Freightliner Sprinter Service Bulletins (2019)
112 manufacturer communications on file.
- November 28, 2024•Document ID: 11011223Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.00-N-078608
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummarySMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
Associated Products (56)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter+ 36 moreAssociated Documents - October 25, 2024•Document ID: 11009854Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI08.10-N-078545
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.
Associated Products (22)2024 Freightliner Sprinter2024 Mercedes-Benz eSprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris+ 2 moreAssociated Documents - October 17, 2024•Document ID: 11009856Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- November 5, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and at-tach the collected information.
Associated Products (10)Associated Documents - September 25, 2024•Document ID: 11008717Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- October 8, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and attach the collected information. Remedy Please complete the following inspections and tests: 1. Perform a tailpipe wipe test and document the results along with photographs. 2. Inspect the NOx connectors, pins, crimps, and harnesses between N37/7 and N37/8 to F152f59, Z7108, W105/3, and X30/81. 3. Provide actual values/sensor plausibility test results for all pressure and temperature sensors with the engine com- pletely cooled off for at least eight hours, the key on, and the engine off. Repeat the test with the engine/exhaust at operating temperature and the engine idling. 4. Perform a pressurized smoke test of the intake, charge air system, and exhaust to verify that there are no leaks. Apply overpressure (not exceeding 26 psi) from the exhaust pipe end and seal the system at the clean airline toward the air filter housing. Manipulate all components during the smoke test. 5. Provide diesel particulate filter actual values and regeneration history. 6. Inspect the SCR temperature sensor wirings and pins for electrical and physical correctness. Determine whether this sensor reaches operating temperature while driving and document the time it takes to reach operating temperatu- re. 7. Inspect the Adblue injector nozzle/s for clogging or leaking, and provide photographs. 8. With the Adblue injector/s removed from the exhaust system, perform two to three Adblue pressure tests and check for leaks. If leaks are detected, provide photographs. 9. Collect an Adblue sample, test fluid quality, and provide notes on its condition and quantity (color, clarity, separati- on, odor, etc.), along with a photograph for review. Also, provide a photograph of the spray pattern. 10. Separate the exhaust pipe downstream of the diesel particulate filter, inspect the diesel particulate filter and SCR, and note any soot, blockage, or damage. Provide photographs. 11. Inspect the SCR catalyst interior for dried Adblue residue, and provide photographs. 12. Perform several test drives at varying speeds to gather graphical illustrations (screenshots of the completed graphs in PDF format) of signals from NOx sensors. Provide three to four graphs or actual values of operational NOx sensors with XENTRY; see attachments for examples. Additionally, provide one graph/screenshot of the vehicle idling at operating temperature. Disconnect the Adblue injection valve, drive for approximately 30 minutes to exhaust all Ad- blue within the SCR catalytic converter, and provide two to three additional NOx graphs/screenshots with the sensor disconnected. (see attachments for needed graphs)
Associated Products (11)Associated Documents - July 14, 2024•Document ID: 11005575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI88.30-N-078036
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 5, 2024•Document ID: 11005574Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-077998
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 4, 2024•Document ID: 11005573Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867_5
- Date Added:
- August 3, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (32)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 12 moreAssociated Documents - June 27, 2024•Document ID: 11003187Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- VS3RADREI
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the Certification Label on the affected vehicles.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - May 24, 2024•Document ID: 11001114Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- June 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (34)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 moreAssociated Documents - May 8, 2024•Document ID: 11001110Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-071190
- Date Added:
- June 6, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
Associated Products (10)Associated Documents - January 18, 2024•Document ID: 10251091Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120017A
- Date Added:
- March 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryRecall Information.
Associated Products (3)Associated Documents - January 3, 2024•Document ID: 10251086Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 2024010001
- Date Added:
- March 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryCheck Front Strut Bolt Connec??on
Associated Products (4)Associated Documents - June 6, 2023•Document ID: 10240044Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- July 31, 2023
- Manufacturer:
- FREIGHTLINER
SummaryModify Interior Blower Motor Fuse Layout
Associated Products (2)Associated Documents - April 13, 2023•Document ID: 10236407Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- May 22, 2023
- Manufacturer:
- FREIGHTLINER
SummaryUpdate Instrument Cluster Software
Associated Products (3)Associated Documents - April 11, 2023•Document ID: 10236405Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- NCU-23V2790616-1
- Date Added:
- May 22, 2023
- Manufacturer:
- FREIGHTLINER
SummaryUpdate Software-Driver Alert
Associated Products (4)Associated Documents - February 28, 2023•Document ID: 10233255Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- FTL Initial NCU
- Date Added:
- March 27, 2023
- Manufacturer:
- FREIGHTLINER
SummaryModify Interior Blower Motor Fuse Layout
Associated Products (2)Associated Documents - January 3, 2023•Document ID: 10232552Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 22V2790611-1
- Date Added:
- March 6, 2023
- Manufacturer:
- FREIGHTLINER
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - November 9, 2022•Document ID: 10228607Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU-VS3SIMKOM-1
- Date Added:
- January 3, 2023
- Manufacturer:
- FREIGHTLINER
Summary(RC)Update Hermes Communication Module Software
Associated Products (4)Associated Documents - November 9, 2022•Document ID: 10228604Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- NCU-PDV2790613-1
- Date Added:
- January 3, 2023
- Manufacturer:
- FREIGHTLINER
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - November 9, 2022•Document ID: 10228603Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- NCU-PDV2790612-1
- Date Added:
- January 3, 2023
- Manufacturer:
- FREIGHTLINER
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents