Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11288172December 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT EVER SINCE THE VEHICLE WAS PURCHASED ON APRIL 5, 2010, SHE NOTICED THAT IT DID NOT ENGAGE IN GEAR AT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A FAILURE WITH THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD (1650 THE FAIRWAY, JENKINTOWN, PA 19046) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND SHIFT LOADERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280340November 15, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I PURCHASED MY VEHICLE NEW I HAD SEVERAL PROBLEMS WITH THE TRANSMISSION. AFTER SEVERAL TRIPS TO JOE COTTON FORD IN CAROL STREAM, IL THERE WAS NO REMEDY BESIDES REMOVING THE CABLES FROM THE BATTERY TO RESET THE VEHICLE'S COMPUTER. ON SEPTEMBER OF THIS YEAR I RECEIVED A LETTER FROM FORD MOTOR CO. TO ADVISE THAT THEY NEED TO DO A SOFTWARE UPDATE DUE TO A TCM CIRCUIT FAILURE. I TOOK MY VEHICLE TO FRIENDLY FORD 333 E IRVING PARK, ROSELLE, IL, ON MONDAY NOVEMBER 11, 2019, SO THEY CAN RECTIFY THE PROBLEM. PRIOR TO TAKING MY VEHICLE TO THE DEALERSHIP I REMOVED THE BATTERY CABLES. APPARENTLY THE DEALERSHIP WAS NOT ABLE TO INSTALL THE NEW SOFTWARE. THE SERVICE ADVISOR ADVISED ME THAT THE CARD CODE READER WAS NOT ABLE TO IDENTIFY THE ERROR MESSAGE AND THEY HAD TO CHARGE ME. MY VEHICLE WAS AT THE DEALERSHIP FOR SEVERAL DAYS AND THEY LOANED ME A CAR WHILE IT WAS IN SERVICE. I WAS CHARGED $199.00 FOR THEM TO LOOK AT THE PROBLEM AND SINCE THEY COULD NOT UPDATE THE SOFTWARE I HAD TO PAY THE BILL. I CALLED FORD MOTOR CO. FOR ASSISTANCE AND THE AGENT TOLD ME THAT THERE WAS LITTLE THEY CAN DO SINCE THE DEALERSHIP IS A FRANCHISE. THIS IS UNJUST THAT I WAS CHARGED FOR SOMETHING I WAS ADVISED THAT WOULD BE FREE OF CHARGE. I HOPE TO BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266889October 7, 2019
POWER TRAIN
NO MATTER WHETHER FROM DEAD STOP OR TRYING TO OPEN IT UP ON THE FREEWAY, THE VEHICLE STILL HESITATES. YOU REALLY HAVE TO BE EXTRA CAREFUL IF YOU ARE PULLING OUT INTO TRAFFIC AND/OR AN ON RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265323October 1, 2019
STRUCTURE:BODY
THE REAR LEFT DOOR LATCH BROKE. I SIMPLY OPENED AND CLOSED THE DOOR. THE LATCH MUST'VE BROKEN WHEN I CLOSED IT BECAUSE THE DOOR CAME LOOSE ON MY DRIVE HOME. NO ACCIDENT OCCURRED, BUT IT IS DEFINITELY A SAFETY CONCERN AS THE DOOR COULD'VE HIT AN ONCOMING CAR SINCE I COULDN'T IMMEDIATELY REACH/SECURE THE DOOR. THE DOOR WILL CLOSE FLUSH WITH THE CAR, BUT JUST WON'T LATCH. NEITHER HANDLE SEEMS TO HAVE ANY INFLUENCE ON THE CAR LATCH EITHER. THIS ISSUE SOUNDS LIKE THE 15S16 SAFETY RECALL, BUT IS REPORTEDLY NOT APPLICABLE TO MY CAR. I AM PAYING TO GET THE ONE DOOR FIXED, BUT AM WORRIED ABOUT THE OTHER DOORS DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258182September 25, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR DID NOT LATCH. THE CONTACT CALLED WHITE FORD AT 318-435-5101 (LOCATED AT 4120 HIGHWAY 15, WINNSBORO, LA 71295) WHERE THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT THAT ALL THE DOORS SHOULD HAVE BEEN REPAIRED AT THE SAME TIME IN 2015. THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257215September 22, 2019
ELECTRICAL SYSTEM
I JUST PURCHASED THE CAR ON 9/14/2019. LOW BEAM DRIVERS FRONT LIGHT DOESN'T WORK. SO WE THOUGHT A FUSE OR BULB. NOT THAT. IT IS SOMETHING ELECTRICAL. THE CAR DOES NOT START NOW. IT'S PARKED IN MY DRIVEWAY. HAVE TO GET IT TOWED TO THE DEALER NOW. I DON'T KNOW WHY THEY DIDN'T TAKE CARE OF THIS. THEY KNEW THERE WAS A PROBLEM. THE MECHANICS CHECKED IT, WASHED IT AND FILLED IT UP. SO I CALLED THEM BACK TODAY. THEY SAID NOTHING. NOW I HAVE TO PAY MORE MONEY TO GET MY CAR FIXED. THEY'LL HERE FROM ME AGAIN AFTER IT GOES TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255503September 14, 2019
POWER TRAIN
ERRATIC SHIFTING UPON ACCELERATION AND DECELERATION, CLUTCH SHUDDERING ON LIGHT ACCELERATION, LACK OF POWER, AND CAR JOSTLING FORWARD WHEN BRAKING AT LOW SPEEDS FOLLOWED BY ALMOST STALLING. THIS JOSTLING REQUIRES ME TO PRESS THE BRAKE HARD TO PREVENT A SUDDEN FORWARD-JERKING MOTION. THE JOSTLING/JERKING OFTEN HAPPENS WHEN DECELERATING AT INTERSECTIONS, MAKING IT DANGEROUS FOR CARS AND PEOPLE IN FRONT OF ME IF I DO NOT PRESS THE BRAKE HARD BEFORE COMING TO A COMPLETE STOP. SINCE EARLY JULY, THE CAR EXHIBITS THE SAME SYMPTOMS ALL THE TIME WHEN DRIVING, MAKING IT GENERALLY UNSAFE FOR REGULAR USE. SEE UPLOADED VEHICLE SERVICE ASSESSMENT FROM FORD - THEY DETERMINED THAT THERE IS A CLUTCH AND CLUTCH FORK B FAILURE BUT NO CODES RELATED TO THIS CONCERN WERE PRESENT DURING THEIR DIAGNOSIS. THE CARE WAS RELEASED AND DEEMED "DRIVABLE" BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255431September 13, 2019
POWER TRAIN
THE VEHICLE SHUDDERS WHEN ACCELERATING. THE CHECK ENGINE LIGHT COMES ON AND THE CAR MAKES A LOUD NOISE AND DOES NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254737September 11, 2019
POWER TRAIN
I OWN A 2011 FIESTA WITH 130000 MILES ON IT. AS EVERYONE IS AWARE, THEY HAVE TRANSMISSION ISSUES. I HAVE HAD THE TCM REPROGRAMMED 5 OR 6 TIME SINCE PURCHASING THE VEHICLE AND REPLACED A CLUTCH. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT MY CLUTCH WAS CLEANED IN 2016 AT APPROX 95000 MILES BEFORE IT WAS THE STANDARD FOR THEM TO REPLACE THE BAD CLUTCHES. LAST SEPTEMBER, AT 120000 MILES, IWAS DRIVING DOWN A MAIN ROAD WHEN MY CLUTCH QUIT WORKING WORKING WHILE I WAS DRIVING AND STRANDED ME IN THE MIDDLE OF A MAIN 7 LANE ROAD, WOULDNT EVEN GO INTO NEUTRAL. I'M LUCKY THERE WASNT AN ACCIDENT WITH HOW SUDDENLY IT HAPPENED, AFTER FIGHTING WITH FORD FOR TWO MONTHS I HAD THE CLUTCH REPLACED IN NOVEMBER AND HAD TO PAY 1300 FOR WHAT TO ME SEEMS A MAJOR SAFETY CONCERN. NOW LESS THAN A YEAR LATER MY OTHER CLUTCH IS GOING OUT AND AGAIN I'M OUTSIDE OF THE 100000 MILE WARRANTY. I KNOW 3 PEOPLE PERSONALLY WHO ARE ALSO HAVING G THE SAME ISSUE AFTER HAVING THERE CLUTCH CLEANED AND THEN PASSING THE 100000 MARK. FORD HAS PRODUCED A CAR THAT FAILED IN THE MIDDLE OF THE ROAD, WILL JUST QUIT WORKING AND WILL LURCH FORWARD AND YOU ARE BRAKING OR WHEN YOU ARE JUST STARTING TO PUT GAS ON THE PEDAL. I HAVE PERSONALLY EXPERIENCED ALL OF THESE ISSUES AND MORE(LIKE MY AUTOMATIC VEHICLE REVVING AND THEN STARTING TO ROLL BACKWARDS DOWN A HILL WHILE I'M PUSHING ON THE GAS). I WOULD LIKE VERY MUCH FOR FORD TO BE HELP RESPONSIBLE FOR THIS AND HAVE TO EXTEND THEIR WARRANTY PAST THE 100000 MILES. THIS IS A KNOWN ISSUE THAT THEY HAVE TRIED TO HIDE, THEN AVOID AND IT IS DEFINITELY A SAFETY ISSUE. I'M HOPING SOMEONE CAN HELP WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254430September 10, 2019
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THE BRAKES SQUEAKED, THE STEERING LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY KIA (877-544-6719, LOCATED AT 5819 US-19, NEW PORT RICHEY, FL 34652) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO HUMIDITY. THE VEHICLE WAS THEN TAKEN TO FORD OF PORT RICHEY (727-233-7143, LOCATED AT 10715 US-19, PORT RICHEY, FL 34668) WHERE IT WAS DIAGNOSED THAT THE BRAKES, TRANSMISSION, AND BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254152September 9, 2019
POWER TRAIN
WHEN TURNING THE CV JOINT/AXEL MAKES GRINDING NOISE. I HAD SERVICED TWICE BY FORD DEALERSHIPS AND SYMPTOMS REMAIN. THEY REPLACED AXEL BOOT (LEFT HALF SHAFT). NOISE STILL REMAINS. HASN'T BEEN PROVEN TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254188September 9, 2019
POWER TRAIN
WHILE DRIVING ON HIGHWAY THE TRANSMISSION BUCKS AND SHUDDERS AT TIMES ! THE TCM HAS BEEN REPLACED TWICE AND REPROGRAMMED 3 TIMES! SAME WITH TRANSMISSIONS CLUTCH! CAR DOESN'T GET ENOUGH ACCELERATION GOING UP HILL EITHER. THIS DOES THIS EVERY TIME I DRIVE ! IT'S HAVING A HARD TIME FINDING WHAT GEAR TO GO IN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254224September 9, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR SHUDDERS AND FEELS LIKE IT OS GOING TO STALL OUT. THE CAR REVS HIGH WHEN YOU PRESS THE GASS BUT HAS NO POWER. I'VE TAKEN IT TWICE TO DEALERSHIP AND THEY SAY THEY HAVE TO FIX THE THROTTLE BODY FIRST BEFORE THEY CAN TELL ME IF IT'S MY TRANSMISSION. ALSO WHEN I'M FILLING UP MY TANK IT STOPS EVERY FEW SECONDS AND WILL NOT ALLOW GAS TO GO IN THE TANK. THEY ALSO SAID IT'S MY FILLER NECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253632September 6, 2019
ENGINE, POWER TRAIN
VEHICLE SHUDDERS AND STALLS WHEN TAKING OFF. VEHICLE WILL STOP FUELING WHEN PUMPING GAS. ENGINE MAKES A LOUD NOISE AND VEHICLE HAS LARGE WATER LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253654September 6, 2019
POWER TRAIN
THE VEHICLE SHUDDERS AT TAKEOFF AND WHEN ACCELERATING. CHECK ENGINE LIGHT CONSTANTLY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253233September 4, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DOOR ON THE DRIVER'S SIDE WAS COMING OFF THE HINGES. THE CONTACT HAD TO TAPE THE DOOR TO SECURE IT UNTIL SHE COULD TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE DOOR. KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 13, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252642September 1, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERS INCREASINGLY AND HAD A LOUD GRINDING NOISE AND WAS STALLING SO BAD AT TAKE OFF. THE ENGINE WOULD REV UP BUT ACCELERATING SLOW, THEN IT WILL JERK INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252362August 30, 2019
UNKNOWN OR OTHER
MY FORD FIESTA 2011 HAS BEEN SHUDDERING BAD AND JUST EARLY THIS MORNING WHILE MID DRIVE BEEPED AND SAID ENGINE MALFUNCTION SERVICE NEEDED NOW AND GOES SLOW AND ENGINE SOUNDS ROUGH AND WEIRD. I WAS ABLE TO TURN IT OFF AND BACK ON AND IT WORKED THEN DID IT AGAIN ON A VERY BUSY ROAD WE HAVE HAD TONS OF WORK ON THIS CAR FROM FORD WHO CLAIM TO HAVE FIXED THE PROBLEM BUT HASNT.... IT HAS DONE THIS WITH MY CHILDREN IN CAR ON A STRETCH OF ROAD WITH BARLEY ANY PULL OVER SPACE.... I AM STILL PAYING ON THIS THING AND I THINK THATS VERY UNFAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244525August 16, 2019
ENGINE, POWER TRAIN
LACK OF POWER; GRINDING NOISE AT AROUND 20-30MPH;SHUDDERING; ACCELERATION SLIPS; ENGINE OIL LEAKS; CLUNKING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244403August 16, 2019
POWER TRAIN
CAR IS PARKED, DUE TO SHUDDERING, STALLING AND LACK OF POWER. NO FAITH IN THE VEHICLE, WON'T SELL BECAUSE I DON'T WANT IT TO BECOME SOMEBODY ELSE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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