Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10691697March 2, 2015
STRUCTURE:BODY:DOOR
I PUT SOMETHING IN THE PASSENGER SIDE BACK SEAT, AS I CLOSED THE DOOR, IT BOUNCED BACK OPEN. I THOUGHT SOMETHING WAS IN THE WAY OF MAKING THE DOOR CLOSE, I CHECKED, NOTHING WAS THERE. I THOUGHT THE LATCH WAS STUCK, IT WASN'T. I HAD TO FIND SOME BUNGEE CORDS TO KEEP THE DOOR CLOSED ON MY 42 MILE DRIVE HOME. I COULD ONLY IMAGINE IF MY KIDS WERE IN THE CAR WHEN SOMETHING LIKE THIS WAS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691278February 28, 2015
STRUCTURE:BODY
GOT MY 3YR OLD CHILD OUT OF THE PASSENGER REAR DOOR. WENT TO CLOSE THE DOOR AND WALKED AWAY. AS I TURNED IT DIDN'T SOUND RIGHT AS THE DOOR SHUT. SO I TRIED TO CLOSE IT AGAIN. THE DOOR LATCH FAILED TO CLOSE THE DOOR. SO NOW I AM UNABLE TO KEEP THE DOOR SHUT. I WAS FORCED TO GET A ROPE AND TIE THE DOOR TO THE OTHER REAR DOOR TO KEEP IT SHUT SO MY INTERIOR LIGHTS SHUT OFF AND NOT KILL MY BATTERY AND TO TURN THE DOOR ALARM OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690246February 24, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE REAR DRIVER DOOR UN-LATCHED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE REAR DRIVER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690490February 24, 2015
LATCHES/LOCKS/LINKAGES
REAR SIDE DOOR LATCH NOT LOCKING THE DOOR. WAS ABOUT TO DRIVE WITH MY 2 DAUGHTERS ON THE BACK SEAT WHEN I NOTICED THAT THE DOOR IS NOT LOCKING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683052February 12, 2015
ELECTRICAL SYSTEM
I HAVE A 2012 FORD FIESTA AND MY TRUNK RECENTLY STARTED OPENING UP ON IT'S OWN. THE CAR CAN BE ON OR OFF, STATIONARY OR IN MOTION, AND THE TRUNK WILL JUST POP OPEN ON ITS OWN. I FIRST NOTICED THAT THE BUTTON TO OPEN THE TRUNK WOULD NOT ENGAGE WHEN I PRESSED ON IT TO OPEN THE TRUNK, AND I HAD TO USE THE BUTTON ON THE KEY TO OPEN THE TRUNK, AND THEN IT JUST STARTED POPPING OPEN ON ITS OWN. IF I AM SITTING IN THE CAR I CAN HEAR IT CLICK AND THEN THE TRUNK OPENS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681756February 6, 2015
VEHICLE SPEED CONTROL, ENGINE
MAJOR ISSUES WITH THE TRANSMISSION SYSTEM, INCLUDING ROLLING BACKWARDS AFTER COMING TO A STOP, HESITATING WHEN SHIFTING, CLUNKING AND CHATTERING WHEN SHIFTING, RESPONDING SLOWLY WHEN ACCELERATING, FEELING LIKE THE TRANSMISSION IS SEARCHING FOR THE CORRECT GEAR BUT CANNOT FIND IT, AND THE RPM SPIKES AND DROP WHEN SHIFTING. TWO SOFTWARE UPDATES FOR THE TRANSMISSION AND TWO REPLACEMENTS OF THE CLUTCH HAVE BEEN MADE WITHIN THE LAST 1 AND A HALF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681349February 4, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE DOOR AJAR WARNING LIGHT ILLUMINATED. A PEDESTRIAN NOTIFIED THAT THE REAR PASSENGER DOOR WAS OPENED AND THE DOOR FAILED TO LATCH. THE CONTACT USED BUNGEE CORDS IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680513February 2, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION ON THE CAR WILL START GIVING OUT AND WHEN YOUR TRYING TO DRIVE IN ROAD IT WILL START TO SLOW DOWN. I HAVE TAKEN MY CAR FOR SERVICE TO FORD FOR THE SAME REASON AND OTHER REPAIRS HAVE BEEN DONE TO THE CAR SINCE I BOUGHT IT BRAND NEW FROM FORD. I BELIEVE MY CAR SHOULD BE BOUGHT BACK I HAVE TO KEEP TAKING IT TO GET WORK DONE ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679527January 28, 2015
SEATS
FEMALE DRIVER, APPROX 5'7", 130 LBS, DRIVING ON THE FREEWAY AT APPROX. 65 MPH FELT A SUDDEN JOLT IN THE SEAT BACK STARTLING BOTH DRIVER AND PASSENGER. AFTER THERE WAS NO LOWER BACK SUPPORT FELT. DEALER REPLACED P/N CE8Z5461019A (BACK ASSY, SEAT). THIS HAS NOW OCCURRED WITH THE SAME DRIVER AND STARTLING HER AGAIN WHILE DRIVING ON THE FREEWAY AT MILEAGE 26,800 ON 1/25/2015. VEHICLE HAS YET TO BE TAKEN TO DEALER FOR REPAIR. FORD MOTOR COMPANY TO BE CONTACTED AS WELL. THE CONCERN IS THE STARTLING ASPECT TO THE DRIVER WHILE AT FREEWAY SPEEDS COULD CAUSE SOMEONE TO LOOSE FOCUS ON DRIVING SAFELY TRYING TO DETERMINE WHAT JUST OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679083January 27, 2015
POWER TRAIN
SHORTLY AFTER PURCHASING MY 2012 FORD FIESTA (NEW) IN DECEMBER, 2012, IT BEGAN SHUDDERING WHEN CHANGING BETWEEN GEARS. IT ALSO MADE A "RATTLING" NOISE WHEN ACCELERATING OR SOMETIMES EVEN WHEN CRUISING AT A STEADY SPEED. THE FIRST TIME I BROUGHT THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR A FEW DAYS BUT TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME I BROUGHT IT (OCTOBER, 2013, APPROXIMATELY 30,000 MILES) THEY KEPT IT FOR A WEEK AND TOLD ME THERE WAS SOMETHING LEAKING ON TO THE CLUTCH AND THEY FIXED IT. NOW, AT 57,000 MILES, THE CAR IS SHUDDERING WORSE THAN EVER, PARTICULARLY BETWEEN FIRST AND SECOND GEARS, AND THE RATTLING NOISE HAS GOTTEN PROGRESSIVELY WORSE. PEOPLE RIDING WITH ME CONSTANTLY ASK WHAT IN THE WORLD IS WRONG WITH MY CAR. I FINALLY BROUGHT IT BACK TO THE DEALERSHIP, WHERE IT HAS NOW BEEN FOR TWO WEEKS. THEY'VE CALLED TWICE - THE FIRST TIME TO SAY THAT THEY WERE GOING TO HAVE TO REMOVE THE ENTIRE TRANSMISSION, SO IT WOULD BE A WHILE LONGER BEFORE IT WAS REPAIRED. THE SECOND TIME WAS A WEEK AGO WHEN THEY SAID FORD HAD SOMETHING THEY WANTED THEM TO TRY (NOT SURE WHAT EXACTLY IT WAS). HAVE NOT HEARD FROM THEM SINCE. I'M FEARFUL THAT AT LESS THAN 60,000 MILES I'M GOING TO HAVE A VEHICLE THAT A) CAN NEVER BE FULLY REPAIRED AND B) IS POSSIBLY UNSAFE. AND CERTAINLY I'LL NEVER BE ABLE TO SELL IT OR GET ANY MONEY FOR IT, WHO WANTS TO PURCHASE A USED VEHICLE THAT HAS A REPUTATION FOR SO MANY PROBLEMS, AS BOTH THE FIESTA AND THE FOCUS DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679051January 26, 2015
POWER TRAIN
I LEASED A 2012 FORD FIESTA IN MARCH 2012. SHORTLY AFTER, I CONTACTED MY DEALERS SERVICE DEPARTMENT ABOUT GRINDING/KNOCKING NOISES WHEN I ACCELERATE. THEY TOLD ME IT WAS NORMAL FOR THE "NEW" TRANSMISSION IN THE FIESTAS. THE NOISES GOT LOUDER AND MORE FREQUENT SO I TOOK IT IN. THEY HEARD NOISES AND SAID THERE WAS NOTHING THEY COULD DO. MULTIPLE TRIPS TO SERVICE, HAD PARTS CHANGED WITH NO CHANGE IN NOISES. ON ONE APPOINTMENT, FOUND THEY HAD TO PULL MY TRANSMISSION FOR MULTIPLE LEAKS, NEW SEALS, ETC. CAR WAS OK FOR A LITTLE WHILE, BUT CONCERNS BACK WITH NOISES, JOLTING, JERKING, LACK OF ACCELERATION. DEALERSHIP WOULD TAKE IT OUT AND SAY THEY EXPERIENCED WHAT I HAD BEEN SAYING, BUT NOTHING THEY COULD DO. ACCORDING TO FORD, IT WAS OPERATING WITHIN NORMAL PARAMETERS. AFTER SOME TIME, THEY WOULD NOT TAKE THE CAR BACK AGAIN FOR SERVICE SO I BEGAN GOING ELSEWHERE. AFTER MULTIPLE SERVICE VISITS FOR THE SAME REASONS, I WAS FINALLY INTO SEPTEMBER 2014 AND FINDING THEY HAD TO ORDER ME MY 3RD CLUTCH. I WAITED MONTHS, WITH NO ANSWERS OR EXPLANATION FROM FORD, AND PART FINALLY ARRIVED 1/25/15...5 MONTHS AFTER ORDERING!!!! REPEATED CALLS TO FORD THAT CAR WAS STALLING, SEVERE JERKING, LACK OF ACCELERATION, ETC. AND ALL THEY WOULD SAY IS WORK WITH SERVICE, NOTHING THEY COULD DO. I HAVE READ MANY REVIEWS AND STORIES OF PEOPLE WITH SAME ISSUES, POORLY FUNCTIONING TRANSMISSIONS IN THE FIESTAS AND OTHER MODEL FORDS. FORD REFUSES TO TAKE RESPONSIBILITY OF FIXING, THEY JUST EXTEND THE WARRANTY WHICH IS NOT FIXING THE IMMEDIATE PROBLEMS OR KEEP FROM HAPPENING AGAIN. I AM IN THE PROCESS OF TRYING TO TERMINATE MY LEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678668January 24, 2015
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I HAVE BEEN EXPERIENCING A SHUDDER WHEN I GO FROM A DEAD STOP. WHEN I HAD EXPERIENCED THIS I TOOK IT TO MY FORD DEALERSHIP. AFTER THEY"LOOKED IT OVER" THEY SAID THEY DIDN'T FIND ANYTHING AND IT IS A YEAR LATER AND IT IS STILL DOING IT AND NOW MY CHECK ENGINE LIGHT IS ON. I'M NOT HAPPY ABOUT THIS AT ALL BECAUSE I DID TAKE TO THE DEALERSHIP TO GET IT TAKEN CARE OF AND IT WASN'T. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676964January 21, 2015
STRUCTURE, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676971January 21, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
AS I WAS PULLING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET MY FRONT PASSENGER DOOR FLEW OPEN ONLY TO FIND THE DOOR LATCH TO BE BROKEN. WHEN THE DOOR WONT CLOSE THE LIGHTS STAY ON RESULTING IN A DYING BATTERY. EXTREMELY INCONVENIENT AND UNSAFE. THIS HAPPENED AGAIN ONE MONTH LATER AND EACH TIME THE PART WAS ON A NATIONAL BACKORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676596January 20, 2015
STRUCTURE:BODY:DOOR
I HAVE A 2012 FORD FIESTA SE WE WERE DRIVING AND TURNED A CORNER AND THE REAR DOOR FLEW OPEN WE PULLED OVER AND THE DOOR WOULD NOT STAY LATCHED. BOUGHT A BUNGY CORD AND TIED THE TWO DOORS TOGETHER, WENT TO FORD THE NEXT DAY AND THEY STATED THAT THERE WAS A KNOWN PROBLEM WITH THE DOOR LATCHES I CALLED CUSTOMER SERVICE BROUGHT THE CAR IN, CONTACTED BY THE SERVICE ADVISER STATING IT WOULD NOT BE COVERED SINCE MY CAR IS OUT OF WARRANTY THEY WANT $175 TO ANALYSIS THE PROBLEM AND + PARTS AND TIME TO FIX. I REFUSE TO PAY IT SINCE THE LATCH SHOULD OF BEEN RECALLED. ITS A KNOWN PROBLEM BUT THEY WILL NOT TAKE ACTION OR ACCEPT RESPONSIBILITY. I AM APPALLED. WHAT POOR CUSTOMER SERVICE THEY HAVE AT FIESTA LINCOLN AND BERGE FORD IN MESA, AZ. THEY DO NOT LISTEN OR RESPOND WITH A SOLUTION, CALL FORD IF YOU WANT TOO, WAS THEIR SUGGESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676423January 19, 2015
ELECTRICAL SYSTEM
WHILE THE CAR WAS IN MOTION, THE DOOR OPEN LIGHT AND THE INTERIOR CAR LIGHTS TURNED ON, THEN I IMMEDIATELY NOTICED THAT THE BACK DOOR BEHIND THE PASSENGER'S SIDE OPENED BY ITSELF. I STOPPED AND TRIED TO CLOSE IT AND IT WOULD NOT SHUT OR LOCK. THE PASSENGER AT THE TIME HAD TO HOLD THE DOOR UNTIL WE GOT TO OUR DESTINATION. REAL HAZARD TO THE CARS THAT WERE RIGHT BY MINE AND MY PASSENGERS. IT WAS SCARY TO THINK OF ALL THE THINGS THAT COULD HAVE GONE WRONG BECAUSE THE LATCH SUDDENLY FAILED OUT OF NOWHERE. CALLED FORD AND IT'S A MORE THAN $300 FEE TO FIX THE LATCH SYSTEM ON THAT DOOR AND THE SERVICE CLERK TOLD ME THAT THIS IS SOMETHING THAT HAPPENS. THIS DOES NOT MAKE SENSE. IF FORD KNOWS THIS, WHY AREN'T THEY DOING ANYTHING? NEVER BEFORE HAVE I HEARD OF A LATCH BREAKING WHILE A CAR IS IN MOTION, SPECIALLY WHEN MY CAR'S BACK DOORS ARE ALMOST NEVER USED AND MY CAR IS STILL RELATIVELY NEW. I DON'T WANT TO THINK THAT THIS MIGHT HAPPEN WITH ANY OF MY OTHER CAR DOORS AS WELL. THIS CONVENIENTLY HAPPENED WHEN MY CAR'S WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673011January 16, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672043January 13, 2015
POWER TRAIN
WHEN I BOUGHT THIS CAR FROM A FORD DEALERSHIP (USED IN 2014) I NOTICED THAT IT SHUDDERS WHEN SHIFTING THROUGH THE GEARS. I WAS TOLD THIS IS NORMAL; HOWEVER IT HAS SEEM TO GOTTEN WORSE. IT NOW ALSO MAKES GRINDING NOISES ALONG WITH THE SHUDDERING WHEN SHIFTING THROUGH THE GEARS. I CAN'T IMAGINE THAT THIS IS SUPPOSED TO BE NORMAL. I T ALSO JERKS WHEN SHIFTING THROUGH THE LOWER GEARS. I HAVE SINCE DONE RESEARCH TO FIND THAT NOT ONLY ARE THERE HUNDREDS OF OTHER FORD FIESTA OWNERS THAT HAVE COMPLAINED ABOUT THE SAME THING, BUT THERE IS ALSO A CLASS ACTION LAWSUIT THAT WAS FILED AGAINST FORD FOR THIS ISSUE. WHAT IS BEING DONE TO RESOLVE THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671906January 12, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR NOISE IN FRONT OF THE CAR AND TRANSMISSION JERKING WHEN TRYING TO SHIFT GEARS ,CHANGING LANES ON A HIGHWAYS TAKING TURNS AND GOING UP AND DOWN HILLS. THE CLUTCH SYSTEM IS CAUSING SHIFTING PROBLEMS AND EVERY TIME I SLOW DOWN OR BRAKE THE RATTLING NOISE UPFRONT GETS LOUDER, I WAS IN THE MIDDLE OF CHANGING LANES WHEN THE CAR JERKED GEARS DID NOT SHIFT AND I ALMOST GOT HIT BY ANOTHER CAR. IT IS VERY DANGEROUS AND HAVE BEEN GETTING A RUN AROUND ABOUT GETTING IT FIX.THE CAR'S ELECTRICAL SYSTEM COULD CAUSE THE TRANSMISSION'S ELECTRONIC CONTROLS TO SHUT DOWN OR NOT ALLOW THE CAR TO START AT ALL, AS I WAS TOLD BY THE SERVICER I LOOKED IT UP AND OTHER CARS HAVE THE SAME PROBLEM I NEED ASSISTANCE AS I DID MY RESEARCH FOUND THERE ARE HUNDREDS OF FORD FIESTA THAT ARE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671693January 11, 2015
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL NOT STAY SHUT. I AM GUESSING THAT IT IS THE LATCHING MECHANISM THAT HAS FAILED. I HAD TO TIE THE DOOR SHUT WITH A RATCHET STRAP SO IT COULD BE DRIVEN HOME. THE CAR HAS ONLY 40000 MILES ON IT, AND THE REAR DOORS ARE RARELY USED. I HAVE SEEN THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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