PER DAY MOSTLY HIGHWAY. I HAVE TAKEN IT BACK TO THE DEALER TWICE THEY SAID THE COMPUTER COULDN'T GET USED TO MY DRIVING STYLE AND REPROGRAMMED THE COMPUTER. WHEN I TOOK IT BACK ABOUT THE MILEAGE A GUY CAME OUT AND SAID HE COULD TELL IF SOMETHING WAS STUCK AND SWITCHED THE 4WD A FEW TIME AND SAID IT WAS FINE. MY MPG IS GETTING WORSE AND IT SLAMS IN AND OUT OF GEAR 2-3 TIMES IN A MATTER OF SECONDS WHILE SUSTAINING A STEADY HIGHWAY SPEED ON A FLAT SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676235January 17, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM. LIKE HAVING NONE AT ALL. HIGH BEAMS ARE USELESS. I ACTUALLY HAD TO FOLLOW OTHER VEHICLES LIGHTS TO KEEP FROM RUNNING OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673115January 16, 2015
EXTERIOR LIGHTING
THE HEADLAMPS ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THUS PRODUCING A VERY SIGNIFICANT SAFETY ISSUE . THERE IS ZERO LIGHTING ON BOTH SIDES ON LOW BEAM AND VERY POOR DOWN ROAD VISION ON HIGHBEAM. THERE ARE MANY COMPLAINTS ON LINE AND THEY ARE ALL WITH THE SAME ISSUES. IT HAS TO DO WITH THE CHEAP ONE BULB LENS SYSTEM WITH A SHUTTER ON THE LENS. HAVE COMPLAINED TO DEALER WHO ACKNOWLEDGED THERE IS A PROBLEM AND TO GM WHO REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM . GM RESPONSE TO ME WAS THE LAMPS WORK AS DESIGNED AND I RESPONDED THAT IS EXACTLY THE PROBLEM, THE DESIGN WHICH PRODUCES VERY DANGEROUS DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672869January 15, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS $50K TRUCK ARE JUST PLAIN UNACCEPTABLE! FINALLY TOOK IN TO THE DEALER AS THE BRIGHTS WERE "RACCOON HUNTING" BUT THE DIM SETTING IS ALMOST NO LIGHT AT ALL. LIVING IN A RURAL AREA, I HAVE TO DECREASE MY SPEED TO NEARLY A CRAWL IN ORDER TO WATCH FOR OBSTACLES IN THE ROADWAY OR FOR WILDLIFE. I'VE OWNED 6 GMC VEHICLES (SIERRA OR YUKON) SINCE 2000 AND NONE OF THEM HAD THE POOR AND DANGEROUS LIGHTING THAT THIS 2014 SIERRA HAS. WHEN THE DEALER ADJUSTED, THE DIMS ARE NOW POINTING DOWN TO THE ROAD ABOUT 30' FROM THE BUMPER AND THE HIGH BEAMS ARE BOTH POINTING AT THE MIDDLE OF THE ROAD ABOUT 75-100' WITH NO LATERAL LIGHTING AT ALL. IT'S SO BAD, I HAVE TO MAKE WIDE TURNS TO LIGHT UP THE DRIVEWAYS OR STREETS I'M TURNING INTO TO KEEP FROM RUNNING INTO DITCHES OR MISS THE TURN ALL TOGETHER. ON A 55MPH STRAIGHT ROAD, YOU CAN OUT RUN YOU LIGHTS! THE FOGS HELP THE LATERAL VISION A TINY BIT BUT THEY ARE NOT ALL THAT GOOD EITHER. GMC NEEDS TO ADDRESS THIS OR RISK PAYING OUT ON A BIG LAWSUIT OVER SOMEONE GETTING BADLY INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672331January 13, 2015
STEERING, POWER TRAIN
MY VEHICLE STARTED WITH A VIBRATION ON OR AROUND 12,000 MILES. THE VIBRATION SLOWLY INCREASED AS TIME WENT ON. I MADE APPOINTMENT WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.(CAPITALAND MOTORS) AT THIS TIME THE VIBRATION WAS STRONG ENOUGH TO VIBRATE THE BACK WINDOW. IT WOULD START AT 30MPH AND GET WORSE AT 45MPH. THE MECHANIC CHECKED BALANCE AND ROAD FORCE THE TIRES. BUT TOLD ME THAT THE VIBRATION WAS NORMAL AND HE COULD FIX MY BACK WINDOW. I CALLED GMC AND FILED A COMPLAINT. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP. I DID ON 11/25/14. THIS TIME I TOOK IT TO GOLDSTEIN BUICK-GMC. THEY COULD FEEL THE VIBRATION IN THE STEERING WHEEL AND SEAT. THEY CHECK TIRES AGAIN. THEY FELT IT WAS THE TIRES AND WANTED ME TO BUY NEW ONES. TOLD ME THE TIRES WERE NOT UNDER WARRANTY. THAT DAY I CALLED GOODYEAR AND FOUND OUT MY TIRES WERE UNDER WARRANTY, THEY WOULD BE PRORATED. GOODYEAR CHECK MY TIRES AND THEY ARE FINE. AT THIS TIME NO ONE CAN FIND THE PROBLEM AND I FEEL IT HAS BECOME A SAFETY ISSUE. THE VIBRATION IS REALLY STRONG AND GETTING WORSE AND THEY HAVE NO ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671933January 12, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DISCOVERED UNDERCARRIAGE FRAME MAJOR RUSTING, ENTIRE UNDERCOATING PEELED AND CRACKED AWAY IN OVER 70% OF IRON/STEEL STRUCTURE, MAJOR RUST IS VISUAL ON ALL BOLTS CONNECTED TO SUSPENSION AND FRAME. GMC CHAT RAN MY V.I.N. AND INDICATED IT WAS MANUFACTURED IN MEXICO. GMC CORPORATE CHAT CLAIMS THAT MY ISSUE NEEDS TO BE TAKEN UP WITH THE DEALERSHIP AND TO CHECK INTO THE STATE'S OF NH LEMON LAW. NH DEALERSHIP CLAIMS A RECENT BULLETIN ALLOWS THEM TO BUFF THE FRAME DOWN AND REAPPLY UNDERCOATING WHICH THEIR DEALERSHIP IS NOW EQUIPPED WITH. DEALERSHIP CLAIMS THE WARRANTY THEREAFTER WOULD BE 3 YEARS/36,000 MILES. ALL WARRANTY INFORMATION IN GMC WARRANTY BOOKLET ONLY INDICATES BODY SHEET METAL AT 3 YEARS/36,000 MILES FOR RUSTING, PITTING AND PEELING OF UNDERCOAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671618January 10, 2015
EXTERIOR LIGHTING
THE FRONT HEADLIGHTS ARE INSUFFICIENT FOR SAFETY. THEY DO NOT LIGHT THE ROAD SUFFICIENT TO SEE OBJECTS IN ROAD ABOVE A SPEED OF 50 MPH. THESE ARE SINGLE BULB PROJECTOR HEADLIGHTS AND MY OLD 2001 CHEVY SILVERADO HAS MUCH BETTER LIGHTS. GMC SHOULD REPLACE THE LIGHTS WITH DUAL BEAM LIGHTS OR ADD ON A SUPPLEMENTAL LIGHT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669948January 4, 2015
EXTERIOR LIGHTING
I HAVE TWO 2014 GMC SIERRAS WITH VERY WEAK HEADLIGHTS. CALLED GM AND THEY SAID NOBODY HAS COMPLAINED. THEY LIED. WAKE UP GM AND SMELL THE ROSES BEFORE SOMEONE IS HURT OR KILLED. THE HEADLIGHTS LOOK GREAT BUT WORK BAD. FEEL LIKE IT WILL BE FOREVER BEFORE THEY DO ANYTHING SO I ADDED MY OWN AUX. LIGHTS. MY I CAN SEE AGAIN. SPENT 400.00 DOLLARS ON 45,000 DOLLAR TRUCK SO I CAN DRIVE SAFETY AT NIGHT. 2014 CHEVYS HAVE DUEL HEADLIGHTS. MUST BE BETTER. FIX THE PROBLEM GM. MY FIRST CAR, A 1962 COMET HAD BETTER LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669817January 3, 2015
EXTERIOR LIGHTING
I DISCOVERED ONLY AFTER BUYING THIS VEHICLE THAT THE HEADLIGHTS ARE ABSOLUTELY TERRIBLE, AND CLEARLY AN IMMEDIATE SAFETY HAZARD. THEY ARE A "NEW" PROJECTOR BULB STYLE - SINGLE BULB WITH NO INDEPENDENT HIGH BEAM. THE LIGHT IS DIM ON BOTH HIGH AND LOW BEAMS, VERY NARROW, AND WHEN THE LOW BEAMS ARE AT THE RIGHT HEIGHT THE HIGH BEAMS ARE UP IN THE AIR. I THOUGHT AT FIRST THEY WERE JUST POORLY ADJUSTED, BUT THE DEALERSHIP WAS UNABLE TO IMPROVE THE SITUATION. THEY DID NOT REVEAL TO ME THAT THERE HAVE BEEN NUMEROUS OWNER COMPLAINTS ABOUT THESE LIGHTS, EASILY FOUND BY DOING AN INTERNET SEARCH. THERE SHOULD BE AN IMMEDIATE RECALL AND FIX ON THESE LIGHTS. ACCORDING TO INTERNET REPORTS, THE TRADITIONAL TWO INDIVIDUAL BEAM HEADLIGHTS ON THE 2014 CHEVROLET SILVERADO ARE APPARENTLY FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669613January 2, 2015
EXTERIOR LIGHTING
OF ALL THE VEHICLES I HAVE OWNED, THIS 2014 GMC HAS THE WORST HEADLIGHTS OF THEM ALL.. $47,000 AND BASICALLY A BIC LIGHTER ON THE FRONT OF THE TRUCK FOR LIGHTS.. WHILE OUT DRIVING ON MY WAY BACK FROM FORT KENT, WITH THE TRUCK ON HIGH BEAM I NEARLY HIT A MOOSE THAT I DIDN'T SEE UNTIL I WAS RIGHT ON IT DUE TO NOT HAVING ENOUGH LIGHT DOWN THE ROAD.. HAVE TO DRIVE 40 NOT TO OUTRUN THE HEADLIGHTS. VERY VERY FRUSTRATING AND THE DEALER TELLS US THAT GM KNOWS ABOUT IT BUT HAS NO FIX.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669615January 2, 2015
EXTERIOR LIGHTING
WHILE DRIVING IN TOWN AT 25 MPH, ALMOST HIT A PEDESTRIAN WHO WAS CROSSING THE ROAD DUE TO INSUFFICIENT HEADLAMPS ON THE TRUCK. THIS WAS EVER WITH THE FOG LAMPS ON WHICH SEEM TO PUT OUT MORE LIGHT THEN THE HEADLIGHTS.. EXTREMELY DANGEROUS... HAVE TO RELY ON THE STREET LAMPS TO SEE WHERE WE ARE GOING WHEN DRIVING IN TOWN.. DISAPPOINTED TO MY WITS END THAT THE DEALER TELLS ME THAT THERE ISN'T ANY FIX FOR THIS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669776January 2, 2015
EXTERIOR LIGHTING
NO ACCIDENT. (YET) HEAD LIGHTS ARE PATHETIC. RANGE OF VISION AT NIGHT IS TOTALLY UNACCEPTABLE. THERE IS NO DIFFUSION OF LIGHT. ONLY LIGHT IS ON A STRAIGHT HORIZONTAL LINE. CAUSES A VERY TENSE DRIVING SITUATION ON ANY DARK ROAD. THE LIGHTING ON THE PERIPHERY IS VIRTUALLY NON-EXISTENT BUT MARGINALLY IMPROVED IF FOG LIGHTS ARE LEFT ON ALL THE TIME. MANY COMPLAINTS HAVE ALREADY BEEN FILED. CANNOT UNDERSTAND WHY GMC HAS NOT BEEN COMPELLED TO HAVE A RECALL TO COME UP WITH A REAL SOLUTION. IT DOES NOT APPEAR TO BE A QUESTION OF ADJUSTING THE CURRENT LIGHTING ARRANGEMENT. THIS SHOULD BE A PRIORITY RECALL. DANGEROUS TO DRIVE VEHICLE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669363December 31, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS ON VEHICLE FAILED TO ILLUMINATE PROPERLY. THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACT'S VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668866December 29, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE. THEY DO NOT PUT OUT ENOUGH LIGHT ON DARK NIGHTS AND ESPECIALLY ON NIGHTS WERE THERE IS RAIN. THEY DO NOT REACH BEYOND THE EDGE OF THE ROAD WAY PAST THE FOG LINES,. OR EXTEND THAT FAR UP THE ROAD IN FRONT OF THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668893December 29, 2014
VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHT PERFORMANCE ON THIS TRUCK IS THE WORST I'VE SEEN IN ANY VEHICLE, BUT FOR A TRUCK, I CANNOT BELIEVE THEY ARE ALLOWED ON THE ROAD AT NIGHT. THE OWNER'S MANUAL STATES THEY ARE FACTORY SET AND DO NOT NEED ADJUSTMENT. THAT INFORMATION WAS OBVIOUSLY NOT CHECKED DURING THE QUALITY CHECK OR CHECKED BUT FELT IT WAS AS GOOD AS IT GETS. ON HIGH BEAM, THE DRIVER'S SIDE LIGHT IS POINTING SO FAR UP, IT'S IN THE TREES AND ABOVE THE ROAD. THE RIGHT SIDE HIGH AND LOW BEAMS ARE INADEQUATE FOR ALL PURPOSES, ESPECIALLY SEEING AROUND CURVES AND TURNS. YOU ARE LITERALLY BLIND ON A DARK STREET, EVEN WITH THE FOG LIGHTS. VERY POOR ILLUMINATION OF THE ROAD. I'VE TAKEN IT IN TO THE DEALER FOR ADJUSTMENT AND THEY DID NOT CHANGE ANYTHING. THIS WILL BE THE LAST GM PRODUCT I BUY SINCE IT SEEMS THE LAST THREE VEHICLES I'VE OWNED HAD ISSUES THAT COULD NOT BE RESOLVED. AND I AM A MEMBER OF THE GM FAMILY. FOR THE PRICE OF THESE VEHICLES, THEY SHOULD BE TOP QUALITY. GM SHOULD BE ASHAMED OF THE QUALITY THEY DELIVER TO CUSTOMERS FOR VEHICLES PRICED OVER $45K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667558December 22, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE TOO DIM IN 2014 GMC SIERRA. TO THE POINT OF DANGEROUS TO PEDESTRIANS AND WILDLIFE. THE LIGHTS HINDER THE ABILITY OF DRIVERS TO SEE AND AVOID ANYTHING THAT MAY WONDER INTO THE VEHICLES PATH. BY THE TIME THE HEADLIGHT ILLUMINATE THE OBJECT IT'LL BE TOO LATE! "SAVE SOME LIFE", PERSUADE GENERAL MOTORS TO FIX FUTURE VEHICLES AND POSSIBLY RECALL EXISTING ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667806December 22, 2014
POWER TRAIN
DRIVING DOWN THE ROAD APROX 45- 50 MPH TRANSMISSION KICKED INTO NEUTRAL CAUSING VEHICLE TO SLOW DOWN SUDDENLY ,ALMOST GOT REAR ENDED DUE TO SUDDEN SLOW DOWN . NO WHERE TO PULL OVER , AFTER LETTING OFF THE GAS KICKED INTO GEAR AND GOT IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667523December 21, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ARE VERY POOR. I HAVE OWNED MANY CARS AND THE LACK OF NIGHT VISION WITH THE 2014 SIERRA IS THE WORST OF ANY CAR I HAVE EVER DRIVEN. I USED TO WORK ON MY FAMILY FARM BACK IN THE 1980S AND OUR OLD TRACTORS AND COMBINES HAD BETTER NIGHT VISIBILITY THAN MY BRAND NEW SIERRA. GMC, YOU MUST FIX THIS NOW! I GUARANTEE YOU WILL HAVE A MAJOR LAWSUIT ON YOUR HANDS IF YOU DON'T. THIS IS SUCH A SIMPLE THING TO GET RIGHT, DO THE RIGHT THING AND RECALL ALL THESE VEHICLES AND INSTALL PROPER HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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