Ford Mustang Service Bulletins (2018)
198 manufacturer communications on file.
- August 24, 2018•Document ID: 10144947Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 47489
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummaryWhen connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
Associated Products (37)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer2017 Ford F-1502017 Ford Fusion2017 Ford Mustang2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Edge+ 17 moreAssociated Documents - August 2, 2018•Document ID: 10144930Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47444
- Date Added:
- September 24, 2018
- Manufacturer:
- FORD
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (59)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Ford Transit Connect2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max+ 39 moreAssociated Documents - July 2, 2018•Document ID: 10144179Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- tsb18-2175
- Date Added:
- September 10, 2018
- Manufacturer:
- FORD
SummarySome 2018 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to engage third and fourth gear. This may be due to a broken 3-4 shift fork. Follow the Service Procedure steps to correct the condition.
Associated Products (1)Associated Documents - June 27, 2018•Document ID: 10143105Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE
- Mfr Comm. #:
- SSM 47387
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummarySome 2018 Mustang GT350 vehicles may exhibit what appears to be an oil leak originating from the engine oil drain plug, especially at the time the vehicle has been delivered to the dealer or during PDI. Before attempting any repairs to resolve this, it's advised to confirm that there is actually a persistent oil leak. The normal production process used to build the engine may result in a small amount of residual oil on the oil pan near the drain plug. Additionally, the design of the drain plug may cause a small amount of oil to be trapped in the drain plug bore after an oil change, and this oil may seep out a short time after an oil change. This may also cause the appearance of a persistent leak from the drain plug. No action needs to be taken unless the leak persists.
Associated Products (1)Associated Documents - June 22, 2018•Document ID: 10143103Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47380
- Date Added:
- July 23, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (55)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 35 moreAssociated Documents - June 22, 2018•Document ID: 10143102Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47379
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummaryVarious 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (58)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge+ 38 moreAssociated Documents - June 20, 2018•Document ID: 10143098Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47364
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Mustang GT350s may exhibit an engine oil leak that appears to be originating from the oil filter adapter or oil cooler. If the leak appears to be originating from the oil cooler, be aware that the leak may actually be originating from the oil filter adapter, and oil may run down the oil cooler tubes and drip off of the cooler, making it appear that the leak is originating from the oil cooler. If the true source of the leak is caused by a damaged O-ring where the oil cooler tubes meet the oil filter adapter, be aware that these O-rings are now available as a separate service part from the oil cooler tubes. Replacement O-rings can be ordered using part number FR3Z-00815-A. For claiming, use causal part 6B850 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - June 19, 2018•Document ID: 10143096Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47361
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummarySome 2018 Mustang vehicles equipped with a 10R80 transmission may exhibit a concern of no upshift past second gear or not achieving third gear ratio with DTCs P0757 and P2701. This concern may be caused by a damaged one-way clutch. To resolve this condition, replace the complete front support assembly (7A130) which includes the one-way clutch as well as any other parts that are found to be damaged.
Associated Products (1)Associated Documents - June 4, 2018•Document ID: 10143076Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; POWER TRAIN
- Mfr Comm. #:
- TSB18-2160
- Date Added:
- July 23, 2018
- Manufacturer:
- FORD
SummarySome 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may be due to a sticking torque converter clutch (TCC) valve in the main control valve body assembly. Follow the Service Procedure steps to correct the condition.
Associated Products (3)Associated Documents - April 26, 2018•Document ID: 10137147Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 47267
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Mustang vehicles equipped with the digital IPC may exhibit a "Service Tire Mobility Kit" message being displayed in the IPC, or personality settings which the customer set not being properly retained within the IPC. Reprogram the IPC using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - April 17, 2018•Document ID: 10137122Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB18-2119
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Expedition/F-150/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 30-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0721 in the powertrain control module (PCM) or transmission control module (TCM). Follow the Service Procedure steps to correct the condition.
Associated Products (2)Associated Documents - April 11, 2018•Document ID: 10137130Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47229
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (8)Associated Documents - April 10, 2018•Document ID: 10137128Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47225
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Mustang vehicles equipped with SYNC 3 may exhibit inoperative USB ports with the diagnostic trouble code (DTC) B1252:13 stored in the accessory protocol interface module (APIM.) This may be due to a loose connection or damage present on the cable which connects the APIM to the media hub. Follow normal Workshop Manual (WSM) diagnosis to correct this condition, while paying close attention to any damage or loose connections which may be present on this cable.
Associated Products (4)Associated Documents - April 6, 2018•Document ID: 10137127Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 47219
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryVarious 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.
Associated Products (8)Associated Documents - March 30, 2018•Document ID: 10137113Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47201
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummaryReplacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
Associated Products (234)2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford Fiesta2018 Ford Flex2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford C-Max2017 Ford Edge2017 Ford Escape+ 214 moreAssociated Documents - March 30, 2018•Document ID: 10137112Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 47200
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
Associated Products (4)Associated Documents - March 30, 2018•Document ID: 10137079Service Bulletin/Repair InstructionsSTRUCTURE:BODY:BUMPERS
- Mfr Comm. #:
- TSB18-2107
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2015-2018 Mustang GT350 vehicles built on or before 26-Feb-2018 may exhibit an excessive panel gap where the rear bumper cover meets the rear quarter panels on either side of the vehicle. This may be due to the method used to fasten the rear bumper cover to the vehicle. Follow the Service Procedure steps to correct the condition.
Associated Products (4)Associated Documents - March 21, 2018•Document ID: 10137103Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47172
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome 2018 Mustang equipped with 5.0L engines and F-150 equipped with 2.7L, 3.3L, 3.5L and 5.0L, Expedition, Navigator with 3.5L GTDI Engines may exhibit Diagnostic Trouble Code P0181(Fuel Temperature Sensor A Circuit Range/Performance) after performing Key On Engine Off(KOEO) and Key On Engine Running(KOER) diagnostic tests with cold fuel(Below 50F/10C) in vehicle fuel tank. If vehicle exhibits DTC P0181 after performing KOEO and KOER diagnostic tests, clear DTC. If DTC repeats perform updated PC/ED diagnostic routine posted on Professional Technician Society website.
Associated Products (2)Associated Documents - March 21, 2018•Document ID: 10137102Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 47171
- Date Added:
- May 21, 2018
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
Associated Products (50)2018 Ford Ecosport2018 Ford Edge2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Edge2017 Ford Explorer+ 30 moreAssociated Documents - March 21, 2018•Document ID: 10137101Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 47170
- Date Added:
- May 21, 2018
- Manufacturer:
- FORD
SummarySome vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (47)2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-6502018 Ford F-7502018 Ford Fiesta2018 Ford Flex2018 Ford Focus2018 Ford Fusion2018 Ford Mustang2018 Ford Taurus2018 Ford Transit2018 Lincoln Continental2018 Lincoln MKC2018 Lincoln MKT2018 Lincoln MKX+ 27 moreAssociated Documents