GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11616516September 25, 2024
SERVICE BRAKES
Driving at low speed such at in drive thru or parking lot if you press brake couple repetitive times pedal gets hard and you have to press really hard to stop it’s like vacumn assist losses vacumn in braking assist been happening last couple years but I’ve learned to adjust my braking at low speed to adapt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613374September 9, 2024
POWER TRAIN
The vehicle has been in the dealership from where it was bought numerous of times for the same problem. Transmission shifts very hard from one to two and Has lots of slippage. Dealer recommended a transmission flush and it did not fix the problem. They would keep telling me that the transmission is normal for slipping and slamming hard while changing gears. I’ve been to multiple shops and nobody seems to know how to give me a correct answer or guide me on how to fix my problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613141September 6, 2024
SERVICE BRAKES
Stopping at a stop sign with several cars in front of me my vehicle wouldn’t stop, luckily the car in front of me moved. I immediately called the dealership to have my vehicle repaired. They confirmed my brakes had a problem including the vacuum pump having an internal failure. They replaced vacuum pump and required belts then charged me $800.00 for this service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610614August 24, 2024
SEAT BELTS
Drivers side seat belt cable broke off where it connects to left side of drivers seat. It looks like a clean break I can send pictures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610634August 24, 2024
FUEL/PROPULSION SYSTEM
My high pressure fuel pump, cp4, went out with no warning while driving causing me to lose power. Was able to bring truck to stop safely but was stuck in middle of roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608843August 15, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605044July 29, 2024
STEERING
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the power steering assist became inoperable. While driving at slow speeds, the power steering assist was intermittently inoperable. The power steering warning light was illuminated was intermittently inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603966July 23, 2024
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603733July 22, 2024
UNKNOWN OR OTHER
Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598310July 2, 2024
POWER TRAIN
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle stopped moving very slowly and came to a complete stop. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under warranty twice. The manufacturer was made aware of the failure but confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596110June 24, 2024
POWER TRAIN, ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595591June 20, 2024
SERVICE BRAKES, STEERING
When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593871June 12, 2024
STEERING
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle, after which the steering wheel jerked to center independently. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590577May 24, 2024
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2016 GMC Sierra 2500. The contact stated that while stopped at a stop sign, an alert of "50% fuel range remaining" message appeared on the instrument panel. The contact stated afterwards while attempting to make a right turn the vehicle stalled and failed to restart. The contact had the vehicle towed to an independent mechanic who advised contact the fuel pump needed to be replaced due to metal fragments entering the oil tank. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588953May 15, 2024
AIR BAGS
The contact owns a 2016 GMC Sierra 2500 HD. The contact stated that while driving at 64 MPH, he crashed head-on with a 350-pound deer. The deer went underneath the vehicle, and the driver ran over it with the passenger front tire. The driver's side air bag did not deploy. The air bag warning light was illuminated. There were no reported injuries or fire. A police report was filed. The contact was able to drive away from the crash. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,379. Additionally, while driving in the snow, a motorcycle crashed into the rear of his vehicle. The driver-side front air bag did not deploy. There was an abnormal sizzling sound, and smoke was detected. There were no warning lights illuminated, There were no reported injuries, fore or police report. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11587853May 9, 2024
SERVICE BRAKES
On a recent road trip my family and I experienced an issue with the Brake Assist on my 2016 GMC Sierra. When I returned back from our vacation I took the vehicle to a 3rd party mechanic that I trusted to perform diagnostics. He advised that I would need a new vacuum pump and stretch belt to correct the issue. Upon receiving this information I advised him to move forward with the repair. What I didn't know was that Special Coverage N182202780 covers this exact repair from GM at no cost to the customer. I followed up with GM to see if I could recoup any of the cost and I was told no because I didn't get the work done at a GM dealership. I find this to be extremely frustrating as I did not know there was a special notice that would have covered this defect, and if I had I would of taken the vehicle to a GMC dealership. I feel that GM should reimburse me for the defect that was known even if I had the vehicle serviced at my chosen mechanic. Any help would be greatly appreciated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586112April 30, 2024
POWER TRAIN
My truck only has 40,000 miles on it and has the 8 speed 8L90 transmission. The truck bucks hard and has majorly delayed acceleration, especially on the initial startup of the vehicle. At this point the torque converter is going bad as well as the transmission fluid temperature sensor as per my mechanic when hooked up to the computer. It is now causing a fluttering of the RPMs, especially when the vehicle heats up after running for several minutes. It is severely impacting my fuel economy as well as my general safety when operation my truck. This is a known problem with this type of transmission but so far there has been no recall issued, only a class action lawsuit that I am having a hard time joining. It is going to cost me over $8000 for a new transmission and I don't really know where to turn at this point or what to do! Please make GM issue a recall for this known transmission problem that they put in millions of vehicles, all having similar problems as my own! Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580168March 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 GMC Sierra 1500. The contact stated that while reversing into a parking space and attempting to stop the vehicle, the brake pedal required an excessive amount of effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578801March 21, 2024
ENGINE
Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576463March 10, 2024
ELECTRICAL SYSTEM
While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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