GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11480773August 23, 2022
STEERING
I have experienced 2 power steering failures while driving this vehicle in the past 24 hours. The first happened while driving the vehicle in a parking lot with a passenger. The power steering assist suddenly stopped working and a service light and chime came on. I could barely turn the wheel and narrowly avoided getting into a head on collision. I managed to pull into a parking spot and turned off the vehicle. I restarted and found the steering assist was back on and then drove straight home. The 2nd time happened this morning while driving on a city street. The steering assist turned off, a service light came on, and I pulled into the next parking lot. The steering was difficult and I managed to find a parking spot. Again, I turned off the vehicle and then restarted and it was working again. I am taking the vehicle to my local dealer on Thursday 8/25 to diagnose and repair. I understand that there is a recall for the 2015 GMC Canyon for this exact same issue. Could the 2016 model be affected as well?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480849August 23, 2022
ELECTRICAL SYSTEM:IGNITION
When I put my GMC Canyon into park, the key will not release from the ignition. This does not happen every time, but it is a recurring problem. I first had the issue back on April 6, 2018 and the dealer "fixed" the issue. Three weeks later, April 27, 2018, I had the same issue. This time the dealer replaced the "shift control assembly". The truck was still under warranty so there was no financial burden on me. Then on September 2, 2020 the same issue happened and the shift control assembly had to be replaced again. This time the truck was not under warranty and it cost me $688.72. Now August 2022 the key is not releasing from the ignition once again. This is the 4th time for the same issue. I believe GMC needs to recall this part and come up with a fix that will work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480045August 18, 2022
STEERING
When I’m driving I lose power steering and stabilitrak. Took it to free beans in doyelstown and they said they couldn’t find anything. Took to Faulkner gmc in Trevose, said I need a steering rack. It’s on back order and they don’t know when it’ll ship. This is my only vehicle. It’s very unsafe. Happens when I’m going 5mph or 50mph. There has been times when I’m going around a 90 degree turn and I lose my steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479321August 15, 2022
ELECTRICAL SYSTEM, AIR BAGS, STEERING
I have a power steering failure.I also have a fuel problem while pumping gas, the truck doesn’t want to start.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478329August 9, 2022
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while her husband was driving approximately 20 MPH, the power steering suddenly malfunctioned causing the steering wheel to become difficult to turn in either direction. During the failure the “Power Steering Failure" message was displayed. After turning off and restarting the vehicle the power steering operated normally; however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476623July 29, 2022
STEERING
Power steering loss.Very unsafe.Was taken to dealership could not find problem.This has happened 3 times.Paid a lot of money for this truck very frustrating.please help.Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476001July 26, 2022
STEERING
loss of power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475141July 21, 2022
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
Driving and the Stabilitrak warning comes on as well as the Power steering warning. later after the vehicle is turned off it will not restart (no crank, no Start) and there is no communication with the ECM until it has had the battery disconnected for an extended period. This is very dangerous losing power steering and stabilitrak while driving is going to cause an accident. I would like to see a recall on the 2016 like there is on the 2015 with this same issue. I have not had the issue repaired yet. waiting to get it into a shop who tells me they will likely need to replace the Rack and Pinion on this truck to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475165July 21, 2022
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2016 GMC Canyon. The contact stated that while the gear shifter was in park(P), the contact was unable to be removed from the ignition. The contact was able to remove the key after several attempts. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,223.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473745July 13, 2022
UNKNOWN OR OTHER
DEF Fluid/nox sensor. My truck has 37,000 miles on it. I have been limited to 65mph, 55mph, and then 5mph 3 separate times already because DEF fluid quality poor permanent code. It all comes down to a dirty nox sensor #2 in the exhaust. The DEF fluid is not actually poor quality. I frequently travel long distance. This permanent code should not be limiting my speed. I want a full recall and have this removed from the truck. I did not buy a truck for it to tell me I can't go a certain distance for so many miles because it may be polluting a little extra. This is a safety hazard and a costly hazard when you get stranded on the side of a highway or cannot keep up with traffic because the truck is limited to a certain speed. The message also blocks all digital functions from being accessed at all times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472864July 8, 2022
STEERING
loss of power steering.While driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472638July 6, 2022
STEERING
the power steering routinely fails when driving, creating a dangerous road hazard since it obviously makes it next to impossible to control the steering wheel. I've taken it to the dealer several times now, and they have a different solution, but they can't promise that it will fit the issue. no other symptoms of the problem occur prior to the steering control being lost, but the indicator light on the dashboard does note the steering failure simultaneously when the power steering is lost. Up to now, the only solution, which is very temporary, is to turn the car off and wait 15 seconds or so before starting back up, but that only lasts for 10 miles or so before the steering is lost again. this has been going on for 3 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472088July 2, 2022
STEERING
I was driving 70 mph on the highway at roughly 6:45 am on Saturday. Luckily there was no traffic due to the early weekend day. There were no indications previous to the power steering going out. Dashboard flashed error after the power steering went out. I was on a bridge and unable to maneuver the steering wheel. I was on a straight patch and slowed down with my hazards on. I stopped my truck and took the keys out and then restarted it and it was fine. I turned around to drive home and it did it again. Twice while I was in the highway at high speeds!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471288June 28, 2022
STEERING
Power steering and stabilitrak intermittently go out. Latest episode resulted in power steering failing at low speeds and continuously chiming for service. Stabilitrak error message also comes in notifying service. This issue has happened in the past where I would turn on the vehicle and the power steering would be out without a service warning. After shutting the vehicle off and on again power steering would be back. In the last attempt to drive this error came up and attempting to turn the vehicle off and on again did not fix. It was not until I was about 15 miles down the road that the power steering kicked back in. I believe this may be the same issue as the recall of the 2015 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469903June 18, 2022
FUEL/PROPULSION SYSTEM
It keeps putting my vehicle into limp mode with the def system and tell me that I have poor exhaust quality. I can’t keep taking my vehicle into the shop not sure if it’s a sensor or the soot again or what but something has got to give
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468059June 7, 2022
STEERING
Complete loss of power steering while driving, unable to control truck steering at slow speed. Warning lights were Service Power Steering and Service Stabillitrac. GMC dealership repair will be $2200.00. Replace entire steering rack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466755May 31, 2022
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated. The contact pulled over to the side of the roadway and called a friend for assistance. The contact had experienced the failure on three separate occasions. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466664May 30, 2022
STEERING
At random times, the power steering will cut off making the vehicle very difficult to steer. This can happen when starting or while driving. It will not come back on until the vehicle is shut off. Sometimes restarting works and sometimes it does not. I have put dielectric grease on the connecters behind the airbag. This seems to help for a while. The condition matches NHTSA Campaign number 21V213000 for power steering issues. However, many 2016 models experience the exact same issue. The dealer will not help. This is my daughters truck and she is not big/strong enough to overcome the loss of power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466494May 28, 2022
ENGINE
1 inch section of magnetic strip GLUED to outer rim of reluctor rim broke off. For an item that sees such a high rate of speed, gluing anything to the outside is piss poor engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466474May 27, 2022
STEERING
The incident occurred while I was bringing my 18 month old daughter home from daycare. As I was initiating a left hand turn across traffic, the truck suddenly suffered a total loss of power steering. I had already committed to the maneuver when I realized what was happening, but thankfully was able to complete the turn despite struggling to apply enough force to the wheel. I then immediately pulled to the side of the road and parked. I believe multiple warning messages displayed, but I was concentrating on reaching safety and didn't see them all. I did see that one of the messages indicated Stabilitrack had failed. After the vehicle sat for several hours, I returned and started the vehicle, at which point the errors had cleared and power steering had been restored, at least temporarily. I took the truck to a non-dealer repair shop, who did discover a stored error code: C0545 - Steering Wheel Torque Sensor Malfunction. As the sensor is highly integrated into the steering system, the repair required the replacement of the entire rack and pinion component. In order to avoid living with the threat of intermittent power steering failure endangering my family at any moment, I had no choice but to authorize this very expensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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