Ford F-350 Complaints (2002)
240 consumer complaints on file.
- #10188535April 22, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM
LOSS OF THE CPS SENSOR ON MY 02 FORD F350. THE SENSOR WENT OUT WHILE I WAS TRAVELING DOWN I87. I WAS ABLE TO PULL OFF THE ROAD BUT THE FAILURE LEFT ME STRANDED WITH NO CELL SERVICE IN THE MIDDLE OF A NORTHEASTER ON 4/16/07. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188536April 22, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK WOULD PICKUP EVERY ONCE IN A WHILE THEN FINALLY I WAS GETTING OFF THE INTERSTATE AND IT DIED. THE CPS HAD FAILED I PUT A NEW ONE IN AND IT RUNS FINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188540April 22, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ELECTRICAL SYSTEM
CPS (CAMSHAFT POSITION SENSOR) FAILURE ON 2002 FORD SUPERDUTY POWERSTROKE. I NOTICED MY ENGINE CUTTING OUT SLIGHTLY AT TIMES. THEN MY CPS FAILED LEAVING MY VEHICLE DEAD AT MULTIPLE TRAFFIC LIGHTS BEFORE I COULD FINALLY CHANGE THE PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188554April 22, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY AND MY TRUCK DIED GOING 55 MPH AND IT IS HARD TO STEER AND STOP AND F-350 WHEN THE MOTOR IS DEAD. THE FIX WAS REPLACE THE CAM SHAFT POSITION SENSOR. I KNOW OF THREE OTHER FRIENDS THE SAME THING HAPPEN TO, LUCKILY NO ONE GOT HURT WHEN THERE TRUCK DIED GOING DOWN THE HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187748April 13, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-350 SD. THE VEHICLE STALLED FOUR TIMES IN ONE DAY WHILE IN MOTION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH OCCURRENCE. NO WARNING INDICATORS WERE PRESENT. THE MANUFACTURER REPLACED A SENSOR A FEW MONTHS AGO BECAUSE THE VEHICLE WAS STALLING. THE FAILURE HAS RETURNED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.*AK UPDATED 07/06/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187568April 11, 2007TIRES
TL*- THE CONTACT OWNS A 2002 FORD F350. WHILE DRIVING AT 70 MPH THE GENERAL AMERI-TRAC TIRE BLEW OUT ON THE FRONT PASSENGER'S SIDE. THERE WERE APPROXIMATELY 38,000 MILES ON THE TIRE AT THE TIME OF THE BLOWOUT. THE TIRE DEALER WAS UNABLE TO PROVIDE AN EXPLANATION FOR THE BLOWOUT. APPROXIMATELY ONE YEAR LATER THE CONTACT EXPERIENCED ANOTHER BLOWOUT ON THE REAR PASSENGER'S SIDE TIRE. THERE WERE APPROXIMATELY 43,000 MILES ON THE TIRE. THE CONTACT DID NOT TAKE THE VEHICLE TO A TIRE DEALER FOR INSPECTION. THE VEHICLE CURRENTLY HAD 43000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187105April 5, 2007TIRES:TREAD/BELT
I AM NOT HAPPY WITH THE ORIGINAL OEM TIRES , WHICH WERE CONTINENTAL SPORT LT/SUV, LT235/85R16E, WHICH ACCORDING TO THE FORD DEALER I PURCHASED THE TRUCK FROM, WAS INSTALLED ON F350 FROM THE FACTORY.*AK ON FRIDAY MARCH 23, 2007 I EXPERIENCED A TIRE SEPARATION ON THE RIGHT FRONT TIRE OF MY TRUCK. I WAS ON THE INTERSTATE DOING THE SPEED LIMIT OF 65 MPH TOWING A LIGHT SINGLE WHEEL TRAILER WHEN THE TREAD SEPARATED DAMAGING THE FENDER, INNER FENDER LINER AND THE ELECTRICAL WIRING ABOVE THE INNER FENDER. WE ALSO NOTICED SEVERAL WIRES WERE CUT AND NO TURN SIGNALS WERE WORKING AFTER THIS INCIDENT. I HAVE SINCE INSTALLED 6 NEW TIRES OF THE SAME SIZE LT235/85R16E '' LOAD RANGE E AND IMMEDIATELY COMPARED THE SIDEWALLS OF BOTH THE OEM INSTALLED TIRES AND THE NEW TIRES I PURCHASED. I ASKED THE TIRE DEALER FOR THEIR OPINION ON THE TIRE SEPARATION ISSUE AND THEY HAVE REPLACED A NUMBER OF TIRES FOR THE SAME OCCURRENCE THAT HAPPENED TO ME. I BELIEVE FORD MOTOR COMPANY IN CONJUNCTION WITH THE TIRE MANUFACTURER NEEDS TO DO SOMETHING IN THIS SITUATION AS THESE CONTINENTAL OEM TIRES ARE NOT SUITABLE FOR INSTALL ON F350 DUALIE'''S EQUIPPED WITH THE DIESEL ENGINE OPTION. I AM SATISFIED WITH THE TRUCK OTHERWISE AND WOULD NOT HESITATE TO PURCHASE ANOTHER IF THE NEED AROSE. BUT I DEFINITELY WOULD LOOK AT THE TIRE SITUATION IN LIGHT OF MY EXPERIENCE. I ALSO BELIEVE THE MANUFACTURER OF THE MOTOR VEHICLE HAS A RESPONSIBILITY TO SPECIFY A TIRE THAT IS SAFE BEYOND A REASONABLE LOADING TO PREVENT SITUATIONS LIKE THIS? ALSO THE TIRE MANUFACTURER (DEALER) ALSO SHARES IN THIS RESPONSIBILITY AND CAN NOT ABROGATE THE RESPONSIBILITY BY LOOKING AT THE TIRE FROM TEN FEET AWAY AND SAY IT LOOKS OKAY TO US.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10180789January 26, 2007ENGINE AND ENGINE COOLING
ON MORE THAN ONE OCCASION FORD 4.6L 5.4L ENGINES HAVE HAD A SPARK PLUG LITERALLY COME OUT OF THE ENGINE BLOCK WHILE DRIVING. THIS INSTANTLY MAKES THE VEHICLE A GROSS EMISSIONS POLLUTER. THE VEHICLE IS UNSAFE TO DRIVE, CONSIDERING THE POTENTIAL FOR FIRE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179520January 23, 2007ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DIESEL TRUCK- PLUGGED IN AT NIGHT, FACTORY WIRING FAULTY AND CAUSED TRUCK TO CATCH FIRE TRUCK WAS TOTALED. *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10173421November 13, 2006ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE 63000 MILES ON MY 2002 F350 SUPER DUTY PICK-UP (7.3L DIESEL). MY TRUCK STALLED 3 TIMES WHILE DRIVING, ONCE WHILE TURNING ACROSS TRAFFIC. THE FAULT CODES INDICATED AN INTERMITTENT CAMSHAFT POSITION SENSOR. I REPLACED THE SENSOR MYSELF, AND THE PROBLEM HAS BEEN CORRECTED. I HAVE THE OLD SENSOR AVAILABLE. THIS IS A KNOWN PROBLEM AMONG FORD TRUCK OWNERS. STALLING WHILE DRIVING CAUSES LOSS OF POWER STEERING, LOSS OF POWER BRAKES, AND OBVIOUS STOP IN TRAFFIC. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10172828November 7, 2006POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED THE REAR LEFT AXLE AT THE WHEEL JOINT COLLAPSED WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THE BOLT CAME LOOSE INSIDE THE SEAL COMPARTMENT. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE FAILURE OCCURRED UNDER NORMAL DRIVING.*AK UPDATED 12/04/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169021September 23, 2006ENGINE AND ENGINE COOLING:ENGINE
MY 20002 FORD F-350 V10 PICKUP TRUCK BLEW OUT A SPARK PLUG. THE FIRST TIME I THOUGHT NOTHING OF IT, I REPLACED IT AND THE COIL FOR $120.00. TWO DAYS LATER IT BLEW OUT AGAIN THIS TIME WHILE I WAS TRAVELING ON A MAIN ROAD, THE TRUCK DIED IN THE STREET FROM 40 MPH TO ZERO IN NO TIME AT ALL. I WAS ALMOST REAR ENDED MY A VERY LARGE 18 WHEELER CARRYING A LARGE EXCAVATING MACHINE . LUCKILY HE HAD ROOM TO PASS ME ON MY LEFT ,BEFORE ANY DAMAGED WAS DONE. AFTER SOME RESEARCH I HAVE FOUND OUT THAT FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS. THERE HAS BEEN THOUSANDS OF PEOPLE HAVE THEIR SPARK PLUGS BLOWN OUT OF THE CYLINDER WALLS , DUE TO FAULTY THREADINGS IN THE CYLINDER WALL. WHEN WILL FORD BE HELD ACCOUNTABLE FOR THE EXPENSIVE REPAIR, WHEN SOMEONE DIES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168952September 22, 2006SUSPENSION:FRONT:HUB
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, THE ABS LIGHT ILLUMINATED. A PRIVATE REPAIR SHOP WAS CONSULTED, AND INFORMED THE CONTACT THAT THE ABS SYSTEM WAS NOT WORKING PROPERLY. THE ABS LIGHT CONTINUED TO ILLUMINATE CONSTANTLY FOR THE NEXT 4 DAYS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE RIGHT FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE HUB WAS REPLACED, WHICH CORRECTED THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10164904August 8, 2006SUSPENSION:FRONT:HUB
I NOTICED A SLIGHT RUBBING SOUND COMING FROM THE FRONT END OF MY F350 4X4 DUALLY TRUCK. I WAS PULLING A 36 BUMPER PULL CAMPER AT THE TIME. THE NOISE INCREASED, AND A SQUEALING NOISE STARTED. I PULLED TO THE SIDE OF THE ROAD TO PREVENT FURTHER DAMAGE. THE DRIVERS SIDE FRONT HUB AND FALLEN APART, AND THE WHEEL WAS ABOUT TO COME OFF THE TRUCK. THE RIGHT SIDE HUB WAS WORN OUT AND COULD BE MOVED TWO TO THREE INCHES AND REQUIRED REPLACEMENT. THE TRUCK HAS LESS THAN 55 THOUSAND MILES, AND HAD ONLY BEEN SERVICED BY A FORD MOTOR COMPANY DEALER. THE TRUCK WAS TOWED AND BOTH FRONT HUBS WERE REPLACED. THE TRUCK HAD BEEN TAKEN TO THE DEALERSHIP IN FEBRUARY OF 2003 AND AGAIN IN DECEMBER 2004 WITH PROBLEMS WITH THE FRONT END. THE FORD DEALER SAID THEY COULD NOT FIND A PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163738July 27, 2006ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 FORD F350 WITH TRITON V10 ENGINE. ON 07/27/06 THE SPARK PLUG BLEW OUT CAUSING LACK OF POWER TO MY VEHICLE AND A DAMAGED COIL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10162868July 19, 2006ENGINE AND ENGINE COOLING:ENGINE
2002 FORD 350 CREW CAB 4X4 - 52,000 MILES - BLOWN SPARK PLUG AT 42,000 AND NOW AGAIN AT 52,000 MILES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10162712July 18, 2006TIRES:TREAD/BELT
TREAD SEPARATION OF FIRESTONE STEELTEX A/T TIRE 265/75R16 LOAD RANGE E TIRE CAUSING DAMAGE TO VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10162364July 13, 2006ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
OUT OF STATE ON VACATION. SHUT VEHICLE OFF AND THEN IT WOULDN'T START. CALLED FORD WARRANTY - ONLY FORD DEALER IN AREA COULDN'T GET IT IN UNTIL THE FOLLOWING WEEK. TALKED TO FRIEND THAT IS A DIESEL MECHANIC WHO ADVISED THAT THE CPS ALWAYS GOES BAD IN 7.3'S AND TO REPLACE IT. LOCATED ONE AT NAPA FOR $190.00 - BORROWED TOOLS AND INSTALLED. TRUCK THEN STARTED RIGHT UP AND HAS RUN FINE SINCE. ONLY 46,000 MILES ON TRUCK!! TOOK OLD CPS TO LOCAL FORD DEALER ALONG WITH BILL AND AM ATTEMPTING TO RECOVER EXPENSES UNDER WARRANTY AS THE MANUAL SAYS IT IS COVERED. LOCAL DEALER WASN'T VERY OPTIMISTIC. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160827June 26, 2006ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING HEARD A LOUD POPPING NOISE AND TRUCK BEGAN RUNNING ROUGH AND LOST SOME POWER. PULLED TO SIDE OF HIGHWAY, OPENED HOOD AND SAW THAT I LOST #9 SPARK PLUG. WAS OFFERED THROUGH FORD TO EITHER REPLACE THE HEAD FOR $3400.00 OR REPLACE ENTIRE MOTOR FOR $6200.00. NO OTHER OPTIONS. FORD DOES NOT RECOMMENDED HELI-COIL. WHEN ASKED THE DEALER AND FORD REPRESENTATIVE WHAT CAN BE DONE TO HELP OFFSET THIS COST, THEY REPLIED "NOTHING". *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10156334April 27, 2006POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
DT*: THE CONTACT STATED WHILE DRIVING 40MPH, THERE WAS A VIBRATION FROM THE REAR SUSPENSION FOLLOWED BY A NOISE FROM THE DRIVELINE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC REPLACED THE REAR UNIVERSAL JOINT, BUT THE PROBLEM PERSISTED. THE VEHICLE WAS RETURNED TO THE REPAIR SHOP FOR FURTHER INSPECTION. THE MECHANIC DETERMINED THE UNIVERSAL JOINT NEEDED TO BE REPLACED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0