GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11420658June 12, 2021
SERVICE BRAKES
Brakes at low speeds and in drive ways and parking lots when stopping brakes won't work very dangerous a recall was issue but not for my truck, the vacuum pump is bad on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420557June 11, 2021
ELECTRICAL SYSTEM, STEERING
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419910June 7, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418448May 25, 2021
ELECTRICAL SYSTEM, STEERING
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418243May 23, 2021
ENGINE
Truck was purchased on 11:28:20 and had my first oil change in March. Started noticing a ticking sound coming from the motor but it was. Very faint. After a while it went away. After a few weeks later the noise started to get louder and started shaking. Took to the near mechanic and he diagnosed it with bad lifters on the passager side.. I took it to another mechanic where their replaceming all lifters for 4.8k. This truck is not too old and I shouldn’t be replacing any engine parts. It only has 100k miles and it’s a 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417411May 17, 2021
ENGINE, POWER TRAIN, SEATS
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416308May 12, 2021
STEERING
BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413121April 20, 2021
SERVICE BRAKES
AT SLOW SPEED THE BRAKE BECOMES ROCK HARD AND CANNOT BE PUSHED IN. I HAVE RESEARCHED A RECALL # N192268490. I HAVE SEARCHED MY VEHICLE BY VIN AND IT STATES NO RECALL WHICH I DON'T UNDERSTAND. I BELIEVE IT IS SOMETHING RELATED TO THE SLOW SPEED BRAKE MODULE. I WOULD LIKE TO KNOW IF THIS IS AN ACTUAL RECALL AND WHY THIS VEHICLE IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412869April 19, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408322April 15, 2021
ENGINE, POWER TRAIN
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407780April 12, 2021
SERVICE BRAKES
"SERVICE BRAKE ASSIST" MESSAGE HAS CONTINUOUSLY SHOWN UP ON DASH FOR OVER A YEAR, ESPECIALLY WHILE AT LOW SPEED IN REVERSE MOST COMMONLY. VEHICLE FEELS LIKE POWER BRAKES NO LONGER FUNCTION AND VEHICLE CONTINUES TO ROLL UNLESS YOU STAND ON THE BRAKE PEDAL. THIS IS SUPPOSEDLY AFTER THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405059March 26, 2021
POWER TRAIN
WHEN DRIVING I FELT A SLIGHT SHIFT BETWEEN 1 AND 2. THAT SEEMED PRETTY NORMAL. WHILE DRIVING TO THE OCEAN BETWEEN 50-60 MPH THERE WAS NOT SHIFTING, SHARKING OR JERKING. ONCE SLOWING DOWN TO 30-40 MPH THE RPMS GO EXTREMELY HIGH TO 4 OR 5. PULLING AND JERKING THE VEHICLE. HAPPENING AROUND 20-30 MPH OR AT 40-50. THE VEHICLE WILL COME TO A STOP CAUSING TRAFFIC DISRUPTIONS AND NEAR ACCIDENTS. NO SERVICE OR CODING HAVE BEEN ABLE TO DIAGNOSE ISSUE WITH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402573March 12, 2021
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE STEERING AND SUSPENSION EITHER LOCKED UP OR WAS VERY LOOSE WHILE DRIVING APPROXIMATELY 30 MPH. ADDITIONALLY, THE STEERING EITHER CEASED OR BECAME LOOSE. THE CONTACT CONTACTED ED BOZARTH CHEVROLET COMPANY, INC. (2001 S HAVANA ST, AURORA, CO 80247, (720) 773-5338) WHO STATED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400321March 11, 2021
POWER TRAIN, SEATS
I'VE HAD MOVEMENT IN MY DRIVERS SEAT SINCE THE DAY I'VE OWNER THE TRUCK. GMC PUT IN A SHIM KIT TO ADDRESS THE PROBLEM BUT IT'S STILL ACTING UP. THEY REFUSE TO REPLACE OR REPAIR ANY FURTHER. ALSO MY TRANSMISSION HAS A HORRIBLE SHIFTING PROBLEM. WHEN IT'S COLD OUT OR AFTER THE FIRST TIME SHIFTING INTO GEAR AFTER SITTING A LONG TIME, THE TRUCK LAGS TO SHIFT INTO GEAR THEN ALL OF A SUDDEN LUNGES FORWARD OR BACKWARDS DEPENDING ON WHICH GEAR I'M IN. I'VE ALMOST RAN THROUGH MY GARAGE DOOR AND SIDE FENCE AND HAD TO SLAM ON THE BRAKES. GMC HAS LOOKED INTO THE ISSUES BUT WON'T RESOLVE THEM. THE LAST 'REPAIR' MADE WAS TO CHANGE OUT THE TRANSMISSION FLUID. THAT HAD HELPED WITH THE HARD SHIFTING WHILE DRIVING BUT THE TRUCK STILL LUNGES FORWARD OR BACKWARDS AND LAGS SHIFTING INTO GEAR. I'VE HAD TO LEARN TO DEAL WITH IT BUT ANYONE ELSE WHO WOULD DRIVE MY TRUCK COULD SERIOUSLY HURT THEMSELVES OR SOMEONE ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400327March 11, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING 70MPH ON HIGHWAY SUNROOF EXPLODED. SCREEN WAS IN PLACE SO GLASS SHARDS DID NOT ENTER THE CABIN. THERE WAS NOT AN OVERPASS NOR LARGE TRUCKS IN THE AREA TO BE CAUSED BY DEBRIS OR THROWN ROCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399983March 9, 2021
STEERING
EXCESSIVE SLOP AND UNCONTROLLABLE, UNINTENDED STEERING SHIFTS CAUSING VEHICLE TO UNEXPECTEDLY AND SUDDENLY VEER OUT OF LANE OF TRAVEL RELATED TO DEFECTIVE LASH ADJUSTMENT STEERING BOX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395134February 8, 2021
UNKNOWN OR OTHER
I USED MY REMOTE START TO START MY 2016 GMC SIERRA TO WARM IT UP WHILE CLEANING THE SNOW OFF MY OTHER WINDOWS. I SMELLED SMOKE AND NOTICED MY DRIVERS SIDE BACK WINDOW COMPLETELY SHATTER BEFORE MY EYES. UPON FURTHER INVESTIGATION I SEE MANY PPL THAT HAVE REPORTED SIMILAR INCIDENTS OCCURRING IN GMC VEHICLES YEARS 14-18 SOME EVEN WITH SHARDS SHOOTING INTO THEIR VEHICLES. THIS IS COMPLETELY RIDICULOUS, AND EXTREMELY UNSAFE AND COULD SERIOUSLY INJURE SOMEONE. THE VEHICLE WAS STATIONARY AND STARTED BY REMOTE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395104February 7, 2021
SERVICE BRAKES
BRAKE ASSIST LIGHT CAME ON AND I HAD NO BRAKES WHEN I PUSHED THE PEDAL HARDER BRAKES TRIED TO LOCK UP I ALMOST WRECKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390964February 1, 2021
SERVICE BRAKES
MIPOWERED BRAKE-ASSIST SYSTEM, WHICH REDUCES THE AMOUNT OF EFFORT A DRIVER NEEDS TO EXERT TO STOP THE VEHICLE. IF THE SYSTEM FAILS, A DRIVER MAY FIND THAT THE BRAKE PEDAL TAKES MUCH MORE EFFORT TO PUSH. DRIVERS MAY ALSO FIND THAT IT TAKES MORE DISTANCE FOR THEIR VEHICLE TO STOP, WHICH COULD LEAD TO A CRASH,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390923January 31, 2021
SEAT BELTS
I HIT A DEER ON THE HIGHWAY AND THE SEATBELTS LOCKED UP ON US AS WE HAD THEM ON, WE PULLED OFF AND TOKE OUR SEATBELTS OFF TO SEE THE DAMAGE DONE AND NOW THE SEATBELTS ARE LOCKED UP COMPLETELY AND WON'T COME LOSE TO WEAR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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