GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10160176June 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAD SEVERE SYMPTOMS OF NEEDING BRAKE REPLACEMENT AT 32,000 MILES (REARS) AND AGAIN AT 42,000 MILES (FRONTS). A BURNING SMELL COUPLED WITH VERY HOT BRAKE COMPONENTS AND SEVERE PEDAL PULSATION WAS NOTICED. WHEN REPAIRS WERE DONE THE BRAKES WERE FOUND TO BE PREMATURELY WORN OUT AND ALL PARTS SHOWED UNUSUALLY SEVERE RUST DAMAGE. THE BRAKE ROTORS WERE DELAMINATED AND FALLING APART. THE REAR BACKING PLATES, WHICH USUALLY LAST THE LIFE OF THE VEHICLE, HAD HOLES RUSTED THROUGH THEM. THE VALVES WERE SO RUSTED THAT THEY NO LONGER CAN BE USED TO BLEED THE OLD FLUID OUT AND WILL EVENTUALLY CAUSE AN INTERNAL RUST CONDITION THAT CAN CAUSE BRAKE FAILURE. IN ADDITION, ON A VEHICLE THAT HAD INADEQUATE BRAKES TO BEGIN WITH, A LARGE PORTION OF THE ROTOR SURFACES WAS NOT EVEN BEING CONTACTED BY THE BRAKE PAD. THIS CAUSED AN UNSAFE CONDITION WHICH DRASTICALLY INCREASED THE STOPPING DISTANCE OF THIS VEHICLE. NEW PARTS WERE INSTALLED AND THE OLD PARTS ARE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159068June 6, 2006
ENGINE AND ENGINE COOLING
2002 GMC SIERRA STALLS WHILE AT FREEWAY SPEEDS AND NORMAL DRIVING. 2 NEAR ACCIDENTS, SOMETIMES THE ENGINE WILL CRANK WITH A NO START CONDITION. KILLED ONE OF MY AC DELCO BATTERIES. HAD TO REPLACE BATTERY AND CRANK POSITION SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157742May 17, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOW SPEED ANTI-LOCK ACTIVATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155741April 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ANTILOCK BRAKES ENGAGE AT LOW SPEEDS. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155766April 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DURING PERIODIC SAFETY INSPECTION THE DEALER FOUND THAT THE REAR DISC BRAKE ROTORS WERE BADLY RUSTED AND PROVIDING LITTLE BRAKING ACTION. VEHICLE IS FOUR YEARS OLD WITH ONLY 29,000 MILES ON IT. REPLACED AT A COST OF $850. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155200April 6, 2006
SERVICE BRAKES, HYDRAULIC
2002 SIERRA REAR BRAKES RUSTED. FRONT BRAKE SYSTEM HAD TO HAVE THE ROTORS RESURFACED DUE TO RUST AND THE SPEED SENSORS WERE CORRODED, CALIPERS ALSO RUSTED. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153603March 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING LESS THAN 10 MPH AND APPLYING THE BRAKES THE ABS PULSATES. THE VEHICLE VEERS TO THE LEFT AND THE STOPPING DISTANCE IS INCREASED. UPON INSPECTION THE DEALERSHIP DETERMINED THERE IS CORROSION ON THE LEFT ABS SENSOR. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE IS A 2002 GMC SIERRA K3500. UPDATED 04/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153070March 17, 2006
PARKING BRAKE
I AM CONCERNED ABOUT MY PARKING BRAKE WEARING OUT PREMATURELY AGAIN AND POSSIBLY ROLLING AND COLLIDING WITH ANOTHER OBJECT. THE PARKING BRAKE SHOES WERE REPLACED WITH ONLY 38,000 MILES ON THE VEHICLE. THE DEALER SAID THEY WERE WORE DOWN TO METAL AND THAT IT WAS MY FAULT FOR NOT HAVING THE BRAKES TOTALLY DISASSEMBLED AND THEN ADJUSTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151507March 1, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 GMC SIERRA 1500 LOW SPEED ABS FAILURE. CURRENTLY UNDER RECALL # 05V37900 AND GM RECALL 05-068. AFTER RECALL WAS PERFORMED THE ABS IS STILL FAILING AND THIS VEHICLE WILL NOT STOP WHEN UNDER 5 MPH. THE TRUE FAILURE MODE IS NOT THE ABS SENSOR CORRODING, IT IS THE WHEEL BEARING HAVING EXTREME WEAR AND IT RENDERS THE HALL EFFECT SIGNAL THAT THE SENSOR READS BAD. DETAILS: AT 50K MILES I HAD THE SAME LOW SPEED ABS FAILURE. THE TRUCK WAS OUT OF WARRANTY AT THIS TIME AND I HAD TO PURCHASE GENUINE GM REPLACEMENT PARTS AND REPLACE BOTH FRONT WHEEL BEARING AND SENSORS ON MY OWN DIME. THIS FIXED THE FIRST ABS FAILURE. THEN THE RECALL CAME OUT FOR JUST THE WHEEL SENSOR, NOT THE BEARING. NOW 12K MILES LATER (TRUCK HAS 66K MILES) THE DRIVER SIDE WHEEL BEARING IS NOW SO SLOPPY THAT THE ABS SENSOR WILL NOT READ THE HALL EFFECT. THIS CAUSES THE LOW SPEED ABS FAILURE MODE AGAIN. I HAVE PULLED THE ABS FUSE UNDER THE HOOD SO THAT THE LOW SPEED FAILURES STOP, BUT NOW THE TRUCK HAS NON FUNCTIONING ABS. LASTLY, AFTER 12K MILES ON THE REPLACEMENT GM BEARINGS THERE IS SO MUCH SLOP IN THE BEARING THAT THE DEALER HAS SUGGESTED THAT I SHOULD NOT DRIVE THIS VEHICLE DUE TO SAFETY REASONS. THE DRIVER SIDE WHEEL IS CLOSE TO FALLING OFF THE VEHICLE. I CONTACTED GM CUSTOMER SERVICE AT 1-800 GMC TRUCK BY THE RECOMMENDATION OF MY DEALER AND GM CUSTOMER SERVICE IS HAS YET TO CONTACT THE DEALER FOR RESOLUTION IN THIS MATTER. MY ONLY CHOICE IT TO REPLACE THE WHEEL BEARING AT MY OWN COST AND I HAVE ALREADY DONE THAT ONCE 12K MILES AGO ONLY TO HAVE THE FAILURE OCCUR AGAIN. I WILL HAVE TO CONTINUE REPLACING THE WHEEL BEARINGS FOR THE REMAINDER OF THIS VEHICLES SERVICE LIFE TO MAINTAIN A VEHICLE THAT CAN SAFELY TRANSPORT MY FAMILY. I HAVE NO CONFIDENCE IS THIS VEHICLE REMAINING SAFE FOR ANY EXTENDED PERIOD OF TIME. *JB WHAT CAN NHSTA DO ABOUT THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151238February 26, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FACTORY INSTALLED DELCO BATTERY STARTED TO LEAK BATTERY ACID FROM POSITIVE TERMINAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150348February 15, 2006
STEERING:COLUMN, SUSPENSION
THERE IS RATTLE/VIBRATION IN MY TRUCK'S STEERING COLUMN. ANY TIME I GO OVER AN UNEVEN SURFACE I HEAR AN ANNOYING RATTLE COMING FROM UNDER THE HOOD IN FRONT THE STEERING WHEEL, AND I FEEL A CONSISTENT VIBRATION IN THE STEERING WHEEL. THIS RATTLE STARTED WITH ABOUT 35,000 MILES ON THE VEHICLE, JUST IN TIME FOR THE WARRANTY TO EXPIRE. MY TRUCK NOW HAS 60,000 MILES ON IT WITH THE SAME ANNOYING PROBLEM. MY DEALER KEEPS TELLING ME THERE IS PROBABLY GOING TO BE A RECALL ON IT, SO I DON'T WANT TO PAY TO REPAIR IT (WHATEVER MAY BE WRONG WITH IT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150360February 15, 2006
ELECTRICAL SYSTEM, SEAT BELTS:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN
THE 2002 WAS IN NEED OF FRONT HUBS SINCE THEY WERE NOT REPLACED WHEN THEY SHOULD HAVE BEEN AT THE TIME THE FRONT DIFFERENTIAL WAS REBUILT. THIS CAUSED THE TRUCK TO HAVE EXCESSIVE FRONT WHEEL FRICTION, AND COMPROMISED THE BRAKING CHARACTERISTICS OF THE TRUCK. IT WAS DIFFICULT TO DRIVE, ESPECIALLY IN SNOW, AND THE FRONT WHEEL FRICTION WOULD VARY BASED ON CHANGES IN SPEED, ROAD CONTOUR, TEMPERATURE, STEERING INPUT, THROTTLE INPUT, AND BRAKE INPUT. WHILE BRAKING THE TRUCK WOULD OFTEN PITCH SEVERELY TO ONE SIDE OR THE OTHER, THE ABS WOULD ACTIVATE ON DRY PAVEMENT. ON ONE OCCASION THE ABS ACTIVATED WHEN MY FOOT WAS OFF THE BRAKE. THE TRUCK WOULD ALSO SWAY FROM SIDE TO SIDE AT HIGHWAY SPEED AS THE FRICTION VARIED FROM SIDE TO SIDE. WHEN THE TRUCK WAS RETURNED TO ME ONCE FROM CULLIGAN GMC, THE POWER STEERING EFFORT HAD INCREASED GREATLY. THE CHARACTERISTICS OF THE REAR LOCKING DIFFERENTIAL HAD BEEN CHANGED. THE TRUCK WAS BACK TO THE DEALER, DAVID CADILLAC, MANY TIMES FOR THE SAME CONCERN WITH THE FRONT DIFFERENTIAL. ON ONE OCCASION THE TRUCK WAS RETURNED TO ME GUSHING GEAR LUBE FROM THE FRONT AXLE, ON ANOTHER IT WAS RETURNED TO ME WITH THE FRONT DIFFERENTIAL EMPTY. I WAS CHARGED FOR A 4 WHEEL ALIGNMENT WHEN ONLY 2 WHEELS CAN BE ALIGNED ON THIS TRUCK. THE WRONG OIL FILTER WAS INSTALLED, THE TRUCK WAS DRIVEN ABUSIVELY BY A DEALER EMPLOYEE (IT WAS RUN BEYOND MECHANICAL LIMITS WHILE COLD AS I STOOD IN THE PARKING LOT), AND WHEN I CALLED THE SERVICE ADVISER AFTER THE TRUCK HAD BEEN IN HIS SHOP FOR OVER A WEEK WITHOUT MY HEARING WHAT IT'S STATUS WAS, THE SERVICE PERSON SCREAMED AT ME ON THE PHONE "WHEN IT IS FINISHED I WILL CALL YOU!!!", AND HE SLAMMED THE PHONE DOWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149957February 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES ON MY GMC SIERRA WERE RECALLED BECAUSE THEY CAN FAIL BETWEEN 3 AND 10 MILES AN HOUR. I TOOK THE TRUCK IN TO BE FIX, HOWEVER, I AM STILL HAVING TROUBLE WITH THE BRAKES- (I BELIEVE IT IS WITH THE FRONT WHEEL SPEED SENSOR -THIS IS HOW IT WAS LISTED ON THE RECALL PAPER). THEY SEEM TO FAIL MORE UNDER DAMP/MOIST/SLIPPERY CONDITIONS. WHEN I CALLED THE DEALERSHIP TO TELL THEM THAT THE TRUCK WAS STILL HAVING PROBLEMS AFTER THEY HAD WORKED ON THE BRAKES THEIR RESPONSE WAS "DEAL WITH IT". I AM SORRY BUT I CANNOT JUST DEAL WITH BRAKES THAT YOU CANNOT TRUST. WHAT KIND OF HELP CAN I GET WITH THIS. THEY HAVE WORKED ON THE BRAKES FOUR TIMES....AND THEY ARE STILL NOT GOOD. YESTERDAY THEY TOOK IT AND DROVE IT....IT WAS A NICE AND NOT BAD CONDITIONS AND THEY BROUGHT IT BACK AND SAID THERE WAS NOT A PROBLEM. I AM SORRY BUT THERE IS A PROBLEM! THEY ARE VERY TEMPERAMENTAL BRAKES! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149524February 6, 2006
PARKING BRAKE
DT*: THE CONTACT STATED THE PARKING BRAKE WILL NOT HOLD PROPERLY. THE FAILURE GRADUALLY BECAME MORE SEVERE, NOW THE PARKING BRAKE ONLY HOLDS ON SMALL INCLINES. UPON INSPECTION AT AN INSPECTION STATION IT WAS DETERMINED THAT THE PROBLEM WAS CAUSED BY A DEFECTIVE CLIP IN THE PARKING BRAKE. THE DEALER FOUND A SERVICE BULLETIN # 02-05-26-001 FOR THE PARKING BRAKE. ALTHOUGH THE DEALER WAS ABLE TO DETERMINE THE CAUSE OF THE PROBLEM THE CONTACT ELECTED NOT TO HAVE THE REPAIRS COMPLETED. UPDATED 3/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149042January 30, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS ENGAGES AT SPEEDS OF 10MPH AND BELOW. THE STOPPING DISTANCE WAS INCREASED AS A RESULT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148214January 20, 2006
VEHICLE SPEED CONTROL
DT*: THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SPEEDS UP ON ITS OWN. THIS HAS OCCURRED SEVERAL TIMES MAINLY WHILE DRIVING THROUGH PARKING LOTS. THE CONSUMER TOOK THE VEHICLE IN TO BE EVALUATED AND IT WAS DETERMINED THE COMPUTER MAY NEED TO BE REPROGRAMMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147887January 17, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCK SYSTEM ACTIVATES ON MY 2002 GMC SERRIA AS STATED IN THE RECALL NHTSA CAMPAIGN NUMBER 05V379000. GMC SAYS MY VEHICLE BY VIN NUMBER IS NOT COVERED UNDER THIS RECALL. MY VIN # IS [XXX]. I'VE HAD A COUPLE OF NEAR ACCIDENTS BECAUSE OF THIS. I ALSO TOW A 36' FIFTH WHEEL CAMPER IN THE SUMMER TIME. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147418January 11, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
DT*: THE CONTACT STATED THE HEADLIGHTS TURNED OFF MOMENTARILY WHEN THE STEERING WHEEL WAS TILTED. THE HEADLIGHTS CAME ON BY THEMSELVES WITHOUT PRIOR INDICATION. THE CONTACT DETECTED THE ODOR OF SOMETHING BURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH DISCOVERED THE MULTI FUNCTION TURN SIGNAL SWITCH SHORTED OUT. ALTHOUGH THERE WAS NO FIRE THE CONNECTING WIRES AND TERMINALS WERE BLACK AND MELTED. THE TURN SIGNAL SWITCH WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147419January 11, 2006
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT*: THE CONTACT LOST CONTROL OF THE POWER STEERING AND BRAKES AT THE SAME TIME WITHOUT WARNING. THIS OCCURRED WHILE DRIVING AT 10 MPH IN SNOWY CONDITIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE REPLACEMENT OF THE POWER STEERING PUMP SOLVED THE PROBLEM.*AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146595December 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THERE IS A NHTSA RECALL, CAMPAIGN 05V379000 REGARDING THE ANTI LOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS WERE MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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