GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10432757October 25, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE ATTEMPTING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHILE TOWING A TRAILER, THE CONTACT APPLIED PRESSURE TO THE BRAKES HOWEVER, THE PEDAL WENT TO THE FLOORBOARD ABNORMALLY AND DID NOT STOP THE VEHICLE. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THE VEHICLE WITH RUSTED AND CORRODED BRAKE LINES. THE BRAKE LINES WERE REPLACED BY THE MECHANIC. THE CURRENT MILEAGE IS 140,272 AND THE APPROXIMATE FAILURE MILEAGE WAS 140,100. UPDATED 11/03/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430435October 17, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE BURST OPEN WHILE APPLYING BRAKE TO PARK VEHICLE ON AN INCLINE. BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. LINE WAS LEAKING WHERE LINES RUN ALONG THE FRAME UNDER THE DRIVERS SIDE FRONT DOOR. AFTER FURTHER INSPECTION ALL BRAKE LINES ARE EXTREMELY CORRODED AND NEAR RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429908October 14, 2011
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
2002 GMC SIERRA 2500HD. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE ENGINE WOULD SHUT DOWN WHILE DRIVING, LOOSING ALL POWER TO THE STEERING AND BRAKES, AND COULD NOT BE STARTED AGAIN, UNTIL THE TRUCK WAS PUT IN PARK AND THE KEY REMOVED FROM THE IGNITION. THERE WERE ALSO TIMES, WHEN THE TRUCK WOULD NOT START AT ALL. THE DEALER KEPT THE TRUCK FOR THREE WEEKS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER PICKED THE TRUCK UP AND DROVE 10 MILES, IT SHUT DOWN AGAIN. THE CONSUMER BELIEVED THE PROBLEM WAS FUEL RELATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430020October 13, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT DROPPED TO THE FLOOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A REPAIR SHOP. THE MECHANIC STATED THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10010 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429349October 10, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME IS COMPLETELY ROTTED & ANY SERVICE STATION I TAKE MY TRUCK TO FOR SERVICE OR INSPECTION REFUSES TO WORK ON MY TRUCK DUE TO SAFETY FROM ACCELERATED FRAME RUST & ROT. I FOUND UPON FURTHER INVESTIGATION THAT GM REFUSES TO FIX THE PROBLEM. I NOW HAVE A VEHICLE THAT IS NOT ROAD WORTHY & UNSAFE EVEN THOU IT HAS LOW MILES & IS IN EXCELLENT CONDITION, I AM UNABLE TO GET A STATE INSPECTION ON THIS VEHICLE & I AM NOT ABLE TO DRIVE MY VEHICLE IN MY STATE DUE TO THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429078October 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT WAS DRIVING 15 MPH WHEN THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. AFTER THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT BRAKE FLUIDS WERE LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE BRAKES AND BRAKE LINES AND FOUND THAT THE BRAKE LINE SYSTEM WAS RUSTED. THE MECHANIC STATED THAT ALL FOUR BRAKE LINES WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE BRAKE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE MANUFACTURER THEN ADVISED THAT A REPRESENTATIVE WOULD RETURN THE CONTACT'S CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427174September 26, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES ARE RUSTED OUT BADLY AND ONE REAR LEFT LINE ROTTED THROUGH AND BEGAN TO LEAK. WHEN THE BRAKE LINES WERE INSPECTED ALL THE BRAKE LINES WERE FOUND TO BE SEVERELY RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423648September 1, 2011
SERVICE BRAKES, HYDRAULIC
A BREAK LINE RUPTURED RESULTING IN LOSS OF FLUID AND DIMINISHED BREAKING. FORTUNATELY IT DID NOT RESULT IN A CATASTROPHIC LOSS IN BREAKING AT A CRITICAL TIME. THE RUPTURED LINE IS NEAR THE GAS TANK AND AT FIRST APPEARED TO BE A GAS LEAK. UPON INSPECTION ALL BREAK LINES ARE SUBSTANTIALLY RUSTED AND MUST BE REPLACED TO MAINTAIN SAFETY. ONE RUSTY LINE COULD INDICATE DAMAGE OR A SINGLE DEFECTIVE PART. 100% OF THE LINES BEING CORRODED TO AN UNSAFE LEVEL INDICATES SUBSTANDARD PARTS. THE REAR DISC BREAKS HAVE BEEN A CONSTANT PROBLEM WITH CORROSION OF SLIDING PARTS RESULTING IN CALIPERS NOT MOVING FREELY. THE SPONGY FEEL TO THE BREAKS WAS ATTRIBUTED TO STICKING OF THE REAR CALIPERS RATHER THAN A FLUID LEAK. ANNUAL LUBRICATION AND A TOTAL REPLACEMENT OF REAR BREAKS HAS BECOME NORMAL PRACTICE. THE POOR REAR BREAKS CAN LEAD ONE TO NOT NOTICE A SLOW LEAK OF BREAK FLUID UNTIL A TOTAL LOSS OF BREAKING ACTION. THE SLIGHT EXTRA COST FOR CORROSION RESISTANT BREAK PARTS COULD SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419697August 16, 2011
SERVICE BRAKES, HYDRAULIC, SEAT BELTS, STRUCTURE
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR SERVICE AND THE MECHANIC STATED THAT THERE WAS RUST FOUND IN THE DRIVERS SIDE BRAKE BAKING PLATE AND BRAKE LINE. THE PRIVATE MECHANIC ALSO STATED THAT THERE MAY BE SAFETY RELATED FAILURES INVOLVING THE SUSPENSION AND BRAKE PEDAL BECAUSE THE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOOR BEFORE THE BRAKES FUNCTIONED PROPERLY. IN ADDITION, THE CONTACT ALSO STATED THAT THE SAFETY BELTS FAILED TO OPEN AND CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,950. THE CONSUMER STATED TO PLEASES DISREGARD NOTICE. HE CALLED THE SAFETY LINE TO REPORT A COMPLAINT AGAINST A VEHICLE INSPECTION STATION, NOT KNOWING THE HOTLINE WAS TO REPORT SAFETY DEFECTS. UPDATED 10/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418424August 10, 2011
SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE DUE TO BRAKE LINE RUST THROUGH. NO PARTIAL SYSTEM BRAKE WAS AVAILABLE, THE PEDAL WENT RIGHT TO THE FLOOR WITH THE ONLY INDICATION BEING A COUPLE OF SOFT PEDAL PUMPS WITH MINIMAL BRAKING BEFORE TOTAL FAILURE. VEHICLE WAS TRAVELING IN CITY TRAFFIC. THERE HAD BEEN NO PANIC STOPS UP TO THIS POINT. NO ACCIDENT OCCURRED. I HAD TO USE EMERGENCY BRAKE TO STOP VEHICLE. VEHICLE IS NOW PARKED, WAITING FOR REPAIR. TOTAL BRAKE LINE REPLACEMENT NEEDED DUE TO MASSIVE RUSTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417111August 4, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE BRAKE LINES BROKE AS A RESULT OF CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 9/13/11 *CN UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416725August 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN PULLING INTO HIS DRIVEWAY, HE NOTICED THAT THE BRAKE PRESSURE WAS LOW AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS DIAGNOSED BY THE OWNER AND HE NOTICED THAT THE BRAKE LINES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413575July 19, 2011
SERVICE BRAKES, HYDRAULIC
DURING ROUTINE MAINTENANCE IN THE SHOP THE TRUCK WAS STARTED TO MOVE IT AND THE BRAKE LINE BURST NEAR THE POINT THE BRAKE LINE EXITS THE FRAME RAIL NEAR THE REAR AXLE. ALL REAR BRAKING WAS LOST. IF THIS HAD OCCURRED ON THE HIGHWAY IT COULD HAVE BEEN A CATASTROPHIC EVENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404161June 2, 2011
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA 1500 5.3 STD CAB SLT WHILE BRAKING AT LOW SPEEDS THE ANTI LOCK BRACKET SYSTEM TRIGGERS CAUSING UNSAFE STOPPING DISTANCES. LUCKILY, I'VE NOT CRASH INTO ANOTHER CAR OR PERSON, BUT CURBS, SHOPPING CARTS AND DITCHES HAVE BEEN RUN INTO DUE TO THE TRUCK NOT STOPPING. THIS HAPPENS WHILE BRAKING UNDER 10MPH AND IT IS RARELY POSSIBLE TO GET THE TRUCK TO NORMALLY BRAKE, OFTEN I HAVE TO KICK THE EMERGENCY BRAKE TO TRY AND SLOW THE TRUCK. WHEN BRAKING THE TRUCKS ABS SYSTEM KICKS IN THE BRAKE PEDAL GOES FROM SOFT AND MUSHY TO EXTREMELY HARD AND YOU CAN'T PRESS THE BRAKE PEDAL. I WEIGH 220PLUS AND WHEN THIS HAPPENS THERE IS REALLY NOTHING YOU CAN DO BESIDES STEER OUT OF HARMS WAY AND KEEP TAPING THE BRAKE PEDAL WAITING FOR THE ABS TO STOP. THIS HAPPENS EVERYDAY I'VE ALREADY HAD CHANGED OUT THE HUBS BEFORE KNOWING OF THIS ISSUE AND NOW I HAVE TO REPLACE THEM AGAIN . I'M EXPECTING TO HAVE TO PAY MORE THAN1000 US DOLLARS FOR POOR DESIGN AND RECALL EFFORTS ON GM. I'VE IN CHICAGO AND SUBURBS FOR THE ENTIRE LIFE OF THE TRUCK. I CAN BE REACHED AT [XXX] MY NAME IS [XXX] IN MY MOST RECENT BRAKE FAILURE, I WAS TURNING INTO MY DRIVEWAY AND THE ABS ACTIVATED AND BRAKE PEDAL GOT EXTREMELY TOUGH TO PRESS AND MY TRUCK ROLLED INTO MY OTHER PARKED CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10404212June 2, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND FELT THE BRAKE PEDAL FALL DOWN TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO DRIVE ONTO THE SIDE OF THE ROAD. THE CONTACT NOTICED FLUID SQUIRTING OUT OF THE BRAKE LINE. THE CONTACT REFILLED THE MASTER CYLINDER WITH BRAKE FLUID AND DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE FRONT AND REAR BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT AND REAR BRAKE LINES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 37,108.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402493May 24, 2011
SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA BRAKE LINE FAILURE. I WAS DRIVING TO WORK TODAY WHEN A SCHOOL BUS STOPPED IN FRONT OF ME TO DROP OFF SOME CHILDREN. AS I TRIED TO STOP MY BRAKE PEDAL WENT RIGHT TO THE FLOOR AND I WAS UNABLE TO STOP, I WAS GOING DOWN A FAIRLY STEEP HILL AND HAD TO STEER ONTO THE ROADS SHOULDER IN ORDER TO AVOID A COLLISION. MY TRUCK TRAVELED ABOUT 400 FEET BEFORE COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402034May 19, 2011
SERVICE BRAKES, HYDRAULIC
DRIVING ALONG AT APPROXIMATELY 25 MPH AND TRIED TO STOP FOR RED LIGHT AND BRAKE PEDDLE WENT TO FLOOR. WAS ABLE TO STOP AGAINST CURB. CHECKED AND FOUND BRAKE FLUID LEAKING FROM UNDER DRIVERS SIDE DOOR. VEHICLE FOUND TO HAVE RUSTED OUT BRAKE LINES. SPECIFICALLY LEAKING WERE THE LINES TO AND FROM THE ABS UNIT. ALL FOUR FORWARD FACING LINES WERE RUSTED IN CLIP IN FRAME. AT LEAST TWO WERE LEAKING. REPLACED FOUR LINES OUT OF NINE MAY NEED OTHERS REPLACED IN FUTURE. TOOK PICTURE OF LEAKING AREA AND HAVE SECTION OF OLD LINE WITH LEAK. COST TO REPLACE THE FOUR LINES WAS LINES WAS $515.83. THIS PICK UP ONLY HAS 63K MILES. BRAKE LINES SHOULD LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402079May 19, 2011
SERVICE BRAKES, HYDRAULIC
RECENT PRE-PURCHASE INSPECTION OF 2002 GMC SIERRA 4WD INDICATED EXCESSIVE CORROSION OF CHASSIS AND BRAKE LINES WHICH RESULTED IN A RECOMMENDATION OF IMMEDIATE BRAKE LINE REPLACEMENT TO PASS PENNSYLVANIA VEHICLE SAFETY INSPECTION CERTIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400625May 12, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS DRIVING 10 MPH AND APPLIED THE BRAKES BUT THE VEHICLE BEGAN TO LOSE BRAKING POWER ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKE SYSTEM BLED AND THE PADS REPLACED YET THE REPAIRS ONLY RESOLVED THE FAILURE TEMPORARY AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) BUT THE CONTACTS VIN WAS NOT INCLUDED DUE TO THE STATE IN WHICH HE LIVED. THE FAILURE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 49,986. UPDATED 06/07/11*LJ UPDATED 2/03/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397432April 25, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. WENT TO STOP AT A STOP SIGN AND NO BRAKES. I WAS FAST ENOUGH ON THE EMERGENCY BRAKE TO AVOID A COLLISION. WAS ABLE TO MAKE IT HOME. CHECKED UNDER TRUCK AND THE METAL BRAKE LINE HAD RUPTURED. BRAKE LINES AND FUEL LINES ARE RUSTED. TRUCK IN SHOP NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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