Ford Ranger Complaints (2020)

130 consumer complaints on file.

#11389874January 25, 2021
STRUCTURE:BODY
BRAND NEW 2020 RANGER SUPERCAB (EXTENDED CAB) REAR DOOR AJAR LIGHTS STAY ON CONSTANTLY. KNOWN ISSUE WITH THESE TRUCKS AND BODY STYLE, FORD SHOULD RECALL THEM AND REPLACE THE DOOR SENSORS. COULD BE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385771December 31, 2020
ENGINE
MY TRUCK(2020 FORD RANGER) HAS FUEL CONTAMINATION IN THE ENGINE OIL. I CHANGED THE OIL FOR THE FIRST TIME WHEN THE TRUCK HAD 860 MILES ON IT. THE OIL REEKED OF GASOLINE WHEN I CHANGED IT. I SENT THE OIL INTO BLACKSTONE FOR ANALYSIS AND THE RESULTS SHOWED A 4.3% FUEL DILUTION OF THE OIL, WHICH ACCORDING TO THE COMPANY IS A CAUTIONARY LEVEL. THEY ALSO STATED THE OIL VISCOSITY WAS LOW AND PROBABLY DUE TO FUEL DILUTION. I OPENED A FORD CUSTOMER COMPLAINT (CAS-29025613) AND TOOK IT TO DEALER. THE DEALER INSPECTED THE VEHICLE AND SAID NOTHING IS NEEDING REPAIR AT THIS TIME. NO TSB'S ARE LISTED FOR THIS COMPLAINT. THE DEALER SAID THEY TRIED CALLING FORD TO UPDATE THE COMPLAINT CLAIM WITH THEIR FINDINGS BUT COULDN'T DO SO BECAUSE WAS ALREADY CLOSED! VERY FRUSTRATING. THERE ARE SEVERAL OTHER FORD RANGER OWNERS (ON RANGER5.COM FORUMS) WHO ALSO COMPLAIN OF HAVING FUEL DILUTION IN THEIR OIL AND FORD HAS YET TO TAKE THEM SERIOUSLY AND INVESTIGATE THE ROOT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384831December 24, 2020
SERVICE BRAKES
BRAKE PEDAL TRAVEL IS LONG, SOFT AND INCONSISTENT. FEELS LIKE AS IF THERE IS AIR IN THE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383782December 16, 2020
ENGINE
WHEN I START THE CAR, IT MAKES A RATTLE NOISE AND WHEN THE ENGINE WARMS UP, IT GOES AWAY, BUT EVERY TIME I ACCELERATE, YOU CAN HEAR THE RATTLE AGAIN AND WHEN I REMOVE MY FOOT FROM THE ACCELERATION PEDAL, THE RATTLE GOES AWAY AND LIKE THAT EVERY TIME I ACCELERATE. I TOOK THE CAR TO THE DEALER AND EXPLAINED THEM ABOUT THE NOISE AND LATER THAT DAY, THEY CALLED AND TOLD THAT IN THE 2019 AND 2020 FORD RANGER, THE ENGINE CAME WITH A NOISE AND IT'S NORMAL IN THE ENGINE, THAT THEY WERE TOLD BY FORD NOT TO ATTEMPT TO FIX IT BECAUSE THE NOISE IS PART OF THE ENGINE. IT DOES NOT SOUND RIGHT AND IF IN THE FUTURE I WANT TO SELL I PROBABLY WOULDN'T BECAUSE OF THE NOISE. IF THEY HAVE TO REPLACE THE ENGINE I'M OKAY WITH IT, BUT I WANT THAT RATTLE NOISE OUT OF MY TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378678December 9, 2020
FORWARD COLLISION AVOIDANCE: WARNINGS
I GET AN ''IMMINENT COLLISION WARNING" DISPLAY AND AURAL SOUND AT RANDOM TIMES, APPROXIMATELY 1X WEEK, WHILE DRIVING STRAIGHT, MODERATE SPEEDS, DRY WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375688November 21, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
OUR NEW 2020 FORD RANGER XLT LISTED A FEATURE CALL PRE-COLLISION ASSIST W/AEB. THE TRUCK DID NOT GIVE A WARNING NOR DID IT APPLY THE BRAKES AUTOMATICALLY. NOTHING OCCURRED BEFORE WE RAN INTO THE REAR END OF THE CAR IN-FRONT OF US. THE CAR AHEAD WAS STOPPED AT A TRAFFIC LIGHT AND WE RAN INTO THE REAR END AT ABOUT 20 MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11363226October 7, 2020
SERVICE BRAKES
THE ADAPTIVE CURISE CONTROL DOES NOT WORK LIKE OTHER VEHICLES. WHEN THE CRUISE CONTROL IS ACTIVE IT KEEPS THE PROPER DISTANCE BETWEEN CARS UNTIL THE CAR IN FRONT SLOWS DOWN AND THEN WHEN THERE IS ABOUT TWO CAR LENGTHS IT RELEASES THE BRAKES MAKING YOU HAVE TO JAM ON THE BRAKES BEFORE HITTING THE CAR IN FRONT. MY OTHER VEHICLES STOP AND KEEP THE PROPER DISTANCE. FORD DEALER FIRST SAID THIS IS NOT THE WAY IT SHOULD WORK BUT AFTER TALKING TO FORD THEY SAY THATS THE WAY IT WORKS. SEEMS LIKE A BIG SAFETY ISSUE I ALMOST HAD A REAR END COLLISION THE FIRST DAY I GOT THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360875September 24, 2020
AIR BAGS
WE WERE HEADING EAST ON A CITY STREET WHEN WE CAME TO AN INTERSECTION. THE LIGHT WAS GREEN SO WE CONTINUED THROUGH THE INTERSECTION. THERE WAS ANOTHER CAR HEADING WEST ON THE SAME STREET AND TURNED LEFT DIRECTLY IN FRONT OF US AT THE INTERSECTION. WE WERE TRAVELING BETWEEN 40-45 MPH. WE COULD NOT AVOID THE CAR THAT TURNED IN FRONT OF US. WE HIT THE SIDE OF THE SECOND VEHICLE (THE ONE TURNING SOUTH) HEAD ON WITH OUR VEHICLE. THE AIRBAGS IN OUR VEHICLE DID NOT DEPLOY. BOTH THE FIREMAN AND SHERIFF ON THE SEEN COMMENTED ON THE FACT THAT OUR AIRBAGS SHOULD HAVE DEPLOYED. ALSO AFTER OUR VEHICLE WAS TOWED BACK TO THE DEALERSHIP, THE HEAD MECHANIC WAS SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. OUR VEHICLE HAS A BENT FRAME ON BOTH SIDES AND HAS BEEN TOTALED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11355631September 17, 2020
VISIBILITY/WIPER
THE WINDSHIELD AND REAR WINDOW ARE WAVEY, MAKING OBJECTS BLURRED. I'VE HAD THE TRUCK TO THE DEALER, THEY TELL ME THEY NEVER NOTICED IT BEFORE. I LOOKED AT THE 2021 RANGER PICKUPS AND THEY HAVE THE SAME PROBLEM. THE LARGER PICKUPS DON'T HAVE THE PROBLEM. IT MAKES IT HARD TO READ SIGNS AND TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309067February 13, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2020 FORD RANGER. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE GEAR SHIFTER WAS SHIFTED INTO PARK TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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