GMC Sierra Complaints (2014)

895 consumer complaints on file.

#11415730May 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ON SEVERAL OCCASIONS SPANNING MULTIPLE YEARS THE TRUCK LOSES POWER WHILE BRAKING AND TURNING AT SLOW SPEEDS. ON MORE RARE OCCASIONS, BUT STILL NUMEROUS, THE SAME PROBLEM OCCURS WHEN BRAKING AT HIGHER SPEEDS WITHOUT TURNING. THE TRUCK DASH LIGHTS, MEDIA SCREEN AND HEADLIGHTS ALL DIM OR FLICKER AS A TICKING OR POPPING NOISE IS HEARD BEHIND THE DASH MUCH LIKE AN ARCHING ELECTRICAL WIRE. MOST OF THE TIME WHEN THESE SCENARIOS HAPPEN THE DISPLAY ON THE DRIVERS DISPLAY SCREEN READS STABILTRAK WARNING. ALSO WHEN THE PROBLEM OCCURS WHILE TURNING AND BRAKING AT LOW SPEEDS THE TRUCK WILL COMPLETELY LOSE POWER AND POWER STEERING AS WELL AS ASSISTED BRAKING. ONCE THE TRUCK COMES TO A STOP THE IGNITION, AND ALL ELECTRICAL SYSTEMS ARE COMPLETELY UNRESPONSIVE LIKE THE BATTERY IS DEAD. IN ORDER TO START THE TRUCK AGAIN, I HAVE TO GET OUT OF THE TRUCK, OPEN THE ENGINE HOOD AND OSCILLATE BOTH THE NEGATIVE AND POSITIVE BATTERY CABLES. MOST OF THE TIME THE TRUCK WILL START UP AFTER DOING THIS. SOMETIMES I HAVE TO USE BOOSTER CABLES TO GET IT TO START. NEITHER THE CABLES OR THE TERMINAL CONNECTORS ARE LOOSE AS THEY HAVE BEEN INSPECTED BY A DEALER SERVICE TECH AND A LOCAL MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413300April 21, 2021
SERVICE BRAKES
THE BRAKE GOES HARD TO PUSH WHEN DRIVING OR GOING IN A DRIVE THRU THAT SOME TIME IT DOES NOT WANT TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408504April 16, 2021
SERVICE BRAKES
I HAVE A HARD BRAKE PEDAL AND REDUCED BRAKE RESPONSIVENESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408115April 14, 2021
STEERING
THE VEHICLE WAS IN MOTION AND WHEN TRAVELING (IN MOTIONI) AT A LOW SPEED TURNING LEFT WITH A SHARP LEFT TURN THERE IS A POPPING NOISE IN THE STEERING COLUMN SECTION THAT YOU CAN BOTH HEAR AND FEEL. IN FACT, THERE HAS BEEN OCCASION WHEN IT APPEARED TO ME THAT THE STEERING WHEEL APPEARED TO SOMEWHAT STICK OR BRIEFLY FREEZE, AGAIN IN THIS LEFT A HARD LEFT TURN AT A SLOW SPEED. I TOOK THIS VEHICLE TO THE LOCAL GM DEALER TODAY, THE SERVICE MANAGER EVIDENCED THE SAME ISSUE; ALTHOUGH, HE DID NOT KNOW WHAT IS CAUSING THE PROBLEM SUGGESTING THAT I RETURN THE VEHICLE FOR THEIR SERVICE AND REVIEW OVER A DAY WHEN I CAN LEAVE THE VEHICLE WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405318March 29, 2021
UNKNOWN OR OTHER
AC QUIT WORKING AT 62,000 MILES. TOOK IT TO THE SHOP TO SEE WHAT WAS WRONG. WAS TOLD THE CONDENSER NEEDS TO BE REPLACED THAT WILL COST $800-$1,000. SAID THAT THIS VEHICLE IS KNOWN TO HAVE ISSUES BY GMC AND THAT THEY HAVE NOT ISSUED A RECALL. I AM VERY DISAPPOINTED THAT I AM GOING TO HAVE TO COME OUT OF POCKET FOR THIS EXPENSE IF GM IS AWARE THAT THERE IS AN ISSUE WITH THE CONDENSER NEEDING REPLACED IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404324March 22, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE REVERSING OUT OF MIDWAY MOTORS BUICK GMC IN NEWTON (1124 WASHINGTON RD, NEWTON, KS 67114) THE BRAKES FAILED WHEN DEPRESSED. THE SERVICE BRAKES ASSIST LIGHT ILLUMINATED. THE CONTACT NOTIFIED THE DEALER HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE ALREADY HAD AN UNKNOWN RECALL REPAIR FOR BRAKES SERVICED AND THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402595March 12, 2021
SERVICE BRAKES
WAS IN DRIVEWAY, STARTED THE CAR AND THEN PUT FOOT ON THE BRAKE TO SHIFT INTO DRIVE. AS SOON AS I WAS IN DRIVE I BEGAN TO ROLL FORWARD EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE. I THEN HAD TO REALLY STEP ON THE BRAKE (IT WAS VERY HARD TO APPLY PRESSURE) TO GET IT TO STOP ROLLING. I THEN IMMEDIATELY PLACED IT IN PARK. THIS HAPPENED SEVERAL MORE TIMES THROUGHOUT THE DAY, ONLY AT LOW SPEEDS, OR WHEN SWITCHING FROM THE PARKED POSITION TO DRIVE OR REVERSE. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO PARK (CHILD COULD BE INJURED IN DRIVEWAY) OR SLOWING DOWN IN A PARKING LOT OR COULD CAUSE A COLLISION IN TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402495March 11, 2021
SERVICE BRAKES
BRAKE PEDAL GOT HARD AND UNABLE TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399287March 5, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 3500. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE BRAKES FAILED CAUSING THE FRONT DRIVER SIDE OF THE VEHICLE TO CRASH INTO A SIGN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT SUFFERED SOME LEG SORENESS. A POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYAN AUTOMOTIVE GROUP (1101 OLIVER RD, MONROE, LA 71201) WHERE THE BODY DAMAGE WAS REPAIRED HOWEVER, THE FAILURE CAUSE WAS NOT DIAGNOSED. THE CONTACT THEN RECEIVED RECALL NOTIFICATION A FEW MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AND WHICH THE CONTACT BELIEVED WAS RELATED TO HIS FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT REIMBURSE THE VEHICLE DAMAGE TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11396546February 16, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
AFTER ABOUT 5-10 MINUTES OF DRIVING THERE WAS A 'BURNING PLASTIC' SMELL AND ABOUT 1-2 MINUTES AFTER THAT A LOUD BANG (ALMOST LIKE A GUNSHOT) AFTER PULLING OVER, I LOOKED AROUND TO FIND THE LEFT SIDE OF THE BACK WINDOW WAS BLOWN OUT. LONG STORY SHORT, I CALLED THE DEALER TO SET UP SERVICE AND WAS TOLD THEY PERFORMED THE RECALL FIX FOR THIS PROBLEM ON MY GMC.....I DON'T THINK IT WAS EITHER DONE OR THE FIX DIDN'T SOLVE IT. I CAN PROVIDE PICTURES TOMORROW.....AND I WAS DRIVING DOWN A CITY STREET AND IN MOTION - THE STREET WAS NOT BUMPY, IN FACT IT WAS SNOW COVERED. I THINK THIS COULD HAVE BEEN A FIRE HAZARD JUDGING BY THE HORRIFIC SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387040January 7, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED WHILE APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE FORCEFULLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LIBERTY BUICK GMC (9028 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 708-8000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT ALSO STATED WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL AXLE. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO GRIFFIN BUICK GMC (2500 W ROOSEVELT BLVD, MONROE, NC 28110, (704) 289-3135) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE STRUT TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE REPAIRS COMPLETED. THE CONTACT ALSO STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE HAD THE TIRES REPLACED AND AN ALIGNMENT PERFORMED BUT CONTINUED TO HEAR THE ABNORMAL SOUND. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE CONTACT WAS INFORMED THAT THE GEARBOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386642January 5, 2021
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM MAKING IT DIFFICULT TO SEE AT NIGHT OUT IN RAINY CONDITIONS CAUSING A HUGE SAFETY PROBLEM WHEN DRIVING AT NIGHT. CAN BARELY SEE WHEN MAKING LEFT OR RIGHT HAND TURNS AS WELL CAUSING A HUGE SAFETY ISSUE AT NIGHT WITH PEDESTRIANS ARE IN A DARK CROSSWALK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386522January 4, 2021
POWER TRAIN
THE VEHICLE'S TRANSMISSION MAKES CLUNKING SOUNDS, AND JERKING MOVEMENTS WHEN ACCELERATING AND DECELERATING (HIGHWAY). WHEN STOPPED ON AN INCLINE THE VEHICLE DRIFTS BACKWARD, ONCE YOUR REMOVE YOUR FOOT OFF THE BRAKE (STREET). THE VEHICLE HAS ROLLED BACKWARDS WHILE IT WAS FULLY PARKED AND UNOCCUPIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385217December 28, 2020
AIR BAGS
I WAS IN A ACCIDENT I GOT T BONE MY AIR BAG DIDN'T DEPLOY HAVING TO GO TO HOSPITAL TO HAVE SURGERY.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11384874December 24, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
2014 GMC SIERRA 1500 4WD ~75K MILES. SOMETIMES WHEN I ROLL UP MY WINDOWS OR USE MY BLINKER AND IT SHUTS OFF CRUISE CONTROL (HWY). AND SOMETIMES WHEN I HIT MY BREAKS MY HEADLIGHTS WILL DIM (HWY, CITY STREETS, PARKING LOTS). WHEN I'M TURNING SLOWLY (IN PARKING LOTS) THE STEELING WILL OCCASIONALLY LOCK UP AND ONCE IT LOST POWER ENTIRELY. MY BATTERY WAS TESTED AT BIGO AND SAID IT WAS FINE. I'VE SEEN THIS ONLINE A LOT FOR THIS TRUCK AND SIMILAR YEARS, BUT NO ONE SEEMS TO HAVE A RESOLUTION. WITH SO MANY INCIDENTS I'M SHOCKED THEY DON'T HAVE A FIX OR ANY IDEA WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384025December 18, 2020
UNKNOWN OR OTHER
VEHICLE GETS STUCK IN 4 WHEEL DRIVE. EFFECTS DRIVABILITY AND STEERING. SAFETY CONCERN WITH VIBRATION ON DRY PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383846December 16, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
INTERMITTENTLY GETTING "SERVICE STABILITRAK" "ELECTRONIC STEERING ASSIST POWER REDUCED" MESSAGES WHILE TURNING LEFT AT SPEEDS 30MPH OR LESS. EACH TIME I RECEIVE THIS MESSAGE THE STEERING WHEEL BECOMES VERY HARD TO TURN AND JERKS. SEVERAL TIMES THE VEHICLE HAS DIED BUT RESTARTED ITSELF. ON 2 OCCASIONS ( THANKFULLY IN A PARKING LOT AWAY FROM TRAFFIC) THE VEHICLE DIED AFTER THESE MESSAGES AND WOULD NOT RESTART, NO SYSTEMS WOULD RESPOND TO TURNING THE KEY FOR SEVERAL CYCLES. BOTH TIMES THIS HAS HAPPENED I ALSO RECEIVED AN ANTI-THEFT MESSAGE AS WELL. I KNOW THERE IS A RECALL ISSUED FOR THIS BUT GM IS NOT LISTING MY VIN AS AN AFFECTED VEHICLE. THIS IS A POTENTIALLY LIFE THREATENING ISSUE AND NEEDS TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378579December 8, 2020
SERVICE BRAKES
WHILE EXITING HIGHWAY I ATTEMPTED TO COME TO STOP AND MY BRAKE PEDAL WAS EXTREMELY STIFF AND I HAD TO PUT HARD PRESSURE INTO BRAKE TO COME TO A COMPLETE STOP BEFORE REAR ENDING THE VEHICLE IN FRONT OF ME. LUCKILY, I WAS ABLE TO STOP BEFORE A COLLISION OCCURRED. I WAS ABLE TO GET TO MY DESTINATION ON CITY STREETS, BUT MY BRAKE PEDAL REMAINED EXTREMELY STIFF. I WAS VERY CLOSE TO CAUSING MULTIPLE ACCIDENTS DUE TO THIS BRAKE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377955December 4, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
THE TRUCK SHUTS OFF WHILE DRIVING WHICH DISABLES THE POWER STEERING, ENGINE AND POWER BRAKING. THE ELECTRICAL SYSTEMS SEEMS TO REBOOT AND TURN BACK ON AFTER A SECOND OR TWO. THIS ALSO HAPPENS OCCASIONALLY WHILE DRIVING AT SLOWER SPEEDS AND TURNING THE STEERING WHEEL OR AFTER HITTING THE TURN SIGNAL. I HAVE HAD THE ENTIRE ELECTRICAL SYSTEM AND ENGINE SHUT OFF WHILE DOING 50MPH ON THE HIGH JUST BECAUSE I TURNED MY TURN SIGNAL ON. THIS HAPPENS EVERY 4 WEEKS OR SO. YOU CAN TELL IT IS ABOUT TO HAPPEN WHEN THE HEADLIGHTS START DEEMING WHEN TAPPING THE BRAKES OR USING THE TURN SIGNAL. IT USUALLY HAPPENS WHEN THE TRUCK IS IN MOTION. IT HAS HAPPENED IN ALL TEMPERATURES. AFTER IT HAPPENS THE CONSOLE STATES "STABLITRAK IS DISABLED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376021November 23, 2020
AIR BAGS
NEED A RECALL FOR AIR BAGS VEHICLE STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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