Ford Fiesta Complaints (2019)

106 consumer complaints on file.

#11660208May 10, 2025
ENGINE
•Make: Ford •Model: Fiesta ST •Model Year: 2019 •Engine: 1.6L EcoBoost •Mileage at Incident: 95000 Component Affected: Engine / Cooling System Summary of Problem: Coolant is leaking into the combustion chamber of my 1.6L EcoBoost engine due to a suspected internal engine defect. This issue caused noticeable white smoke from the exhaust, engine misfires, and a loss of power while driving. The coolant loss was not visible externally, indicating internal leakage. After diagnostic testing at a Ford dealership, I was informed the engine block or cylinder head is compromised, allowing coolant intrusion into the cylinders. The dealer quoted approximately $12,000 for a full engine replacement and confirmed that this is a known issue with Ford EcoBoost engines. Safety Concerns: The vehicle became unreliable and unsafe to drive, especially at highway speeds, due to the misfiring and sudden power loss. If this failure had occurred during certain driving conditions, it could have led to an accident. Furthermore, the cost of repair is unreasonably high for a systemic engine defect not caused by consumer neglect. Request for Investigation: This appears to be part of a broader, well-documented problem with various EcoBoost engines across Ford’s lineup ( TECHNICAL SERVICE BULLETIN 19-2346 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I am submitting this complaint in hopes that NHTSA will investigate the safety implications of this engine defect and push for accountability from Ford through recalls or reimbursement programs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656087April 22, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera display failed to function, and the display screen was black. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656103April 22, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing at night, the rearview camera displayed a blank image. The contact stated that the rear tires reversed into a ditch, and bystanders helped to push the vehicle from the ditch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654643April 15, 2025
ELECTRICAL SYSTEM
Due to my 2019 ford fiesta SE back up camera glitching in and out and sometimes doesn’t work at all. Today it finally worked as I was backing up out of food lion parking lot. A mother and child were walking behind me all of a sudden the camera glitched and if I had not checked my review mirror quickly. I could have backed up over that small child on his tricycle. Please hurry and come up with an effective solid fix. If a teenager has these vehicles, somebody could really get hurt. Please email me immediately when you have the equipment to fix this problem because this is not OK. It’s dangerous very dangerous. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653507April 8, 2025
POWER TRAIN
2019 FORD FIESTA ST First off the car is absolutely show room condition with 8,000 miles on it. I was rolling up to a stop side which is located on a hill and noticed when i put the clutch it the clutch was stuck to the floor. The car lurched forward and could not get the car to accelerate after being stuck in the middle of an intersection. Finally i was able to pop the clutch out with my toes off the floor and get the vehicle home. Spoke with a friend that has the same car with 30,000 miles on it and he is also having issues with the clutch going to the floor and getting stuck. Upon research this is a common complaint and a serious safety issue but FORD seems to be very quiet about it. I can't imagine there is not significantly more of these issues especially when my closest friend is having identical issues. Upon research this looks to be very common issue but no TSP or recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643920February 20, 2025
POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 67,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630843December 15, 2024
VEHICLE SPEED CONTROL
Vehicle fails to accelerate sometimes when gas pedal is pressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622915October 31, 2024
SERVICE BRAKES
Upon stopping when applying the brakes they locked up. There were no warning lights on. It was diagnosed by an independent auto repair shop, not drivable I had it towed to the Ford Dealership. The ABS module, and calipers have failed. I learned there was a recall on these parts but do not apply to my specific vin #. The ABS module is on national back order, likely a month out. I have paid for the part. The service dept quoted new rotors calipers/hose and pads I think this vehicle may need to be added to the recall since it is the exact same failure. Luckily I was in town and not on the interstate when the brake system failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613352September 8, 2024
ELECTRICAL SYSTEM
I’m 99% sure the heated seat shorted out and caught my car on fire causing the car to burn completely to the ground in a total lose.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11612879September 5, 2024
SERVICE BRAKES, POWER TRAIN
My clutch slave cylinder failed with approximately 64000 mi on the vehicle. This is a hydraulic system sharing the same reservoir as the brakes. The clutch pedal stuck to the floor leaving me unable to change gear while driving on the highway. Had to pull off on the side of the road and manually pull up the clutch with my hand. After that it functioned seemingly fine. I took the car to a local garage who diagnosed the issue and said it was fairly common on these cars. Part has not been replaced yet so it cannot be inspected but it is scheduled to go in to have the transmission dropped and slave cylinder replaced. There were no lamps messages or other warning signs prior to the incident on the highway aside from a slight softening of the clutch feel which occured during the months proceeding the failure. The clutch in this vehicle is notoriously soft to begin with so it did not feel much different. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609915August 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle displayed an engine overheating warning on the instrument panel. The contact pulled over and waited for the engine to cool down before continuing to drive. The contact stated that the failure was most prominent during warmer weather and became increasingly persistent over time, causing the contact to conclude that the failure was due to the extreme heat this summer. The contact opted to stop driving the vehicle due to the persistent failure. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and believed that it may be related to the symptoms his vehicle was experiencing. The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that neither the vehicle’s model year nor the VIN was included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600894July 10, 2024
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car accelerates shifting weirdly, airbag light came on after a few days of signing the lease. I believe this is something that needs to be checked out. The RPM jumps up and down while idling. I feel like this car is very new and shouldn’t have engine problems. Has been routinely maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591532May 30, 2024
POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and observed abnormal wear. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554369November 9, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn had to be replaced Sept. 22, 2023 because it wasn't working. The horn had to be replaced again Nov. 9, 2023 because it was not working. This is a safety hazard since, without a horn, the driver cannot alert others in case of a problem with this car or get the attention of other drivers who are inattentive and may cause an accident. The second time the dealer replaced the horn, the service representative stated the problem was that the assembly got wet and the new unit had to be re-mounted in a better position. There was no light or indicator that the horn had failed. I only noticed it when locking the car with the fob because it usually beeps if I press the "lock" button twice. If I hadn't noticed that, I would have been surprised and potentially involved in an accident if unable to alert other drivers of a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553622November 5, 2023
ENGINE
The incident happened on November 1, 2023, and the complaint is on a 2019 Ford Fiesta with approximately 22,700 miles and still covered under the power train warranty. A family member and I were driving and I started to feel nauseous, and had difficulty thinking clearly. This improved once exiting the vehicle. My family member experienced the same symptoms of nausea and difficulty thinking when driving, and additionally had a headache. This was improved by rolling down the windows. The vehicle was taken to Pearson Ford in Zionsville, Indiana and was found to have a cracked exhaust manifold with exhaust fumes leaking into the cabin. This was deemed a premature part failure of the exhaust manifold, as there was no damage done to the vehicle and the vehicle having low miles, approximately 22,700. The dealer agreed to replace the exhaust manifold under warranty, but had to order the part. Repair is still pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551862October 25, 2023
POWER TRAIN
The transmission on this vehicle has several issues. It is available for inspection. 1. The transmission gets stuck in park. The dealership was able to reproduce. They replaced shifter mechanism, but issue returned several days later. The only way to prevent this was to disengage the brake lockout, which is a safety issue. 2. The transmission occasionally does not detect that it is in park when turning the car on as displayed on the cluster. This prevents ignition. Some combination of rocking the car or shifting out of park and back into park generally corrects this, but this is a stranding safety issue. 3. Occasionally the transmission will not shift into reverse. Shifting into and out of park and restarting the engine several times generally fixes this, but can be a safety issue when trying to park or make a multi-point turn as it can leave the car blocking traffic. There are no malfunction lights associated with any of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551587October 24, 2023
AIR BAGS
The contact owned a 2019 Ford Fiesta. The contact stated that while driving at 65 MPH, the vehicle was rear-ended by another driver. The damage was on the rear driver's side of the vehicle. The air bags did not deploy. A police report was filed. The contact sustained whiplash and was monitoring his pain. No medical attention was received as on yet. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 91,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11544386September 13, 2023
STEERING
While driving with 54,500 miles on car,owned since new 4 miles on it when bought. Steering went real loose, then went back to normal. Checked rack and pinion did not see any breaks or leaks. Checked steering arms and ball joint all checked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543362September 8, 2023
AIR BAGS
The contact owns a 2019 Ford Fiesta. The contact stated that while the contact's wife was driving at an undisclosed speed, an oncoming vehicle crashed into the front of the vehicle. The contact stated that none of the air bags deployed. The vehicle was towed to a tow yard and then towed to a collision center. The contact stated that his wife suffered a concussion and was severely bruised. Two days later, the injured went to urgent care for medical treatment. A police report was filed. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11536680August 5, 2023
POWER TRAIN
No warning lamps. Sealed transmission. Transmission stalls as u round a corner, or first take off, and when u come to Complete stop the transmission will jerk or stall with a jerk. It's dangerous because the cars behind me almost rearend me thinking I'm gonna be taking off after I let off the brake and the transmission just sits still. Doesn't even rev up and to get it to rev up to go you have to just about floor the gas pedal and it rares up to about 4rpm before it finally starts taking off. Took to Lucas Oil and they said the transmission is reading fine. But it does it all the time, about each driver go on and has a high rom alot of times before it will shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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