Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11232292July 16, 2019
ENGINE, POWER TRAIN
THE CAR SLIPS GEARS WHICH MAKES IT DANGEROUS TO DRIVE UP ANY SORT OF HILL. MY CAR HAS STALLED OUT GOING UP HILLS AND MADE IT DANGEROUS NOT ONLY FOR ME, BUT THOSE AROUND ME. THE CAR ALSO HAS AN INCREDIBLE JERKY MOTION WHEN DRIVING THAT CAN CAUSE THE CAR TO SUDDENLY JERK FORWARD. SOMETIMES WHEN I PUT MY CAR INTO DRIVE OR REVERSE THE CAR WON'T EVEN MOVE. VERY VERY DANGEROUS CAR! FORD ISSUED A RECALL ON PARTS OF THE TRANSMISSION ABOUT 4 YEARS AGO, BUT THIS DID NOT FIX THE PROBLEM. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR AROUND TOWN WHERE THERE ARE HILLS. THIS HAS BEEN AN ISSUE EVER SINCE I BROUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232312July 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THIS TRANSMISSION BUCKS, SHAKES, AND AT TIME FALLS COMPLETELY DOWN ON QUICK ACCELERATION. UPON ACCELERATION IT JUST COMES OUT OF GEAR, AND REV THE ENGINE. IT IS HAS BEEN REBUILT SEVERAL TIMES, FLASHED TCM'S AT $120 A POP, BUT IT IS SO DANGEROUS IT NEEDS TO BE CRUSHED. THIS MODEL ALSO HAS A POORLY ENGINEERED NEGATIVE GROUND WIRE THAT HAS COST TIME AND MONEY HUNTING 'GHOST' SENSOR PROBLEMS RELATED TO THE TRANSMISSION AND ENGINE. DRIVE THIS CAR AS THE EVIDENCE OF FAILURE! AS A RESPONSIBLE OWNER I'M HOPING IT WILL NOT GO TO ANOTHER VICTIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232421July 16, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA RECALL, MY CAR KEEPS JERKING AND STUTTERING TO GO I'VE HAD THIS CAR FOR ABOUT FOUR ABOUT 4 YEARS , I'VE TOOK IT TO THE SHOP ABOUT 5 TIMES THE WORKERS TOLD ME THERE WASN'T ANYTHING THE COULD DO AFTER I KEPT TAKING IT BECAUSE THE DUAL CLUTCH WOULD KEEP MESSING UP YESTERDAY WHILE DRIVING ON THE HIGH WAY MY CAR STAYED AT 30 MPH IT THEN STARTED SMOKING SO I HAD TO PULL OVER I THEN STOPPED MY CAR AND THEN MY CAR WOULD NOT START UP UNTIL THIS DAY NOW I AM STUCK WITH A CAR NOTE WITH NO CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232456July 16, 2019
POWER TRAIN
DUE TO DEFECTIVE FACTORY TRANSMISSION MY 16 YEAR OLD DAUGHTER'S CAR LOCKED UP IN THE MIDDLE OF THE HIGHWAY. SHE COULD HAVE BEEN KILLED. I AM UNSURE OF THE EXACT DATE OF THE INCIDENT BUT THE CAR HAD TO BE TOWED ON A FLAT BED SINCE THE TRANSMISSION WAS LOCKED AND THE CAR WOULD NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232086July 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 15 MPH UP A HILL, THE VEHICLE FAILED TO ACCELERATE ACCURATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL FORD OF EUGENE (LOCATED AT 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 147,131.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231732July 14, 2019
POWER TRAIN
FOUND THIS ARTICLE TALKING ABOUT HOW FORD CARS (INCLUDING 2011 FIESTA) HAVE FAULTY TRANSMISSIONS WHICH CAN CAUSE PROBLEMS LIKE 'SHUDDERING, SLIPPING, BUCKING, JERKING, HESITATION WHILE CHANGING GEARS, PREMATURE INTERNAL WEAR, DELAYS IN DOWNSHIFTING AND, IN SOME CASES, SUDDEN OR DELAYED ACCELERATION.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231229July 12, 2019
POWER TRAIN
WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION SHUDDERED VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. I AM FILING THIS AND DESCRIBING A FAILURE THIS MORNING, BUT IT HAS BEEN HAPPENING FOR THE LAST SEVERAL YEARS AS WELL. IT SOMETIMES STALLS A BIT BEFORE THE GEARS ENGAGE AND IT STARTS TO ACCELERATE. OFTEN, THERE IS A GRINDING NOISE WHEN RIGHT ON THE BORDER BETWEEN GEARS. THIS IS AN AUTOMATIC TRANSMISSION VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230941July 11, 2019
ELECTRICAL SYSTEM, ENGINE
UPON SHIFTING INTO NEUTRAL AND OR JUST ENGAGING THE CLUTCH THE ENGINE WILL SHUT OFF, USUALLY AS I APPROACH A STOP LIGHT OR AM IN A PARKING LOT. SOMETIMES IT IS A ROUGH STOP LIKE THE TRANSMISSION WAS NOT FULLY DISENGAGED, BUT MOST OFTEN IT IS SMOOTH AS IF TURNING OF THE CAR WITH THE KEY. THE SILENT SHUT DOWN OCCURS BOTH WHILE THE VEHICLE IS IN MOTION, ANY WHERE FROM 1-70 MPH, AND WHEN A COMPLETE STOP HAS BEEN REACHED. I HAVE HAD THIS HAPPEN AT LEAST TWO DOZEN TIMES IN THE 2.5 YEARS I HAVE DRIVEN THIS CAR. APPROXIMATELY, 80% OF THE TIME IT IS THE 'SILENT SHUT DOWN', WHERE I DO NOT EVEN NOTICE THE CAR IS NOT RUNNING UNTIL I PUT THE CAR BACK INTO GEAR AND TRY TO ACCELERATE. I HAVE ALMOST BEEN REAR ENDED AT STOP LIGHTS IN TRAFFIC SEVERAL TIMES BECAUSE OF THIS ISSUE. THIS ISSUE HAS OCCURRED AT ALL TIMES OF THE YEAR WITH THE AIR CONDITIONER BOTH ON AND OFF, BUT IT IS MUCH MORE PREVALENT IN THE WARM WEATHER WITH THE AIR CONDITIONER RUNNING. IN THE PAST WEEK IT HAS HAPPENED 3 TIMES ALL OF WHICH WERE WITH THE AIR ON, AND THE ENGINE SILENTLY SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231025July 11, 2019
POWER TRAIN
THE CAR CONSTANTLY SURGES FORWARD AT DANGEROUS SPEEDS AND WON'T SLOW DOWN EVEN WHEN SLAMMING ON THE BRAKES. THIS HAS HAPPENED OVER THE YEARS BUT IS HAPPENING MUCH MORE IN THE PAST YEAR. THIS IS A VERY DANGEROUS PROBLEM. THERE WERE SEVERAL OCCASIONS WHEN I NARROWLY MISSED SLAMMING INTO THE CAR IN FRONT OF ME. I'VE ALSO BEEN THRUST INTO A BUSY INTERSECTION. YOU MUST FORCE FORD TO RECALL AND REPLACE THESE DANGEROUS DPS6 TRANSMISSIONS BEFORE SOMEONE DIES. THEY AND YOU HAVE KNOWN ABOUT THIS PROBLEM FOR MANY YEARS AND HAVE BEEN PUTTING MORE THAN A MILLION CAR OWNERS AND OTHERS AT RISK. PLEASE DO SOMETHING NOW! WHILE IT HAS BEEN HAPPENING OVER THE YEARS, THE MOST RECENT NEAR COLLISION WAS IN A BUSY INTERSECTION IN CHICAGO ON JULY 8, 2019. THANK YOU. THE TRANSMISSION FAILURE WARNING HAS GONE ON NUMEROUS TIMES OVER THE YEARS AND CAUSES THE CAR TO SLOW TO 5 MPH UNTIL THE COMPUTER IS RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229773July 6, 2019
STRUCTURE:BODY
BOTH OF MY REAR DOOR LATCHES STOPPED LATCHING. BOTH OCCURRED AS THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR THE ORIGINAL LATCHES, HOWEVER A DEALERSHIP INDICATED THAT THEY WERE REPLACED AND MY CURRENT LATCHES NO LONGER FALL UNDER THE RECALL. HOWEVER, HAVING BOTH REAR DOOR LATCHES MALFUNCTION LEADS ME TO BELIEVE THE SAFETY OF THE REPLACED LATCHES SHOULD ALSO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222491June 25, 2019
ELECTRONIC STABILITY CONTROL (ESC)
FUSE BOX IS FILLED WITH DIRT. APPARENTLY IT'S AN ISSUE ON 2011 FIESTA. I WAS NOT INFORMED BY FORD ABOUT THE ISSUE. THEY HAD SOME TYPE OF RECALL ON THAT: TSB 17B16. I AM THE ORIGINAL OWNER. THE CAR SHUTS DOWN OCCASIONALLY ON IDLE, WHILE DRIVING IN THE CITY. VERY SUDDEN, "CLEAN" SHUTDOWNS. NO ROUGH IDLE. QUITE OFTEN I WOULD NOT REALIZE THAT THE ENGINE IS DOWN UNTIL I PRESS ACCELERATOR AND THERE IS NO ACTION. IT IS OUT OF THE BLUE. DANGEROUS IN TRAFFIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219399June 11, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLES TRANSMISSION ABRUPTLY DOWN SHIFTED WHILE DRIVING AT A HIGH SPEED. I ALMOST WAS REAR ENDED HAD I NOT MOVED ASIDE. THIS HAS HAPPENED TWICE. THERE HAVE BEEN NUMEROUS REPORTS OF FAULTY TRANSMISSION AND ELECTRICAL PROBLEMS WHERE IT STEMS FROM. I WAS A DIE HARD FORD OWNER UNTIL FORD REFUSES TO REPAIR THE ISSUE. MAINTENANCE HAS ALWAYS BEEN ON TIME, AND NOT JUST OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218800June 9, 2019
STRUCTURE:BODY
PASSENGER BACK DOOR WILL NOT LATCH/CLOSE . I WAS NOT DRIVING, I WAS TRYING TO GET SOMETHING OUT THE BACK SEAT, WENT TO CLOSE THE DOOR AND NOTICED IT WOULD NOT CLOSE ANYMORE THE LATCH IS BROKEN, I GOT THE CAR LAST YEAR SO I WAS UNAWARE OF ANY RECALLS. MY DOOR WON'T STAY CLOSE MAKING IT HARD TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218266June 6, 2019
POWER TRAIN
TRANSMISSION NOT WORKING. TOOK TO DEALER SAID EXTENDED TO TCM WOULD BE COVERED BUT NOT MALFUNCTIONING. CLUTCH AND INTERNAL ASSEMBLY IS FAILING.CLASS ACTION LAWSUIT AND DEALER SUGGESTED ME TO CALL FORD. THIS IS RIDUCULOUS. CAR HAS ACTUALLY BEEN PARKED FOR 3 MONTHS BECAUSE WE WERE AFRAID TO DRIVE. AFAID I WILL BE IN AN ACCIDENT IF I DRIVE THIS CAR AND I WILL HOLD FORD FULLY RESPONSIBLE IF THIS HAPPENS. I AM CONSIDERING LOOKING FOR AN ATTORNEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216950May 30, 2019
SERVICE BRAKES
I LEASED AND THEN PURCHASED MY VEHICLE BRAND NEW 8 YEARS AGO. AT AROUND 3,000 MILES, I BEGAN HAVING BRAKING ISSUES. I WOULD GO TO BREAK AND THE PEDAL WOULD ALMOST TOUCH THE FLOOR BEFORE THE VEHICLE WOULD STOP. IT ALMOST CAUSED ME TO GET INTO AN ACCIDENT SO I TOOK IT IMMEDIATELY TO THE DEALERSHIP. IT TOOK ME 3 SEPARATE VISITS TO GET IT PROPERLY DIAGNOSED AND REPAIRED BY FORD. TURNED OUT, THE VEHICLE HAD A FAILED MASTER CYLINDER AND HAD TO HAVE A NEW ONE INSTALLED. NOW, 7 YEARS AND ABOUT 84K MILES LATER, I AM HAVING THE SAME ISSUE WITH THE BRAKES. I AM UNABLE TO SAFELY STOP THE CAR, ESPECIALLY AT HIGH SPEEDS. I HAVE ALWAYS MAINTAINED MY VEHICLE WELL. I TOOK IT TO TWO DIFFERENT MECHANICS THAT STATED THE MASTER CYLINDER ONCE AGAIN NEEDS TO BE REPLACED BUT STATED IT IS INCREDIBLE RARE FOR THIS TO FAIL IN ANY VEHICLE. THEY WERE BOTH SURPRISED THAT IT HAD BEEN REPLACED ONCE BEFORE AFTER SO FEW MILES. THIS IS A MAJOR SAFETY ISSUE AND HAS BEEN REOCCURRING ON THE VEHICLE. I CALLED FORD DIRECTLY AND THEY STATED UNTIL THE PART IS OFFICIALLY RECALLED, THEY ARE OFFERING NOT CONCESSION OR WARRANTY TO REPAIR THE PART. THIS PART RARELY FAILS IN VEHICLES AND LAST TYPICALLY AT LEAST 125K MILES. I WILL NOW HAVE HAD TWO IN LESS THAN 87K MILES. IT IS NOT A REPAIR YOU CAN AVOID FIXING EITHER AS IT WILL NOT ALLOW THE VEHICLE TO SAFELY STOP ONCE THE ISSUE BEGINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210236May 28, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1) DOOR LATCHES ARE FAULTY. ANY DOOR CAN OPEN WHILE CAR IS IN MOTION. ALSO, DOOR LATCH SENSORS ARE FAULTY AND CAUSE ALL INTERIOR LIGHTS TO COME ON IF IT THINKS A DOOR IS OPEN. HAPPENS WITHIN 1ST MILE DRIVEN EVERY TIME SINCE 80K MILES. 2) IN SNOW, THE PIECE OF BODY PLASTIC IN FRONT OF THE FRONT TIRES CAN GET CAUGHT AND DRAGGED UNDERNEATH THE FRONT TIRES. 3) ELECTRICAL PROBLEMS: FUSE BOX RUSTS, PRONGS BREAK OFF IN FUSE BOX. SOMETIMES PUSHING CLUTCH IN WOULD CAUSE LIGHTS TO DIM OR SPEAKER STATIC (MANUAL TRANSMISSION). PROBLEMATIC 12V (ALWAYS HOT) ROUTINELY BROKE 12V DEVICES. DEALERSHIP WAS UNABLE TO FIX THIS AT LAST WARRANTY MAINTENANCE. 4) SEVERAL DEALERSHIPS WERE UNABLE TO SOLVE OR FIND THE CAUSE OF ANY OF THE FOLLOWING: BRAKE ROTOR USUALLY CAUSES HOWLING SOUND UNDER 30MPH AFTER A FEW MILES, (STARTED AROUND 50,000 MILES) AND CAR SOMETIMES SHUT OFF WHILE STOPPED & IDLING (RARE, STARTED AROUND 70,000 MILES). ALSO, MANUAL TRANSMISSION LEVER GETS TOO STICKY TO MOVE WITHOUT EXTREME FORCE UNPREDICTABLY, (STARTED AROUND 25,0000 MILES). EVERY TIME WAS TOLD TRANSMISSION FLUID LOOKS FINE. 5) HIGH PITCHED WHIRRING SOUND AND LOSS OF POWER WITH AC OR DEFROSTER, WORSE AS TIME WENT ON 6) CAR WAS SOLD BECAUSE COST TO REPAIR FAULTY DOOR SENSORS LEADING TO HEADLIGHTS NEVER TURNING OFF, THEREBY CAUSING BATTERY TO DRAIN BELOW 12V REGULARLY, EXCEEDED THE CAR'S VALUE. CAR WOULD NOT PASS INSPECTION WITH THIS ISSUE & NEEDED FREQUENT JUMP STARTS. 7) EXTREME DISTRACTION: "SYNC" INTERFACE WILL CUT OFF STEREO AUDIO WITHOUT WARNING TO TRY AND CONNECT TO MOBILE PHONE FOR A VEHICLE HEALTH REPORT IN THE MIDDLE OF DRIVING. 8) AIR FLOW SENSOR GOES OFF FREQUENTLY STARTING AROUND 50,000 MILES, ONLY SOLUTION IS SPRAYING IN LOTS OF AIR FLOW SENSOR CLEANER. 9) DRIVERS SIDE WINDSHIELD WIPER FELL OFF ABOUT A DOZEN TIMES, EVEN DEALERSHIP INSTALLED. VERY UNSAFE CAR IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210406May 28, 2019
POWER TRAIN
EXCESSIVE "SHUDDERING" IN DUAL-CLUTCH TRANSMISSION WHEN PULLING AWAY FROM A STOP. THIS IS A WIDELY-KNOWN DESIGN DEFECT, BUT FORD HAS NOT DONE ENOUGH TO HELP AFFECTED CUSTOMERS. EVERY FORD TECHNICIAN OPENLY ACKNOWLEDGES THAT IT'S A DESIGN FLAW, AND THEY KNOW HOW TO FIX IT. THIS IS A SAFETY ISSUE SINCE THE CAR CAN STOP DEAD IN ITS TRACKS ON A HIGHWAY WHEN THE CLUTCH FAILS. A RECALL IS WARRANTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208986May 21, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE DID NOT CHANGE GEARS WHEN STARTED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KENNY ROSS FORD SOUTH (412-881-0001, LOCATED AT 3200 LIBRARY RD, CASTLE SHANNON, PA 15234) WHERE IT WAS DIAGNOSED THAT THE CLUTCH SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207261May 13, 2019
STRUCTURE:BODY
EVEN THOUGH FORD STATES THE RECALL ON THE DOOR LATCHES WERE DONE, THE LATCHES ARE MALFUNCTIONING AGAIN AND THE DOORS POP OPEN GOING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206435May 9, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO SAM PACKS FIVE START FORD LOCATED AT 144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469)470-4900 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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