GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10146270December 28, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
I SAT ON MY TAIL GATE AND THE TAIL GATE FELL DOWN. WHEN I LOOKED I HAD ONE BROKE CABLE AND THE OTHER SIDE THE BOLT WAS MISSING. I BOUGHT TWO CABLES FROM ADVANCE AUTO REPLACED ONE SIDE BUT I COULD NOT GET THE BOLT BACK IN THE OTHER SIDE. I WAS PLANNING TO TAKE THE TRUCK TO THE DEALER THE FOLLOWING WEEKEND FOR THE RECALL BUT THE GATE FELL OFF THE TRUCK AND I DID NOT KNOW IT HAD FELL OFF AND I DRAGGED IT DOWN A DIRT ROAD FOR ABOUT HALF MILE OR MORE. I TRIED TO GET GMC TO REPLACE THE TAIL GATE BUT THEY JUST WANTED TO REPLACE THE CABLE SAYING THAT THE CABLE DID NOT CAUSE THE TAIL GATE TO FALL OFF AND THE DAMAGE WAS NOT DUE TO THE CABLES. I FEEL THAT THE CABLE PROBLEM CAUSED THE TAIL GATE TO FALL OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145681December 20, 2005
PARKING BRAKE
HAND BRAKE FAILURE! HAND BRAKE WAS NOTICED TO NOT BE FUNCTIONING AT 30K WARRANTY SERVICE. SERVICE DEPARTMENT REPLACED BRAKE SHOES. BRAKE ONLY FUNCTIONED FOR 3 MONTHS AND BEGAN TO FAIL AGAIN. I THEN REPLACED THE BRAKE SHOES AGAIN MYSELF SO THAT I COULD PASS INSPECTION AND HAVE AGAIN BEEN WORN OUT IN JUST A FEW MONTHS. I WAS THEN MADE AWARE OF TSB #02-05-26-002 WHICH EVENTUALLY BECAME TSB# 02-05-002A. IT SEEMS THAT GM IS AWARE THAT THERE IS A PROBLEM WITH THEIR RETAINER CLIP DESIGN AND HAVE DEVELOPED A REPLACEMENT, BUT I BELIEVE THAT THE COST SHOULD BE THEIRS AND NOT THE CONSUMERS. I HAVE PLACED NOTES IN FORUMS SO THAT OTHERS DO THE SAME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145160December 14, 2005
PARKING BRAKE
MY 2002 GMC SIERRA 1500 EXT CAB PICKUP FAILED SAFETY INSPECTION DUE TO THE PARKING BRAKE NOT HOLDING. IT HAS 66000 MILES ON IT. I RARELY USE THE BRAKE LIVING ON FLAT LAND. THIS IS A COMMON PROBLEM ACCORDING TO THE INSPECTOR REQUIRING APPX. $180 TO REPAIR. GMC HAS A SERVICE ADVISORY TO REPLACE A PART THAT SHOULD SOLVE THE PROBLEM BUT WHY DOES THE CONSUMER HAVE TO PAY FOR A FAILED SAFETY ITEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145060December 13, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE CONTACT STATES HAD RECALL WORK COMPLETED, AND THE DEALER DISCOVERED THE ROTORS WERE SEVERELY CORRODED, AND THE BRAKE PADS NEEDED TO BE REPLACED. THE RECALL WORK WAS COMPLETED UNDER NHTSA RECALL CAMPAIGN 05V379000, CONCERNING THE ANTI-LOCK BRAKES. THE SERVICE DEALER SUGGESTED THE METAL CONTAINED IN THE ROTORS WAS DEFECTIVE. WHILE THE DEALER ACKNOWLEDGED THE FACT THAT ROTORS SHOULD HAVE A LIFE SPAN OF MORE THAN 14,000 MILES THEY REFUSED TO OFFER A FREE REPLACEMENT. THEREFORE, THE ROTORS AND BRAKE PADS HAVE NOT BEEN REPLACED. THE CONTACT FELT THE RECALL SHOULD BE EXPANDED TO INCLUDE REPLACEMENT OF THE CORRODED ROTORS. *AK UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145126December 13, 2005
PARKING BRAKE
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V161000 CONCERNING THE PARKING BRAKE. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE VEHICLE'S PARKING BRAKE FAILED AT APPROXIMATELY 30000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144938December 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNWANTED ANTILOCK BRAKE ACTIVATION. SAME AS INDICATED ON NHTSA CAMPAIGN # 05V379000. WAS TOLD BY GMC MY VEHICLE WAS NOT PART OF ABOVE RECALL WITH NO REASONABLE EXPLANATION GIVE AS TO WHY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145371December 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINT REGARDING 2002 SIERRA BRAKE ROTORS WERE BAD AND NEEDED TO BE REPLACED, THIS ALMOST CAUSED CONSUMER TO GO OVER A HILL. *TS THE CONSUMER RECEIVED RECALL 05V379000 AFTER THE REPAIRS WERE MADE. THE DEALER HAD TO REPLACE THE HUB AND SPEED SENSOR. THE CONSUMER REQUESTED REIMBURSEMENT BUT THE CLAIM WAS DENIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143882November 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI- LOCK BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE FAILURE OF THE WHEEL SPEED SENSOR OCCURRED AT A LOW SPEED. UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141788November 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:HUB
ON 01 NOV, I WAS PULLING INTO A PARKING SPOT WHEN MY BRAKES TOTALLY FAILED CAUSING ME TO CRASH INTO A PARKED CAR. I WAS ENTERING THE PARKING SPOT BELOW 5 MPH WHEN THE BRAKES FAILED. I DROPPED MY TRUCK OFF AT A REPAIR CENTER ON 03 NOV AND THEY INFORMED ME THAT BOTH THE LEFT FRONT HUB BEARING WAS SHOT AND THE ANTI-LOCK BRAKES SENSOR WAS SHOT. BOTH ITEMS WERE REPLACED.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10141498November 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, WHEELS:HUB
DT: CONTACT STATED THERE WAS RECALL 05V379000 CONCERNING THE ABS SYSTEM. A LOCAL SERVICE DEALER PERFORMED THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. UPON INSPECTION, THE DEALER STATED THE FRONT LEFT HUB NEEDED TO BE REPLACED. THE DEALER REPLACED THE HUB, AND THIS CORRECTED THE PROBLEM. HE HAD TO COVER THE COST OF THE REPAIRS.*AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140888October 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT:THE CONSUMER COMPLAINED ABOUT THE ABS BRAKING SYSTEM AT LOW SPEEDS. THE DEALER TOLD HIM THAT THERE WAS NOTHING ELSE THEY COULD DO FOR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THIS WAS THE SECOND TIME THAT THE HUBS HAVE BEEN REPLACED AT THE CONSUMERS EXPENSE. HE HEARD THERE WILL BE A RECALL IN NOVEMBER, BUT THEY WERE ONLY GOING TO CLEAN THE SENSORS AND NOT REPLACE THE HUBS. HIS VEHICLE WAS PURCHASED IN PENNSYLVANIA. IN AUGUST OF 2004 THE FIRST HUB WAS REPLACED, AND IN NOVEMBER 2004 HE REPLACED THE SECOND HUB. ON OCTOBER 26, 2005 THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND BOTH HUBS NEED TO BE REPLACED AGAIN.*AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140702October 25, 2005
STEERING:GEAR BOX:SHAFT SECTOR
DT: THE CONTACT STATED THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED IN FEBRUARY 2005 AS SUGGESTED BY A TECHNICAL SERVICE RECOMMENDATION. THE NHTSA ITEM NUMBER IS 10005165. THE TECHNICAL SERVICE BULLETIN SUGGESTED REPAIR HAS AGAIN FAILED. THERE WAS LOOSENESS WITHIN THE STEERING AND A GRINDING FEELING. HE TOOK THE VEHICLE TO THE SAME DEALERSHIP THAT COMPLETED THE PREVIOUS REPAIR WORK. THE DEALER SAID THE FAILURE WAS NORMAL, AND NO REAL EXPLANATION WAS OFFERED. THE SECOND REPAIR WAS MADE AT THE CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140500October 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
GMC 2002 1/2 TON PICKUP,TRANSMISSION REVERSE WENT OUT AT 44,000 MILES (FIRST TIME IT WENT OUT AT 28,000 MILES). REPAIRED FOR SECOND TIME PARTS. REACTION SHELL GEAR STRIPPED. PARTS SHELL, GEAR, FLTR KIT, SEAL, SEAL OIL, GASKET. R&R TRANS REPLACE REACTION SHELL AND GEAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140116October 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GM RECALL #05068 ANTI- LOCK CAUSING INCREASED STOPPING DISTANCES, GM IS ONLY REPAIRING THIS PROBLEM ON 1/2 TON PRODUCTS DUE TO THE FACT IT IS A SIMPLE INEXPENSIVE REPAIR. I OWN A 3/4 TON TRUCK WITH THE EXACT SAME PROBLEM BUT DUE TO THE FACT A REPAIR CONSISTS OF REPLACEMENT OF THE FRONT WHEEL BEARINGS THEY (GM) HAVE CHOSEN NOT TO INCLUDE 3/4 TON IN THIS RECALL. I HAVE ON SEVERAL OCCASIONS HAD INCREASED STOPPING DISTANCES DUE TO THE SENSOR FAILURE, MY DEALERSHIP SAID THEY CAN REPAIR GM'S DEFECT AT A PRICE OF $800.00 TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130569October 18, 2005
PARKING BRAKE
DT: CONTACT STATED THE PARKING BRAKE BANDS DRAGGED ON THE HUB OF THE REAR WHEEL EVEN THOUGH THE PARKING BRAKE WAS NOT BEING USED. CONSUMER HEARD A GRINDING NOISE, AND WHEN HE TOOK THE CAR INTO THE SERVICE DEALERSHIP, THEY TOLD HIM THE HUBS NEEDED TO BE REPLACED. GMC INVESTIGATED TRUCKS WITH MANUAL TRANSMISSIONS BUT NOT WITH AUTOMATIC TRANSMISSIONS. HAD TO REPLACE THE HUBS ON 7-25-05. HAD 53,000 MILES ON THIS VEHICLE AND BOUGHT IT BRAND NEW. CONSUMER FELT THIS WAS A DEFECT AND WOULD LIKE TO FILE A SAFETY COMPLAINT. THIS WAS THE FIRST TIME HE HAD THIS PROBLEM. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140023October 17, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT
DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139026October 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2002 GMC SIERRA 4WD P/U WITH 28,570 MILES HAD "ABS BRAKE" FAILURE. I CAME CLOSE TO GOING THROUGH MY GARAGE DOOR BECAUSE OF THIS AND AM GLAD IT DIDN'T HAPPEN AT A BUSY INTERSECTION!! THERE IS A RECALL ON MY VEHICLE FOR THIS PROBLEM, HOWEVER IT ONLY APPLIES TO THE "SALT BELT" STATES AND WISCONSIN IS NOT INCLUDED!! UNBELIEVABLE!! THE DEALERSHIP (VON HOLZEN) IN ASHLAND WI. REPLACED ABS SENSORS P/N 15112379 ($225) ALSO THEY HAD TO REPLACE BOTH FRONT BRAKE ROTORS WHICH COULD NOT BE REFACED AS THEY WOULD HAVE BEEN BELOW SPECS. THE WHOLE BILL CAME TO $513.61!! I CAN'T BELIEVE GMC DOESN'T HAVE A RECALL FOR ALL STATES ON THE ABS PROBLEM BEFORE THERE ARE ABS CAUSED FATALITIES!! VON HOLZEN DEALERSHIP PHONE # 8003415440 HAS THE OLD PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133910September 29, 2005
SUSPENSION:FRONT:HUB, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THE ABS SYSTEM IS BAD. IT ALMOST CAUSED AN ACCIDENT ON 8-20-05 BECAUSE BRAKES WENT TO THE FLOOR. THERE WAS NO BRAKING POWER. HAD TO SHIFT THE CAR INTO PARK TO GET THE VEHICLE TO STOP. THE CONTACT WAS GOING VERY SLOWLY WHEN THIS HAPPENED. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE DEALER REPAIRED THE VEHICLE. THEY REPLACED THE WHEEL BEARINGS, THE HUB, THE ROTORS, AND A CABLE THAT WAS ATTACHED TO THE WHEEL BEARING ON 8-22-05. IT SEEMS TO BE FIXED AS OF NOW. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134307September 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 GMC SIERRA. THE CONSUMER STATES THE ABS BRAKES STARTED PULSATING, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. THIS CAUSED THE BRAKES TO GO OUT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY TOLD HIM THE ABS SENSORS FAILED. THEY WERE CLEANED AND NOW THEY SEEM TO BE OKAY. THIS PROBLEM HAS NOT HAPPENED SINCE. THERE WAS NO WARNING LIGHT ON WHEN THIS HAPPENED. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10137106September 20, 2005
STEERING:GEAR BOX:SHAFT SECTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: 2002 GMC SIERRA. THE CONSUMER STATES THE STEERING SHAFT BOUNCED UP AND DOWN, IT WAS NOT CORRECTLY PUT IN. THIS CAUSED THE FRONT END BOUNCE FROM THE STEERING BOX TO THE STEERING WHEEL. THIS PROBLEM HAS BEEN CORRECTED, BUT THE DEALERSHIP STATED THEY WERE HAVING A LOT OF THESE PROBLEMS. THIS HAS BEEN HAPPENING SINCE THE PURCHASE OF THE VEHICLE. THE CONSUMER THOUGHT THE VEHICLE WAS OUT OF ALIGNMENT. ALSO, THE ROTORS A HAD TO BE REPLACED BECAUSE OF THE SHAFT BOUNCING UP AND DOWN. THE RIGHT TIE ROD WAS ALSO REPLACED. THE PROBLEM WAS CONSTANT WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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