Ford Ranger Complaints (2020)

130 consumer complaints on file.

#11564316January 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle has hard jerking when increasing speeds. Vehicle takes several seconds to gain power from being stopped at red light and shifts very hard. Sometimes feels like gear slips into neutral and loses power after accelerating slowing. Takes several seconds to recognize being in reverse and jerks hard when it gets going. Started at around 37,000 miles and getting worse at 45,000. Been told several times it's normal, but it very obviously is not and feels very unstable and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563392January 3, 2024
POWER TRAIN
Problem shifting,jerky motion or no response at all with the transmission had to pull over almost was rear ended because of no response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562626December 29, 2023
POWER TRAIN
The 10 speed automatic transmission has a problem. Yes the problem was verified by the Dealer. Yes the Dealer has had the car 3 separate times and worked on the issue. The transmission when starting out from a stop will fall on its face with no power to move from the stop. 2-4 seconds and then it takes off. When pulling out into traffic this condition is very unsafe and could cause an accident. Now it is starting to do it as traveling at speed and light acceleration it will hesitate before it goes. This is an intermittent problem not doing it all the time .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560748December 18, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Vehicle has 51,532 miles and a blend door actuator needs to be replaced - inconsistent air flow coming in. The desired air wanted whether it be hot or cold, is being diverted incorrectly, so we are not getting a consistent temperature out of the A/C system. This item was recalled previously In the 2019 Ford Ranger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559859December 13, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
At one point, the heat/ac would blow air but would not heat or cool. This was about a month and a half ago., There was an electrical burning smell, and at that point the system would not heat or cool. The burning smell has since subsided. I took the truck to Santa Maria Ford to have it looked at and have my oil changed. I was told that it would cost 3500.00 to repair the issue. I looked the issue up and I found that the 2019 Ford Ranger had been recalled for this exacted issue. I felt that it was just a matter of time before the 2020 Ford Ranger would be recalled for this item. I decided to I should submit this form to be on the safe side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558426December 4, 2023
BACK OVER PREVENTION
The contact owns a 2020 Ford Ranger. The contact stated while reversing, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact stated that occasionally the back over prevention camera failed to operate. The contact stated that the failure was intermittent at first but had become more frequent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558264December 4, 2023
POWER TRAIN
The contact owns a 2020 Ford Ranger. The contact stated that the vehicle had experienced various transmission failures which included the transmission slamming into gear while shifting from park to drive. Also, while driving at various highway speeds, the message "Power Train Malfunction, Reduce Speed" was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556721November 24, 2023
POWER TRAIN
Transmission jerking, lunging forward, hesitating, loss of power. Has been verified by Ford of Sioux City IA. Ford states they do not make parts for the transmission. They can only replace the entire transmission at a cost of over $7000.00. This truck has 28,000 miles on it. This all started after an automatic software update was done on the truck. This is dangerous as it could easily cause an accident including upto death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553994November 7, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
The contact owns a 2020 Ford Ranger. The contact stated that while driving at various speeds, an abnormal squeaking sound was coming from the rear passenger’s side of the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The manufacturer was also notified of the failure and the contact was given a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The contact stated that the vehicle was totaled and there is no need to proceed with this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553010November 1, 2023
ENGINE
The Ignition Coil and spark plug failed and caused the vehicle to misfire & lose power under load. The vehicle is available for inspection. Sudden loss of power could have caused a collision due to the vehicle suddenly slowing without warning in traffic conditions. Ford Motor company is aware of the problem and has a service bulletin describing how the lack of an engine cover allows water to get into the spark plug wells causing the failure to occur. Ford's fix is to install the engine cover and replace the damaged components. But will only do so under the standard warranty. Ford was notified of the problem with my vehicle while it was well within warranty. But because a dealer could not schedule an appointment until 9 days after the standard warranty expired, they have denied coverage. Dealership has inspected the components and confirmed problem is related to service bulletin. Check Engine light came on and was flashing when problem occurred. No prior warning or symptom until problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539932August 21, 2023
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
It’s been about 4 months on the forward collision alarm and 4 1/2 weeks on the jerking going when taking off the transmission seems to jerk and when driving down a highway when nothing what so ever is on front of me all the sudden my front collision alarm goes off with a sudden breaks being applied by themselves.I spoke to dealer about it and all they told me it was probably from a shadow of trees or a sign which is bull crap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539338August 18, 2023
ENGINE
The contact owns a 2020 Ford Ranger. The contact stated that while his wife was driving at various speeds, the vehicle hesitated and violently shook while depressing the accelerator pedal. The check engine warning light was illuminated. The contact had the vehicle towed to a dealer where it was discovered that the spark plugs, and engine coils were damaged due to moisture from rain or a car wash. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537515August 9, 2023
POWER TRAIN
After 40K miles the vehicle's transmission began to fail to engage, become hesitant/delayed in shifting and acceleration, and hard downshifting. At one intersection the vehicle's engine had to be turned off and restarted for the transmission to begin engaging again. The dealership's diagnostics detected that the transmission valve body controller and cvf drum needed replaced. Took months for the parts to come in just because so many vehicle of the same type needed the same work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527452June 16, 2023
ENGINE, ELECTRICAL SYSTEM
Exactly what is described in TSB 22-2025 and 21-2147. Ford did not put an engine cover on my truck, and water has intruded into the spark plug wells and corroded the equipment. Ford is refusing to fix the issue, as the NHTSA didn't include my VIN in the two previously issues TSBs about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514297March 28, 2023
UNKNOWN OR OTHER
Car has a terrible mold and musky smell in the cabin. Cleaned carpet several times and checked for water in truck Smell didn't dissipate. Took to Ford where the linked it to the air condition dripping or gathering. The cleared line and emptied. Smell was milder for short time. After running the air a few days it was getting stronger. Local Ford dealers couldn't see us for some time so we Took to outside AC car repair and they found the following issue related to SSM 50603 an improperly wrapped evaporator coil or small leak. Can't run air condition as we were advised smell would increase and possibly ruin carpet. Smell also is difficult to get out of upholstery and anything left in car. Ford dealers won't repair and require us to pay. Told by Ford corporate through chat that dealers are independently owned and it is their choice. This is an issue Ford is aware of but won't repair. No help at the corporate level. This could become larger issue as we don't know what buildup, leak or incorrect wrapped coils could lead to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509027February 25, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
This is the second time I'm hearing the climate control system click before i can adjust the temperature gauge. It was replaced less than 1,000 miles ago and it already broke again. You already put notice on the issue, SSM 49264, but it needs to be recalled with better parts. Im afraid ill be having to pay out of pocket if it keeps breaking. Please recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507611February 16, 2023
POWER TRAIN
The 10-speed automatic transmission experiences rough shifting, particularly when the vehicle has been sitting for a period (e.g., overnight), including when shifting from park and into gear as well as shifting into gears 2 and 4. There have been no warning messages or indicators. Ford has attempted to diagnose this issue on at least one occasion - and is scheduled to examine the vehicle again - but, to date, has failed to acknowledge, duplicate or resolve the issue. This has been ongoing for more than a year. Based on simple internet search, this appears to be a known issue with Ford 10-speed automatic transmission vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505233February 2, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
There is a known issue with 2019 and some 2020 model year Ford Rangers. The Ford SSM is #50629. I have been waiting for a Ford service center to fix this issue for 3 months. This issue does not allow for the heater to work properly. Because of that, the defroster and defog doesn't work. This allows for limited or zero visibility through the windshield and side windows in winter conditions that require defrost or defog. I have to had to pull over and scrape ice off my windshield on short trips. Also, this winter has had some of the coldest days on record. Reaching in the -20F range. Having no heat at a time like this could possibly result in frostbite or hypothermia. I use my vehicle as sparingly as possible this winter, but there are times I absolutely need to drive around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496205December 6, 2022
EXTERIOR LIGHTING
Regular headlights are excessively bright. Oncoming traffic is constantly flashing their bright lights with implications that my Ford Ranger's lights are on bright and not normal setting. This seems to be dangerous to oncoming traffic. It happens repeatedly every morning I am driving in the dark (5:00am-6:30am) Dealer said that there is nothing they can do. No indications that the bright lights are on (bright light symbol not appearing)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492939November 9, 2022
POWER TRAIN
Since purchase I have been experiencing problems due due a poorly built transmission. The 10R80 transmission has been the opposite of what I expected when purchasing a new vehicle. I have experienced extremely harsh up-shifting and downshifting, as well as slipping gears while in motion which causes a loss of power while the vehicle is in motion. The most concerning of these is when the gear seems to slip while driving and when the accelerator is depressed the engine will only rev for a few seconds and then harshly clunk into a gear which will cause a jolt in the forward motion which has cause me to lock up my brakes in order to avoid hitting another vehicle. In addition to these I have also experienced harsh clunking and jolting forward or backwards when selecting gears. All of these are of great concern to me of course. I have tried contacting numerous Ford dealerships and shops to try and fix this problem and I continue to get the run around. I have since looked up recalls and I have found recalls for 2020 Rangers made in the Michigan plant from February 28 to March18 of 2020 have been issued a recall but somehow my Ranger doesn't even though the VIN states it was made in March of 2020. All of the servicing has been done according to Ford's specifications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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