Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10938966January 1, 2017
POWER TRAIN
THE CAR WILL SHAKE WHEN GAS IS PRESSED AND DOES NOT HAVE MUCH POWER DRIVING FEELS LIKE IT WILL DIE WHILE DRIVING TRANSMISSION WARNING LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937719December 27, 2016
ENGINE
THIS WAS THE CERTIFIED LETTER I SENT TO FORD: ON JUNE 12, 2012, I PURCHASED/FINANCED A NEW 2011 FORD FIESTA AT ANDY SHAW FORD IN SYLVA, NC. UNFORTUNATELY, THE FIESTA HAS NOT PERFORMED WITH RELIABILITY OR SAFETY DUE TO CHRONIC TRANSMISSION ISSUES AND HAS CAUSED AMPLE INCONVENIENCES AS WELL AS SAFETY CONCERNS FOR MYSELF AND MY DAUGHTER WHEN I AM OPERATING THE VEHICLE. I AM VERY DISAPPOINTED BECAUSE I HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR THE SAME SYMPTOMS AND TRANSMISSION ISSUES. ENCLOSED ARE COPIES OF THE VEHICLE'S SERVICE RECORDS. EACH TIME, THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER, AFTER A FEW MONTHS, I BEGIN EXPERIENCING THE SAME SYMPTOMS. ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED LIFE THREATENING SITUATIONS ON THE ROAD WHILE OPERATING THE VEHICLE (ALMOST BEING REAR-ENDED, GETTING STUCK AND ALMOST BEING HIT WHILE TRYING TO PULL OUT OF A PARKING LOT OR TRYING TO MAKE A TURN ACROSS AN INTERSECTION) DUE TO THE TRANSMISSION MALFUNCTIONING/STALLING/LURCHING FORWARD AND END UP BACK IN THE DEALERSHIP SERVICE DEPARTMENT, YET AGAIN. I HAVE ALSO BEEN IN CONTACT WITH A CUSTOMER SERVICE MANAGER REGARDING THESE ISSUES, MICHELLE (AT 1-866-631-3788, EXT. 77796), WHO HAS YET TO OFFER ANY REAL, VALID ASSISTANCE. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR REPLACING THE VEHICLE WITH ONE THAT PROVIDES SAFETY AND RELIABILITY, AT NO COST TO ME. I BELIEVE I AM ENTITLED TO THIS ACCORDING TO GEORGIA LEMON LAW. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM NO LATER THAN NOVEMBER 21ST, 2016. WAITING ANY LONGER WILL PUT MY AND MY DAUGHTER'S SAFETY AND LIFE AT FURTHER RISK. ***FORD WROTE BACK AND DENIED MY REQUEST FOR A SAFE, RELIABLE VEHICLE REPLACEMENT. THEY ARE IGNORING THE SEVERITY OF THE SAFETY ISSUE AND SIMPLY TOLD ME TO KEEP WORKING WITH THE SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937486December 26, 2016
POWER TRAIN
FORD TRANSMISSION, I RECENTLY PURCHASED A 2011 FORD FIESTA AFTER WHICH FINDING OUT ABOUT THE CUSTOMER SATISFACTION REPAIRS FOR THE TRANSMISSION SEALS,AND CLUTCH AS WELL AS THE DOOR LATCHES AND OTHER ISSUES. I BROUGHT THE CAR INTO 2 DIFFERENT DEALERS FOR THE REPAIRS, THE ONE DEALING WITH THE REPAIR OF THE CLUTCH AND SEALS I HAVE HAD TO BRING IT INTO TWICE FOR THE ISSUES REGARDING IT. BEFORE THE DEALER REPAIRED THE CLUTCH AND SEALS MY CAR HAD A SHUDDER WHERE IT WOULD JERK WHEN DOWN SHIFTING COMING OFF THE HIGHWAY FOR EXAMPLE OR UP SHIFTING WHEN MAKING TURNS ACROSS A LANE. AFTER I GOT IT BACK IT SEEMED OKAY BUT NOW LESS THEN 3 MONTHS LATER IT IS HAPPENING AGAIN AND IN ADDITION THERE IS A WHINING NOISE COMING FROM THE TRANSMISSION. I BROUGHT THE CAR INTO THE DEALERSHIP AGAIN TODAY AFTER SEVERAL LONG CONVERSATIONS WITH FORD CORPORATE AND WAS CALLED AND TOLD IT IS BEING CAUSED BY THE "MAIN SHAFT BEARING" WHICH THEY WILL NOT COVER AND IS ASKING FOR $1500.00 TO REPAIR. THIS ISSUE WAS CAUSED BY FORD PRODUCING FAULTY PARTS USED IN THE 2011 FORD FIESTAS, AS REPORTS FROM MANY ONLINE SOURCES HAVE STATED, THIS ISSUE CAUSED BY FORD IS NOT BECOMING A SAFETY ISSUE FOR ME AND MY FAMILY AS THE ACCELERATION AND DECELERATION CAUSE A JERKING PAUSE AND HAS EVEN SHUT DOWN ON MY IN THE MIDDLE OF THE ROAD. I LIVE IN OHIO WHERE SNOW AND ICE OCCUR WITH THIS ISSUE THE LIFE OF MY FAMILY AND I IS AS STAKE AS ON COMING TRAFFIC CAN NOT STOP IN TIME WHEN THIS SHUDDERING OCCURS AND WHEN I AM ABLE TO MOVE THE JERKING CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937059December 22, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934513December 11, 2016
POWER TRAIN
WHILE DRIVING AT HIGHWAY SPEEDS IN 3RD AND 5TH GEARS THERE WAS A LOUD WHINING NOISE COMING FROM THE 5 SPEED TRANSMISSION. THE NOISE WILL INCREASE OR DECREASE WITH THE THROTTLE AND GOES AWAY WHEN IN NEUTRAL. WHILE TRAVELING AT APPROXIMATELY 65 MPH AND WITH THE CRUISE CONTROL ON THE CAR POPPED OUT OF 5TH GEAR WITHOUT WARNING AND I WAS NOT ABLE TO SHIFT BACK INTO 5TH GEAR. ALL OTHER GEARS INCLUDING REVERSE WORK FINE HOWEVER WHEN THE SHIFTER IS PLACED INTO THE 5TH GEAR POSITION THE TRANSMISSION DOESN'T ENGAGE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME PROBLEM BUT NOT.SURE AS TO THE OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928146November 27, 2016
ENGINE, POWER TRAIN
I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928044November 26, 2016
ENGINE
THE CAR STAYS ON AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED FROM THE IGNITION. THE CAR EVENTUALLY TURNS OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927517November 22, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926343November 16, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IVE TAKEN MY CAR TO THE DEALERSHIP AROUND 4 TIMES FOR THE SAME PROBLEM. THE FOURTH BEING THE WORST. THE CAR WILL SHUDDER, SHAKE, OVER REV, LOW POWER WHEN TAKING OFF AND LACK OF POWERSTEERING AND BRAKES. ITS HAD ITS TCM REPROGRAMMED TO NO AVAIL! CLUTCH HAS BEEN REPLACED TO NO AVAIL. THIRD TIME IT STARED AGAIN AND HAD TO GET THE CAR REPROGRAMMED AGAIN. THE LAST TIME THE CAR WOULD NOT DRIVE OVER 30 MPH WITHOUT SHAKING SHUDDERING AND TRYING TO FIND THE RIGHT GEAR. COUPLE OF TIMES THE CAR STOPPED WHILE DRIVING!! DEALERSHIP REPLACED THE TCM .ON ABOUT THE FOURTH TIME IN. MY WIFE DRIVES OUR KIDS TO SCHOOL IN THIS CAR AND I HAVE NOT CONFIDENCE IN ITS ABILITY TO SUSTAIN AND DELIVER MY FAMILY SAFELY TO THEIR DESTINATATION. IM CURRENTLY MAKING PAYMENTS AND HAVE ALSO TRIED TO TALK TO FORD ABOUT A BUY BACK OR REPLACEMENT AND THEY SAID I DON'T MEET OR QUALIFY FOR THE CALIFORNIA LEMON LAW. THEY HAD PULLED MY RECORDS AT THE DEALERSHIP TO VERIFY THE CAR STATUS. ALL ACTIONS THAT THE CAR DISPLAYED AND OTHERS HAVE ENCOUNTERED HAVE HAPPENED WHEN PULLING AWAY TO ACCELERATE. A COUPLE OF MY COMPLAINTS ON THE SERVICE RECORD WAS NOT RECORDED. I THINK THE FIRST AND THE LAST ONES WERE HOWEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926510November 16, 2016
FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT CAME ON.I TOOK THE VEHICLE TO DEALERSHIP AND HAD DIAGNOSTICS DONE.EMISSIONS CODE UO29F CAME BACK. PROBLEM ISN'T COVERED UNDER WARRANTY,EVEN THOUGH IT'S NOT A PREVENTIVE MAINTENANCE ISSUE? QUOTED PARTS AT $206.79,NOT COUNTING LABOR WITH NO GUARANTEE THAT THE PROBLEM WILL NOT HAPPEN AGAIN.ENGINE LIGHT CAME ON AS VEHICLE WAS NOT MOVING,JUST STARTED IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926256November 15, 2016
ENGINE, POWER TRAIN
TRANSMISSION IS JERKING, SPECIALLY COMING TO THE STOP, GEARS ARE SLIPPING, CAR WAS IN THE DEALERSHIP SERVICE CENTER SEVERAL TIMES THROUGH THE YEARS TO ADDRESS THIS ISSUE, BUT IT NEVER BEEN CORRECTED. ENGINE AND TRANSMISSION WARNING LIGHTS COME ON CONSTANTLY, NOW THE ENGINE IS OVERHEATING AND THE DEALERSHIP IS UNABLE TO FIX. THIS CAR IS DEFECTIVE AND UNSAFE TO DRIVE. I PURCHASED THIS CAR NEW FROM AUTONATION AND HAD IT SERVICED/MAINTAINED BY THEIR CERTIFIED SERVICE DEPARTMENT, I HAD PROBLEMS WITH THE TRANSMISSION FROM THE BEGINNING AND WAS COMPLAINING SEVERAL TIMES, BUT IT NEVER WAS ADDRESSED AND/OR FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926299November 15, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
FIRST TIME I HAD AN ISSUE VEHICLE WAS IN MOTION WOULD NOT ACCELERATE OVER 40 MPH. TOOK TO DEALERSHIP NO CODES FOUND. AFTER ABOUT A WEEK VEHICLE WAS PARKED PUT INTO REVERSE THE MOTOR WOULD REV UP BUT IT WOULD NOT MOVE, PUT INTO PARE TURNED OFF WAITED A LITTLE BIT CAR WOULD THEN GO BUT WITH VERY LITTLE POWER COULDN'T ACCELERATE OVER 40 MPH AGAIN. RETURNED TO DEALERSHIP THIS TIME THEY REPLACED THE CLUTCH ASSEMBLIES AND UPDATED THE COMPUTER. I WILL BE RETURNING TOMORROW FOR THE THIRD TIME IN A MONTH. THE CAR ONLY HAS 77,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925164November 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
"TAKATA RECALL HAD THE VEHICLE APPROXIMATELY ONE WEEK PURCHASED FROM A PRIVATE. I STOPPED AT A STOP SIGN AND CAR DIED ON ME AND LEFT ME STRANDED AT A 4 WAY STOP. I TRIED TO GET VEHICLE STARTED AND IT STARTED BRIEFLY AND DIED ON ME. I WAS FRANTIC AS I AM AN OLDER LADY WITH MY GRANDCHILD THAT WAS SCARED TO DEATH. I WAS PUSHED OFF THE ROAD BY A CONCERNED CITIZEN WHO HELPED US PUSH 2011 FORD FIESTA OFF THE ROAD. I HAD THE UNIT TOWED AND HAD MOTOR REPLACED. THE CAR STILL WILL NOT RUN AND I HAVE GONE THROUGH ALL MY SAVING ON THIS PIECE OF JUNK. IT IS NOW AT A FORD DEALERSHIP AND THEY STILL ARE SCRATCHING THEIR HEAD AND CANNOT FIX UNIT. IT IS LOCATED AT HALLIDAY FORD LINCOLN INCORPORATED, 1700 COLUMBUS AVE, WASHINGTON COURT HOUSE, OHIO, 43160, TELEPHONE 800-358-3673.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924319November 4, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING BETWEEN 35-45 MPH, THE VEHICLE JERKED AND WOULD NOT ACCELERATE PROPERLY. THERE WAS ALSO A METAL ON METAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920271October 31, 2016
TRACTION CONTROL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR AND THE SHIFT LEVER LOCKED INTO POSITION AND WOULD NOT MOVE. THE CHECK ENGINE, SERVICE ENGINE SOON, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THERE WERE NO FAILURE CODES. THE FAILURE RECURRED TWICE. THE FAILURE MILEAGE WAS 91,147.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916387October 17, 2016
POWER TRAIN
THE TRANSMISSION WILL STOP ENGAGING WHILE DRIVING THE MOTOR RPMS GO UP AND YOU LOOSE POWER TO THE WHEELS CAUSING TRAFFIC TO RUN INTO THE BACK OR RUN OVER YOU .GETTING ONTO THE HIGHWAY MERGED INTO TRAFFIC GOT UP TO SPEED THAN ALL OF THE SUDDEN MOTOR REVVED UP AND LOST SPEED RAPIDLY ALMOST GOT RUN OVER BY TRACTOR TRAILER HAD TO PULL OFF ONTO SHOULDER OF THE HIGHWAY ,THEN THE CAR WOULD NOT GO OVER 30 MPH THIS HAS HAPPENED 3 TIMES .THE FIRST TIME FORD SAID IT WAS THE TIMING OF MOTOR .THIS HAS HAPPENED TWICE AFTER THAT . I CANT EVEN DRIVE BE CAUSE IM AFRAID OF KILLING ME AND MY FAMILY.THIS TRANSMISSION HAS A DEFINITE AND THEY WONT ACKNOWLEDGE .THEY DID SEND ME A RECALL FOR THE TCM BUT THEY TOLD ME IT HAD NOTHING TO DO WITH THE TRANSMISSION ISSUE I HAVE NOT DRIVEN THE CAR DUE TO SAFETY AND FEAR OF HURTING MYSELF OR SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915397October 11, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING 60 MPH, THE SPEED DECREASED TO 40 MPH WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE, BUT THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE WAS TAKEN TO A DEALER WERE IT WAS DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915014October 10, 2016
UNKNOWN OR OTHER
THIS CAR WAS PURCHASED WITH 54,195 MILES ON THE ODOMETER, IT NOW HAS 58,000 MILES 3000 OF WHICH I'VE DIDN'T PUT ON IT. I DRIVE LOCALLY, AROUND TOWN, DON'T EVEN DRIVE/GO OUT SOMETIMES 1 OR 2 DAYS WKLY; I DON'T KNOW HOW/WHY THE EXCESSIVE MILEAGE IS DISPLAYED. PERHAPS FOR EVERY MILE DRIVEN, SEVERAL MORE ARE INCLUDED IN THE COMPUTER? THE DEALER CHECKED ON THEIR COMPUTER SYSTEM, AND SUPPOSEDLY THE THEIR SYSTEMS MATCH . SINCE JAN. 2016, I FIGURED TO HAVE DRIVEN, APPROX. 1000 MILES. I AM CONCERNED FURTHERMORE, BECAUSE I PURCHASED AN EXTENDED WARRANTY ON THIS CAR, AND I DON'T WANT INACCURATE MILEAGE TO VOID THE WARRANTY'S STIPULATION. IF THERE ARE ANY OTHER OCCURANCES, WITH OTHER OWNER'S OF THIS CAR TYPE, PLEASE REPORT IT AND HAVE YOUR MECHANIC CHECK IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913937October 5, 2016
POWER TRAIN
CAR WAS PURCHASED BRAND NEW IN 2010 AND WITHIN A YEAR CAR BEGAN HAVING ISSUES WITH ACCELERATION, DECELERATION, BUCKING, JERKING, GEAR CHANGES AND JUST ERRATIC SHIFTING. CAR WILL NOT ACCELERATE TO MERGE WITH TRAFFIC ON THE HIGHWAY AND WILL STALL WHEN STOPPING. WE BEGAN COMPLAINING TO THE DEALERSHIP (METRO FORD SCHENECTADY NY) WITHIN A YEAR AFTER PURCHASE AND HAVE COMPLAINED MULTIPLE TIMES AND JUST GET SHRUGGED OFF AND TOLD THAT IT'S NORMAL FOR THE DUAL CLUTCH. LAST MONTH 09/16 THE TCM FULLY WENT AND WAS REPLACED AND WHEN I WENT TO PICK IT UP IT WAS BUCKING AND SHUTTERING AND REVVING UP TO 2500 RPM WITHOUT ME EVEN BEING ON THE GAS PEDAL AT ALL AND THEY INSIST THIS IS NORMAL DUE TO THE REFLASH AND WILL EVEN OUT AFTER DRIVING FOR A WHILE WHICH IS INSANE TO ME THAT I SHOULD HAVE TO DRIVE A JERKING AND SHUDDERING ERRATICALLY SHIFTING VEHICLE ON THE HIGHWAY TO WORK PRAYING MY CAR DOESN'T CAUSE AN ACCIDENT. THIS ONGOING ISSUE FOR 6 YEARS NOW HAS DRAINED ME AND DETERRED ME FROM EVER WANTING TO OWN ANOTHER FORD EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914045October 5, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND SERVICE NOW INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LINE FROM THE ACCELERATOR PEDAL WAS CAUSING RESISTANCE. THE TECHNICIAN REPLACED THE TERMINAL KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 70,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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