Ford Ranger Complaints (2020)

130 consumer complaints on file.

#11487925October 4, 2022
POWER TRAIN
The transmission has several issues, hard shifting, shuddering and shaking but the one issue I know is a safety issue is the lunging. When moving the shifter from Park to drive, my truck has lunges, 3 different times now. If my foot wasn’t securely and pressing firmly on the brake I could of been propelled into other objects. I have not visited a dealer for any of the transmission problems. I am just starting to research the issues and I see many transmission complaints. Plus it will cost me time and money to take it to a dealer. And I don’t feel confident anything will be done. No warning lights have came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482019August 30, 2022
VEHICLE SPEED CONTROL
When I engage the speed control on my vehicle, approximately 15 to 45 seconds afterwards, the system will temporarily disengage without warning, causing me to manually re engage the system. Sometimes it will re engage right away, and other times I need to press the resume button several times for it to re engage. There is no warning before the system dis engages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481442August 26, 2022
SEAT BELTS
Driver seat belt will not automatically/fully return. I have brought the issue to the attention of Service Advisors at two different Ford dealership's. They acknowledge the problem but note there is no fix available from Ford. Aside from having to manually feed the belt back each time used a safety issue could exist if slack remains in the belt when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478004August 7, 2022
FUEL/PROPULSION SYSTEM
I jumped in the truck to run an errand, started the engine, rolled down the windows and got a faint whiff of gasoline. Checked the back seat to see if I had thrown rag or something, didn't see anything and started to pull down my driveway (about 250ft - gravel - rural area). The gas smell quickly became very strong. I stopped at the end of the driveway, got out of the truck to inspect what the issue might be. It was RAINING gasoline under my truck. Quickly turned off ignition (which stopped the gas pouring out). Had it towed to the dealer to get it fixed. Diagnosis was that a rodent (squirrel) had chewed through the gas line somewhere. Lucky for me it was a hot summer day (open window), otherwise I may have driven down the road until a fireball erupted. Kind of stunned that the fuel line is so insanely VULNERABLE. What would it cost to harden the gas line (a metal casing) - an extra $50 per vehicle. This needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468410June 9, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2020 Ford Ranger. The contact stated that while driving at 5-10 MPH downhill onto a leveled road and approaching a traffic light, the brake pedal was depressed but failed to respond. The vehicle accelerated unintendedly. There were no warning lights illuminated. The contact continued to depress the brake pedal but it failed to respond. The vehicle crashed into two vehicles. However, the vehicle continued to accelerate unintendedly. The contact then purposely crashed into a tree on the side of the road in other to stop the vehicle. The air bags deployed. The contact sustained a Split lip, soreness all over the body, swollen eye, and a swollen face. Additionally, the contact sustained depression and emotional trauma as he was confused, ridiculed, and verbally abused by bystanders who thought he intentionally caused the accident. The contact was also detained by a police patrol and released after an hour. The contact did not seek medical assistance. Two occupants of the two vehicles the contact crashed into sustained unknown injuries. There was no further information provided. A police report was filed. The vehicle was towed to the tow yard where it was totaled. The local dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11464340May 12, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
On two separate instances the truck accelerated on it own and the brakes were used but didn't stop the vehicle had to turn the key off and the second of these two incidences the truck hit a wall and kept accelerating digging the ground up
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11448702January 24, 2022
ELECTRICAL SYSTEM
There was a alert saying my trailer was hooked my trailer was unhooked.on displace screen.when in fact my trailer was never hook to my truck.loss of power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440467November 15, 2021
UNKNOWN OR OTHER
I checked oil level on Nov 9 2021. Oil level was clearly past the "Full" mark on dip stick and smelled of un burnt fuel. Took to dealer same day. Got truck back on Nov 12 2021. Dealer says no fuel in oil bit couldn't explain why the oil level had risen past "full" mark. Clearly they lied. I had dealer do an oil change. Will send sample out next time. Checked today, Nov 15 2021. Smells like fuel still. Cause: unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440517November 15, 2021
SEAT BELTS
The contact owns a 2020 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V811000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438288October 26, 2021
UNKNOWN OR OTHER
The Forward-Looking Camera located in the Rear View Mirror Assembly on a 2020 Ford Ranger has failed, and the replacement part is currently unavailable. Per Ford personnel, at least 96 Ford vehicles (as of 10/26/2021) are awaiting the replacement cameras, and Ford Service Personnel at the local Ford Dealership have indicated that "they have replaced a lot of these cameras". When this camera malfunctions, the vehicle LOSES 100% of FIVE (5) of its key Advanced Driver Assistance Systems (ADAS): 1. Adaptive Cruise Control (there is NO cruise control whatsoever without this camera) 2. Forward Collision Warning 3. Automatic Emergency Braking 4. Lane Departure Warning 5. Lane Keeping Assistance This is a CRITICAL SAFETY ISSUE with the vehicle. The ONLY safety features that work are the Blind Spot Detection in the Side Mirrors, and the Front and Rear Parking Sensors -- the latter of which are useless in high-speed highway driving. My camera failed on or about August 21, 2021, and I am still waiting for an update on when the part will be available. The car can be operated without the ADAS system, but its safety is significantly and materially degraded. The replacement of the camera is a simple operation, but the parts are not available, and no one at Ford knows when they will become available. There are two (2) warning alarms which are audible and visible on the dash when the camera fails. Both can be "accepted" via the "OK" button on the steering wheel. Each time the car is started, both alarms activate shortly after the car warms up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433806September 21, 2021
UNKNOWN OR OTHER
I was in the driveway of my home. My family had entered and closed the front passenger door and opened the rear driver door. I opened and then closed the driver front door which caused the rear window with the glass sider to completely shatter. The vehicle had at the time 9,686 miles on it. It had no damage visible prior to this and there were no signs of any vandalism or other activity that would have caused this situation to occur. No vehicle alarm was activated either that would have indicated forced entry. In addition to our personal security system on our property providing no indication of such. This window should not have shattered. The cost to replace this window is $985 plus installation by a glass repair company. I contacted Ford Customer Care and was referred to a dealership service center to get the vehicle inspected, file a claim and then be referred to a glass shop. After contacting a couple of dealerships, was able to clear away glass to safely drive this vehicle to a third dealership to complete this process. Shattered, tempered glass from a rear window is difficult to clear and sharp. I then learned I was denied the claim of coverage under warranty because there are no other complaints regarding glass breakage. I am lodging this complaint with a relevant third party to ensure this is not true and if others have this issue of a defective window, they are not denied a true and substantial claim as I was. I will be attempting to use the coverage the dealership I bought the vehicle from to cover the cost of this repair. I don't believe this is an insurance claim. It is defective equipment from Ford on a new vehicle. It's a statement on how Ford backs the quality of their vehicles. I will be considering my vehicle purchases going forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431344September 1, 2021
SERVICE BRAKES
On 04-07-2021 I was traveling West on Florida S.R. 60 / US 301; WHEN A CAR IN FRONT OF ME WAS STOPPING. I APPLIED THE BRAKES AND FAILED TO STOP IN TIME; HITTING THE REAR END OF THE AUTO IN FRONT OF ME. IT APPEARS TO ME THAT THE BRAKES DID NOT WORK CORRECTLY TO STOP. I FEEL (FELT) LIKE THE BRAKE PEDAL WHEN APPLIED FELT LIKE AIR IN THE BRAKE LINE SYSTEM. THE BRAKE PETAL ALMOST WENT ALL THE WAY TO THE FLOOR. THEIR WAS ONLY ABOUT 3130 MILES ON THE VEHICLE AT THE TIME OF THIS INVIDENT. I STILL FEEL THAT THERE IS A PROBLEM WITH THE BRAKES AND HAD THEM CHECKED BY THE DEALER ON 08-20-2021 WHERE THEY PERFORMED A BRAKE INSPECTION AND THE PADS AND ROTOR WERE MEASURED. UPON THE FILING OF THIS REPORT I STILL DO NOT FEEL COMFORTABLE NOR SAFE DRIVING THIS VEHICLE WITH THE BRAKE ISSUE. ALSO MY FRONT DRIVER AIR BAG DID NOT DEPLOY. THE AUTO BODY MANAGER SAID WHEN I ASKED AS TO WHY; THAT THE SENSOR PERHAPS WAS NOT HIT STRAIGHT ON TO MAKE IT DEPLOY. I WILL FOLLW UP ON AN ADDITIONAL COMPLAINT ON THE AIR BAG ISSUE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11427712August 4, 2021
UNKNOWN OR OTHER
On several occasions in the last three weeks, I've felt severe shaking--almost as if the truck was heaving at virtually any speed. This has occurred on surface streets and freeways. Over the weekend, it occurred so frequently that my wife and I abandoned an out of town trip for fear the transmission was about to fail completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425590July 19, 2021
SEAT BELTS
The right front seat belt pulled out of its anchor in the rear door. It’s clear the webbing did not go through the mounting eye. The belt was held in place only by the plastic housing until it pulled out today. This is the same problem covered by Ford recall 19S23 for 2019 Ranger Super Cab up to June 19, 2019 build date. Mine is a 2020 model built 9/20 over a year after the recall. I’d rack it up as a one-off defect except for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424628July 13, 2021
SERVICE BRAKES
The contact owns a 2020 Ford Ranger. The contact stated while driving 45 mph, he had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The contact stated he had experienced the failure on two different occasions. The contact called the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423070July 1, 2021
AIR BAGS
Truck continues to have airbag lights on even after repairs at ford dealership. The first time it happened it would only come on when cold and would go off after 30-45 minutes. When airbag light was on gauges, heat and air and stereo would not work. That was November 2020. The dealership replaced Body Control Module and other electrical components. June 2021 the airbag light is on again. The code it’s giving is short in passenger airbag circuit. The truck is also saying that rear driver door is open when shut and continually tries to lock and unlock doors. Interior lights stay on because the truck thinks the door is open. Dealership keeps putting off seeing truck for diagnosing. Will not answer if the truck is safe to drive or if airbags will function if the truck is involved in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395113February 7, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
REAR PASSENGER SIDE DOOR IS HARD TO OPEN AND CLOSE. MY SEVEN YEAR OLD CAN'T OPEN IT WITHOUT HELP ON THAT SIDE. WARNING LIGHT COMES ON WHILE DRIVING SOMETIMES WHEN IT IS CLOSED. AFTER PARKING THE PROBLEM CAUSES THE REAR TAILGATE TO STAY ON TO DRAIN BATTERY BECAUSE TRUCK REGISTERS THE DOOR AS AJAR. HAVE TO SLAM AND RELOCK SEVERAL TIMES TO GET WARNING AND LIGHTS TO TURN OFF. WHEN AN OBJECT IS IN THAT DOOR'S POCKET THE PROBLEM IS WORSE AND IT MAY MAKE THE ALARM GO OFF HOURS AFTER PARKING. OFTEN TAKES SEVERAL ATTEMPTS OF OPENING AND CLOSING DOORS AND TURNING INTERIOR LIGHTS ON AND OFF TO GET THE TRUCK LOCKED WITH ALL THE LIGHTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395011February 6, 2021
POWER TRAIN
WHEN YOU MAKE THE CHANGES OR YOU'RE STOPPING, YOU HIT THE TRANSMISSION. TALK TO OTHER OWNERS. THEY HAVE THE SAME PROBLEM, AND THE DEALER SAYS THAT EVERYTHING IS FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390453January 28, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
EXTENDED CAB MODEL, REAR DRIVER DOOR INTERMITTENTLY INDICATES DOOR AJAR. ALERT APPEARS WHILE IN MOTION, USUALLY AFTER A BUMP IN THE ROAD. THIS HAPPENS AFTER THE DOOR IS CLOSED BY GRIPPING MIDWAY DOWN THE FRAME. THIS WARNING CAN BE PREVENTED IF THE DOOR IS CLOSED BY GRIPPING THE TOP OF THE DOOR FRAME. THIS DOES NOT OCCUR ON THE REAR PASSENGER DOOR. THIS HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED NEW FROM A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390045January 26, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 FORD RANGER. THE CONTACT STATED THAT ON THREE SEPARATE OCCASIONS WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED FORWARD UNINTENDEDLY WITHOUT WARNING. THE CONTACT WAS FORCED TO TURN OFF THE VEHICLE TO PREVENT THE UNINTENDED ACCELERATION FROM CONTINUING. THE CONTACT HAD TAKEN THE VEHICLE TO JACK KAIN FORD INC. (3405 LEXINGTON RD, VERSAILLES, KY 403830) THREE TIMES AND EACH TIME THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Ranger