GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11551556October 24, 2023
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
Stability track Cameondoing 50mph transmission geared down motor shut down on and off yes it's available problem not found by dealer took to 2 different ones stability track comes on side lights stay on and off press brakes it shut down turn left it shut down motor running in park put in reverse shut down Will drive and run sometimes but gets worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550920October 19, 2023
STEERING
The vehicle’s power steering and stability control (Stabilitrak) have stopped working suddenly several times over the past two weeks. There have been no warnings leading up to the loss of power steering .This has happened while I have been traveling at highway speeds as well as in the middle of making a turn and has nearly led to crashes on a couple of occasions. It has also happened at lower speeds as well as upon starting the vehicle with no rhyme or reason. The vehicle has not been inspected for this issue but is available for inspection if necessary. I understand that this same issue has also led to a recall on the previous year’s model (2015 GMC Canyon).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550699October 18, 2023
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving at approximately 60 MPH, the power steering failed. The contact stated that the ABS and "traction control" warnings were illuminated. The contact stated that he pulled off of the road and turned the vehicle off and on several times and the power steering regained functionality. The contact stated that the power steering failure had been intermittent initially but had become a recurring failure that would occur at any speed. The contact had taken the vehicle to a local dealer, where it was diagnosed showing a C0545 code (steering wheel torque sensor malfunction) and determined that the steering gear assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549370October 11, 2023
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 75 MPH, the stabilitrak warning light illuminated and a chime sounded. Additionally, the vehicle lost power steering functionality. The contact was able to pull to the side of the road. The contact stated that he turned off and restarted the vehicle, and the power steering became functional. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547564October 1, 2023
STEERING
Hello I own a 2016 gmc canyon truck It has 49000 miles on it I recently I'm experiencing some power steering issues When the car is running, the power steering stop working and the wheel is really hard to turn any direction What I found online this model has issues and recalls with the power steering. Something like power steering control module This is my VIN number [XXX] And I haven't received any information by mail or something about this recall Thanks This is my email [XXX] Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547149September 28, 2023
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the vehicle lost power steering functionality. The power steering and stabili-trak warning lights were illuminated. The contact called the dealer and was informed that the vehicle was not covered under a recall. The vehicle was taken to an independent mechanic, who stated that the failure was due to the gear torque sensor. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545216September 18, 2023
STEERING
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the steering failure message was displayed on the instrument panel. The contact stated that the steering wheel became difficult to turn in either direction. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543519September 9, 2023
STEERING
Sudden loss of power steering. Happened to me a lot a times. Sometimes when I driving on a freeway already took it to the GMC. Paid money and the problem is not solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541895August 31, 2023
STEERING
Aug 31, 2023 Power steering failure. Aug 31, 2023 I started the vehicle, warning bell chimed, dash warning to "service power steering" appeared. Then dash warning, of vehicle stability control appeared. Steering wheel was extremely difficult to turn. I shut the vehicle off and restarted, which momentarily cleared the problem. I backed out of the driveway and the problem described above returned along with the inability to turn the wheel. I shut the ignition off and restarted the truck, which cleared the problem. I attempted a short drive, and the problem (described above) returned within a 1/4 mile at a speed of 30 mph. I managed (with difficulty) to safely drive the vehicle to the shoulder as I was driving in a straight line at the time of the incident. No mechanic or service personnel have inspected or diagnosed this problem as yet. I have scheduled an apptointment with my mechanic. In my opinion the vehicle is unsafe to operate at this time both to the occupants and the general public. No recalls are currently issued on the vehicle, although the vehicle manufacturer has had prior issues with the 2015 model which mirror the issues on the 2016 model which was recognized by GMC as a safety issue in regards the prior year, the manufacturer (gmc) has not recognized the 2016 issue as a safety problem and subsequent safety recall has not been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538660August 15, 2023
STEERING, LANE DEPARTURE: WARNING
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537601August 10, 2023
STEERING
While driving at 70 MPH on the interstate approaching a bend in the path of travel the "service traction control" warning was displayed on the instrument panel display and just after that the electronic power steering stopped working causing a near collision with a vehicle in the adjacent lane. The local GMC dealership noted a recall for the 2015 Canyon model for the steering gear torque sensor cover assembly to be replaced due to corroded electrical connections. The number (15595) recall was not associated with my VIN but should be added as part of the vehicles in the recall as it is experiencing the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530739July 6, 2023
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529038June 27, 2023
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524997June 2, 2023
AIR BAGS
July 30, 2021 airbag warning - dealer replaced left front impact sensor mileage 33905 March 9, 2022 rough idling and stalling - dealer replaced evap purge solenoid valve mileage 39067 April 20, 2023 airbag warning - dealer replaced right front impact sensor and air bag module mileage 44496
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516783April 12, 2023
STEERING
The problem: the power steering disables at high speeds suddenly due to a potential poor electrical connection within the steering gear assembly. The hazards: a loss of power steering makes it more difficult for me to maintain control of my vehicle and in turn increases my risk of a crash. This problem requires steering inputs with increased effort. It clears with a power cycle to the truck but then reoccurs randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516066April 7, 2023
STEERING
While driving in excess of 40mph, my truck experience two warning lights "Service: Stabilitrak" and "Service: Power Steering Drive With Care", and my power steering immediately went out and my steering was very difficult and had to maneuver off the road and through traffic to the side of the road, and was very fearful for my safety and others around me on the road when this happened. I could not turn the vehicle without a tremendous amount of effort. After pulling to the side of the road, I immediately shutoff the vehicle and restarted and the steering and messages were gone. I began driving down the road and it happened again within 5 minutes. I shutdown and it reset again. I then proceeded to the GMC Dealer in West Chester Pa (Faulkner) to determine if they are familiar with this problem and they said they've never heard of this and couldn't find anything wrong with the truck otherthan a couple Codes unrelated to any Steering problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515301April 3, 2023
STEERING
The Power starting keeps going out while driving it. Once vehicle is turned off and back on it resets and works again. There is active recall for this exact issue but only in 2015 models and mine is a 2016 so told it isn’t a part of recall. It happened a few times several months ago but GMC service center couldn’t get problem to recreate and I didn’t have good documentation for the few times it had happened. GMC then offered free onstar for several months to try to help track problem. It hadn’t happened in last several months until Friday. It has now happened 7 times in last 4 days. On star sent me two reports indicating a code of U0240 with ABS system failure code. I took videos and pictures of the dashboard with what was showing. There is service message saying “power stealing drive with care” and “stabilitrak” service message too. GMC not getting me in for another week. I have a new 16 year old driver who drives this vehicle and it’s so unsafe! I don’t understand how I keep being told my vehicle is not included in the recall but it’s the same issue. I have to keep taking pictures and videos and pushing onstar button when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510728March 8, 2023
STEERING
Power steering fails during driving. This happened frequently just like the 2015 model but NHTSA fails to do anything. It happened 3 times on this one day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510686March 7, 2023
STEERING
-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505943February 7, 2023
STEERING
We recently purchased this vehicle used from a dealer. The power steering fails while driving. This has occurred 4 times in the first 100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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